Brian Chambers - State Farm Insurance Agent

342 reviews

1500 W Dravus St, Seattle, WA 98119

www.queenanneinsurance.com

+12062853003

About

Brian Chambers - State Farm Insurance Agent is a Insurance agency located at 1500 W Dravus St, Seattle, WA 98119. It has received 342 reviews with an average rating of 4.9 stars.

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Hours

Monday8:30AM-5:30PM
Tuesday8:30AM-5:30PM
WednesdayClosed
ThursdayClosed
Friday8:30AM-5:30PM
Saturday8:30AM-5:30PM
Sunday8:30AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Brian Chambers - State Farm Insurance Agent: 1500 W Dravus St, Seattle, WA 98119

  • Brian Chambers - State Farm Insurance Agent has 4.9 stars from 342 reviews

  • Insurance agency

  • "I have been a very loyal State Farm customer for over 20 years"

    "Simply put, their office was nearly useless"

    "I worked with both Brian Chambers and Jane Farden"

    "Susanna Hernandez helped me with my renter’s insurance"

    "I have been with this insurance company for a couple years now and I have to say it is the best one yet"

Reviews

  • Christina Gould

I have been a very loyal State Farm customer for over 20 years. In fact, I always recommend State Farm to all my family and friends because of their subperb service, great rates and family oriented service. My previous agent was phenomenal and provided the best customer service ever! Unfortunately, I moved to the state of Washington and could not keep her as my agent and had to find a new one. I am very disappointed with the service I have received from this office and they have by far provided me with the worst service I have ever experienced! I was in an accident and my car was totaled. I called State Farm to discuss the letter I received about my car being totaled, having a rental, getting another car and if I need to cancel my policy and get a new one. State Farm’s after hours customer service was great to discuss things with and said I needed to discuss the policy with the agent and not to cancel the policy. They said the agent would call me back the following business day. Instead, no call from the agent but a note in the mail stating my policy was canceled at my request and a thank you for allowing them to provide me insurance. No phone call to answer my questions and no phone call when I was in my car accident to make sure everything was ok. My old agent reached out to me but not Brian Chambers’ office. Now I have a rental car with no insurance coverage and can’t drive my rental until the agent reinstates my policy. I guess after being a loyal State Farm customer for over 20 years with multiple life insurance policies, multiple auto policies, homeowner’s insurance and renter’s insurance I no longer warrant a phone call to answer my questions or to show that they value my loyalty as a customer. So, I am very very disappointed with this agent and his service.

  • Kendrick Barnes

Simply put, their office was nearly useless. We attempted to sign up for life insurance through their office and it was extremely frustrating. We first did a questionnaire, then blood tests and urine tests. All of that felt totally normal. Then we were told we had waited to long for the tests and would have to redo the questionnaire. Weird but whatever. Then we received a letter (not a single phone call or email in advance) saying we had been denied because they had no payment method on file for us. Are you kidding? They were already billing us for auto and home every month and had no problem getting that money. Then they dropped my wife's auto coverage after one at fault accident, despite an otherwise perfect driving record from both of us. Finally, they dropped coverage for one of our vehicles without any notification. I found out when my loan holder sent me a letter saying my insurance had lapsed. So if you want an agent who isn't interested in helping you and will drop you at the first sign of trouble, then go with Brian Chambers. I am never going back to State Farm, and you shouldn't either.

  • Zeke Chin

I worked with both Brian Chambers and Jane Farden. They were prompt, responsive, and followed up when they needed to. Most of all, they were really personable and it just made the experience of shopping for insurance much more pleasant. At the same time, they definitely knew what they were doing, so I felt like I was in good hands. For example, when shopping for home insurance for my new home, they knew how to work with my lender to get them what they needed. They also knew where to look for public home records to answer questions that I didn't know myself (age of replaced roof on my new home). In a happy coincidence they also offered me the best insurance quote among companies I shopped around at. However, I think I would've still gone along with them even if that were not the case, because I think the speed and support offered is well worth any extra policy cost for when I would actually ever need to make a claim.

  • Stephanie Faison

Susanna Hernandez helped me with my renter’s insurance. I needed some adjustments made to the policy and Susanna made the changes in record time! She was friendly, cheerful and professional. She anticipated my needs by being quick to follow-up and make sure I had an email with the changes made to electronically forward to my leasing office and a hard paper copy for my records, just in case. Now that’s what I call professional! I mentioned that I was in the market for a truck and she even knew which models potentially could meet my needs. I was amazed at how she has a working knowledge about trucks that doesn’t necessarily pertain to the insurance I was initially purchasing. As a result, I will use State Farm as my insurer for my new vehicle. It was a pleasure working with her to get my problem resolved. She made it a “top drawer” experience. Thank you Suzanna! S. Faison

  • Noor Jumadin

I have been with this insurance company for a couple years now and I have to say it is the best one yet. I came from Allstate and I was paying almost triple. It was hard to trust another agency because I felt so taken advantage of with Allstate. When I joined I spoke to Jessica and she gave me a great quote and was on point with her monthly estimates. Since than I have only spoken to her and Brian a couple times and they are so accurate with their quotes. Any changes that happen they will explain it very throughly. Since than I have added my home, my siblings insurance. I feel at ease knowing I am in good hands. It makes me so angry that a lot of people deal with insurance companies that raise rates and also charge accounts different amounts sometimes without any notice. Be assure this agency won’t do that. I am very lucky to have them.

  • Nadia Agha

The best insurance agency I have ever worked with, and over the years, I seem to have worked with quite a few. I used to think Geico was easiest, but what I have realized in the long term, is that this particular agency at State Farm, knows me by name, treats me like a person, not a number, and really actually takes the time to stay in touch, get me the best rates, and I know they personally handle my account. At the end of the day, when the price is right, you want to have the best agent on your side should you need one. I am a pretty satisfied customer and would recommend this particular agency to people I know and don't know. Shout out to Jessica Daniken. She goes above and beyond and every time I call, it seems like she drops what she is doing and fixes my issue on the spot. Good work Jessica.

  • Jerica Harada

I'm a first time insurance buyer since I moved out of state. My family has been with State Farm for a few years back when I lived in Hawaii so I figured I'd try to get a quote from State Farm here in Washington. Before moving to WA, I totaled my car so I figured I would have a pretty high rate and actually tried getting quotes from other insurance companies also but they were all really high (understandably so). I was working with Jessica from State Farm and she was extremely helpful! I'm super new to buying insurance and she made sure to go over everything with me and also get me the best rate so I got car insurance and renter's insurance. Would recommend working with Jessica if you have the chance!

  • Chris Byrne

Most recently, I worked with State Farm Account Representative, Susie Hernandez to meet my auto insurance needs. She was very helpful and communicative. I was able to get a quote quickly and to my complete satisfaction. I am happy to stick with State Farm for both my auto and renter's insurance needs. They are a pleasure to work with and I highly recommend them! I am very happy with the level of service my State Farm agent offers. Jessica Daniken has proven to be an invaluable resource, explaining my coverage in great deal, and how it affects my bottom line. I highly recommend her and this agency for anyone considering auto or renters insurance. They are reliable, courteous, and very professional!

  • Bennet Smith

I called to get a quote not knowing the differences between the differences in the car insurances offered; Jane did a very good job at explaining which insurance would be best for me. I was a bit difficult at first but she hung in there with me to walk me through all the details to make sure i was happy with the service I was getting. She was very professional, personable, and had an amazing bubbly personality. She made me feel like not just another customer. She went above and beyond by following up with me days later to make sure to everything was good to go and if i had any concerns or follow ups she insisted i reach out to her. I am glad I was directed to Jane for all my car insurance needs.

  • Scott King

All, A couple of years ago I changed my insurance provider after twenty years of coverage. I received a high premium increase, so I thought it was a good time to seek out estimates from multiple insurers, just to test the market. I was surprised see how competitive State Farm was. Their local office (Brian Chambers) provided a very detailed and comprehensive quote and their follow up was exceptional. We insured two homes and two autos. Brian and his staff continue to provide great service. My recent auto claim was complicated, but Brian personally helped to resolve it. I look forward to a long relationship with team Chambers! Thx, Scott

  • Nina Snowdon

I found the Brian Chambers' State Farm Insurance office somehow years ago and am so glad I did! They've been providing excellent service for me and for the friends and family I've sent their way. Jessica Daniken in particular has been simply amazing. She's always ready and willing to answer questions and explain things so I can understand them. I don't take referrals lightly and don't refer the people I care about unless I know for 100% they're going to be treated very well and it's worth their time. With great rates and unbeatable service, I see no reason to go elsewhere. Thank you Jessica and the office of Brian Chambers!

  • Katherine Hay

After my insurance company wanted to hike my rates when my teenage son got his license, I worked with Bethany Knight and switched over to State Farm. Bethany was great. She was responsive by email and phone. She worked with me to identify all of the discounts that my family qualified for and found ways to get us great coverage at a really competitive price. We were able to expand our coverage AND save 20% off of what we were paying. I really appreciated how she took the time to walk me through options, and highlighted savings that really weren't worth it and those that were. Highly recommend!

  • Eloise Hansen

I have worked with Brian and folks for 5 years, since then they have been extremely accessible for one-off questions and policy changes. His team makes recommendations that they would personally use/pay for, if they were in the same situation. Because of this - we have a ton of trust in their guidance. As an example of this: we will be moving to Las Vegas, so I had Brian + team review the quotes we received from a different insurance vendor specific to that state to make sure they were good-to-go! We are sad to be moving and wish we would clone this entire office and take you to LV with us!

  • Danielle Lehman

I just switched to State Farm and Derek Chambers helped me out the day I walked in. He was super helpful in not only the process in general, but answered every single question I had about my previous coverage and what each one meant. He’s very knowledgeable and State Farm gave me a better price for basically the same coverage I had with another company (plus a little more!). I’ve never had a specific agent I could call if I were to get into an accident, but I feel confident with Derek that if it were to happen, I could rely on him and his advice!

  • Patty Sandoval

I've dealt with State Farm Insurance for over 40 years and my agent(s) at the 1500 W Dravus office Seattle, Wa. have never failed me. Today, for example, asking about an increase in my deductible to comply with my condo's HOA new ruling, Jane Farden was very amiable, explaining in great detail all the necessary things to know. She was courteous and very accommodating in answering all my questions and what I needed to do. I would recommend this in-surance company to anyone needing a policy or a question to be answered in general.

  • sue heston

We have had insurance through this office for more than 40 years, initially with Chuck Dagg. I had a few questions about our coverage and possible changes we might like to make. Called this week and spoke with Derek. He was very helpful, clearly explained the answer to all my questions, used examples that were helpful. He did not pressure me in any way, simply shared good information and helped me decide what was best for us. Appreciate his time and knowledge as well as his interest in our insurance needs. Thank you!!

  • Rachael Brown

Ali Woods is my agent with Start Farm and I have to say she has been an absolutely dream to work with. She is always willing to take time out of her day to check in and flexible with my ever-changing schedule. She also takes the time to explain all aspects of my plan and provide suggestions to ensure I am getting the best coverage and best price. She recently helped upgrade my plan and bundle to provide more coverage at a very reasonable price. Would highly recommend her if you are looking for an agent!

  • Stephanie Gann

I recently spoke with Karen Matheney from Brian Chambers team to pay a bill. I typically dread calling in to any kind of customer service for payment issues because I'm usually met with long wait times, an automated service rep, or pinged around to multiple departments. My call was immediately taken and Karen was an absolute delight to speak to. She was kind, efficient, and was able to help me resolve my payment within minutes of picking up the phone! Karen is the epitome of quality customer service.

  • Tracey Alta

My experience with Ali Woods at my State Farm agent's office recently was a complete restoration of the belief in basic human goodness and the capacity for kindness in the places it is often hard to find. Ali was so thoughtful, thorough, and given her ability to listen and problem solve so effectively turned around an otherwise disaster situation for me. Very grateful for Ali and the support of State Farm! I would strongly recommend this very skillful team of insurance navigators!

  • Di Huang

Jane is very patient about my questions and provided several quotes with policy adjustments for me to consider. She is very responsive. The quotes are also very competitive. Update on 12/2022: I recently got a new car and the quote I got from Susie is very competitive. She also helped to switch my husband's account to agent Brian. Susie is very responsive and helped a lot to get my insurance in place before the new car delivery. Highly recommend!

  • Karen S

It's great to have someone local on your side when you have an auto claim and need some extra assistance vs. online and Susie Hernandez is it! She listened and was knowledgeable, responsive, and followed up until resolved. It gave me peace of mind when I needed it. Months later she has the same responsiveness, getting any unanswered questions to all the right people. It's people like Susie that have kept me at State Farm since my first car.

  • Raja Mukerji

Incredibly responsive and attentive. I connected with Bethany Knight 4 days before closing on a property. She turned 5 policies around for us within 1 day, identified gaps in our coverage, suggested improvements in our prior policies (that had been in place for the prior 7 years), increasing the coverage. And lest I bury the lede: at a lower price than what we had before. I can’t recommend this company more strongly.

  • Darius Taylor

I had the opportunity to work with Jane Cloninger this week and let me just say. I will be contacting her directly for all of my needs going forward. I felt I was receiving sound advice and guidance with my policy. She took the time to listen, and address my call without issue. Most importantly her just being personable, and easy to talk with is why I’m leaving this review. Thank you Jane and the Chambers office!

  • Jackie Kraus

Susie Hernandez (my agent) is an Angel!She help,guide and educate me well that put my mind and heart at peace with my claims and all other questions. Even offering her time and effort off office hours to be your beck and call when you have questions about insurance. Been with State Farm (Brian Chambers) for years, they never fail to satisfy me with there customer service. Look for Susie guys! She’s the best!

  • Andrew Brant

Wow I have nothing but good things to say about my experience here from the momentbI walked in. I wanted to switch my auto insurance from a competitor because they kept raising my premium, and now that I switched to State Farm they helped me save over $120 a month. The staff was professional and knowledgeable and answered all my questions. If you’re thinking about it give them a call, it will be worth it!

  • Me I am

I just signed up with StateFarm at the end of March. I am very pleased with the service provided by the staff. The first person who helped me sign up was very helpful. I called for some clarifications about drive safe program. Lesley was very helpful in making suggestions. Customer service from my previous insurer was the reason to look for another one. What a big difference and I started saving money.

  • Jill Perlstein

I've been with State Farm for many years and recently moved to Seattle from NY. My NY agent provided a list of local agents and this team stood out from the rest. I appreciated Bethany Knight's friendly, efficient assistance and the patience she showed when answering my questions. I hope I'll never need to place a claim, but feel confident that I will receive excellent service should the need arise.

  • Marco Ugarte

Bethany K. provided me with timely advice when searching for my condo/apartment insurance policy. As a previous policyholder from a different city, her service and attention further confirmed the great service from State Farm. In addition, she facilitated an introduction with an out-of-State office to support a new home search. I highly recommend her services, expertise, and thoughtful style.

  • Justin Larson

I have been with State Farm for many years. I have recently been working with Jane who has been awesome to work with. She is very knowledgeable, friendly and always checking to see if I have any questions. I don't know alot about insurance so having someone like her to explain the different types of coverage and what everything means helps me feel comfortable should I ever need to use it.

  • Matthew Simkins

I just transferred my insurance over to State Farm and Kristen Pagliaro was amazing and made it so much easier! We really got the feeling that they care here and not the pushy salesperson vibe. She thoroughly explained the coverage on my car and renters insurance. On a side note, Thank you Kristen for explaining the long term care which just seemed so confusing to my wife and I.

  • Claudia Lemus

My moms English isn’t so good. Im always the one who has to translate for her in Spanish . But the agent Susie is God sent ! She was so nice and patient with my mom. She made her feel truly comfortable and really took her time to make sure she gave her the best rate. My mom has never been happier . I will 100% be recommending to everyone and telling them to ask for Susie!

  • Bryan Spence

My wife and I have been with State Farm for years, the last few of them with Brian Chambers' office. They have always been professional and knowledgeable, and able to get things done quickly. I recently called to add a vehicle to our insurance and Bethany was able to process my request in just a couple minutes. Very happy with the service, keep up the great work!

  • Barb Massie

I had some questions regarding my billing amounts as I have upgraded to a homeowners insurance policy vs. renter's insurance and added a life insurance policy. I had the pleasure of speaking with Megan Stultz who reviewed my account thoroughly with me and even made another suggestion where I might save some money. I'm very appreciative of her customer service.

  • Kayla Yosemori

My experience speaking with Jane Farden was a solid 10/10. Not only was she incredibly personable and easy to talk to, she took the time to explain out the different options I had and helped me find the best plan for me. It was like talking with a new friend and she made the whole process simple and to the point. Hoping to work with her more in the future! :)

  • Alonso Chehade

I've been working with Jessica since 2014. She's an incredible insurance advisor who makes you feel she's always on your side. A couple of times I've considered shopping around for cheaper insurance rates. But Jessica's world-class customer service has kept me a loyal customer. The value she brings is priceless, and I'd do business with her wherever she goes.

  • Robert Atkinson

Jane Cloninger Personal Account Representative is amazing, so many people say they’re going to do this or that for you then you never hear from them again and they did nothing. Jane truly takes pride in providing the best information about your policy. She is excellent on the follow through and she even calls you back! Do not loose this employee StateFarm.

  • Lin Liu

I have had good experiences transferring my policy to WA working with the office. I called several times to initiate the policy, and change license number, update address, etc.. Every call has been pleasant. Susanna S Hernandez has gone out of her way to send me renter's insurance certificate to me on a short notice. I definitely appreciate it!

  • Richard Stultz

I just purchased long term care insurance from State Farm, Megan Stultz in Seattle. Process was super simple, 15 minute conversation, I was approved on the spot, and received my paper work within a few days. Account was a life policy with a LTC rider. They also gave me the information to opt out of the WA state tax, Thanks Megan you rock!

  • Tina Sharma

I worked with Bethany. She has always been quick and responsive to my questions. Her responses were prompt and explanatory. Even though I asked her multiple questions and sometimes the same questions multiple times, she was quite patient with me. She's highly customer focused and understands her clients. I'd love to work with her again.

  • Mindy Hart

I have received nothing but excellent service from this agency since I've become a client. Ryan and Frank both provide excellent customer service for me 100% of the time (and I assure you that can be challenging with all my crazy requests). I switched from American Family Insurance to State Farm and am quite happy with the change!

  • Sindy Mencos

Was hesitant about starting a life Insurance but Susie was such a great help. She laid out all the information and benefits I and my family would receive. I feel more at ease after speaking to her. She was very informative and patient with all my questions in regards to insurance. I would recommend all my family and friends here.

  • Taylor Song

Brian and his team are consistently professional, courteous, and responsive. I recently worked with Jane to review my policies and coverages. She was incredibly helpful in answering my questions and helping me figure out where I needed to make changes. If you are looking for a State Farm agent, this team's the way to go.

  • Lindsey Jaworski

I had the pleasure of working with Derek Chambers today to get homeowners insurance. I can't speak highly enough about his customer service. He was incredibly timely in his response and took the time to walk me through all the line items. I would highly recommend talking to Derek Chambers for any of your insurance needs.

  • Justin Lee

I recently worked with Jane Farden switching from my rental insurance to homeowners insurance. We discussed various options without me feeling like I was being upsold on anything that wouldn't make sense for me. Overall Jane made the process super straightforward and we landed on a well priced quote with good coverage.

  • Greg Scott

I am very happy with the service I have gotten from State Farm. I have been working exclusively with Derek Chambers to setup a number of insurance products (house, rental property, two vehicles, umbrella, and life). He is knowledgeable and always very helpful in getting me setup with the right insurance options for me.

  • SusieQ Connelly

I just returned to the area from the East Coast and contacted Ali for a renters quote. I was with this insurance company years ago when I lived here and was so glad to find the customer service is still fantastic! Ali was amazing and will definitely be contacting her again in the future for additional insurance needs.

  • Bryan DeMartino

Moving from Texas to Washington, Liz of Brian Chambers State Farm made the transition of our auto policy seamless. She is incredibly responsive and knowledgable of packages without being pushy. It is nice to know we have found an agent we can trust, and I would highly recommend the services of Brian Chambers' office.

  • Yu Ruihan

Thanks for Jane Farden!! Very kindly, helpful and efficient! I want to set up a new apartment insurance and I turned to her seeking for some help about the details, she replied me very soon with some detailed examples and she is also very professional, answered all my questions patiently! Very good experience!

  • Solange Sanderson

I have been working with this office for long years and never regret the decision. amazing customer service and on point when issues arise. This time, I changed my car and called the office for help. Had a refreshing customer experience with Ali woods. fast, helpful and most of all, great attitude. Thank you

  • Ali Dahlson

I’ve been a client of Brian’s for the past six years (which has been a great experience) but recently moved to Montana and had to switch agents to my new state. Karen helped me through the process and was professional, friendly and very quick to make changes and provide the necessary information. Thank you!

  • Christopher Simmons

Bethany Knight and Jane Cloninger are extremely friendly and easy to work with. They clearly communicate so I am never confused (which is saying something when it comes to insurance), and they promptly respond until my questions are all resolved. Anyone would be lucky to work with either Bethany or Jane!

  • Isabela Pante

Susie was well informed of the products and services offered by State Farm. As someone who is moving to Seattle from out of state, she was abundantly helpful with informing me of the process of changing car insurance plans and looking for ways I can save. I am really excited to continue working with her.

  • Juan Camilo Ochoa

I've been a client of State Farm for years and they've been incredibly supportive in unfortunate accidents that happened with my home several years ago. Last time I called, when making changes to my policy, I spoke with Susanna, who did her absolute best to help me pick the most beneficial changes to me.

  • Drew Thomann

Having recently moved to WA, Liz Trujillo and Brian Chambers were extremely pleasant and helpful when transferring my policies to their office. Liz in particular was very informative and transparent in regards to all of my questions about quote figures, discounts, etc. All around fantastic service.

  • Fred Limp

Just leased a car in Washington so had to arrange local insurance. Have been a State Farm customer for more than 40 years .. but in other states. Contacted the local office with Brian Chambers. Worked with Jane Cloninger. Super efficient and knowledgeable. Got the new policy in place tightly.

  • David Brinn

Jessica D. at this office is AWESOME. Responsive, friendly, easy to work with and will help you get the coverage you need while respecting your budget. I'd give six stars if I could. She helped me get LTC coverage here in WA state when nobody else could, and in time for the state mandate.

  • K S

I have to say Team Chambers rocks!! My Agent Youkie is awesome with finding an honest price for your insurance needs without having to worry about over-pricing and Bethany is the BEST EVER because she is super responsive and is always efficient!!! Thanks for making my life much easier!!

  • Tyson Hawkins

Brian was incredibly helpful answering my life insurance questions. He makes the time to get to know you and your needs, which I have come to appreciate over the years. As my life has changed, he has given me helpful suggestions for how my insurance needs have changed as well.

  • TYLER GRAYBILL

I have been with Brian chambers office for over 10 years. We have had all of our insurance needs met and have received follow up and help with the two claims that we have had to make the past few years. Jessica has been extremely helpful and proactive. Highly recommend them.

  • Megan Hall

Derek has been fantastic to work with. He's very responsive and ensures that I understand what I'm purchasing, and what I should expect from State Farm. I really appreciate his great work. I've tried a few State Farm offices and my experience with this one has been superb.

  • Jake Wallace

Jane Cloninger is amazing! She gave me the radio DJ voice and was funny on top of that. I have been using the office of Brian Chambers for over 5 years and they have always treated me fairly. Talk to Jane, she runs the joint and she will treat you like family. Thanks Jane

  • Peter Nguyen

Susie was very helpful when I wanted to switch insurance. She took the time out of her day to let me explore my options and gave me information on promotions that they had. Overall, extraordinary and well-mannered customer service. Glad to have her during this process!

  • Mike

I would choose any other insurance company over State Farm. I had a legitimate claim that they looked for and exploited every opportunity to deny it. This insurance company is not in the business of helping their customers no matter how long you've been with them.

  • Richard Dimen

Really great experience with the associates here. Very professional and knowledgeable whenever I had questions or required their services, as I was moving from/to another country. Thank you again for the help along with the tips for things to do in the local area!

  • Mikaela Lelonek

Megan was extremely helpful with switching all my policy information over for my move out of state she did it so quickly and went out of her way to make sure I was getting the maximum discounts to save me money!! I could t be happier with my call with her! …

  • Tiffany Smith

Juggling moving from state to state is already hard enough. It’s great when you have a insurance rep that can facilitate and answer all the questions on our policy. Liz is very friendly and would strongly recommend the Chambers agency to my relatives and friends.

  • Kenneth Davis

While looking to renew my auto and renters policies, Kristen really helped me out here. She took the time to help me evaluate the differences in policies and what each coverage had to offer. Her knowledge was super useful in helping me to make my final decision.

  • belen osoria

I enjoyed my experience with Susie. She was very informative on the State Farm products and answered all my questions and concerns. She not only got me the coverage I needed but more than what I asked for and for a good rate ! Overall amazing customer service !

  • Ginny Johnson

Bethany at Brian's office was a total lifesaver! I needed to get several renter's insurance forms together ASAP before securing an apartment lease and Bethany went the extra mile to make a challenging situation possible. Thank you Bethany and thank you Susanna!

  • Anne Rudnicki

Susie Hernandez was a huge help in getting me set up with State Farm insurance in Seattle. The process was seamless, and I had local insurance within a few hours. Can’t say enough good things about my experience. What a relief to feel supported during my move!

  • Christopher Reilly

Jane has been so great! I am a new transfer to their Seattle office, and she's been super helpful and proactive in advising me, both generally and with an unfortunate but minor incident on my very move up to Seattle. Talk about a good neighbor!

  • Rachelle Knight

Megan Stultz was professional beyond the call of duty! Unexpectedly, I had two cars to ensure as I'd just purchased a vehicle from a church friend. That was not at ALL a plan, but the opportunity came up, and I had to take it. Megan helped

  • Ly Ho

Derek and team were able to help me save a great load of cash per year on my auto and renters insurance! Super friendly staff and quick to assist. Give this team a call if you think you're overpaying for your insurance! Thank you, Derek!

  • Kurt Blomquist

Karen Matheney was very helpful this morning assisting me in getting my policy reinstated as I unfortunately had let the policy lapse due to non-payment. She had been professionally persistent over the last week in working with me to

  • Max Y

I had really good experience with Megan Stultz. Always getting prompt responses, she was really helpful with getting LTC policy is short period of time (if you live in WA you know what kind of urgency it was). Frankly, I'm impressed.

  • Janice Simchuk

I had the pleasure of working with Susanna (Suzie) Hernandez. What a joy to work with! Answered my questions regarding my billing and also set me up with the safe driving meter so I could have my bill reduced. She is a great agent!!

  • Vinicius G

I highly recommend working with Jane Farden and Brian Chambers. Jane is always very responsive and helpful all the questions we have had. We switched our car, home, and umbrella policies to State Farm and she made it a breeze!

  • Jo S

Called State Farm today to insure our new car and got Megan Stultz. She was great. Very efficient, very friendly. Emailed us a temporary insurance card for the new car so we can start driving safely right away. Thanks, Megan!

  • Demi

Derek is my account rep since I started my insurance with them. He took the time to explain how I am covered and advised me on what coverage I really needed to protect myself. I highly recommend this agency and ask for Derek.

  • Jake Hirsch

Derek is very accommodating, and does a great job making sure to describe the different coverage options in layman's terms. He is very helpful, made my transition to a new city much easier, and was a pleasure to speak with.

  • Brenda Alvarez

Called to get a renters insurance quote. Lizeth was very knowledgeable and so courteous on advising on further discounts. I am pleased with the service this agency provides and would highly recommend to community members.

  • Destiny Sund

My business has been with State Farm Insurance since 2006, and Bethany and all the staff have always been efficient and helpful in all my insurance needs! As a busy bakery, we all very much appreciate their friendly help!

  • Filomena Ndele

First time buying insurance with Susie Hernandez. She helped me set up Life Insurance & helped me with additional discounts for auto. Very Nice, patient agent. Ansewer all my questions. highly recommend you contact her.

  • Ma. Sheena Mae Cerujano

She was very accommodating and provided answers to my questions and more with enthusiasm. She served with good professionalism and suggested advices that are to my benefit as a consumer. Thank you very much Sussie!

  • K. Gomez

Called to get a few policy related questions answered. Liz was very helpful and went out of her way to also offer discounts to get me a better price. Was very happy with the experience. Will definitely recommend

  • Sophie Kahan

Jane is a pleasure to work with! She's patient, happy to answer any questions, and knowledgable about the products she sells. I'd recommend Jane to anyone in the Seattle area looking to purchase insurance.

  • Brandon Pagliaro

I just signed up for long term care insurance and Kristen really explained the life policy with LTC rider. I am grateful State Farm Insurance approved me within days and I’m able to opt out of the WA LTC.

  • Jorge Luis Rivera Kuri

Sussana Hernandez was so helpful and a great guidance through insurance. Also she speaks fluently spanish. Whenever you are into Life Insurance, Car Insurance or Renter insurance, just give her a call.

  • James Scott

Jane Farden was incredibly helpful and patient with me as a first-time auto insurance buyer. She answered all my questions and gave me time to weigh my options. The process was smooth start to finish.

  • John Johnson

We have been with State Farm for many years. Have always had the best customer service. Always attentive & prompt.Celina Beas, Brian C, and others have a great work ethic. Give them a call! Thank you!

  • Sean Cook

I worked with Jane to get Auto and homeowners insurance. She was amazing throughout the process and extremely knowledgeable! I would recommend her to anyone looking for great service! Thanks Jane!

  • D J

Jessica Daniken has always been great at helping me with my car insurance needs. She has a great personality, and is always very professional. She is definitely an asset to Brian Chambers Agency!

  • Ludmila Simontov

I talked to Megan Stultz over the phone. She knew what she was doing, she was polite, and happy to help me with my request. I had very nice experience with Megan and want to thank her for that.

  • Minae Choi

Derek was very helpful in helping me switch over my home and car insurance from a different company. He made the process quick yet made sure I understood the coverage and options line by line.

  • Grant Shaw

Brian Chambers and Danelle Laney were both very helpful with setting up a renter's insurance policy for myself. Would definitely recommend them if you need any assistance in the Seattle area!

  • Bryan Brown

Quick and efficient quotes. Saved a lot of money shifting to them. Very pleasant interactions. Very responsive with any and all questions I have had. Absolutely recommend checking to compare

  • Kyle Hipp

Jane Farden has been extremely helpful and very timely. She has also taken the initiative to reach out with offers and policy recommendations that she thought might be in my best interest.

  • Angelica Hernandez

Susie was awesome! I called towards the end of the day on a Friday and she was quick to answer all of my questions and offered recommendations based on my questions. Great customer service

  • Harrison Davis

I have been with Brian Chambers office for over 5 years and they have delivered the best service I have experienced. They are friendly, fast, affordable and supportive. Best of the best!

  • Craig and Carrie Barrett

Jessica has been absolutely awesome taking care of all of my insurance needs. She always answers questions thoroughly and in a timely manner. I couldn't ask for a better representative.

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