Horrible Customer Service. Just left this location. I don't know how they think it would make sense during the busy holiday season to have one teller, but that's exactly what they had working. Waited in line for 15 minutes to do a very simple transaction. All the while, there were 3 "bankers" sitting at their desks staring blankly at their computers. When I turned to one of the bankers and asked if they have another teller that can help they said "no, we just have the one." I waited all that time and there were only three people in line ahead of me. As I was leaving there were at least six people behind me, I feel sorry for them. I am not a BofA customer, I was depositing money into a family member's account as a Christmas gift. But this sort of experience certainly won't win them any customers.

Es el peor lugar, una gerente o no se que sea la persona que estaba en la puerta con una tablet (mujer asiática) nos dijo que solo se podía entrar con citas. Despues de poder entrar, una persona de las ventanillas nos ayudo amablemente y nos dijo que una persona de habla hispana nos podía ayudar PERO esta persona( la de la puerta) nos detiene y nos dice que nadie nos podía ayudar por lo que nos había dicho anteriormente y nos dio el peor de los tratos que e recibido en un banco. No les fuimos a pedir limosnas, solo queríamos que nos ayudarán. La peor experiencia en este banco. Contraten a gente de calidad que trate con respeto a sus clientes.

This Bank of America branch is always understaffed. Out of the 8 windows, only one teller is open and helping the 15 plus customers standing and waiting. This is unacceptable and looks really bad on your side. As a business owner, I would like to able to in and out rather than standing in line and waste valuable time. Be creative with your staff scheduling so you’re not always understaffed and we’re not suffering from your poor decisions.

The waiting chairs are cloth material... they’re supposed to be red, but a shade of black is taking hold of the chairs. Please change it to leather so it’s more hygienic. Most of the teller and representatives are nice. There is a representative to greet me at the door every time I visit the bank. Furniture is so outdated and branch interior needs serious makeover.

Horrible service. They put a 10 Day hold on a State Treasury check. Were do they do that at‍♂️. I was sent her by another Bank of America because their systems were down. Explain to me why the would have called it but this one didn't.Very bad place for people if color to go to. Check Holds are very common amongst people of color at this location.

Being in 30 mins for business checking account. Not being recognized or welcomed by the employee over here. The worst customer service I have experience. Over all they made me not really wanna do business with this bank. If you do your business and value your time. DO NOT COME HERE.... It was wasting my 2 hours to solve lil problem.

Always have problem with depositing checks to my business account, 4 other branches i have been to helped me maximum in 3minutes, but the manager and lady not only did not deposit my check but wasted my time, will never go to this branch again, train your employees well BoA

Worst customer service exerience ever. Lines of 20 people waiting 15 min just to be seen. Leaving 2 tellers open when you can clearly see 3 other people walking around in the back. The branch manager has a nasty fake attitude and personality.

Waited 20 minutes and still in line waiting. Only 5 people on front of when I came in. Still 3 in front of me. Only one teller open. 4 people behind me. Where are all the workers? This slow service is not the first time.

The WORST wait times I have ever experienced in a bank... Consistently!! Third time I left after standing for a half hour.

Necesitan más empleados, para poder realizar una transacción te toma más de 25 minutos adentro del Banco.

Convenient location with a drive-up ATM in the back as well as a walk-up in the front.

If you want a reason to close all your banking products, visit this branch.

One guy behind the counter. This is the worst b of a ever

Necesitas llegar como 10:30 por que no abren a las 10 .