A bank like this should close because the employees are all arrogant. I've been there about 4 times and I have to wait outside in the hot sun with my 3-month-old daughter on my lap because he says this bank never has a rubbish place I'm tired of going there for nothing because no one wants to answer …

Terrible service, the guards leave us standing for hours as if we were stray dogs, and they are still ignorant to answer the questions of those who are going to the agency for the first time, the idea that they value our time is not true, it does not fulfill the who preaches.

• Really terrible service, I went to ask for information, the security guard didn't even want to get up from his chair, I even kindly asked him to answer me and told me to read the paper that was on the glass door, very disrespectful towards the customer.

Terrible location during this period, as it is close to CEF in Cidade Nova. We don't know if the queue is to enter Caixa Econômica or Santander. It takes a lot of patience to deal with irregular parking and some motorcyclists who dare to be right

The schedule does not match reality. I arrived at 2pm with my child and they told me to go back because it closes at 2pm. So what is the point of information that only closes at 3pm on the internet. I came a long way for nothing. For God's

Good structure, but terrible service, I was prevented from entering the branch to ask for information, there was no person to guide the cashiers, the security guards found themselves giving information, the parking lot was full of illegal

Total disrespect for its customers, there is no action plan from this bank to serve our customers, we are exposed to the sun and rain, avoid crowds? Only if it's internal because it was all crowded, the services were super slow, there was

2 hours in line outside the agency, to then go in and wait another 1:30 minutes, 4 people serving before lunch, at lunch time there was only 1 person left, and the huge queue, no one stayed to cover the staff, there was no someone at the

I waited almost three hours in line to get an express card, the manager said I couldn't get it at that moment, Camilla Trixeira said I could come back and I would be served by her without having to go back in line, as she had given me a

One of the worst agencies I had the misfortune of being forced to go to because I had to open a salary account to which I was assigned is this agency, a bank that claims to be private and the third largest in the country distributes

Poor quality service, the manager Mateus, who works at this bank, today I saw prioritizing people he knew to go ahead of everyone to be served, I still complained but he claimed that the customer paid a fee to be served in front of

Terrible service and slow time to serve customers, the guards leave you outside for hours and hours without being able to enter, they should review more the judgments in which they attribute to those who stay inside the agency

Now tell me what is the logic of getting the password if I have to wait in a single line for the cashier? Service is slow, there are no people to help with the service. A lack of respect for customers. Yes, I will report it.

Horrible like most other banks! You wait two hours in a queue outside the bank, an improvised cover on the other side of the street, after that time you enter the branch and wait for an indefinite period of time …

The wait for service is very long, the 2nd time I go and I can't get service, it's absurd to have to wait for 2 hours and not be called and the password says that you will be attended in 40 minutes. Bad experience

A private company that restricts its users, customers and associates, taking away the public service's free will over its services. Making it a public provision service, a terrible quality of service where what

The branch is standard in the building, in my opinion the service of this bank is expensive, it has much more affordable banking services. I just went to the agency to accompany someone else.

Horrible service, employees don't know how to give attention and instructions correctly, it takes a long time to serve a person doing a specific job in a crowd. I do not recommend this bank.

I went into this bank thinking it was a fair, because it looks like a fair. The place is always crowded and slow enough to get tiring.... Very neglectful, they need to improve a lot, a lot!!

Horrible service, arrives at 10:00 am and will be attended to at 5:00 pm, absurd, 1 attendant for a crowd, unable to close or resolve the problem. People are left outside in the sun waiting.

Horrible service, they provide 1 person to serve a crowd. Very slow to resolve anything, a lot of bureaucracy in telephone support. A shame for a bank that could offer so much more...

Terrible service, apart from the fact that in order to access the cashier to make payments, etc., you need to get a "password" and still go to the queue, to access the service!

It's horrible, this bank doesn't have the structure to support the demand, 2 hours in queues just to make a procedure or payment, terrible service! It takes a long time

Firstly, there is only one person to assist. I arrived at 11:00. I went out at 2pm or so, the day I went the cashier to withdraw or make payment wasn't working.

Like all the comments... terrible service in every way... I just don't know why there are so many negative comments, they still haven't improved anything!!

Terrible attendance. Horrible organization. It takes forever to open a simple account. Lack of equipment updates. 40 to 50 minutes to change password.

Terrible service, we have to wait outside the bank in the sun and rain, it takes a long time and I don't recommend anyone going through that.

Terrible service, people waiting in the sun outside the branch, total disrespect towards customers, the situation of this bank is regrettable

Agency with very slow service and few employees in the management sector. If you can look for another agency, that's better.

There is no contact number where I can speak to people, only virtual service, impossible to resolve my problem. No option!

Very slow service, 5 tellers with just two employees, I don't know how a bank that has almost no one can take so long.

Terrible, terrible service. They put service online and don't carry it out. I can't even make a complaint to SAC.

Terrible attendance Staff who were dedicated to providing information, all arrogant, vigilant and vigilant

A lack of respect for those waiting to be assisted to open an account, a horrible delay. Terrible service

Terrible service costs hours and hours for you to be served by the worst bank you have

Slow service, isolated queue at the bank, there is no air conditioning in the queue

There was a queue, but everything went smoothly, the attendants were very polite.

What a bad experience I spent 3 hours to be seen, unfortunately

I always resolved my problems quickly, I'm Vangog

THERE IS BANK SANTANDER -AGENCY 1340. NEW CITY 1