Armor Texas Insurance Agency, Inc.

443 reviews

2612 W Dickson St, Fort Worth, TX 76110

www.armortexasins.com

+18173322066

About

Armor Texas Insurance Agency, Inc. is a Insurance agency located at 2612 W Dickson St, Fort Worth, TX 76110. It has received 443 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9AM-12PM
TuesdayClosed
Wednesday9AM-5PM
Thursday9AM-5PM
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Armor Texas Insurance Agency, Inc.: 2612 W Dickson St, Fort Worth, TX 76110

  • Armor Texas Insurance Agency, Inc. has 4.9 stars from 443 reviews

  • Insurance agency

  • "I recently had the pleasure of interacting with Lucy at Armor Insurance, and I must say that the level of service I received was truly outstanding"

    "First, many thanks to Mrs"

    "Throughout my life changes my coworker who has been a member for years recommended me to Hedy she got all my information ready for me needing to callback the next day she was so patient and kind"

    "I normally don't write reviews"

    "I absolutely love this company"

Reviews

  • ray wright

I recently had the pleasure of interacting with Lucy at Armor Insurance, and I must say that the level of service I received was truly outstanding. From start to finish, my experience was seamless and stress-free, thanks to the professionalism, knowledge, and genuine care displayed by her. First and foremost, the employee was extremely knowledgeable about the insurance products being offered. They patiently listened to my needs and concerns, and then provided me with clear and concise explanations of the various coverage options available. Their expertise and ability to simplify complex insurance jargon helped me make an informed decision that best suited my requirements. What truly set this employee apart was their exceptional customer service skills. They went above and beyond to ensure that I felt valued and supported throughout the entire process. They promptly responded to my inquiries, promptly returned my calls, and even took the time to follow up with me after our initial conversation to ensure my satisfaction. Their attention to detail and willingness to go the extra mile left a lasting impression on me. Moreover, the employee demonstrated a genuine interest in my well-being and best insurance for me . They took the time to understand my unique situation and provided personalized recommendations that addressed my specific concerns. Their empathy and dedication to finding the best solution for me were truly remarkable and made me feel confident in my decision to trust Armor Insurance. Lastly, Lucy's professionalism and friendly demeanor created a pleasant and welcoming atmosphere. They were patient, respectful, and treated me with the utmost courtesy throughout our interactions. It was evident that they genuinely cared about my needs and wanted to ensure my satisfaction as a customer. In conclusion, my experience with Lucy was exceptional in every aspect. Their knowledge, customer service skills, genuine care, and professionalism exceeded my expectations. I highly commend their dedication and commitment to providing top-notch service. Without a doubt, I will be recommending Armor Insurance to my friends, family, and colleagues based on the outstanding experience I had with this exceptional employee. Thank you for going above and beyond!

  • Poncho Terán

First, many thanks to Mrs. Hedy Peña for a great services and quality people. I just called on Thursday July 20 to get some help about my comercial insurance. Miss Lucy was very nice in the phone. She helped me immediately with problem and it was done in the first call. She also send me my receipt like I asked her. I really do not know her in person, but she was very very nice, polite, professional, and especially, fast. I also liked her because I asked her, English or Spanish, and she wants Spanish so she can practice it more. Thank you Hedy for having great and helpful people at the office. Alfonso.

  • Stephanie Garcia

Throughout my life changes my coworker who has been a member for years recommended me to Hedy she got all my information ready for me needing to callback the next day she was so patient and kind.Following up the next day Crystal had al my paperwork ready to go for processing but me needing some adjustments we found a good plan for me i was treated so well through all the calling and back and forth needed. This team of ladies are AMAZING. Best rates !!!! Thank you for the kind words Stephanie and Debra

  • Joelee Jayme IV

I normally don't write reviews. However, the work done by Lucy and Armor Texas Insurance Company is so good, I feel compelled. When we get a new property for work it is critical we get insured rapidly. Lucy and Armor get that done for us every time. This allows us to start any projrct without delay. This also reduces downtime for our crews and maximizes our time on Job sites. It is refreshing to have an insurance company that you can truly trust. That company is Armor Texas Insurance, Inc.

  • Isaac Sustaita

I absolutely love this company. They are all very knowledgeable, and always do whatever they can to take care of the customers to make you feel like family. I have recommended them to all my family and friends. I called to have a question answered, and Crystal went over and beyond to get me a answer. She fully explained everything to me as simple as possible. I will continue to do business with them and keep referring as many people as I can to them.

  • Juan Gorostieta

Lucy is the best helped me when she was in commercial I needed help else where for personal auto and she took time out for me…..WICH SPEAKS MEASURES!!!!! And how she talks and makes me feel like I’m important like I matter casually talking to me MAKES MY DAY!!!!!!! the small things go a long way you don’t notice what you do or how you interact with people OR THE IMPACT but just speaking with this company getting a quote with Lucy was 10/10 THE BESTS

  • Sandy Florez

I just want to say that I was very pleased with Crystal and the way she kept in communication with me trying to find me the best insurance rates possible for my auto and renters. She went above and beyond and might I say, was very patient with me after asking her to give me several different quotes. Hiring her was definitely an asset to the company. Crystal is definitely the go to person to handle any of your insurance needs!

  • Debra Torrance

Hello, I have been a long time customer of 30 years. Our insurance agent Crystal has been amazing, even when she was working for Susan. She has always been helpful and patient with us. She was great with my coworker who called in for a quote. I am happy to say she got a great rate and is now a part of the Armor Texas Insurance family. She deserves 10 stars!!! Sincerely, Debra Torrance

  • Ramon Ruiz

Researching agencies for insurances we stumbled across Armor and had the pleasure of dealing with Ms. Lucy where patience was a big plus. Taking time to answer any and all questions that my wife and I had was very proficient and professional and would like to thank her and her management team for opening up the doors and treating us like family.

  • Michelle Chavez

Lucy, has been helping me with my commercial policies lately and I love working with her if she doesn't know the answer she will find out for me and give me a call back she's very eager to help me save money and find the best possible rate which is a plus I definitely recommend her she's very sweet and kind I LOVE ARMOR TEXAS INSURANCE.

  • Denis Banegas

I have had a pleasure to work with Bianca and Hedy at this agency for our business's commercial insurance. They are both very friendly and knowledgeable. They are quick to respond to any inquiries we have and always provide us with prompt service. I would 100% recommend them to anyone looking for quality insurance services.

  • Ms Kimberly

This is an awesome company that will help you find the right coverage for your budget. They have good customer support and service providers, I have been with this Company for over 10yrs. I have referred to my family and friends. They also give back in the community. So go ahead give them a Call ask for Crystal

  • Anastacia Juarez

When I have questions or in need of insurance they are my go to company. They always go above and beyond to make sure I’m satisfied. Thanks to Crystal for helping me, sorry for making you hold a while as I had to finish up on a call at work. But I’m honestly happy with this service. Keep up the great work amor insurance

  • Aishah Coley

I am happy to say Crystal offered immediate service and assistance in providing me with vehicle insurance. I appreciate the help and support from her and Armor Texas Insurance Agency, Inc. I would suggest anyone searching for better coverage to reach out to both Crystal and Armor Texas Insurance Agency.

  • Andrea Hinojosa

I can honestly say Lucy Beasley was allot of help when it came down to explaining what auto insurance options I had, she did a great job on my quote and I decided to go with it, I gave my 5 star rating because of quality customer service and I will be auto charged monthly which is great!

  • Charles Holder

The insurance agent was helpful in providing options for my insurance needs. From the list she provided I selected a carrier that was nearly $2000 less than my current carrier. I was impressed by her overall knowledge and professionalism and highly recommend Armor Texas Insurance Agency.

  • Danielle Johnson

Crystal was amazing at finding the right auto insurance for me in a cruch time. She was patient with my work schedule and found the insurance. I highly recommend Crystal in helping you find what you're looking for. She was very professional and worked it in a great timely manner!!

  • Rosie Salinas

The experience I had here was truly appreciated. I highly recommend Crystal from Armor Texas Insurance Agency. When getting a quote, she was very attentive. She was able to answer my questions and explain in detail without using technical terms so that I could make a decision.

  • Isaac Moreno

If you’re needing a patient and helpful insurance agent to help you find great rates, then Crystal will be the one to contact at Armor Texas! She was very patient and helpful on all my different options to help me find the best bang for my buck, thanks again Crystal!!

  • Michael Harris

I spoke with Bianca to make a payment and it wasn't her dept. But she took the time to look me up and took care of me she also updated my info and a return call to let me know all is well and text me my receipt. GREAT CUSTOMER SERVICE. KEEP UP THE EXCELLENT WORK

  • Rebecca Escobar

I called Armor Texas looking for a great price and Crystal was able to help me out and explain all my options available. She was very tentative and responded to all of my questions in a timely matter! Thank you Crystal for making this an easier process for me!!

  • Cesar Garcia

Lucy was very helpful and friendly. She has all the patience in the world considering I was calling in behalf of my father. Explains everything very well and ensures you get the best deals possible. Highly recommend her for any future consultations. Thank you!

  • Raylene Coronado

Crystal & other agents made sure I was well informed when asking for elaboration with terms I didn’t fully understand. The communication by phone and text was very helpful as well to ensure information I provided was done correctly. Exception costumer service!

  • MIRIAM

Hedy & Lucy are amazing! Hedy has helped me for years but when she’s not available I work with Lucy. Lucy always answers all my questions and let’s me know I can call or email her with additional questions/concerns. I highly recommended this insurance agency!

  • Max Coronado

Lucy helped me and took the time out to assist me with a audit for my general liability … even though she had no experience in that department she gladly helped with a smile and did whatever needed to be done and figured it out for me highly recommend

  • Ben De la Rosa

Antonio took car of us very quickly and efficiently! This team has been taking care of my insurance for years and always does a rockstar job. They handle any changes super fast and friendly. New generation of excellent service! Would recommend to all

  • Shane Hardy

Customer service was top notch. Trini was extremely helpful in answering all my questions and had a very professional demeanor. I will be recommending to my friends and family. Thank you Armor Texas Insurance and Trini for a hassle free experience!

  • Stephanie Delgado

This insurance agency is the best. Our last insurance agency wasn’t great with communicating. Lucy has helped us with everything and we really appreciate it. She is fast and efficient and love that she is always available when we have a question.

  • Samantha Gardner

My previous experience with getting car insurance was horrendous! my experience with crystal at armor insurance was flawless! It was quick and easy and she worked with me through all of my needs! I highly recommend them to any and everyone!!!

  • GERARDO HERRERA

We’ve been with Texas armor several years! Love that they search for the best prices with both our commercial and personal accounts. Lucy called us today to remind us of our renewal payment, she is very professional and kind! Thank you!

  • Brandy Childers

Dulce is always so helpful and goes above and beyond to help find the best rates and always verifies all info ... She is also super polite and ive never actually had anyone in this office not be anything but polite and super hands on!!

  • Celeste De Leon

Dulce is one of the best insurance agents that I've ever used! She is super nice and very patient. She goes beyond to find you the best quote and has the best attitude all while doing so. Best customer service ever! Thank you Dulce.

  • elida lucio

I work at Alaniz Auto Ranch & I am always having to call to verify policies & I recently was helped by Ms. Crystal & she is awesome very friendly & professional & she helped me verify the policies I needed. Thank you Ms. Crystal

  • Jesus GARCIA

Dulce was really professional and helpful ! We had many questions and she was able to answer them without hesitation. Me and my family have been insured threw armour Texas insurance for a couple of years now and it won’t change.

  • Melissa Alba

Daniela gave me great service and great prices! Customer service in the office is so helpful and she answered all my questions thoroughly and fast! Definitely recommend trying them. Ask for Daniela she will definitely help you.

  • Nunya Binis

I recently inquired this company for a new insurance quote. The young lady Bianca was very polite and friendly as she greeted me into the store. They were able to get me a great price. The staff was friendly and very helpful.

  • Brenda Lopez

Had a great experience with Daniela !! She’s great very polite and professional she found a great policy for me and my brother and she called back and text back … I recommend her thank you Daniella for you’re patience …

  • Linda Hay

Crystal helped me obtain a quote for my car. She was really friendly and professional and kept me updated with what was going on with my quote. I would recommend armor texas insurance agency to all of my friends and family.

  • Joe Chavez

Bianca helped me process our homeowners insurance payment by phone, today. She was very eager to help and knowledgeable about the process. The entire transaction was complete in minutes and a receipt was emailed. Thank You!

  • Phyllis Bell

Dulce Ramirez was really helpful with finding me affordable car insurance. She was very easy to talk to and she explained everything and made sure I understood what she was talking about. I would recommend her to anyone!!

  • John Martinez

We have tried other places but no one ever has Lower rates than here and Trini and Dolce are amazing to work with. They’re always quick at responding to my wife and I. Thank you for your most recent help. -Karen and John

  • Lauren Ginn - Castro

I called to inquire about starting a new policy. I spoke with Trini, she was so knowledgeable and was able to answer all of my questions. I currently have Allstate and I feel good about my decision to make that switch!

  • Yolanda Rojo

Daniela is great to work with, she is friendly and informative. She answered all of my questions and ensured there was no confusion. I highly recommend working with Daniela, she made this experience so quick and easy!

  • Emily Garcia

Daniela has been amazing! She helped me set up insurance for my small business. She was patient with me as we reviewed policies, kept in communication with me throughout my whole process. Would definitely recommend!!

  • Rebecca Goytia

Lucy has been very helpful and understanding and really working hard and trying to get me the best quote I really appreciate her she's sounds happy with her job and willing to do the best you can for her customers

  • Ruby Herrera

Crystal did an amazing job getting me quotes and getting back to me asap. Called me a few times with questions and updates.. would definitely recommend to anyone looking for insurance and great customer service!

  • Isaiah Adams

I get my car insurance through Armor insurance agency and I have always had great experiences! They got me a better price than I was able to find on my own. Special thanks to my agent Trini for all the help! :)

  • Wes

The service I received from Armor was extremely smooth and simple! Crystal made everything friendly, easy and very professional. This was also the best insurance rate I could find. Thank You Armor and Crystal!

  • Moses Padron

Been with Texas Armor for years I get the best Quotes & Daniela is always super nice & very helpful no need in going anywhere else for insurance definitely covered in armor with Texas Armor Insurance …

  • Linda T. Beasley

My expierance with dulce and Lucy at Armour instance was excellent expierance. The two ladies was the upmost respectable people with great hospitality and answered all of my question and made it friendly easy.

  • Wanda Harmon

I just love my Insurance company. Had to contact them about a change. I needed Lucy was very knowledgeable about what I needed and had it email to me within 2 minutes. Just wanted to say thank yiu very much.

  • Ever Pina

We worked with Lucy on helping set up my husbands LLC and self insurance, and she was amazing. Very patient with us as this stuff can be at times stressful and attention to detail. Definitely recommend them.

  • Oscar Olvera

Lucy has been helping with my commercial insurance. Always polite & with a great attitude. She has great work ethic & very professional. I would highly recommend her for any commercial needs. Thank you Lucy

  • Haylea Minshew

Dulce is our insurance agent and she was very helpful. She is great at her job. We really appreciate her and we recommend her to anyone needing car insurance. We thank our Lord and Savior for her hard work.

  • JJ

I had the pleasure of speaking with Bianca, she was very patient with me and answered any questions I had the best she could!! I’ll be recommending this agency and their employees to my family and friends!

  • exotic minty

I called in for an auto insurance quote. Crystal was very helpful and very polite and very familiar with coverages. I would definitely recommend her to my family and friends for an auto insurance quote.

  • Ezequiel Castro

I called around and could not get anyone to get back to me with quotes. Trini was very kind and had my quotes in a timely manner. Thank you Armor Texas Insurance agency. Trini, keep up the good work!

  • Fany Castro

Bianca was very helpful in assisting me with questions about my policy. Excellent customer service skills and very professional. Will definitely be recommending this agency to my friends and family.

  • Yulissa Acosta

I had an amazing experience with Bianca Martinez. She was patient with my husband and I on getting the best quote for us. I definitely recommend her to anyone that is wanting to start a new policy.

  • Marco Delgado

Lucy has been a great help since the beginning. We had tons of questions and she always has the answer. We are very excited that our company is doing business with her. I would 100% recommend.

  • Fidencio Hernandez

Great place to work with, wonder customer service, Bianca has helped me several times and every time she does, I have no complaints or issues. Definitely recommend getting insurance from here.

  • Kassidy Diaz

Lucy has been absolutely amazing to work with! She is so very kind. She takes her time in explaining pertinent information and setting my mind at ease! I'd recommend her services 10 of 10!!

  • Robert R.Stretch

The agent Crystal Ann was very polite, wonderful personality and helped me more than expected. I would definitely like to speak with her as my insurance agent every time I call. …

  • Chef Fee Guimont

I truly appreciate an agency that makes you feel like you matter! Trini was on it! The process of changing companies was so smooth and professional! I am so pleased with the results!

  • Rhonda Young

My insurance agent was extremely knowledgeable and patient throughout the process. She also expedited the process due to recent auto purchase. I would highly recommend their services

  • David Reed

Hedy is amazing to work with. We’ve been doing business with her for years and she goes above and beyond. Her insurance quotes are lower than any other insurance companies in town.

  • Irene Cuadra

I appreciate the team at Armor especially Trini. They call right before renewal to update me on coverage and pricing so I don’t have to remember to do it. They do it automatically.

  • Margaret Montez

Thank you Trini for Getting me insuranced very quick! She went above and beyond to get me taking care of in a very kind and professional manner. Happy to become a Armour customer.

  • CESAR DE LEON TREJO

Lucy is very friendly and has great customer service skills. Lucy was able to help us lower our insurance premium. I always recommend this insurance agency to family and friends.

  • Magda Carranza

Trini is amazing! Excellent in her job and fast in giving us an answer to all our questions. She always is ready for us. Very pleased to work with her… Highly recommended !!!!!!

  • cayla hernandez

They were recommended by a family members. Lucy went above and beyond helping us find the right coverage as well as answering any questions. She was very eager to help us save.

  • Mercy reighns

Trini was amazing took time out of her day for me while off the clock and at home at 7 pm just so that I could drive my car carefree and insured meant allot DEF. Recommend!!!!

  • Rosendo Ruiz

I have been a customer with Armor texas insurance for almost 3 yrs, they all are really helpful and patient but Lucy has been so efficient and fast reply on emails and texts.

  • Infinity Hvac

Always the best service with Armor Texas Insurance! Lucy saved the day by updating my insurance last minute before closing. They have always take. Care me highly recommend!

  • Rodolfo Witrago

Lucy at armor insurance was very helpful and understanding of the situation. She was able to lower my rate and stay onboard. From start to finish a pleasant experience.

  • monica goytia

Lucy was really good. She explained everything and was able to get what i needed done. She even called my wife to figure everything out without any issue. -Wilfredo G.

  • Samo Sakiss

Great insurance company, good people to work with, always looking out for their client. I am customer since 2017. Crystal, Hollie, Jason, Hedy and Diana. It’s a family

  • Jesse Hernandez

Lucy always helps me out and definitely recommend Armor Insurance when you need help with anything. They’ve been great with us for family and business needs for years.

  • Blanca Navarro

I had an amazing experience with dulce , she took me through every step and helped me understand throughout the whole thing !! She seems very dedicated to her job !!

  • Tyrone Watts

It was my pleasure working with you, Lucy I appreciate your time your honesty keep up the great work, looking forward to doing business with you again …

  • Korina Rodriguez

Have a current commercial policy and Lucy has been so helpful with my questions and concerns regarding my policy. She responds very quickly and resolves any issues.

  • Martha Garcia

I want to thank Lucy for being such a great help today trying to help me out with a claim of mine. Thank you for your patience and definitely your great Help …

  • TaShina Celeste

Trini was amazing and provided great customer service. She is patient, answered my questions and provided me with a great quote. I highly recommend this company!

  • Karla Segura

Lucy is really great at her job! I would definitely recommend her for all your insurance needs and any questions! Very hard working and great customer service.

  • Jaime Hernandez

Lucy, thank you for blessing my ears with such a kind voice. Insurance is that last thing I have to worry about when I speak with her. I hope she’s doing well!

Crystal Fonseca went above and beyond! Very knowledgeable, communicated well, professional and friendly. Thank you again for all your help! Highly recommended

  • Angelica Castellanos

Bianca Martinez gave us great customer service when we went to get a quote. She explained every detail very well and she helped us understand our policy.

  • Mia Milliman

Great experience, Bianca was very helpful and attentive, really recommend this insurance agency. Customer service was great and bianca was very polite.

  • Vanessa Gonzales

Have used this agency for a few years now. They always take care of us. Just had Dulce requote us today. She was professional & fast! Give her a call!

  • Maricela Castillo

I called in for a quote and Crystal helped me. She was very helpful and very quick with responses. I highly recommend anybody to call her for a quote.

  • javier cruz

Armor Texas Insurance give me a really good service Lucy give me a good help and service with my COI thanks so much I really recommended there service

  • Guillermo Guajardo

I love armor Texas insurance agency I worked with Lucy and trini and they were great very patient and helped me with everything def recommend agency

  • Javier Gaytan Molina

We were happy to get a quote and insurance policy with Armor. Yessenia was prompt in responding and gave us the right policy for our needs. Thanks!

  • Chip Stephens

Lucy is very helpful and thorough when navigating the insurance requirements for my roofing company. They Do A Great Job and Are A Great Team!!!

  • Duane Richardson

This is Duane Richardson with Heaven Sent TransportLLC, we are proud of the quality work that Treene did on our policy Thank you so much …

  • Euless Remake Beauty Studio

Trinidad helped me with my insurance for my business. She was very helpful and gave me the best quotes! I highly recommend working with Trini.

  • Durrell Glick

Great experience dealing with Trini! She was very good with communication, responding promptly to emails and answering any questions I had.

  • Karri Gonzales

Trini had great customer service & help me out today with all the right info u needed thank you!! I would recommend to my friends & family!

  • Angelina valencia

Crystal is the best!!! She was so very friendly abd fast when providing me my quote! Will tell the whole fam and friends! Thank you girly

  • Mi Sanchez

Great service very prompt and they will always look for the best quotes. Dulce is very helpful and attentive. Hedy the owner is the best!

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