The time it takes to speak to an advisor is completely unacceptable having spent over 6 hours on hold waiting to speak to anyone WITH A MINIMUM WAIT OF 30 MINUTES EACH TIME OFTEN AN HOUR!!! Claim still not sorted now into the forth month after the accident and still no further along!! Happy enough to take your payments but do their best it would seem to make claiming as stressful and difficult as possible. Absolutely atrocious would not recommend to anyone

Axa are the worst insurer Ive ever had, and since they where the first that quite an achievement. They will lie and cheat to take your money. They will scrap your car at your cost. Their help desks are less than helpful. I got more information of the guys who they sent my car to be scraped by then them. Avoid like the plug rats they are. Because thats what they are. The micro organisms that infest the fleas that live on the backs of rats

After a no fault accident 18 months ago still not sorted to my satisfaction. I'm chasing them ,they agree to get it sorted -- Nothing!

Good looking new office for AXA on the very top of the building. Light and airy inside creating a good work environment.

Very polite , but shocked at re quote. But will be looking around in November fir keeper quote.

The food is really nice, you always get a warm welcome , you never feel rushed

Asking so many things if you buy house more easily than axa insurance

Quick response to answering phone,but still given wrong information

Not impressed,took too long to communicate.

at least Dick Turpin wore a mask

Very helpful over the telephone

Good , would recommend

Verry helpful thanks

Yes good value

Very helpful