Excellent service provided by Cori. She was patient, quick to respond to my queries, knowledgeable and has outstanding customer service skills. She walked me through the process to ensure that I obtained the coverages that would best suit my needs. Well done Cori I hope that Blue Cross recognizes your skill sets.

I would like to give Claire Elkington an outstanding commendation. She was so professional and understanding to my situation. Even when I decided to try another plan she continued to treat me as a valued customer. She is the perfect person for the position she has. We need more people like Claire …

I had a great experience with setting up a new Blue Cross insurance plan that met my needs, even though there was some initial confusion on my end after I let my insurance lapse. The representative was very helpful and knowledgeable and really streamlined the process. Thank you again Jo-Ann!

I was helped by Joanne Jacques who was very patient at explaining the different policies and was excellent with helping me through the process of an application. Nowadays it's very hard to find someone that takes time to explain and help with no pressure thanks again Joanne

Ignorant and unresponsive staff over the phone, forcing you to go into the building to find an actual human to communicate with. It's not worth the money, unless you have serious health issues and need constant coverage multiple times a month.

I just got off the phone with Stephen Pearce whom I swear was one of the most personable, knowledgeable, and helpful people I have *ever* had the pleasure of speaking with. I learned that Stephen has been doing this job at Blue Cross for 21

I had the opportunity to be served yesterday by Cori-Lyn at Blue Cross when looking for Dental benefits. She was not only knowledgeable, but very articulate in her explanations of the different options available. She was patient with me as

I just was on the phone with Edwin. I purchased life insurance. For 1,000,000$ Term is for 20 years at a rate of 111.70$ per month. It also came with 16 critical illness, events if I do happen to get 1 of them (GOD forbid)You can never put

Huge thank you to Aanchal from Blue Cross for the amazing service, she was a great help for my mom and I. Very patient and kind, thorough with the information we were given so we were able to get myself registered in no time, even received

So helpful and thorough! The representative walked me through step-by-step to do and a very informed decision compared to what I currently had with another company saved me a ton of money and almost doubled my coverage. I’m a senior and I

For two years in a row, Alberta blue Cross has again failed to provide the service we pay for on our prescription program. It appears that their system is incapable of keeping the customer service group linked up to the back door pharmacy

Steve at Blue Cross helped my wife and me transition from company benefits to Blue Cross. Steve was the most helpful, caring and knowledgeable person! He was so friendly and helped us fully understand our options and helped us through all

My workplace has benefits through Alberta Blue Cross. I had a dental cleaning done September 30th and had to pay out of pocket. Apparently I had used up my coverage and it reset the following day October 1st. My dental office wasn’t aware

Not the best coverage. Every claim is slow to process and always asking for more documentation which slows down refunds even more. Last claim I received a response asking for the provider details on the receipt even though I selected the

Recently called ABC for assistance logging on/registering for the online site. Hold times were well over 60 minutes, and rep could not help so passed me on to another rep with another hour long wait. The automatic messages referred me to

Crystal was extremely patient and helpful in assisting me throughout the application. From helping me to pick the appropriate plan, answering my questions, explaining about the coverage in details, to walking me step by step through the

Had the fortunate experience of having Hibo as our customer service agent. She was incredibly sweet and very patient when answering our questions and guiding us through the site. We had all our questions answered thoroughly and she went

Not only do I appreciate AB Blue Cross' policies, flexibility and options to choose from, their staff are incredibly friendly, positive and knowledgable. Specifically, the help I received today from Sandeep was the best costumer service

The travel insurance department is a joke. I have a group insurance with an up to $5 Million per trip travel coverage here, but they cannot even provide a proof of coverage / supporting letter on my coverage amount for me to bring to my

AB Blue Cross has no understanding of women’s health. They consider peri menopause and Menopause a pre existing “condition.” This occurs in ALL women with varying degrees of symptoms and severity. The medical underwriters will use this

Many thanks to Marry Ann (I hope this is the right spelling) ,the Alberta Blue Cross representative who helped me with my inquiry on February 28th. She was incredibly helpful and lovely to talk to. She answered all my questions and she

Daniel was the agent for my new account. We had been customers with Manulife for 10 years and the premiums had become too exorbitant. Daniel provide outstanding service by answer questions regarding specific drug coverage. He provided

Amazing experience with Alberta Blue Cross today ! First, the initial phone call was quick and kind enough to tell me that I was the 16th caller in queue. I left my number to call and within the hour I got a call from an associate who

Blue cross service is terrible. my husband's employer is through blue cross. While I am grateful for the benefits accessing any info about is impossible. I have been trying to tell them for years that something is wrong with his login

I am so thankful that I was able to deal with a super helpful representative from Alberta Blue Cross named Jennifer Reynolds! She was so patient in answering all of my questions, took the time to make sure I understood the process of

My experience converting from my Group Benefits to an Individual Plan was greatly simplified by my exceptional customer service representative Magdalyn. Her excellent concern for my satisfaction and ease of setting up my new plan was

Benefits through employer. Claims are easy to submit and get paid. Called Blue Cross from a Sleep Clinic and the rep was very helpful in providing all necessary information in regards to what's covered and required to be reimbursed.

Do your research before signing on with bluecross, ensure all your needs are covered. I signed up with a package under the assumption that my spouse's very expensive MS medication would be covered. Turns out I need to sign up for a

I NEVER write reviews but the service I received in obtaining health and dental coverage is literally one of the best phone service experiences I have ever had. The agent Sandeep was articulate, pleasant, highly knowledgeable,

the lady i dealt with on the phone was great. she walked me through everything i need to do. i hope who ever gets her on the phone in the future is just as happy. she is knowledgeable, curteous, and patient.

I wanted to give a special shout-out to Ann, a representative who has been incredibly helpful and patient in listening to my concerns. Her assistance has been invaluable, and I am grateful for her support.

Katrina T really helped me out of a bind today. I feel she went above and beyond to assist me today. I've always had amazing and prompt service from ABC. Great friendly patient understanding staff

Hi there, Hi recently contact a blue cross customer representative (Magdalyn otoide) she was so polite, friendly, and knowledgeable. She took her time to help me and explain to me every detail.

Update... 0 stars. I have cancelled my plan entirely! Finally got my other concerns settled and now 6 months into the plan I find out that unlike my and most co-insurance plan(s),

I am no longer in Alberta and use them but after dealing with my current insurer I can appreciate how great Alberta Blue Cross is. Best service, most trusted and transparent.

DO NOT rely on the the plan benefits booklet on the Blue Cross website. I tried to make two claims recently, both should have been covered as shown on

Aanchal was such an amazing lady to speak with. Very professional and listened to my questions and took the time to answer. A very respectful lady!

5 stars for Pratixa Prajapati from Blue Cross! Today, with assistance from Pratixa, I signed up for a plan with Alberta Blue Cross Health.

Best product sales representative I have dealt with in a long time. Tim McMullen made the selection and purchase process a breeze!

Not impressed at all after my latest encounter... I was in between jobs so I needed non-group coverage and when I called to