First of all, Liza was very accommodating on the phone to set up an appointment time. I was amazed that she got me same day appointment. She quoted me a fair price. And she monitored the progress of the technicians, uodating me when they're on their way to my home, when they've arrived and when they completed the job. Second, the Technicians were very professional and considerate, explained what they'd be doing, the estimate time to complete the job, what to expect after they're done. They even offered to help move furnitures out of their way for me, not letting me struggle with it. They did and owesome job within an hour as planned. Carpert was spotless, looking as new back again. They even supplied complimentary shoe protectors to wear in case house hold members needed to walk on the carpet before it completely dries out. I had to step away 20min before work was completed, for what was supposed to be a 15min trip to the nearest shoppong mall, but it actually took me 40min. However, the Tech patiently waited, made no fuss and never charged me for their extra 20min! Am happy with their service, a 100% satisfied customer. I definetely recommand them to anyone needing deep carpet cleaning services

I had my SUV detailed a week ago. I have a few of things I would like to say. Firstly when I say Julio and his team gave THE BEST CUSTOMER SERVICE I have ever had, I am not exaggerating! They did not want me to wait so long so they made sure I got home and that my car was dropped to my home! Secondly they are the most honest men you will ever meet! My teenager left her debit card and credit card in the car and they found them under the seat and handed them to me upon receiving my car. Thirdly, the price for the detailing that I received was astronomically fair. And lastly, the detail that they gave my poor SUV after a long winter was perfection. Thanks again for your customer service your kindness and your hard work. I will be recommending this company and their team to everybody that I know as well as returning once my car is in need again. And an added bonus is that I found out they do home carpet and tile/grout cleaning!!

We hired this company to clean a large living room couch which is a light beige suede material. With 2 dogs and a 3 year old, no matter how much we tried the couch had some visible wear and staining. They did a phenomenal job and I will say 99% of the things on the couch came out and it looked and felt brand new by the time they were finished. I also had a large area rug which upon speaking with their team I had them pick up to clean. The price was affordable, and their team went the extra mile to get the area rug back in amazing shape. The delievry time for the rug was slightly longer than I expected and when I contacted Big Master Clean I was told they repeated the shampoo process 3 times (!!) to make sure the rug was up to their standards. Overall I am thouroughly impressed and will be using this service again in the future! Big thank you to Big Master Clean for giving some much needed maintenance to our furniture!

Had an amazing experience with BMC, with their service of car detailing. They detailed the interior of one of our pick up trucks which was very very dirty. We do concrete as our business, therefore our vehicles get very dirty but they did an amazing job and brought it back to the way it looked when we first got it from the dealer. Wanna especially thanks Julio for his amazing customer service from the moment we dropped off the truck until the pick up, he made the experience very welcoming.

After contacting them by email I was immediately impressed by the quick response from Liza even on a weekend. She provided available dates to have my furniture cleaned and when the day came they came earlier than expected but that was ok. The two guys did an amazing job and I’m very happy with the results. My furniture is now ready to sell. Thanks so much Liza for all your help!! I recommend you to anyone looking to have work done. Bonnie, Ancaster

I recently moved into a home and found myself sneezing every time I was upstairs near the carpet. Julio came to clean my carpets and did an amazing job. He was able to get out dog hair that was making me sneeze. The price was very reasonable and Julio was very kind and professional. The carpets looked great when he was all done cleaning them! I highly recommend Big Master Cleaning and look forward to using them again!

This was my first time hiring a company to come replace the caulking in my bathtub and I could not be more pleased! Julio was great - friendly and professional you can tell he takes pride in his job. He put down a tarp and wore foot booties which I appreciated. Prices are great. After the work was done he left everything spotless. Will definitely be recommending this company. Wish I took a before picture to post!

We recently had our Carpets cleaned. They were super professional and organized. Communication was fantastic! I received a text the morning of, letting me know who was coming and what time. Julio came by (on time) while I was working at home and did an amazing job. We will defiant be using you guys again. Thanks for a great job!

Julio and team are highly professional. I called them to clean kitchen and bathrooms in really bad state and they cleaned every corner with high attention to detail. I was impressed by the amount of efforts and hard work given by the team. They charged me just 180 cad for deep cleaning when others quoted in range of 350-450 cad.

On time which I certainly appreciate. Very curtious, polite, friendly. I would highly recommend this company and The tech who did the work. What a great guy. I love the freshness and how my carpet and couch look. Thank you so much for your hard work and your politeness. Book them... You won't be sorry!!!!!

This is the second time our family has chosen Julio and Big Master Carpet Cleaning! And we 100% recommend them, because in all my years of carpet cleaning servicing needs ,we have never been so greatly satisfied with the quality and customer service. Thank you so much from the bottom of our hearts! :)

We used the BMC several times with carpet and grout cleaning for some of our jobs, and this time, we decided to send our company cars for detail cleaning, and the results are awesome . We highly recommend them. It is always a pleasure to do business with your team. Thanks.

Lisa is very accommodating and easy to communicate with. Julio and Luis did an absolutely amazing job. I got my area rug 3 bedrooms and a chair done and they all look brand new. I am in awe on how wonderful they did. I will always use them for all of my cleaning needs.

I had Julio and Carlo out today to replace the caulking in my shower and bath tub and clean the tiles. The grout in my shower was also replaced and has saved me having to look at doing a bathroom reno. My bathroom looks new again and absolutely amazing.

Thank you Big Master Cleaning for all your help in restoring my basement from a Sewage Problem. Liza helped with booking my appointments and giving me all the necessary information to make sure everything was taken care of! Julio is amazing

Highly recommend this company they did my sectional and my mattress both were exceptional! My dog urinated on the mattress and I wasn’t expecting much but it came out looking like new. They also took care to lay down covers for my floors

Prompt, friendly and COVID-safe service with excellent carpet cleaning results. Will be using the next time we need carpets or upholstery cleaned and will be recommending to friends. THANK YOU for a fantastic job well done!!!

This is the best cleaners we have ever used. They are SO professional, curteous and puntual. They removed a very difficult cat urine stain and smell from our couch. I will be recommending them to my family and friends.

Julio did an amazing job cleaning my carpets this morning! He was so professional. I am very happy with the work and recommend BMC to everyone! Don't hesitate. You will be happy with the results. Thank you …

Julio and his team did an AMAZING job! Highly recommend them! My carpets have never been so clean! Definitely will have them back to do the grout cleaning of our tiles! Thanks again for everything!

My wife and I were very happy with the work received by Mr. Julio, owner of Big Master Cleaning, who did a very professional job. We totally recommend it and we will continue hiring your services.

I booked Julio for last Friday and he did an amazing job!! Bedrooms, family room & especially our stairs look new again! Well worth it...very reasonable prices too! …

Prompt and courteous customer service by Liza. Didn’t end up using service because of change of plans but I would highly recommend them for customers service alone.

Julio did an amazing job. I'm so happy with the service they provided. They came on time and took their time making sure there was not one single stain left behind.

I highly recommend the technicians at Big Master Cleaning. I had my carpets cleaned and was happy with the customer service and quality of cleaning. 100% recommend

I recently used BMC and they did an awesome job! My carpet looks like new. I will definitely be using them for any carpet cleaning that I may need in the future.

Julio performed an outstanding, profesional and detailed job,will recomend Julio 100%,for sure will continue using his service. Amazing job reasonable price.

Quick, affordable, quality work with great staff. Highly recommend them to anyone buying or selling a new place, or just looking to freshen up your home.

Julio and Luis did an excellent job! Our kitchen floor looks new again. I highly recommend Big Master Cleaning! Check out the before and after pictures!

Kitchen tiles and grout cleaned by Big Master Cleaning. I highly recommend them. Punctual, professional, friendly and my floors look brand new.

This is the second time I've called Julio to clean our carpets. He is on time, courteous and so very thorough. I highly recommend his services.

Julio and his partner did such a great job on our home carpet cleaning! Very professional, would definitely recommend! Thank you so much.

Julio is a very genuine guy. He did a very good job of grout cleaning and tile cleaning at my place. Very reasonable prices as well.

The Technician Julio was very professional and did his magic in our carpet...it feels like a brand new house again!! Thanks Julio.

Julio was amazing and very thorough, I have 3 kids and light coloured carpet that needed a serious clean and it looks wonderful!

Highly recommend. They cleaned my couch today and it looks brand new. I definitely will be using them for future jobs !

These gentlemen came to clean my tiles, grout. 15 year old tiles. They were professional, polite and did a great job.

Julio was very professional, he did an excellent job. I am extremely satisfied and would recommend their services.

I definitely recommend them, our carpet looks great, fresh and odourless. Thank you for the great work!!!

Julio was on time. Communicated what he was going to do. Professional work. Carpets look great.