Clinic went downhill badly with services and advice my cat is literaly dying they charge thousands and theres no payment plants id say avoid we are going to register at wileys. Place used to be good and reliable untill the new owner came to take over it and changed doctors and nurses that used to work there.

very good location, clean. kind and sympathetic staff we came and immediately we were received very quickly and promptly. We are delighted with this clinic. these amazing doctors helped our guinea pig. we are very happy and satisfied))) thanks for your amazing work. keep it up. good luck.

Regrettably, the cost for my cat's checkup and medications was unexpectedly high. Despite the challenging circumstances and the significant bill of £700 in today's cost-of-living climate, the thorough checkup lasting five hours did not result in a complete diagnosis for my cat's illness.

Visited in an emergency for my rabbit. I called ahead in a panic, unsure what to do. The staff were kind and understanding and gave great advice. I was kept in the loop with all decisions and updated about costs and options. I would definitely recommend them to others!

This is now my preferred specialist vet for brachycephalic dogs. They are very knowledgeable and have a wide range of treatments, vets and specialists. My baby MiMi has been treated here and we couldn’t be more pleased with her treatment and love she has received ❤️

I paid the bill for a stray on behalf of the rspca on the promise that i would be issued a refund as soon as rspca settled the bill. Im still waiting for my refhnd over a year later. Be careful not to pay for treatment on behalf of rspca there is no refund later.

I have used the Ark for years but as many others have reviewed, it has gone down hill since changing owners. My rabbits came in for their yearly check up and a crucial tooth problem was missed. 2 weeks later the rabbit had to go back in for

I needed to take one of my cats to the vets to check on an issue he was having. I have used both Goddards and Animal Ark over the years and yesterday I went to Animal Ark because I was able to book a non emergency appointment myself online

Avoid sending your pet here, they over charge and months later they will send you an invoice for consultation they agreed not to charge, they have then sent a threat if we don’t pay they will send bailif for dog insulin we have ordered and

We have used Animal Ark for the last 15 years, and over the past few months had to use them frequently when our beloved dog was poorly. We live a while away, and each time we called for an emergency for our dog they were accommodating and

I have changed vets because my previous one was a horrible experience for me and my cat, it was busy, noisy, they took forever too see, a lot past the given appointment time which would distress my cat so much. And the appointment itself

Had to take my cat as he is losing weight, I was given an appointment next day at time that suited me. Receptionist was lovely both on the phone and at the vets. I saw vet Denise who was very gentle with my cat, she suggested blood tests

This vets was recommended to me and I am really pleased my pet is in their care. The staff are approachable, friendly and caring. It is run really well & clean. It is easy to get an appointment and the cost is reasonable compared to some

My review is for the obnoxious and rude vet who refused to see my poor cat due to the fact I was 7 minutes late to the appointment. I understand being late can cause delays for other appointments in the day but a grace period is usually

Great vets: staff is very friendly and they really care for my beloved dog. The vets really know what they’re talking about and really talk you through everything. I saw Dr L the American lady - lovely, friendly and very knowledgeable.

I had to take my daughters French Bulldog to Animal Ark Vets with a very serious eye problem. I found the Vet to be very professional and explained everything that she was doing to to Max. Was very gentle and spoke to Max calming him

For Doris Banham dog rescue to be able to bring any dog down for treatment at any time of day and night is very special for us. The treatment our dogs receive there are no words to it the practice and Hospital justice. From the

I've lost my beloved cat because of this place . It's been 6 months and it still hurts. Wish I did my research and came to realise there are new owners here as they did wonders to my old cat under the old owners. …

Laila Liakouras Is extremely rude and horrible vet , always trying to upsell the firms own products and making baseless claims about how they're better than the competitors despite being much more expensive.

Lovely staff. I had a very nervous cat to be looked at. She wasn't acting very nice but the staff were so professional and understanding. The staff showed and proved how professional but so caring. Thankyou

PLEASE DO NOT BRING YOUR PET HERE!!!! please read the negatives reviews listed below and do not bring your pets here! this place used to be great, with great vets that cared, from the reviews I now

All the staff were friendly, welcoming, patient and caring. Despite our cat not being registered with them, they still managed to give us an emergency appointment as well as advice over the phone.

Started taking my kitty here when she was couple of months old. She’s now 3yo. I love the way the team care for the animals but also for the owners. They listen to you! They really do! Thank you!

Thank you Stef (nurse) and Rushta (vet) for listening and being patient with my cat! She was very calm in your care for her booster vaccine. I was not rushed and very happy with the staff. …

So bad experience! ILL AVOID THEM After we agreed for a compatible vaccine with the first one made in different area ,when we was there they made a vaccine and after said they started over and

Someone was pissed to be there only for fleas, but for me it was a pleasure to be in that waiting room where they have tea-coffee with biscuits! Until someone toke care of my little boy!

My budgies wasn't feeling well and I walked in without appointment. They were too nice and kind to look at him even without appointment. Thanks again for your help and kindness

We have 3 cats and can honestly say Ark have been an absolute blessing looking after them. It's actually a good feeling we have such a great team available when needed.

I am happy that my pets are registered in this vet clinic! It’s clean and smells good. I don’t have to wait long for my call to be answered and it’s easy to get an

Excellent vets, the whole team are amazing and they are so good with your pets, not like some vets who just want you in and out so aren't friendly to the animals.

Unfortunately since changing management this practice has become solely about making money & pushing products whether that be at the expense of your pets health.

The customer service is 10/10. The receptionist are so sweet, and the overall vibe of the place is so calming. I would definitely recommend going here!

Quite expensive but saved our dogs many times already ❤️ The lady at reception is super kind and positive, not just in person but on the phone too.

Usually a very nice vet , had an absolutely horrible experience today with "Leila" at 16:30 she saw my cat Tom and was very argumentative.

Place is always clean and tidy. Staff are all amazing i recommended this place to everyone they look after all of our pets.

A few years ago I took my dog here because I was concerned about two lumps he had. One on his back and one on his groin.

Went in because my cat broke her tooth, staff were lovely and environment was clean, definitely would recommend

Great service, the staff is polite and the vets are skilled and knowledgeable. Would highly recommend them.

I have been with animal ark for 10+ plus years now, and seen the surgery change hands so many times.

Always great experience. Knowledgable, professional and very helpful vet. Recommend for everyone!