Stan Smith was the serviceman that saw to our issue. Truly a nice person with the best of social skills. Friendly and gracious. Beyond the personal aspects of Stan however, his work was methodical and he took care to explain it along the way. Having an expert carry the nonexpert (customer) through the process was comforting and reassuring that all was done well and right. It seems hard these days to find a company who deserves loyalty, but I’m pretty comfortable keeping these guys at the top of my list.

These guys were great! We called on the 4th of July because of a leak and they were able to set up an appointment the next day (today). Leon and Wayne were in and out quick, busted pipe removed, new pipe in, problem solved. No drama no fuss. Cleaned up after the work, were respectful and knowledgeable and got it done with no fanfare. Very happy, even recommended a dry-rid service to help with the water damage. Five stars for sure.

Outstanding service! Very professional and safe and very knowledgeable and thorough. Dean and his assistant recently installed a new hot water heater in my home. I was extremely impressed with By The Book Plumbing from my initial contact all the way through to the completed job. They were prompt, efficient, courteous, and extremely professional. I will recommend them to all of my friends and neighbors.

Fast and honest. I have used them multiple times from a hot water heater emergency, updating all my faucets, and fixing my outdoor drainage. We are delighted with the customer service, the workmanship, and the courtesy. I appreciate the time they took to make sure that everything was done well. I would recommend this place to any and everyone! Very friendly and helpful!

Excellent customer service! They are very diligent and careful workers who replaced the old drainage pipes and drains in the right place. It turned out to be a blockage deep within the drain pipe that needed to be rooted out multiple times before the problem was finally resolved. They answered our questions and gave good advice. I would recommend them to my friends.

Awesome service. Maryna from By The Book Plumbing was extremely helpful and provided great detail as to what needed to be fixed and showed exactly why it was broken. She arrived on time and went right to the problem. Diagnosed the problem, and gave me repair options and a quote. Performed the task quickly and efficiently. I would definitely use them again.

We had our tankless water heater checked due to inconsistent hot water supply. The technician checked the water heater said everything is working fine but we still have the same issue. Didn't even look at the error codes I mentioned to him or called Navient to troubleshoot it with them. A total waste of $149 for them to "come out and diagnose".

I was totally satisfied and know that they will be as well! My Kitchen double sink with disposal was clogged beyond belief, and fortunately, I phoned them immediately. I appreciated every aspect of how our problem was solved. I’m so grateful to have found By The Book Plumbing and rest assured, they are now my new plumber!! Thank you so much!!

Best experience I have ever had with any crew. Our shower faucet broke in the evening and we had to turn the water off to the house. I called Dean and they were out first thing the following morning. This was a tricky repair, and they got it done quickly, and correctly. Will definitely use them for all my plumbing needs. Thank you!

Leon and team did a great job fixing a shower leak, getting the sink angle stops replaced and changing out toilet parts in my oldish home. He’s very honest with pricing. Cleaned up after their work. Very nice and professional business. Will be reaching out again to help fix my gas fireplace. Would definitely recommend to others.

I have used this company twice in the past two weeks, once for clogged drains in the other for an issue with a hot water heater. Both times Leon came to the house and was very responsive to questions and explain things well. Sometimes it's hard to get a hold of a plumber but this company seems to respond quickly.

Truly a professional service that I was given. They were very accommodating and rapid with their response and maintenance. Leon was insightful and assisting and if any potential plumbing issues were to arrive again, I'd be sure to call him. I cannot recommend this enough for anyone looking for plumbing services.

Good job!!! We recently had problems with our hot water pipe and drain leaking below our kitchen sink. Leon explain everything in excellent detail and was extremely patient when answering all my questions. I’m very impressed, when that plumber saw the issue he instantly knew what was wrong. Keep it up . …

Outstanding professional service. They fix our home drain blockage. They did an excellent job diagnosing and installing new pipes, drains, and other necessary parts to remedy this problem. I would highly recommend By The Book Plumbing for all your plumbing needs.

They were also very professional, and personable, and performed quality work clearing our drain. The experience with these two gentlemen was smooth and easy and made dealing with our plumbing issues as stress-free as possible. I definitely recommend this service!

Actual professional! He is honest and reliable and very knowledgeable. He turns up when he says and does an absolutely amazing job. I have recommended them to multiple friends and family who have all been equally pleased with his services! Thank you very much.

Leon from By the Book plumbing was awesome to work with here in Temecula. He came in the evening on a Saturday and helped remove a stuck faucet. He swapped in the new one and gave us a few tips as well. Highly recommended. Thanks again Leon!

The plumber Leon has done a number of things for us, from kitchen faucet replacement to sewer line cleaning. I highly recommend him and would, definitely, use this service again. Thank you so much for your excellent service.

Top-notch! They did a maintenance check on the system to keep it running in top shape. Dean was prompt, professional, and friendly. I have already recommended him to a friend and would highly recommend him for any project.

Well done. Dean is friendly, professional, and easy to work with. He identified the problem & completed the work quickly and was very friendly and reasonably priced. I will use them again for future needs. Thank you.

High-quality work. Dean was efficient, quick to assess and resolve the problem, and did not overcharge or try to upsell me and I would highly recommend him again! I will call him for all of my plumbing needs!

Great service. They did a fantastic job on our bathroom remodel by taking out the old tub, re-routing the drain pipe, and installing the shower base. Good pricing, would definitely use this company again.

Stan the Man did a quick and excellent job replacing my kitchen sink pipes, a bathroom valve, and my washer valves and hoses. I was working from home and didn’t even notice his quiet and diligent work.

Leon was really nice and help out to clear my kitchen drain . He showed up on time and was really professional. Great prices and I would definitely recommend it to everyone.

Quick, fast and easy, thank you to Leon for setting us up. Highly recommend to anyone that needs any kind of plumbing needs to reach out to By The Book Plumbing. Thank you!

Stan noticed exhaust venting disconnected on heating inspection and may have saved my life from carbon monoxide poisoning. They had the four-inch vent tubing on the truck.

My toilet was leaking all over my bathroom and I called By the book and they arrived quickly and resolved it right away. Team was very friendly and professional!

Great Service and people at By the Book Plumbing. Affordable, honest, service. I would highly recommend them. 5 stars

Leon with By the book plumbing saved the day again! Had a leaky faucet, he got to us fast & fixed it! Thank you!

Leon was excellent! Would work with him anytime! Fixed a leak under my sink.

Stan did an excellent job and was very professional.

Excellent work very professional.