I have a high value ring I wanted insured and I'm exceptionally pedantic and expect a lot from an insurance company. For example, I would want exact like-for-like replacement and if that cannot be provided I would expect a cash payout, which Chelsea Insurance provides. I also want to be treated like a human. It's so easy for an insurance company to invalidate your insurance if you breathe wrong. Slight exaggeration I know, but if I want to wear my ring on a necklace, some companies feel a ring is only for the finger and wouldn't cover it. Not Chelsea Insurance - so long as the ring is on my person it's insured. It's that level of insurance consideration I want. And I'm careful, so I double checked them with Companies House. They are the private customer branch of the bigger Kensington Insurance. Furthermore, I'm a sticker for excellent customer service. For the last few months, whilst investigation my choices, I have been messaging and asking many many questions of a lady called Kristina. She has had infinite patience with me, answered all my questions, but never made me feel pressured. So seriously impressed. She has been great. Sold. Have bought the insurance for a really competitive price and hope I never need to claim, and if I do need to claim I'm looking forward to the same level of service. Thank you. Lydia.

I have been a customer of Chelsea Insurance since 2017 with the insurance of my partners engagement ring. This was simple process with great communication skills and a fantastic price. Each year the price has reduced and the service has never faltered. I have now included both of our wedding rings, and my partners diamond earrings to the policy and the price remains incredible and the service is one of the best I have ever received. I would never move from Chelsea insurance and would highly recommend this service to anyone.

Its so nice to deal with an insurance company that cares about you and not just your premium payments ,I cannot recommend this company high enough ,professional, helpful, but most of all caring ,I have been with Chelsea insurance for 6 years now and would not dream of going elsewhere. If you have something you need to insure just call them and have a chat ,no hard sell ,no constant phone calls ,just someone you can talk to with out being badgered all the time ,you can tell them Conrad Sent you !

I have insured both artwork and jewellery through Chelsea Insurers for a number of years. I always look for other quotations at renewal time but really do not know why, Chelsea have always offered the best policy in terms of product and price. Thanks to all the team for your help and assistance in making the renewal process so painless.

A customer for several years. A very understanding bunch and extremely accommodating to my every need. Cannot fault one bit thus will unquestionably recommend to all. I was not obliged to write a review but felt the need of sharing my experience with all that may come to contact with anyone from the team! Keep up the great work.

Mariia here is great, always friendly, helpful and efficient. Thanks! The service I have received from Chelsea has been exceptional. My needs are not typical and they have been able to accommodate me with no problem. I wouldn’t hesitate to recommend them and I will be using them for all my future insurance needs.

I regrettably lost my precious diamond ring last summer and had to make a claim. The process was seamless and my exact replacement was sourced very promptly by a specialist. Very impressed with their service. Therefore would highly recommend their service 100%. Fantastic Company, price and top customer service.

I had a excellent experience with Chelsea Insurance. They really were wonderful, very knowledgeable, listened to my needs, and took the time to shop around for a policy to meet our needs. I’ll definitely be referring every one I know that needs insurance to you guys 100% Couldn't be happier… thanks so much

I went to several online jewellery insurers, then I did not stop receiving phone calls from them for weeks hassling me!!! With Chelsea Insurance, were completely the opposite. Service delivered was amazing.... I found the process really easy from start to finish. Would def recommend to anyone.

We have again re-insured with Chelsea Insurance. As always, the process was simple, and the premiums more than reasonable. I cannot comment on how claims are managed as we've thankfully not had to make one, but we would hope to expect the same level of service Chelsea has provided thus far.

Craig has probably been the most professional, responsive and understanding agent I have liaised and interacted with! I can't express enough how much he helped me with an unfortunate result in my claim. I highly recommend anyone who is looking for insurance to contact Craig directly. Boxer.

I've been insuring my jewellery with Chelsea Insurance for 9 years. The service they provide is second to none. Their prices are competitive. They are professional but you feel as if you're their only client. Response times are excellent even at weekends. I can't recommend them too highly.

Very up to date efficient system in place for taking out specialised insurance, very straightforward and non complex. Excellent clear swift communication and hassle free process. Overall very happy with using Chelsea, I look forward to using them again in the near future.

I have been with Chelsea Insurance Brokers for a number of years. They provide me with the insurance cover I need at a good price and they are helpful and respond quickly to my enquiries. I feel valued as a customer and would recommend them.

Good service. Friendly staff. Through my interactions with them I can see they clearly value their customers. So far I've not had any problems. They are not pushy and have been good at prompting me when the insurance needed to be renewed.

I recently had an accident with my watch where it needed a new bracelet and got a very prompt service from Chelsea Insurance. Paid the total cost of repairs with no issues. I highly recommend and have renewed my policy with them.

Excellent customer care, always professional. I have been with Chelsea for a number of years now. They handled my claim last year extremely well. Would definitely recommend them to anyone looking to insure their valuables.

I can honestly say that Craig and Laura are two amazing people that are willing to help you any means necessary very professional company. If I could give 10 stars I would. Rachid El Habassi

as a customer of chelsea insurance for 2 years now i have found all staff helpful,polite and always prompt with a response to sort a query or problem.an all round great team and service

These people do NOT exist.Was there in person 2 days ago. The girl in the reception could Not contact them.Beware of this non existing company.I am going to contact the fraud dept

Such a friendly and helpful insurance broker, Mariia was very genuine and gave an all-star customer service experience. Will definitely recommend to friends & family!

Chelsea insurance where everything you would want when finding insurance .Everything was done very in a very short space of time , they couldn,t do enough for you .

Recently got my engagement ring insured with Chelsea - got everything sorted in 15 minutes. Special thanks to Kristina who was exceptionally helpful over the chat

Great company, I have not needed to make a claim but they are always very helpful and quick to reply. Easy to contact via phone or email!

Highly recommend! Chelsea Insurance provide a first class customer experience and are extremely helpful and easy to deal with.

Amazing company to deal with. The customer service is like no other, you have gone above and beyond for me. Highly recommend!

Sorted my query very quickly! Talked through all available options and helped to choose the best one. Very helpful staff!

A fourth year with Chelsea Insurance! Always competitive, and really easy company to deal with. Highly recommended :-)

Thanks guys for all your hard work on a Saturday evening. Didn't expected that from a small broker. 5 star service

Great service at an affordable cost. Every person I talked to was kind, knowledgeable and patient. Very pleased!

Very easy to use and swiftly covered my jewellery, very happy with the service Chelsea Insurance has provided.

My case wasn't an easy one but they've still been able to find a solution. Great service, thank you guys

Absolutely brilliant service - every time I called they really took time to explain the policy to me

Great cover at a nice price. Renewal process very easy. Brokers were polite and understood my needs.

Excellent Service. I strongly recommend this insurance broker as they offer very cheap price.

A very helpful broker who was able to guide me in the complex world of insurance...

Great company. Reasonable prices, good communication and decent level of coverage.

Sorted out my claim within a week! So impressed. I'll be renewing every year!

Very helpful staff, always update my policy quickly and without hassle.

Always efficient, and excellent service. Defo recommended.

This is how service is supposed to be !

Great prices, friendly and helpful

very good staff would recomend

Great experience throughout.

Very helpful and reliable

Great customer service!

very helpful staff!

Amazing company

Great Service !