Do not drive a nice car to Banfield. Banfield should have moved to a different strip mall. This parking lot is a demolition derby location. The parking spots are too small and the isles too narrow. If you park here your vehicle will be damaged. I have seen it happen in this lot. This lot is way more hazardous then most.

They fit my dog for an appointment within 24 hours, and the visit was the quickest I've ever had at a Banfield! Zero wait over we were there and the vet came out to speak to me right afterward. There was some miscommunication between the tech and ver regarding medication, but it was cleared up with a simple phone call.

I had my cat spayed this Thursday and today is Saturday and I just got her back she went in there perfectly fine walking and everything since I just got her back she is now blind and can barely walk please do not I repeat do Not go here idk what happen to her but they aren't givinf me any answers

The hospital and pet service is excellent. The only issue is they are stingy with reception and intake staff at the busy times of the day. This is an important job helping people feeling anxious about leaving their pets. It should be well paid so they show up ready to check in their pet patients.

They were awesome at this hospital and I will go here every time...my 2year old cat Cali did so good and I didn’t think she would and they told me they scruffed her but then let go because she sat there and let them do what they needed to....she is such a good cat and they did amazing.

My little one wasn't feeling well and was the furthest compare to where I regularly go. The customer service was great! I felt very comfortable taking her here even though it's a further distance. I would probably take my chances now taking her here now.

I bring my own Kitty there, they take very good care of her. But I recently had to bring in a stray to check and see if he was chipped they help me out immensely! Unfortunately even being chipped doesn't help when they don't update the info on the chip!

Bad service and mix ups there. Our Bernese's previous human was taking him there, so I stayed on there as they had all of his records. It has taken over 2 years for them to get the transfer done correctly and last time I went in they put in

I took my dog there recently to be treated for kennel cough. Before the doctor saw my dog I was presented with a quote for $760 in tests that they suggested ... Again, having not even seen my dog! Then I was presented with a monthly payment

Our 12 year old teacup Morkie, Coach was not well and in severe pain last week. We expected that we would have to say goodbye to him… the Vet Tech & Vet were the kindest. The Tech was patient with us, gave us time with him and had heartfelt

So i have been going here for 4-5 years i will say that Noahs Animal hospital is much better and has true animal lovers working there most of the staff at banafield treat it like a job and not a career. Your animal will pick up on that they

I enrolled my pet as a member of the puppy wellness plan. After going through a consultation for a surgery, and scheduling the surgery, the veterinarian canceled our puppy’s surgery THE WEEK OF. Not only did she cancel it, but she informed

I wish I could give it no stars truthfully. I've been with this Banfield operation from its beginning and originally was owned by one position who sold it from that point on it's went downhill. Now don't get me wrong the vets are very good

So many great things to say about this location. We have Weimaraner dogs and use the wellness program. Originally we had two rescues (female, male) and when we lost our female (she passed on) they sent us a condolence card with all of the

Nice people on site. Horrible customer service on the Wellness Plan. Very inconsistent, and I encourage Banfield to teach their customer service employees to relay factual information and timelines. Y'all just pulled $85 out of my account

I checked in my dog at 8:55 for a quick shot appointment. I called them at 7:30 to ask if I had to drop her off and they said it was a quick appointment and that I could wait. I arrive at 8:50 and wait 5 minutes for anyone to come to the

My dog Luther is my family. When i call Bansfield it is nice to have a cheery voice answer the phone. So I walk in and am so relieved that Kelsey and Serita are sitting at the desk. They are professional, compassionate and friendly. You

They've always been great to my boxer puppy. They do what's best for your pet and don't try to overcharge for extra, uneccessary services. I would definitely recommend them to anyone with a new puppy that wants a trusting and caring vet.

In person service has been ok, though I have yet to meet my pug’s vet in person. I called in regarding an emergency medication situation for my pug when I had forgotten to bring one of her medications with me when I went out of town and

My furbaby loves her vet Dr. Padgett. She has been seeing her since we adopted one another. They are always so helpful regardless if I call or pop in. Scheduling is always easy and having to walk through PetSmart to get there is a plus.

Had Dr. Giergbolini (Dr. G) when she was in Plainfield right before we moved to Florida. Recently moved back to Greenfield called to make and appointment to check out a new vet for my dogs. I was asking about their vets and didn't even

Took our dog here for her first shots and everything seemed to be good at first. Needed a booster shot in 3 weeks which was scheduled before the vet or store was even open. Got a confirmation email and everything to arrive and discover

We love the staff and appreciate their willingness to work with our dog. He was a in the shelter for a year and can give a bit of attitude at times but they make sure he gets what he needs. His favorite is Megan but we love them all.

I would give this location no stars. I scheduled a drop off at 7:30am by phone with a worker. The appointment was cancelled by the office on the day of the appointment because of the weather but the office did not notify me of the

This team always has taken great care of our dog. Today we made the difficult decision to put her asleep due to the return of a cancerous growth in her mouth, increased pain, decline in cognition and increase in anxiety. They were

I have had to take my cat to this clinic in the past. I was misdiagnosed on my first cat, and had to end up in the ER due to this. That kitty had a urinary blockage that was diagnosed as a UTI, he almost died, Thanks Banfiled!

Just got a call from someone working here trying to harass me about not rehoming one of my animals to them. I had a gut feeling and went with it- turns out I was right. Ridiculous to use a professional work phone for that use.

The vet and other staff have been wonderful with my dog. They never fail to go over all the procedures, expectations, and aftercare, and they always call throughout the following week to make sure everything is okay.

Got to work with one of the new staff members and couldn't have been happier! Polite, funny, and very personable -- hard to find sometimes in this area! Definitely would recommend this place for any pet care.

What a terrible terrible practice, scared of natural Rottweilers which seems kind of common for Banfield. My natural non pregnant Rottweiler had some lactating going on which happens with natural dogs.

Everyone here is great, and they are very understanding if you don't want to drop your dog off. I live closer to the Castleton one but driving to the NW side is worth it for a better experience.

Corporate greed at its worst. I've watched the employees here suffer, underpaid and overworked. They don't accept doctors notes for any reason, and the staff is generally stressed and unhappy.

I have had different experiences with different locations but like this north side one. My dog is always happy to go and the year plan works well for us as it is cost effective for follow-ups.

They treat my babies great and always pay extra detail to the issues they may be experiencing. Great vet and reasonable price for wellness plan so they can be taken extra good care of.

Great vets, nice office, pleasant and helpful staff. We've gotten our dog's teeth cleaned, brought him in for checkups and vaccinations. Great value, would recommend.

I love Benfuekd Hospital. My cat Tigger gas been going there since he was a kitten. He lives the doctor's. I am very happy with the treatment they give my baby.

These 3 year old posts need to be taken off... A lot has changed since then. I've been taking my two labs to this Banfield for almost a year now, never had

Generally convenient but sometimes hard to get an appointment in a timely manner their care of plans are great quality of vet really depends who's on shift

The staff is really great. They really care about your pet and go out of their way to ensure that all of your questions and concerns are addressed.

Beau needed help with his bacterial ear infection. There is no other place I would take him, because Banfield is the best Pet Hospital.

We love everyone at the 86th street location. There's another office closer but I still drive twice as far to see the vets here

Staff will lie to you about your pet's health. Dropped my cat off to be spayed then recieved a call about an hour and a half

He went to get a bath and the young lady took great care of my fur baby! I'm sorry I forgot her name!

Prices high and praying my cat gets better. Nice employee's. Why inside pet smart, is beyond me....

Love this place. Dr G is the best. All 3 of my dogs have been going here for 10 plus years.

Very friendly staff. Wonderful to the animals. Will definitely go back, and recommend

Even though my dog is a heathen sometimes .. I still had top quality service

Each place is different. They are limited in what they can do as a company.

Wonderful place! Met Mr.Wilson an Crazy at checkout …

Staff was friendly and took great care of my dog.