Do not use Riding mower repair Bad experience with riding mower repair spent $500 on replacing deck first kept for about 2 months belt constantly breaks after claim it was fix waiting about a month cause repair guy said order new belt show up with several use belt trying to find right belt so let me know he never bought a new belt now not returning phone call so warning avoid doing repair work not dependable and charges lots of money and don't stand by work

Solid community business and have been around for as long as I can remember, the nicest and most helpful people in the hardware business. Always available with expert referrals when possible, I love these folks and am always going for hardware supplies for my hair salon. Real Christians that honor God in all they do. Their store is small but greatly supplied and you'll be welcomed with a smile and helpful heart.

Always love to go here real friendly ppl and has a variety of things. update!!!! i got my lawnmower tuned up about 2 years ago. and it still works very well!!! the lawnmower is over 10 years old also!! thank you to the staff at the hardware store they are the best everything i need for the house is there just got a toilet seat last month also

This hardware store is a reflection of the black prosperity, business minded and pride, originally embedded in this community. Although, everyone that comes through their door is treated kindly. I personally enjoy the kinship energy, when I patronize the store. I wish them many more years of great business.

They ALWAYS have what I need in here.... I wouldn't buy my dog food... anywhere else.... You can go in here and see generations working in the store!! They have even stayed open late, cause they knew I was on the way.... No big box store, has even done that...for me!!

The workers here are extremely helpful....so helpful its almost annoying, But I can't complain. I can't just go into this place and grab my dogs food in peace without a worker over my back....coming from A regular who shop here all the time. Great customer service.

I would recommend them with a 1000 stars if I could! Today was the first time I stopped in to Beatties Ford Rd Hardware store. . Everyone there was very friendly and also helpful with my tools purchase .In our Conversations , I mentioned

Best family store I ever been to I go here for my dog mainly but also house supplies and they prices are very reasonable and I love it. Would recommend this family store to anybody. Thank y'all so much for always being patient with me

Great experience. I work it Peterbilt and sometimes we have trouble finding bolts. Luckily this hardware has always had what we needed. Great place should be a landmark they have been in business since I was a baby.

Great people with a outstanding attitude. Goes beyond the call of duty. It's like they really do take it personally. Your being a satisfied customer is their number one priority. Thanks for being so helpful.

Quick, fast and affordable. They were all helpful and respectful. They took care of customer in store before customer on phone even after I told them I'll wait. Excellent service! Very pleased!

I needed a unique tool for a job that I was doing had gone to several places decided to try Beatties Ford Hardware and Jimmy went right to the tool I needed I will be back excellent service!!!

Great store, great and friendly people. If they don't have what you want, they will help you find it. Love this place. I was running late one day, they stayed open until I got there.

I remember coming here as a kid with my Dad M. Smith. He was 70 and still visiting this wonderful store before leaving here. Thank you for the historical experiences and love. Mel

Love this hardware store. They have great items for the pets. The items you find here are the ones you can't get in the big box store.. The staff are so very helpful and so nice

Have know these people for years. Haven't seen them in a few years but they are still as friendly as always. I enjoyed stopping by and talking about the years in the past.

Staff is always professional & friendly. They quickly assist customers & have you on your way with whatever you need. They give advice too if you are working on projects.

I found a hidden Jewel in Charlotte, NC that carries a variety of items, accessories for appliances,dogs, gardening,home and bugs sprays, also make certain keys.

Friendly,they love their customers helps you in anyway if they do not have what you are looking for they will tell you where is the best place to find it.

I actually get my hair done at the salon next door to the hardware store. Ask for Pat, she's been doing my hair for over 30 years. Great hair stylist.

Family owned and operated along with well run. My only problem with them is they fixed my lawn mower and now my woman makes me now the lawn regularly!

I love this store. If you want to see good customer service you can visit this store. It has a hometown feel to it. #MrsShona #thecustomerservicenurse

Black owned good godly people and the help is second to none I drive from Gastonia to Charlotte just to shop with them and their competitive prices

It’s a beautiful thing to see our people in success. Especially now. And a great service to the community as well. I love this history for us.

An old fashioned hardware store. They are very helpful, and have everything you need. Keys, grass seed, pine needles, even lawn mower repair.

Excellent customer service. This place has been a staple in the community for a very long time. The McCoys are awesome, genuine people.

I love them.. Now mama and PawPaw always try to make sure you get what you need.. I just love them.. Me and my husband always go here..

Wow!! For your Hardware needs, don't judge a book by it's cover... they have a very large stock. they even have Diamond Dog food!!!

I've been coming here for at least 7 years to get my dog food and yard needs.. I love them and supporting a locally owned business

Great customer service. They even carried out a 50 lb. Bag of dog food for me. The best family Hardware Store I've ever been too.

They have just about everything thing you need. At least 1 store I can depend on. Its a friendly family own business. …

I love ❤ it was nice and clean and friendly workers it really good place nice price they have every thing you need ❤ …

Just needed a few plastic wall anchors and screws, but they treated me like I was the only customer in the store. …

Great experience best hardware store I've ever been. Nice friendly people. Good business Great product my number 1 spot

The product I was looking for was not in stock but the salesman I spoke with directed me to a store where the item was.

The is a "MOMS AND POPS" type of store with older staff exuding southern hospitality. Great down home atmosphere.

The staff/family are some AMAZING people! I can always find what I need from them. I HIGHLY RECOMMEND THEM!!!

Unfriendly atmosphere demands customer to provide reason for visit, however, very knowledgeable of products.

Sells all you need plus more. Dog food for the $40. Brand is diamond which is wayyyyyy more at Petco …

Great place to shop for difficult to find hardware. Great personal customer service and reasonable prices.

I love coming here. They always have what I need and if they don't they direct me in the right location.

Very helpful people, got my puppy shots there and wave a lot of money... I'll be going back.. …

Ol' skool Mom and Pop shop that has everything. Fixed and tuned my lawnmower now running like it's new.

Very impressed by how friendly and they treat each customer....deff shop there then go to big stores

Such a Loving and Inviting Environment very, very helpful with everything! Thank you so much! …

EXCELLENT PLACE TO BUY HARDWARE AND PLANTS. THE STAFF IS EXREMELY KNOWLEDGEABLE, AND VERY HELPFUL.

Love supporting long time Charlotte business. Great intimate customer service. #shopsmallbusiness

Get the right thing to kill pest got it under control have not seen any unwanted quest over night

Everytime I visit this store, the people are always helpful and friendly. I trust their advice.

Great customer service very helpful got my puppy shots dog food grass seeds flowers and more

Outstanding products and services ...even better folk ! Been shopping there for 9 years .

This is where I go get all my Dog Supplies for My Bully!!! Always been my Go To Place!!!

I love shopping here and the staff is awesome. Together they are friendly and helpful.

I love this place no matter what I need they got it...also great prices #704. …

I love my Mt Carmel Baptist black family owned business since I was a small child.

Best dog food in town, and whatever product for house and yard can be found here.

So very helpful!! Very friendly and nice staff and had exactly what I needed!!

Very friendly, family owned, however be prepared to wait on lawnmower repairs.

Old friends. Business always there to help.Found what I was looking in no time

They've Everything I needed. Thank You Very Much for Your A+ Service!!! ⭐⭐⭐⭐⭐

Great shopping experience and the people are great that work there so helpful

Great family operated store. They are professional & prices are competitive.

Step in the door Hello how are you may I help you Great service …

Great prices, and well stocked! The staff are very friendly and helpful.

Always friendly excellent customer service beautiful black own business

Friendly, fast service. Everyone who work is here is a sweet ❤️ heart!!

Found everything I needed and had a great experience with the employees

Very helpful, definitely will shop at Betties ford hardware more often

Lots of people to see having fun. Great experience every time …

My go to place! Lovely people. & I always find what I'm looking for

Very helpful staff with the feel of your grandpa's hardware store

Great store and great customer service! Management is also great!

Small town feel type of hardware store owners pleasantly helpful.

Great place to go to shop and support the west side of Charlotte

The nicest hardware store with the best service I have been to.

They are some loving people in there they treat you like family

Honest, dependable with a great business and friendly persona.

Supporting black owned business is a duty to your community.

Has a wide selection of hardware tools! Very Friendly Staff!

Just stopped to ask directions and person was very helpful.

BEST CUSTOMER SERVICE OF ANY BUSINESS I'VE EVER DELT WITH.

Paid $22 for pest spray and it didn't even kill a ant...

More than just hardware, I get my dogs food from here.

Yes so she is there were very nice and knowledgeable

I luv this place. Good people all the time❤ …

This store has what you need. Friend family store

Great customer service just like visiting family

Family owned Friendly and great customer service

Really friendly and helpful staff great variety

Great store friendly down home people love it.

Great customer service. Must check the plants.

Pleasant and friendly, with very good prices.

Real good Southern hospitality always helpful

Fantastic place for almost anything you need.

The McCoy's are very friendly and welcoming!

I'm a Farmer and love buying my plants here

Always a pleasant visit. Service is greaaat

Very professional and good customer service

Great service and outstanding helpers …

Best people great location tack supplies..