Alex is a great plumber and all around good person. He took the time at 2 separate properties to inform me about things to avoid and what to do to extend the life of things. I've never had that before so I appreciated him educating me. He was on time, polite and respectful. I highly recommend Alex at Benjamin Franklin Plumbing.

Absolutely wretched customer service. We canceled this service 9 months ago and have continued to be charged monthly. We've called multiple times to get it rectified and have never had our calls returned by a manager, nor have we gotten this resolved. Ultimately we just canceled the card that was being charged.

Jason Kissling was outstanding with determining and addressing our major problem. His work ethic is outstanding, very knowledgeable and was determined to make our current situation right. The job was done the right way and we appreciate his efforts and approach to our situation. Thanks.

Overall satisfied but no clean up. I would have gladly provided a trash can for the pieces of paint, etc. left in the tub and shower. Had to vacuum carpet where drywall was cut. Repair done well but now have a screw that punctured through wall on other side to be added to patch job.

Daniel Brock was thorough, professional, and listen to what I was asking, he answered questions and he offered recommendations with regards to replacing my water heater. I have not made a decision yet, however I was give all the details and quotes to make an informed decision.

I truly appreciate Jason coming out. However, the quote was beyond the price point I was considering to drill through a cinder block, extend the water line 10 ft, then hook it to my garage refrigerator. I did pay the $60 trip fee. Thank you.

Jason wasn’t at all the salesman type that you often get with home repairs. He also made us aware of a plumbing issue that doesn’t need immediate attention but that we should look to update down the road. Super easy to work with and upfront

This was the first time was have used BF Plumbing and I am sure it won't be the last. The tech was friendly, clean and knowledgeable. Plus he was there right on time, a quality that means a lot these days. These folks are highly recommended.

When I first call, I received a professional greeting and assistance. The next business day Jason called to say he was on the way. Jason is friendly and professional. He explained the process of the service and began the work. He also took

Dave Siemietkowski of Benjamin Franklin Plumbing came to my home to give an estimate on replacing my aging water heater. While the heater was not leaking it was over 14 years old so I wanted to replace it prior to it failing to function or

David Armour was the repair man who was sent to our home to replace our old gas water heater. He was friendly, answered all of my questions and installed our new gas water heater. During that installation he discovered a gas leak which was

Brandon, Rodney and Adam were AWESOME! They, along with Benjamin Franklin, saved us from a plumbing disaster. We tried to use a “plumber” we used before and it went sideways fast. I searched around on google for the best emergency plumbers

I had a leak in my kitchen ceiling. I called Benjamin Franklin Plumbing, who was highly recommended. Jason was the technician that came out to inspect my damages. He was very nice and knowledgeable. He provided additional information about

Absolutely! He was professional, knowledgeable and polite ! He worked diligently to allow us to be able to do basic things after his discovery visit which was great. Then returned the next day and worked hard all day to correct the problem

They came out to our home. They charged $350 to "unclog" a washing machine drain. Which is already a higher price than any other company would have charged, but I wanted to get my issue fixed. The plumber very over confidently told me the

Adam was a pleasure to work with. He called me to get a better idea of what my drain issue was and where it was. Upon arrival he quickly assessed the issue with the drain at my back door and told me up front what he may or may not be able

Tankless hot water heater installation. They did an awesome job and gave the best price. And unlike other plumbers in the area who tried to force me to use their provided equipment and mark up the price a whopping $3,000 more than I paid

Thank you to Dave, David & Sierra for the excellent job. I had a chlorine eliminator installed, and Dave explained the process and the advantages of the filter etc. The team performed the work perfectly and completed it in just an hour.

Jason was an excellent example of someone you would not mind being in your home and working around your family. It was the holidays and my wife and I had our granddaughters over, we had the counter tops replaced and I thought I would be

Technicians Brandon and Lauren were courteous and I rated them high; however, I feel I was overcharged for the work done by the company. The total invoice was $3932.25 for running a kitchen sink drain line from the trap to the building

Mr Daniel was very knowledgeable and went through each concern that I need to know about the plumbing situations in my place. He showed pics and explain deeply how important is to get my fixings done with good quality. He looked at the

Daniel was so refreshing to work with. Like so many, I typically dread home improvement projects just because the level of service given sometimes can be a real turn off. Daniel has certainly changed that for me. He was super helpful,

Kim was very professional and did the job very quickly. I would recommend Benjamin Franklin to anyone. This is the second time i have used them in less that a year and they have fixed my issues. their prices are extremely reasonable.

We called Benjamin Franklin because our kitchen sink was clogged. They were able to fit us in same day which was great and the price was incredibly reasonable. They sent Anthony Baltazar and we couldn't be happier! He was EXTREMELY

Travis arrived on time, took one look at my plumbing issue and knew exactly what he needed to get the job done. I was very impressed at how quickly he assembled my new kitchen piping and garbage disposal. Travis is a well versed

Jason arrived quickly and assessed the problem. Set up next day service and walked me thru what to expect. Very professional and friendly. I was pleased with the service! I have used these folks in the past and have never been

Jason was AWESOME! Our hot water heater started flooding our laundry room at 7:30am. Jason was at our house in less than 45 minutes. Very knowledgeable and professional. Highly recommend Jason with Benjamin Franklin Plumbing.

Adam was great! He gave us a free estimate, said to check with the city first as they may be responsible for the work. If not, Ben Franklin will be the company we go to! They'll be doing the same project for the lowest price!

Travis was friendly, courteous and easy to talk to. He helped us with a few questions and took care of the issue very quickly. I will definitely contact Benjamin Franklin Plumbing should I ever have plumbing problems.

During the visit, Russ was very sweet, polite and respectful of our home from start to finish, including discarding G all of the packaging. He is knowledgeable and answered all of our questions

In short - Well Done !! Travis sent an email with photo and let us know he’d be here. He was here quickly after, and performed all that needed to be done very efficiently. We’re very satisfied.

Adam came today to do an estimate for plumbing we need to have done. He explained all what was needed and provided a price for the entire project. They will be here tomorrow to do the work.

Adam did a great job! He definitely knows what he's doing and overall a great guy! Definitely would recommend him to anyone having plumbing issues! Thanks again Adam!!! You're the best!

The Benjamin Franklin Plumbing tech said he needed a part and said he’d be back to my house next morning at 9:15 a.m. I told my employer I’d be in as soon as the tech was finished.

Adam is AWESOME! The guys have all been super nice, honest and helpful! These are always big purchases to make for your home. They make it easy and as painless as possible! :)

Travis was wonderful! Very professional, courteous, and knowledgeable. He was engaging and friendly. He was also timely. I welcome him back for all of my plumbing needs.

Jason was excellent. Best plumber I’ve ever had. Highly recommended. He went way beyond the scope of work. Helped me resolve several issues. Good guy. Very professional

Very pleased with Jason. We had a plumbing issue and reached out. He was responsive and able to fit us in same day. The leak has been repaired and we are very happy.

Kim did a great job, provided us info on how to operate the disposal correctly, as well as providing insight on water quality + solutions therein.

Came early and dependably the Mon after TGiving! Explained situation and worked steadily on my tub for 6 hours!