Argos Birmingham Union Street

355 reviews

Union St, Birmingham B2 4SH, United Kingdom

www.argos.co.uk

+443451657842

About

Argos Birmingham Union Street is a Department store located at Union St, Birmingham B2 4SH, United Kingdom. It has received 355 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday8:30AM-7PM
Tuesday8:30AM-7PM
Wednesday8:30AM-7PM
Thursday9AM-6PM
Friday11AM-5PM
Saturday8:30AM-7PM
Sunday8:30AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Argos Birmingham Union Street: Union St, Birmingham B2 4SH, United Kingdom

  • Argos Birmingham Union Street has 3.7 stars from 355 reviews

  • Department store

  • "I needed a lot of travel and home stuff and they had it all here"

    "Terrible store service and even worse is when you ring the customer service"

    "I use this branch quite a lot"

    "Absolutely horrible service ,didn’t know what she was doing and could work her way around the system"

    "Went into to pick up 3 items i had bags with me but one of the items was too big for the bag so i asked for a bag the young asian guy said its 30p but whilst been stood in the que i seen 4 people ask for bags a young asian guy an asian lady "

Reviews

  • Atiq Massan

I needed a lot of travel and home stuff and they had it all here. Just one item took a day to arrive and was delievered to me though had to wait for a day. Best bags deals for the bag you really want for the purpose, home items or whayever everything was delievered promptly. Highly recommended for all the purchasing.

  • nav akhtar

Terrible store service and even worse is when you ring the customer service. Saying a transaction had been "gjost" and then expect customer's to go through the inconvenience and not have anything to offer. Worse customer service ever seen better of buying products from curry atleast good service

  • Kay Spooner-Spinks

I use this branch quite a lot. This branch tends to get very busy but this is understandable due to its city centre location. The staff seem pleasant and helpful but I do tend to use the pay by card machines or fast track if it is available to reduce the time I have to wait.

  • Ajai Gonzales

Absolutely horrible service ,didn’t know what she was doing and could work her way around the system. Had to get behind the barrier to help her type my name and then had to get help from another worker which actually knew how to do her job think her name was Mya

  • Claire “Eclaire”

Went into to pick up 3 items i had bags with me but one of the items was too big for the bag so i asked for a bag the young asian guy said its 30p but whilst been stood in the que i seen 4 people ask for bags a young asian guy an asian lady

  • Maya H

Amazing service from SHARON (hope the spelling is correct), she was really helpful and patience as, we were having some issues on ordering online! had to order everything separately as the system was updating and wasn't accepting everything

  • Mandy Mckeown

Great service by LIAM the manager of union street shop . I went in yesterday 4th may as I had a saw that I couldn’t get the blade in . The manager Liam took the time to listen to my query and looked at the item realised there was a piece of

  • Zuber Ahmed

Due to 2nd government lockdown in Nov 2020 the store would only allow click & collect service. They set up tables near the entrance where you have to queue in the cold and rain whilst there staff wait inside in the warmth. But that wasnt my

  • Nicky Porter

Went to buy a ring from jewellery counter and asked for assistance but was bluntly told I need to write down catalogue number and go to till. I said I need help with sizing and all I got was no ones serving on here I am serving this man who

  • Tiffany Stacey

So angry so upset 3 now 4months without a bed now they won’t give me my money back when then come and pick up the will give it me back a few weeks alone someone with really bad mental health and other people’s left to sleep on a sofa for 4

  • writerNB

Not a store where I had a good experience. I was only searching for an economy kettle, but they were out of stock. I talked to someone claiming to be a "manager", but she gave no clear indication she would address concerns. Edit: Went back

  • Sizzler Mark

Operating a little differently during the lockdown with a click and collect service so you don't actually enter the store.... Polite staff and really well organised.... Collection took just a few seconds.... An absolute god-send for people

  • John McKenzie

Absolutely appalling service. They never answer the phone. They sent my eBay Click&Collect back early. Have spoken to the eBay seller and it turns out that someone else’s purchase has been returned and not the book that I ordered, so where

  • Gerard McGowan

I recently brought several items from Argos for home delivery, i picked my time slot which was between 7pm & 10pm I wait up till 11:30 and still nothing. I couldn't call customer service as there opening time were only till 18:00. I then

  • Karen Md

Great place staff are always very friendly they have a great selection of goods every thing I have ordered has been there,never ever had a problem with any items brought from argos,we buy quite a lot on line and the delivery drivers are

  • JINQING CHEN

Really poor service with negative attitude. I bought a earbuds, its not quite good and suitable for me, thus I required to return and refund. A female staff told me with chilly attitude: we cannot refund, cuz we cannot resale it. Then i

  • Fameeda Bibi

Discriminated by assistant manager as disabled lady black lady argued with me white female worker said we won't get involved instead white racist manager come running shouted to me to leave store called security for no reason security

  • Steve Davis

Reserved a small item online previous night for collection on my way to work. Had a seamless journey on train and team and arrived and paid at 09:42. No staff working at collection point so I had to raise this with till staff. The

  • Alex C

Bough a laptop and decided to return it due to the volume was low. Staff who served us said it is all depends on her opinion if argos can refund the item. She didn't seem to know how to operate the laptop despite her colleague

  • Sir Hiltons

If you are collecting an order you made online then there is a dedicated fast track desk on the left hand side of the rear wall, Normally the item you've ordered will be sat behind the desk ready to pick up.

  • Abrham Embaye

Absolutely horrible service specially the manager Liam ,he is rude and disrespectful manager, The second manager JOE even the same Liam ,disrespectful manager. I will never use this store again

  • Ann Rochester

Item I purchased had been tampered with and sellotaped together. Items were missing when I counted. I will be requesting a refund and won’t be using that branch of Argos again

  • brian whitehouse

It's still a good store to use was really large and plenty of them it's online alot now but good value purchases to be had and quality stuff

  • electrocarnage (explosivegardenextra)

Terrible, Internet showed the store as open untill 7 so got there 5:50pm and we're closed. Going to try again today after 4 mile ride

  • Mark N

Easily the worse possible customer service I have ever experienced from any Argos. Not once, but twice in two consecutive weeks.

  • Labamba

Bought a 'new' laptop with a broken battery which was purchased 2 years ago so apple wouldn't respect the warranty. Just wow.

  • Kevin Welsh

very much enjoyed my experience of store and helpful staff not as busy now due to the pandemic but all good Thank you Argos

  • Dee Skez

Joe the manager was great. He helped with such a difficult task twice and fixed my issues efficiently. Thankyou Joe.

  • •{itş_Ëmį_Øffįcïał _Ŵğf}•

The worst treatment. I will never buy from Argus again.

  • Sumrah

Customer service is terrible

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