Friendly staff and good place for a rental village but no where to drop someone off. There is a bus that takes people to and from the airport but there’s no where to help drop someone off and help them with their bags to the hire car building. Double yellows everywhere so expect to get a ticket or a telling off from the airport.

Went to meet relatives at the rental car village the staff there were all fine BUT the bus drivers one particularly must hate his job the most unpleasant disagreeable individual I've ever met I ended up giving him a piece of my mind I have never understood why someone stays in a job they clearly hate.

Service from the car suppliers is good. Has a toilet facility in the main office and staff are pleasant. Bus drivers to and from the terminals can have major attitude problems sometimes and are never on time. Not all but some of them so don't expect a pleasant interaction every time …

Have been here several times, the intervals of the shuttle services are getting poorer and poorer. Waited 45minutes on T2 today at 21:55 and finally needed to take a taxi before the rental car providers shutting their doors. No refunds given.

An absolute disgrace!! Came here to drop my wife off so she could pick her rental car up. Zero parking/drop off..I was told by extremely rude staff that I would have to pay to park in T1 and get the bus (-just so I could drop off my wife!)—

The village itself is fine. But why is it a secret where it’s located? Arriving from the M56, the road splits to different terminals, no signage to the village. KEEP RIGHT. Then the road splits again, no signage. TAKE THE A555. Keep to the

We had a great experience renting from Alamo/Enterprise. We made reservations through our AmEx travel site, and had no issues when we arrived by airport shuttle at the care hire. The shuttle service was quick both ways, and we saw several

Overall very good. I've rented several cars here over the years. It all works - big shuttle bus pick-up at the terminal, drop-off right outside entrance at the Car Rental Village, all companies in one place. Same ease of use when dropping

Well organised and accommodating for car rental travellers, conveniently based short walking or shuttle bus ride from Manchester Airport! Has few major car rental representation desks in the facility. Waiting area and toilet available for

The bus service from the terminals is very hit and miss, we waited over 20 mins on the bus, the area where the bus picked up from T1 was crammed with 5 other buses meaning hard to see which bus, getting on also tricky due to all the other

Enterprise provided a fabulous booking experience, with a wide range of clean and well-maintained vehicles. The staff when I picked up the car was professional and accommodating, making the whole process effortless. They didn't have a car

10 years back I use to fly out and in to Manchester regularly and pick up a rental car, it was a really efficient way of accessing and leaving the airport. Not today, the car rental village is a beautiful idea on paper but it was clearly

Hired a car from Sixt online. Got to Manchester middle of the night and they wouldn’t let me take the car. Due to licence in transition of being changed address. Although DVLA showed new address and all my registered info in the U.K. was

When booking, you're told to simply walk outside the terminal to pick up your car. What they mean is to walk outside, wait 20 mins for a bus, then get a lift to the car rental place. The process works but is incredibly miss-sold and not

Much too long of a wait for the shuttle bus to take you to the airport terminals. This creates a backlog of too many people trying to board with too much luggage to fit safely on the racks . Didn’t help that the driver was nasty to an

Arrived there about 9pm and had no problem picking up the car. Wished we did have someone go over the car with us.. as didn't know how to use everything. But apart from that no problem picking up and dropping off in Scotland Edinburgh

Very easy way to hire a taxi...and must to have if u wish to visit countryside..as a Indian,bring your international licence,original licence,credit card on the name of the person who wants to hire and passport....u r done

Shuttle bus from outside Terminal 3 (photo) Every 15mins. 10min bus ride direct to Car Rental Village. If hiring from Budget remember DVLA Licence check (National Insurance Number required). Car in very good condition.

Very convenient location near the Manchester airport. There is a shuttle to drop you to and from airport before or after dropping you rental car or picking your rental car. The staff there was very cooperative

Use this place quite often on my travels back to Manchester - car hire is so expensive these days and Covid send to be the gift that keeps on giving when it comes to the justification on price hikes

We rented a vehicle from Sixt and everything was smooth. The shuttle bus picks you up right outside the drop off/pick-up area. The shuttle bus is located right outside the airport terminals.

Maybe they were short staffed yesterday but we waited over 20 mins for the shuttle bus at T3, and after it went via the other 2 terminals meant it would have been quicker to walk.

Takes far too long to pick up a hire car after arriving at departures. Full buses, 15 min wait, then a bus goes around all other terminals before getting to the rental village

Bus to car rental place does not run very frequently, would say, according to personal experience, best case, every 25-30min. Need a lot of time to collect and return car.

Good shuttle service, great service counter experience with a lot of help with my automotive needs! Will definitely use this service again for my next and future trips.

Waited 20 mins for a bus to take me to the car rental village. Only one representative working the Avis desk and they were patronizing and rude.

Spacious parking, and very easy to return cars. Moreover, an Uber pick-up spot is conveniently located right outside. Would recommend!

Very convenient, love Sixt Rental. Bus service from terminal is very slow. Bus drivers are very helpful. The need more than two buses.

Great service from the Alamo team, both at collection and drop off. Ana was really helpful when we dropped the car back.

Shuttle bus has a low frequency. Take 20 minutes for waiting and the 15 minutes for the drive to the terminal

Hired car from Avis and excellent choice of car and very good service easy to reach motorway. Great location

Our experience had no issues and was straight forward. I would use this company again.

Bus came quickly and driver was friendly and helpful. Easy process to get the car.

Rented a car today from here, and I'm happy with the service I received :)

Be prepared....Most rental agencies want sell higher catergories....

Easy to find and the bus to and from the airport is very convenient

* Long bus ride from terminals * polite professional well staffed

Good car, staff excellent. Value for money. Recommended.

Great connection, buses running frequently.

Avis fast pick-up in and out, …