Aritzia

176 reviews

280 Queen St W, Toronto, ON M5V 2A1, Canada

www.aritzia.com

+14169779919

About

Aritzia is a Women's clothing store located at 280 Queen St W, Toronto, ON M5V 2A1, Canada. It has received 176 reviews with an average rating of 3.6 stars.

Photos

Hours

Monday11AM-8PM
Tuesday11AM-8PM
Wednesday10AM-8PM
Thursday11AM-6PM
Friday11AM-7PM
Saturday11AM-7PM
Sunday11AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Aritzia: 280 Queen St W, Toronto, ON M5V 2A1, Canada

  • Aritzia has 3.6 stars from 176 reviews

  • Women's clothing store

  • "It's a family day"

    "From the minute I walked in, Nicha was a dream! She was kind and thoughtful, while being informative when I needed some new clothes"

    "Unfortunately, I can’t remember the name of the girl who assisted me with finding body suits nor the name of the girl that cashed me out but they were both amazing! Super personable and helped guide me in the right direction on what to purchase"

    "I decided to stop by this location a few days ago to get some basics and the girls there all approached me one after another"

    "Probably the worse service I’ve ever gotten at an Aritzia store"

Reviews

  • Jc

It's a family day. I walked into Aritzer on queen street & received a few warm greeting from the staffs. The store was clean with combination of winter and spring collections. I love some of the new items with the uplifting colors. With the staffs help, I got both top and pants. I am happy with the purchase and Service. Will go back !

  • Valentina Di-Maio

From the minute I walked in, Nicha was a dream! She was kind and thoughtful, while being informative when I needed some new clothes. I told her that I’m looking to build a wardrobe, and she delivered! The girls at the store are lovely. This will for sure be the aritzia shop I come to in Toronto. Thanks again …

  • Jayda Devolin

Unfortunately, I can’t remember the name of the girl who assisted me with finding body suits nor the name of the girl that cashed me out but they were both amazing! Super personable and helped guide me in the right direction on what to purchase. Best experience I’ve had at an aritzia store.

  • Olivia Johnson

I decided to stop by this location a few days ago to get some basics and the girls there all approached me one after another. The girl with the name Nisha or something was extremely aggresive when I told her I already have been approached multiple times and needs anger management classes!

  • Sophary Thach

Probably the worse service I’ve ever gotten at an Aritzia store. Over the top snobby girls, and just poor customer service. Let me humble you girls real quick, you work in a retail store, get off your high and mighty horse. You’re no better than anyone else (and this is me being polite).

  • IndraNeel Datta

All the other reviews seem to care about the staff, so I'm going to address the clothes. High quality fabrics with excellent fit and finish, style a step above Adidas, Lululemon, and Nike on fitness gear. Prices are a premium over many other brands, but seem appropriate for the quality.

  • Chloe Goodhand

Many times I’ve walked into this Aritzia location I felt unwelcome. The employees are just plain rude. Otherwise Aritzia’s other locations in Toronto I’ve visited have been wonderful experiences. I will not be returning to Queen St location.

  • Jehan Peiris

We had a great experience shopping at Aritzia Queen Street. It's a nightmare to shop online and figure out sizes, especially if your new in Canada. The concierge (who's name we very unfortunately forgot) was very very understanding, helpful

  • Elizabeth M

Probably the worst Aritzia location I’ve ever been to, truly. The staff here are bottom of the barrel. Pierina who I believe is the manager is condescending and just has no idea what’s going on. Kait has good style and makes great picks but

  • Renee L

I'm new to the country and tried a bunch of the main-line clothing retailers but the sizing was always off. The clothing at this place is such great quality with perfect sizing, as well as a wide variety of styles; I agree that the pricing

  • Jedyth Islam

I bought a dress for my bachelorette from this location! Unfortunately the dress was very sheer and see through and when I got home realized the colour was an off white! I went back two weeks later to return the the dress for a credit as I

  • Kirstie Henderson

I returned my Super Puff Long parka at this location and recieved a gift card. When I went online to make a purchase 2 days later the balance was not $395.50 but $0. In a panic I called the store and they said that was strange and to reach

  • Ada Li

The employee was so rude. The Asian girl with permed curly hair who was wearing a backless top on April 15th, she gave me the biggest eye roll when I told her I was there for a return, and she reluctantly pointed to where the cashier was.

  • Michael Raw

I've been going to Aritzia for years with my wife. She has always loved them, and I have not minded coming along as the stores are pleasant. Today I was the first man to buy a men's "super puff" winter coat at this location! Great fit and

  • Michela

Never going to this location again. I have never experienced a rude employee like this before. Went shopping with some friends and they needed a different size and there wasn’t an employee in the change room so I went to get the size for

  • LuLu Chen

Extremely happy with the service that I received at Aritzia on Queen street today. Had asked for recommendations on their mid length puffers and spent a good 20+mins trying on options. Ella, the sales staff, was super attentive, friendly

  • Ashley B

I actually had a great experience here. Although the stock wasn't super great (Bloor had a lot more options), I would definitely come back again to see Chloe - she was so friendly and helpful! She was totally honest about her opinions on

  • Sydney

Came in to purchase a gift, I tried asking questions about sizing on a specific dress and the girls seemed bothered and annoyed that I was even asking questions. I had to ask 2 or 3 diff’t girls cause they were all so dismissive. I felt

  • Emily Lee

I went here, and the staff were super friendly and nice. The lady that helped me out was super kind, and I really like the atmosphere of this shop. Everybody there was just overall very nice to talk with. Although, the prices are bit

  • Bee Spiers

I have never had a bad experience at this store. The staff are incredible and SO helpful. I know there are stereotypes that the staff only help people who are dressed nicely, but that is not my experience at all.

  • Pamela Lauz

This is my favourite Aritzia store. Amani and her team provide awesome service that's always friendly and energetic. The shelves are nicely stocked with the latest designs. It's a delight to shop there!

  • Francey Forster

All of the staff are amazing, but Shelby in particular is one of the most thoughtful, kind, and hard working associates I’ve encountered. She has helped me time and again and is always so patient.

  • Nur A Alam Antar

Hello dear sir, My Name's Farhad Ahmed,I am a Bangladeshi skilled garment worker, I have been working in a reputed garment factory for the past 6 , I have 7 years of experience

  • Sara

They did not refund me after an item went out of stock prior to arriving to my apartment. They would not pick up my calls either even though I called them many, many times.

  • Sabrina Paez-Parent

This Aritzia always disappoints in terms of their stock and the organization of the store. Frequently this location is packed with shoppers and clothing is disheveled.

  • Kenzie c

I didn’t want to have to post this but I feel like people should be more aware I came into aritzia looking for some classy shorts and maybe a dress and was

  • Lydia Shan

Charged me a shipping fee when I ordered an item in store when they were out of stock. There was no disclosure which I think should be a customary practice.

  • Gun Ge Yang

Always expect the worst customer service. You girls are working retail — act like it. No need to be rude or snobby.

  • Hey It's Nys

Ladies were helpful and friendly. It was a little crowded as per usual but a good selection of items.

  • Ally Fogarty

Great location. Staff is super helpful and nice. :)

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