Worst pharmacy I ever deal with really terrible customer service unfortunately I feel so bad for them but this is the truth they lost my daughter prescription always when you call you will still on waiting for more than 15 minutes they need to work more on many different areas i will never going there any more …

False advertising at its finest. Puts products on shelf with wrong price underneath, then wants customer to pay full price at register. Gets testy when you point it out. Why not organize shelves with correct prices. Another come on is only price displayed is if you use cvs discount card, if not, you’re in for a shock!

I went to this location to get covid tested today, and this young lady her name is BRIA helped me she was super friendly and nice This cvs location should be very happy with her and I think she deserves a raise she went out of her way to help me. So thank you again Bria for being such a bright star keep on shining.

First visit and when I got home, the pharmacy had messed up my precription and had given me 1 count of a prescribed 5 count, but charged for all 5. They were nice when I called and said I was welcomed to come back at my convenience to pick up remainder. I love CVS and this was a good first experience at this store.

R✅✅I have to say that if it wasn't for that smiles and good treatment from Lisa & Justin I wouldn't it wouldnt be a 5 star experience. I would prefer to use Amazon but they are so good at customer service and help are always uplifting and welcome AAAAAA+ ✅✅✅✅✅ so I am staying with them …

If I could give a zero star, I totally would!!! Lisa the “manager” goes out of her way to make it difficult to use my rewards. Not sure if it’s a race or prejudice issue with her. DO NOT use this CVS. I see so many bad reviews with this lady’s name and nothing gets done. Do better CVS!!!

Walked in to get a flu shot at 9 am. We were in and out in about 15 minutes. Staff is great about masks and distancing. Pharmacist was really nice and professional. Store seemed clean. Best to go when few people are there since there were a few people who walked in with their noses out.

This guy Gary ripped me off at the register. Everyone needs to check the totals before paying and leaving. I made a purchase of several items and he manually entered an item, instead of scanning, and he raised the price of the item. He stole from me. Beware of Gary at the register.

Elegantly designed minute clinic. My nurse Candace went the extra mile!! She took the time out of her busy schedule to find me listings of all Aetna's primary care physicians close to home. She WOWED me when she handed me the printed listings!! Thank you Candace your amazing!!

DO NOT GO to CVS for a Covid-19 test. They have a sign posted that says results in 2-4 days but then they tell you 6-10 days. 12 days later I still do not have my results back. When you call they just tell you they're backed up and they don't know when they will be done.

Friendly and willingly to go the extra mile at the pharmacy. They were a lifesaver when the other CVS 5 miles down the road kept me on hold for 45 minutes and I needed my RX pronto. They also were willing to look up discount coupons and help me save money on my RX.

Was supposed to get a vaccine at 11:30 and the pharmacist has us check in with minute clinic instead of the vaccine section. Waited an hour to get a shot. Terrible service and terrible operations. I honestly question going to CVS for anything.

I admit it...Just went in to break a $20... so I could have change to pay Via Trans. Sure didn't expect the friendly helpfulness that was lavished on me in true Texas style! LISA didn't give me that (I'm bored glance and obligated Hello)

The staff here are polite, responsible, and knowledgeable. I had to say this after reading comments made by chronic complainers. I was advised by a staff member to consider the CVS Care program. I did, joined, and have saved money. Last, as

I can't believe that this CVS has such a low rating! It's always so nice and clean and the people are always so helpful and nice! They always welcome me when I walk inside, and even being the pain in the tush like I am at the register, they

Walgreens said the antibiotic prescribed by the MD was not stocked anywhere in town. The pharmacist at Walgreens took a long time to pick up and confirmed this. I called the CVS less than one block away from the Walgreens in Stone Oak. They

I went yesterday to the pharmacy on this location. The guy that it’s in charge of the pharmacy is so rude I don’t have his name but he was the tallest there. I asked him for help to find a medication in another cvs and he said he can’t help

Be aware and be safe as CVS store on E. Sonterra has a young female blonde cashier employee whom gets highly agitated and charged totaling missing the point of being helpful to customers wanting to use CVS pass card discounts and item sale

I would like to start off by saying that this location has an amazing staff. Yesterday I was running around trying to get some pictures developed. I uploaded them online and indicated Sonterra location as my home store yet my pictures got

I called the Rx to see if my medication was ready for pick up. I was informed that they were. Upon picking them up in the drive through, they said two were ready for pick up but they had just received another one which was called in. Mind

First visit to the Minute Clinic and I’m impressed! Needed an antigen test for an upcoming cruise so I booked the appointment on line. The Nurse Practitioner, Mary very professional and genuinely nice. Results received in about 15 minutes.

Lisa the older cashier … was very rude and ugly to me when I came in to purchase an item . The self check said said closed .. no cash please , I assumed I could still use my debit .. she told me that is closed there’s a sign and she says

All the employees are great expect Lisa!!! She is very rude to me every time i come in and gets irritated checking me out so I can use my rewards. She even threw the bag at me at checkout that it almost fell on the ground from across the

I will go down the street to Walgreens now because the customer service is horrible here. It is very apparent that Lisa hates to tend to customers! And I believe her name tag stated manager or assistant manager. I lost my CVS rewards due

OMG their pharmacist is so horrible! I had a UTI and politely asked him a question. He man's planned me big time and talked over me and didn't listen. It was a bad experience. I complained and the woman said "yeah he has that reputation"

Great employees, awesome service and they always jump right away to help the customers( excellent customer service). I love the location because is in the middle of two very important and busy streets so, is very fast going in and out on

Went to drop off a UPS package & pick up a few things. The manager, Lisa, who I interacted with was very rude and apparently dealing with customers is not something she has any training for. First she told me that they didn’t accept UPS

The bald pharmacist ( don't know the name) in the pharmacy is really dumb. He doesn't know how to operate his computer / software, so he shows frustration on the people who's there to collect their medications. He needs to be trained or

My Mom has prescription pain medicine due to SEVERE back pain. I called a few days before the prescription was due to be filled to make sure they would have it in stock. They said they would. Today was the day it was to be filled and I

Horrible pharmacy service. We made an appointment for the drive thru testing submitted all the info online, showed up 15 minutes early and waited our turn in line got to the window checked in and waited about 20 minutes while they were

I have used this pharmacy for many years... They are very slow ALWAYS and the dark short, curly haired lady is always very rude.... but I let that slide. I have asked multiple times to be removed from auto refills on my prescriptions,

Tried to have some prescriptions transferred to their pharmacy and was told it would take 2 to 3 days to process the transfer......??? Either the guy I spoke to on the phone doesn't know what he's doing or CVS's computers are broken.

I would give the pharmacy and clinic at the CVS on Sonterra all the stars. Fantastic experience. Nurse Lauren Clark in the clinic was so wonderful. She is kind and knowledgeable and was able to help us with all of our questions and

The Pharmacy techs staff are a huge asset. They are friendly and take the time to answer all questions. However, the pharmacist here are very rude, don’t care to help you in savings money and make you feel like I am stupid.

Tried this pharmacy after a bad experience at another CVS up the road on Stone Oak.... worse experience here. Nobody in like and three pharmacist working.... still took 25 min for them to even offer to help.

Quick and convenient. Great location. I am always greeted at the door both on the way in and on the way out. I like to stop in for a snack, a quick trip to the atm, then outside to the Redbox machine.

One of the workers following us around the store like we were shoplifting. Will never come back to this store! I should have left everything on the counter! Walgreens forever now!

Noah was very helpful, friendly, knowledgeable and polite. Thanks to him and the rest of the staff there this is now my new favorite cvs location. Give that man a raise!

Their "walk-in clinic" is not walk in at all. I was told by the "Care Concierge" that I "can't just walk in" and I had to make an appointment.

Gavin, the manager, discriminates against Hispanics by insinuating they tamper with store products in order to try to get a discount.

Don't ever use the minute clinic. I've wasted my entire lunch break because no one communicated about a SCHEDULED

Strange... the cashier says the restroom is out of order. I wonder where they go when they have to go.

Went in and grabbed something to drink and a snack it was clean and organized the cashier was polite

After 20 years of been loyal client they do not respect you o your bucket Walgreen does MUCH BETTER

Wow .... CVS On OTC products..No discount aloud on sale idems ..... no extra nothing...

For a CVS on this side of town, their bathrooms are disgusting to say THE LEAST.

manager banned me permanently for “stealing” 2 dollars worth of stuff

Lady at the front desk: No smile, "can I help you"

Hours are incorrect it's 7am and doors are locked

Nice and clean CVS. No complaints.