Got my brows Ombre'd for my birthday. When they healed 6 weeks later they were very faded and slightly uneven. I contacted and contacted with out response. So I made a second appointment for touch up and correction. During correction or uneven and faded that I had to pay, again for, I insisted that the front looked to light and would heal just as faded as before. She insisted it would not.... 5 weeks later the shape is BETTER, still a little uneven but also the front is still very much faded. Good work does not require touch up, every other month. I sent update photo's no response as usual. The owner seems to put a lot of effort into training others and less effort into making sure her actual customers have PERFECT BROWS. Customer service is poor, although she actually has a lot of potential. No follow up checks with customers. No or very delayed responses when customers reach out. Just a dull and matter of fact attitude. If you are considering Ombre, Powder or Microbladding go somewhere that shows pictures of healed brows. Why I would I have complained that the front was too light, on the day pf correction. I never said I didn't not want dark brows.

Should have posted this earlier but I got my lashes done here in December of 2021 and It was horrible, the lash tech was late to the appointment and also incredibly rude. The process was very painful and the glue burned really badly. She would kiss her teeth and sigh loudly when I flinched from the pain and told me my eyelids were shaking too much. She also complained that I was ruining the lashes by flinching from the pain to another worker while I was still laying in front of her. The lashes themselves pointed straight and didn’t curl upwards properly .my eyes watered so much and the lashes were very hard. It was so painful to even close my eyes or blink until I got the lashes removed. I also was not given any aftercare tips the only thing she told me was not to wet the lashes for 24 hours. It was a horrible experience , I am unaware if that lash tech still works there but I am sharing my own experience to help other customers make informed decisions

This was the worst experience I have had in a long time. I came a day before to book appointment for lash extensions. The owner requested for a deposit but never called to confirm my reservation. Prior to affixing lash extensions, I was not warned about the acetone in the lash glue , although I did say that it was my first time. My eyes were itchy and swollen and I complained to the owner. Her response was: Yes I should have told you, but I forgot. I USUALLY tell my clients. I had to return the following day to remove the lashes as the glue was still burning my eyes and there was so much of it thst my lashes were all stuck together. It was a horrible experience. The owner just said sorry after I went through the nightmare of her technician using acetone remover as no.amount of coconut oil could desolve the glue!!!!! As a gesture, I was not offered even a complimentary manicure...... Very Bad Customer Service.

Loved my lashes; exceptional services at affordable price. Courteous staff and owner. Highly recommended.

room for improvement for good customer experience

Beautiful hair salon. Very exquisite …

Nice place with great people……

Network not all that good

Very good hair service

Satisfied service

Great

Good