Be sure to bring everything from your list of required documents. I had to run up the street to get a prepaid envelope, but it worked out fine in the end. They take and store your electronics like phone, smartwatch, earbuds at the security station. So bring a book!

We went for passport renewals. Everything was organized and everyone was friendly and helpful. It made me miss American customer service. Btw there are two photo booths inside for passport photos. Only 10 Euros instead of the 20 Euros other places charge.

Meine Fragen wurden im Vorfeld telefonisch freundlich beantwortet. Die Abwicklung der Visa-Anträge vor Ort hat mich mittwochs vormittags ca 45 Minuten gekostet und meinen Pass hatte ich inklusive Visum Dienstags darauf wieder zurück. Einzig … Mehr

Had such a smooth and pretty straightforward process. It went much faster than I thought. Didn’t have to wait in a line and was allowed in pretty quick. I had also locked my things away in a kiosk that was 1 minute away from the consulate. … Mehr

Schlechte Behandlung, gestern hatte ich einen Termin zu Interview. Die Angestellterin hat mir kein Grund gegeben um Visum Abzusagen. Außerdem möchte ich mein Sohn besuchen in meinem Urlaub im Oktober und er kann nicht zu mir kommen weil er … Mehr

Lange Wartezeiten. Leider haben sich viele nicht an die 15min vor Termin gehalten. Ich kam eine halbe Stumde früher, weil ich nicht zu spät kommen wollte und war einer der letzten. Die Abfertigung ging zügig voran und wenn man erstmal drin … Mehr

Wir haben ein B1/B2 Visum beantragt. Draußen muss man 2 x anstehen (der Wartebereich draußen ist größtenteils überdacht und mit Wärmelampen und Bänken ausgestattet), erst links für ein Ticket, dann rechts für die Kontrolle, welche ähnlich … Mehr

I am an American that lives in Germany. I have NEVER experienced/seen such disrespect as what goes on in these halls. The employees should be ashamed of themselves. We are supposed to be representing the US on foreign soil- NOT tarnishing … Mehr

If you are a German citizen with a migration background specially born in the Middle East area don't even bother to go there and apply for a Visa because they will deny it without giving any explanation.I Came all the way from Düsseldorf … Mehr

Smooth security check and helpful stuff. But a horrible 1,5 minutes interview. I applied for a tourist visa, I am Ukrainian and have a temporary asylum in Germany. I was not asked any questions about my income or salary. (I am officially … Mehr

My husband had a very straightforward and easy time at this consulate. He’s a Turkish citizen and was applying for a B-2 tourism visa. Even though his English isn’t great, the staff were patient with him and made sure he understood their … Mehr

Diversity Visa Program and their rules and restrictions separated mother and newborn baby. Only the mother received an immigrant visa and the child was denied. Limit of visas was exeed. This is unfair and a violation of the rights of the … Mehr

The staff was incredibly friendly and despite the long queue, the entire process was seamless, from the security personnel outside to the dedicated employees indoors. I would recommend arriving a bit early, as there can be a substantial … Mehr

This and Vienna have been by far the best experiences at the Consulate General of the United States of America. The staff were very efficient, fast, and with the degree of American politeness that I always appreciate. I arrived about an … Mehr

The whole process was very smooth and the staff very nice and helpful. Maybe I was lucky and I went on a day which was not so busy. I waited outside in line for 40 minutes, it just took me around 30 minutes inside for the whole process! … Mehr

The worst experience. US officers are scammers. I am a lawful green card holder and US taxpayer, I live in the United States for more than 8 years. I wanted to show my parents the place where I live and celebrate our birthdays together. … Mehr

Today we was with daughter in this consulate, all staff was very friendly and good, we come with a night bus, don't sleep,very tired , i am and my daughter. I tell to officer all onestly truth, that is we are living in Germany, have a … Mehr

All 3 agents I dealt with (paperwork control, cashier and passport services) were so friendly and helpful. The passport services agent who helped me kept their promise to call as soon as my passport was ready to be picked up. Very grateful.

People tend to come earlier than their appointment, therefore you might not catch your exact appointment time. But they are very flexible with that. If I wouldn’t take laptop with me, I’d finish everything probably in an hour as my … Mehr

Excellent service, friendly staff I am very satisfied with the quality of customer service and work they have done for us. I applied for a passports for my kids on Monday "guess what" the passports … Mehr

My experience as a US citizen obtaining an emergency passport was relatively painless. I arrived at 7:30am, and there was only a handful of people in the US line. The German line was much longer. … Mehr

We had a smooth experience with the US Consulate in Frankfurt. Everyone was friendly and helpful. 20 Minutes waiting line in front. No waiting time at the security point. All officers were polite.

Sehr freundlicher Empfang. Trotz einer Staubedingten Verspätung von 1 Stunde zum vereinbarten Termin wurden wir noch zum Visumsantrag empfangen.Die Formalitäten konnten reibungslos … Mehr

Review for renewal of child passport (5 stars). Had an appointment in July 2023 at 8:15 and arrived on time. Left the building at 9:45. … Mehr

Very Efficient US Embassy Staff and I encountered no issues at all. One of the smoothest Interviews I have had and got my Visa approved

To the Consulate General of the U.S. in Frankfurt: As a citizen of Afghanistan, I have applied for visas to a dozen countries … Mehr

Wait a minute, I need to put this right! The staff was unbelievably friendly, with a great sense of humor, I liked that. … Mehr

The staff is extremely friendly! My appointment is 7:45am and I was here at 7:25am and already 35 people ahead of me. … Mehr

Overall positive experience and visited there three times - once for me, once for my sister and once for my wife. … Mehr

Das Sicherheitsteam war professionell und freundlich, das Interview verlief reibungslos. Sehr positive Erfahrung!