Only 1 window. The did not serve Friday, June 14. Today, new men was extremely slow, even his manager was near him. Refuse to change money for business. Suggest to come again in 30 min because of new men. What about all other people in this branch who are not new? What about this manager who are not new . Terrible service.

Only 1 teller, when I asked if they can get someone to help because line was too long for 1 teller, Mgr. replied, " Get used to it because soon there is only going to be 1 window 1 teller! " So I guess BoA needs to get used to EVERYONE taking their business to banks that actually APPRECIATE their customers! …

Want to do a simple transaction on the weekend? Expect to wait at least an hour because they will only have 1 teller, despite having 6 windows. Adding just 1 more teller would speed up the line significantly. This is the situation every weekend that I’ve been here this whole summer.

Worst Bank of America ever ! Stood 45 to an hour to get seen. The bank managers are pretty useless, they just walk back and fourth coming in and out of rooms doing nothing but staring at us. This location needs new people and new management !

If there was an option no star I would put no star. I have been twice and never got service. Unbelievable to see that such people works in a Bank of America. These people has no customer service knowledge. They don’t care about people. They

If I could give this place ZERO stars I would. I went in fairly early, 9:20-9:30am. There is only one teller working on the first of the month??? This place is extremely understaffed. There are multiple workers in the offices to assist with

The worst location ever that can be existed. I’m about to close all my accounts and never be back. Stuff is very unprofessional and rude. You will stay on the line for 40-50 minutes just to get a change or some basic thing that you can’t do

Was there to open a business account. I provided all the required documents and after I returned to the office I found out that they had put the wrong company name! How can you mess it up when the papers were right in front of you? Closing

Very poor customer service. Went in 2 days in a row and was told that service is down. Apparently it wasn’t down, it’s just their way of getting rid of people because they close at 4pm. Fine. Came back the next day and had to wait for 1.5

Is there a way to give zero stars? It is simple the worst BOFA branch in NYC. One teller window, huge line, 20 or some other employees are casually walking around. You can ask them for help, but they tell you to wait for the only teller

During a very difficult time in my life, I needed to take care of some administrative issues with Bank of America. They mailed me a bunch of paperwork to fill out. So instead of going through with that, I walked in to this BoFA location

The worst customer service!! The staff (and especially management) are unprofessional, condescending and could care less about their customers. The long lines and rudeness is not the worst of it. The most common banking services that I

The worst bank branch ever. it’s a mess, people of 10-12 people are waiting in lines, and this manager, a woman whom I waited for 40 minutes, still started working with me, but without finishing it, she said right now for a minute and

Came at 2pm on Friday to open checking account. There wasn't busy at all. But still they told me I came to late, I was advised to make an appointment, and come after 10 days.. with no reason. Why I should wait for this such long?

Awful service don’t go ever in this place. They are letting you wait for like two three hours at the end will say that we can’t accept her name Tati and Rubin don’t ever come here you will never get what you wanna get. You will

There was one teller at 12:11p in the afternoon- with a line full of patrons. I frequent this bank as a credit card customer and small business owner. Didn’t have an issue before. This is not a good way to conduct business.

Horrible. Only 4 people working in a busy kings hwy bank. Walked in at 3 pm to do a wire they told me to come back tomorrow or wait 1.5hr to get helped. Don't bank here. The service stinks. Chase did the wire in 20 minutes

I have a problem with my accounts . When i walk in to this locations it was very busy , but financial center manager Maria on this location gave me right expectation and help me resolved my problem.

My mother asked me to publish this review in regards to great experience she had at this location, specifically for professionalism and help of Ruvin Avshalumov. Please read below:

Worst service I ever saw. Huge line to window, only one teller, a lot of people in lobby. Teller just closed window and left.... without any explanation...

The worst ban ever !! So rude people are working there !! I wanted to open a credit card but when I've talked to them for 1 minute I've changed my mind!!

This place reminds me Bazar lol Stuff isn’t professional and all local Babushkas won’t stay in line, omg, they just go straight ahead of you.

Only one window on one of the busiest streets in lower Brooklyn. It is ridiculous I left bc I’m not waiting for 13 people in front of me

Terrible long wait! At least one hour wait for the window teller, only ONE teller, who is unbelievable slow!

Huge queue, only one window open! the worker is very slow serving a person for half an hour!‍♂️ …

Horrible bank opens at 10AM and closes 4 pm and when you come long wait I hate this bank don’t come here

TERRIBLE CUSTOMER SERVICE HORRIBLE PPL WORKING THERE! MISCOMMUNICATION, MISINFORMATION…. MISEVERYTHING!

Long long line and only one cashier((( and lady on reception in sunglasses indoors... poor service

This is one of the branches of Bank of America just by the Kings Highway Subway Station, Brooklyn

Horrible customer service Long lines, incompetent manager, no one ever available