Chick-fil-A

2405 reviews

9980 Southside Blvd, Jacksonville, FL 32256

www.chick-fil-a.com

+19045190505

About

Chick-fil-A is a Fast food restaurant located at 9980 Southside Blvd, Jacksonville, FL 32256. It has received 2405 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday6AM-10PM
Tuesday6AM-10PM
Wednesday6AM-10PM
ThursdayClosed
Friday6AM-10PM
Saturday6AM-10PM
Sunday6AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Chick-fil-A: 9980 Southside Blvd, Jacksonville, FL 32256

  • Chick-fil-A has 4.5 stars from 2405 reviews

  • Fast food restaurant

  • "One of my worst experiences at a singular Chick-fil-A location"

    "When you walk into a Chick-fil-a the expectation bar is already set high"

    "Terrible, terrible, terrible service! Will not return to this location again"

    "I went to this location two days in a row"

    "I went to Chicken fillet-A Southside Blvd in Jax Drive through and placed 2 30 count order and several other items that cost me over $50"

Reviews

  • Jessica H

One of my worst experiences at a singular Chick-fil-A location. I worked at the Chick-fil-A on beach and Hodges for the better part of seven years and I never thought I would be questioned after showing proof my order was made incorrectly. Not only was this my experience, but this is not the first time this specific location has messed up my order. I came back around not long after going through the drive-through and was extremely polite to the gentleman showing him my ticket where the order was printed correctly, but the sandwich was made wrong. I had asked for a spicy with American cheese and received a regular Chick-fil-A sandwich with American cheese instead. Even in the white bag. Whoever it was, I believe a manager, was very polite and called it over the walkie that I should receive my proper sandwich. I pulled back around and waited in line for 5 to 10 extra minutes. All the while even dealing with people honking at me which was so embarrassing. I was greeted by the same girl who gave me my order previously asking if I was someone else, and I let her know that I was waiting on my remake. She said she knew nothing of it, and when I proceeded to show her my incorrect sandwich she told me it looks correct and that would I mind trying it for a second just to make sure, basically refusing to get me the sandwich I ordered and paid for. The fact that I was nothing but calm and polite and still received this kind of service and was even questioned like that is ridiculous to me. I’ll definitely not be coming back for that free sandwich in the next month LOL but definitely let the managers know.

  • Andrew Foster

When you walk into a Chick-fil-a the expectation bar is already set high. Chick-fil-A is renowned for their service, quality and attention to detail. I was in Jacksonville on business and from the time I walked into the Chick-fil-a on Atlantic Blvd in Jacksonville, I was not disappointed. I was greeted warmly, my order taken and repeated back perfectly. I found a table. It was clean. My meal arrived quickly and I was asked if there was anything else I needed. My frosted coffee arrived shortly after. The food was hot and fresh, the drink cold and freshly whipped. The restaurant was quiet with only a few other people in it although the drive through outside was busy. I enjoyed my leisurely breakfast, discarded my trash and left satisfied. Chick-fil-a's employees had once again checked all the boxes and provided a consistent, friendly, high quality start to the day. Excellent.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
English Muffin, Sauce, Chick-Fil-A Waffle Potato Fries, Waffle Fries, Sandwich
Parking space
Plenty of parking
Parking options
Free parking lot
Kid-friendliness
This chick-fil-a has a spotlessly clean children's play area

  • Karen W (Imperfektion Embraced)

Terrible, terrible, terrible service! Will not return to this location again. I spent $100 on platters from this location for a Chic fil A themed party at work and received terrible service from management. I asked for one extra large bowl (because there wasn't a catering size available for the grilled nuggets) and a couple of extra cups and small platters so I could display items appropriately during our event. I had to go through 4 employees to get what I needed. One told me I would have to pay for the containers, which I was willing to do, but I still couldn't achieve because people kept walking away from me. The manager handed me 3 cups then walked away, the assistant handed me 3 containers without the lids and walked away...it was ridiculous. It was HARDLY busy in there and I was more than patient and kind. I checked my bag before walking away from the counter and was looked at in an annoying way. It's a good thing I did because my fruit tray was left out my order. I contacted corporate and received a free chic fil a sandwich and I was told the DM would contact me and I still haven't heard from them, smh. Truly disappointed in this establishment. Pictures below from the party...it was still a hit.

  • Latrece Collier

I went to this location two days in a row. I have always loved chic fil a. Until the last couple of visits.A young Caucasian male nice gentleman and I could very well be misinterpreting his actions but this is how it made me feel. As though I was middle aged African American women driving an inexpensive car who may not have paid for her meal so let me just double check. After placing my order and paying driving around towards the back several cars passing and he stopped me two days in a row asking my name and made a comment on the second day( it has been a few Kia’s) as though it was an excuse to stop me and verify my order and I didn’t see any kias prior to mine. This bothered me so much I shared this with a couple of people to maybe see it from a different point of view and I did not.PLEASE be mindful of how someone else may feel and treat everyone the same. I make a decent salary and was raised not to steal and would give my last to someone in need. And to feel my race may have been a factor in the way I was treated is a horrible feeling. Thank you L Collier
Food: 5
Service: 1
Atmosphere: 5

  • jose guedes

I went to Chicken fillet-A Southside Blvd in Jax Drive through and placed 2 30 count order and several other items that cost me over $50. When I got home, opened the bag and therr was only 1 30 count. I called them, informed what happened and I was told I have up to 30 days to claim a "free" 30 count nuggets. I questioned them saying it's not free as I paid for it and never received, and I was told that's best they can do. I'm very frustrated with them, I think if they can't handle being busy, hire more staff. I wanted to bring dinner for the family and avoid to cook, but had to cook anyways as they messed up my order. I was penalized by their mistake and I was offered to come back another day to get what I paid for. Bad business.
Meal type
Dinner
Price per person
$50–100
Service: 1
Atmosphere: 1

  • D H

This has been our go to for Chick Fil A, but the past several trips have shown a drastic decrease in both quality and service. This time at 4:25 in the afternoon was by far the worst to date. Myself and another family were the only customers yet the dining rooms tables and seats were all filthy with dried food and sauces. No condiments, napkins, or silverware were available. When asking for assistance, the staff would simply glance at you while looking down at their phones. The only one that seemed to care was an older gentleman and a safety vest. This is something you would expect to see at any other fast food restaurant, but not Chick Fil A. You're better off at any other similar restaurant if this is the new trend for them considering the price.
Food: 3
Service: 1
Atmosphere: 2

  • Moments Of Blu

This location had by far the worst service I've ever had from Chick-fil-A. I sat in the line for almost 10 mins before anyone acknowledged me waiting to pay for my food.. i was not greeted with a sorry for the wait or even hello. After handing her my money, i waited another 5 mins before I was even given my change back. In fact, she almost threw the change at me.(some of it fell on the floor of my car) I dnt know why I was given this service bc I hadnt said much of anything. When i was finally given my food, there was no thanks & have a great night. I will go out of my way to not go back to this chickfila. The San Jose location has never had horrible service like this & I will never stray from them again!! If you want terrible customer service southside blvd chickfila is the location for you!

  • Madeline Roman-Hansen

Fresh, warm Food every time!! Always Clean inside!! Best Customer Service!! I haven't ever in years of going to this location had any mistakes.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Biscuit, Hash Brown Scramble Bowl, Sauce, Egg & Cheese Biscuit, Chick-Fil-A Waffle Potato Fries, Waffle Fries, Spicy Chicken Sandwich, Chick-N-Minis, Sandwich
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Not sure
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot
Kid-friendliness
Kids play area
Wheelchair accessibility
Double wide doors and ramp for wheelchair ♿️

  • Tom Carrero

Always consistent, order always correct (and hot) always clean, service is always friendly. Always crowded also, especially drive through, but line moves quick. Can't ask for much more from a fast food place.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Sauce, Waffle Fries, Grilled Chicken
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot
Parking
Small parking lot and usually pretty full. Sometimes you park and get boxed in from all of the cars.
Kid-friendliness
Usually a lot of kids in play area. They sound like they're having fun.

  • Fabio

Decided to buy the family dinner last night at this location. 2x deluxe sandwiches, Mac and cheese for the kids. A few hours later, my son is throwing up all the Macn’Cheese and refuses to eat. Wife called out due to having to go to the bathroom every 2 seconds. I didn’t call out, and came home early after throwing up everything I ate from Chic Fila. Something is deff sketchy at this location. Needless to say, I will NEVER come back here, ever again. 0/10
Service
Delivery
Meal type
Dinner
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1

  • Doodle bug

Lots of cars no worry you will still get fast service. It is such a pleasure to have such well mannered polite caring people to wait on you here. Definitely worth the trip many trips!!
Service
Take out
Meal type
Dinner
Price per person
$30–50
Recommended dishes
Strawberry Milkshake, Vanilla Milkshake, Tater Tots, Chicken Biscuit, Grilled Nuggets, Parfait, Hash Brown Scramble Bowl, Sauce, Egg & Cheese Biscuit, Cobb Salad, Market Salad, Chick-Fil-A Waffle Potato Fries, Waffle Fries, Chick-N-Minis, Number 1 with American Cheese, Grilled Chicken

  • Francis Richard

Today I tried to purchase a cup of whip cream for my dog. They refused to sell it to me. They used to offer free Pup-Cups. They don't anymore. I understand that "free" dog treats are unsustainable because of the economy, but they could have agreed to let me pay for it. My dog was really dissappointed. I chose to go there more so for my dog's excited anticipation and enjoyment of a treat than for my own desire for Chic-Fil-A. Seems to me like they don't care about making customers happy. I'm not going back.
Food: 1
Service: 1
Atmosphere: 1

  • Douglas Lawrence

This building is ridiculous their is a cross walk for a reason however management and employees don't care that disabled people are almost getting hit by cars that decide to constantly block the cross walk for people. I actually was hit at a slow speed by a car who decided that I was in his way when he is blocking the cross walk. I will never due business again here until they fix the issues which will probably be never cause keeping cross walk open for people to walk safely across is not there priority all they care about is money
Service
Delivery

  • Evelyn Turney

Chick-fil-A is an amazing quick pit stop for breakfast, lunch, or dinner for anyone of any age! The drive through to get your food is very quick, the workers are nice and the food is amazing! My personal favorite meal to get is the Chicken strips and waffle fries with their herb ranch and a cookies & cream milkshake. I truly recommend that you try this restaurant soon!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Grilled Nuggets, Waffle Fries

  • Chanel Kitt

At this location it is generally full during the weekdays. Like most location there is a chain of command. Each day is not the same and the employees are friendly when you drive up. There process is not an excruciating one. It is pretty quick and you will not get frustrated waiting on the line. My orders have been correct each time I visited so that’s a plus. They make sure they give the correct person the correct order. They ask your name when they get to your car
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • André Azon

Always great food. Yum! Always accurate order really fast service with their state of the art drive-thru. I don't know why any of the other fast food places can't do anything nearly not even close to as good as Chick-fil-A does in service and food and have the most friendly people working there.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sauce, Chick-Fil-A Waffle Potato Fries, Waffle Fries, Number 1 with American Cheese

  • Ethan Gokdeniz

They rush at the drive true so much the cashier Luke looked so miserable taking my order. The order number 9781558 ordered grilled chicken. Club sandwich which supposed to have bacon in it. That what I paid for but they gave me regular chicken sandwich. How can you be so dumb to take simple order. Which that is kitchens fault. Luke got that right. Very disappointing visit never again will come here. Scratched out I will prepare sandwich at home . Thank you.
Food: 1
Service: 1
Atmosphere: 1

  • John Fleming

We ate inside and all floors were greasy. What really took my attention was the boy taking orders in front of the store for the drive through. His pants were way down and needed to be pulled up. Management should take notice of what goes on outside of the store as well as in. That is a bad reflection and should not allowed in that type of a situation.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Grilled Chicken

  • K B

This Chick-fil-A sucks. I've ordered spicy chicken egg and cheese bagels and spicy chicken egg and cheese burritos at least a hundred times each in my life and I get here and the lady tells me they don't have spicy chicken during breakfast. They are more than capable of doing that, and just choosing not to. But I proceed to get my plain, vanilla, non-spicy chicken egg and cheese bagel, and it comes with the tiniest chicken breast I've ever seen! Not coming back to this location anymore.

  • FairLady Smith

I went today on a busy evening right before Christmas. The drive through was slammed but ran like a well oil machine. They asked me to pull up and wait but much to my surprise I was only there about a minute. My order was correct even up to the extra condiments. Gotta love it!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sauce, Chick-Fil-A Waffle Potato Fries, Waffle Fries

  • Khurram Shah

Disgusting. Hair found in deluxe chicken sandwich. Brown hair wrapped around tomato. The nasty girl working there didn’t apologize and told us that shouldn’t happen because we wear hair nets. I asked to speak to manager and they apologized but day late dollar short. Will not return to this location very disturbing and lack of quality control. I am so disturbed by other reviews.
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Spicy Chicken Sandwich

  • Carolina Kugler

Good food as any other location but the girl at the drive thru had THE worst attitude I've ever encountered at a Chic FIL A, her name was Gillian, maybe her other job is a correctional officer at local prison. If customer service dissappears at Chic Fil A, the world is doomed.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 2
Atmosphere: 3
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Waffle Fries

  • Brian K (BigPapa)

Chick-fil-A is the best. Always speedy and delivers the best tasting fast food. Always friendly staff doing whatever they can to help a customer. Is a shame in a military community that a military discount isn't offered.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sauce, Egg & Cheese Biscuit, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich

  • Daniel Porras

I had an issue a while back that caused my order to be messed up and today I went in store to get help and not only were they understanding but they replaced my order as well. I'm extremely grateful for the people near the Avenues Mall location for helping me and I highly recommend this location. Thank you again for the help and support through this and I'm very grateful for everything. Y'all rock!
Food: 5
Service: 5
Atmosphere: 5

  • Poornima M

Worst veggie wrap ever. It is missing black beans and full of stones. It is awfully wrapped. No one call this veggie wrap. This is the nth time am receiving worst wrap from the store via drive thru. I want my food amount that I paid to be refunded. Also I would like to speak to the higher authorities about the current customer service and food cleanliness.
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Joanne Shedrick

The place was a zoo. Food was OK, fast food stuff. Nothing out of the ordinary. Not sure why there is such long lines. The trend at fast foods now is to wait on drive through first and make in store customers wait to order then wait to get meals.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 3
Service: 2
Atmosphere: 1
Recommended dishes
Chick-Fil-A Waffle Potato Fries

  • Randy

Tonight I brought the family. Less than 50$ for 5 kids and two adults isn't too bad. They enjoyed the play area too. Our order being larger was still accurate and timely considering. This location can be extremely busy. I have had long waits here. But that's not of the staff, it's just the volume of people that can show up at peak times. Staff is friendly and polite. No issues or complaints. They had fresh flowers tonight!

  • Ana Garcia

This is our “home” Chick-fil-A if you will. Close to our place and always our go-to spot if we want a quick meal. We’ve been here for lunch and dinner, takeout and dine in, consistently good food and service!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich

  • Zack

Worst Chick-fil-A I’ve been to in the country. Staff is often careless. Have had under cooked chicken from them that is raw in the middle. On top of that when you pay extra for large sizes they rip you off. Even when brought to managers attention they blow you off. Just take the trip to the one in the mall. Might cost more but at least you will get what you ask for.
Food: 1
Service: 1
Atmosphere: 1

  • Deklin McHugh

I enjoy this place because of cleanliness. I've only been to this Chick Fil A a few times, but each and every time I did, the workers were friendly, and it was always clean. They do a good job here for a Chick Fil A.
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Waffle Fries

  • Ms Tera “Bitesville”

Never thought I would write this review. I try not to eat here because of the greasiness. The lady taking the order didn’t want to be at work. Very nonchalant attitude not even a you’re welcome when I said thank you. Line was not moving I sat for 5 mins after ordering (I understand do to low employee numbers locally) my breakfast bowl was premixed; Usually it’s layered. Thankfully it was not greasy as previously.

  • Joke Mazter

I joined the chick fil a drive thru at 9:40 and the employee told me that they aren’t doing milkshakes because they already took the machine apart. I’ve never had this issue before. Is this chick fil a policy?
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 1
Atmosphere: 3
Recommended dishes
Waffle Fries, Spicy Chicken Sandwich, Sandwich

  • Melissa Henderson

My least preferred CFA in the area but it's the closest. It's poorly managed. Either the drive thru is too long, the order is wrong, there are not enough employees in the busiest spots or the area behind the counter is messy. But hey we still put up with it because we love CFA.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 3
Atmosphere: 3

  • Geoff Woods

Kids love to eat here and play in the little playground.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hash Brown Scramble Bowl, Sauce, Cobb Salad, Chick-Fil-A Waffle Potato Fries, Waffle Fries, Spicy Chicken Sandwich, Sandwich
Kid-friendliness
Has high chairs, playground, and kids meals.

  • Lisa King

Fast service in the drive through (earns 2 stars) but very disappointed with the food. Only A handful of fries and the chicken was undercooked. If It wasn’t so busy and I wasn’t in a rush to get to the school I would have returned it all. I spend on average $70 here having 6 kids and will not return to this location.
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Tyler Johnson

Came here for a delicious meal and I ended up leaving feeling extremely disappointed. As you can see in the photos, our large fries look to be a small fry in a large container. Team members were unfriendly and unhelpful. They forgot our beverages and sauces until being reminded before we drove off. This experience was far from enjoyable.
Food: 1
Service: 1
Atmosphere: 1

  • Tanisha Carson

Oh how I love Chick Fil A, but the Southside location/close to Avenues mall is not as quick or friendly as the other locations. Early morning guest are more likely heading to work, and it’s always an extra 5-10 minutes as compared to JTB Town Center and the Tinseltown location.
Meal type
Breakfast
Price per person
$10–20
Recommended dishes
Tater Tots, Waffle Fries

  • Jamie Furukawa

Simone was so lovely, she took my order in the drive through and absolutely made my day. I am so grateful for her excellent customer service and wonderful attitude! I hope to see her the next time I come to the Southside location. I hope management acknowledges her hard work in the smoldering heat!
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Melinda Howard

They are always friendly. Their food is amazing. I love that they are closed on Sundays so that people can go to church. The places I have been to have always been clean which is a big plus for me! The service is very fast too which is HUGE for fast food these days. I like also, when you ask for something, the orders I get are never wrong unlike so many other places.

  • Alen K

Mobile order was missing items, paid with Chic fil a app but restaurant is unable to do a refund without physically coming back again... Also the drive through layout here is probably the worst I have ever seen.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Dietary restrictions accommodated
Not sure

  • Drew Norsek

Every time I order mobile and it’s never ready when they send a message saying it is ready and instead of my order I get 2 slices of bread with only lettuce on it instead of a sandwich and I watched them turn my fries upside down so that I couldn’t check poor service almost every time
Service
Take out
Meal type
Lunch

  • Desiree

Got the kale salad today and it was absolutely disgusting and there was like a tablespoon and a half of kale, so I requested another one and although there was slightly more kale it was the same soggy nasty old mess. I'm used to having stickers on mine that say the date it was made but yet there was none on either one of these.

  • allie dunn

if i could give 0 stars i would. i’ve been to this chickfila a few times because of its close proximity to my apartment, but i won’t be coming back. they always forget something from our order.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Suzette UBJ

This place was so out of sync… people were waiting in the front of the restaurant In everyone else’s way. They need to come up with a better solution
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Grilled Nuggets

  • Jane Meisling

Three different times I have been thru drive thru order wrong or missing food. Not worth the drive back so I'm done as I just throw money away. It would be a pleasure if your team paid attention. Practice what you preach.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Service: 2

  • Henry Moon

Its chick-fil-a what else more is there to say. Besides its always Bomb.com. if I could give any tip during the drive through only era, if there is a 3rd lane, go through it. That one seemed to move a little quicker. I was there to pick up a tray of nuggies to make my girlfriend her dream birthday cake. Nailed it!

  • L Byerly

This is the worst location. Customer service is lacking. The food quality isn't as good or hot as the other locations and they left an item out of my order. The bread on my chicken minis was super hard on the bottom. I've never experienced that. Just not as smooth as the other locations. I'll be skipping this one.

  • Civic Burston

It’s Chick-fil-A. I’ve been to this one a couple times late in the day and both times the service was quick, and the food was nice and fresh.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Recommended dishes
Spicy Chicken Sandwich

  • Charlie Thorne

Great team that works here, restaurant is clean and the experience couldn't have been better!
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Waffle Fries, Spicy Chicken Sandwich, Sandwich

  • Josephine Sullivan

I had a very nice sit down lunch there today. Service and food was amazing! 5/5 stars
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sauce, Chick-Fil-A Waffle Potato Fries, Waffle Fries

  • Lisa RUSAK

Friendly, fast customer service and good is Always exceptional!
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Biscuit, Egg & Cheese Biscuit, Waffle Fries, Grilled Chicken

  • Catherine D

I love the deluxe sandwich with pepper jack cheese. The spicy deluxe is very spicy if you like hot its for you. My hubby gets waffle fries. I love the side kale salad. it's has a sweet vinger taste just enough to be a small side instead of waffle fries and the lemon made is fresh.

  • Nick Watson

Terrible service they can’t ever get anything right. They always forget something, fries half full, chicken cold. Whoever’s running or (not running) this place needs to take a step back and train these employees how to accurately do their job. It’s fast food not that hard….

  • Armon Taclan

It's becoming like all food chains... Great from the beginning and is losing its flavor
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
Spicy Chicken Sandwich

  • Barbara Miranda

We love Chick- fil-A when we go on vacation. We like to stop for a quick meal and we like to have the spicy chicken sandwich. We can always count on the same consistent taste. Hands down a great quick place to grab a bite. I highly recommend it to anyone …

  • Christia W.

It's always a pleasure coming to Chik-fil-A even though my order was messed up twice but I just had to mention the "Random Act of Kindness" from one of the associates that gave these out to a few of the diners in the lobby. Keep up the good work Chik-fil-A

  • Heather Mortensen

Great food and service towards the end of our visit. Marissa working outside drive thru 12/11 around lunch time was less than pleasant. I would re-evaluate having her work directly with customers.
Food: 5
Service: 3
Atmosphere: 5

  • Konstantin Ryabov

I work at 9am, I get to to this place with just minutes to spare. It's always packed before 9, somehow they get me through the line and get my food in under 10 minutes. Truly a miracle, God bless
Food: 5
Service: 5
Atmosphere: 5

  • Hilary Roberts

Drive through was effective as always. The food was good but the meat was a little salty. The four stars is for skimming on my fries please don't skim on the fries. Over all I give a rating of 4.5 stars and would visit this Chick-Fil-A again.

  • jay rocktt

I am a little upset with the service in the drive thru. The fact that people seven cars behind me are getting there food before me showes me that there is a disconnect somewhere in the process of handing out food. And it seem like it always

  • Rabi Syed

Every time I go to this specific location, the food does not come out as expected. This location is not consistent with quality. I got a chic fila sandwich, it was dry and the filet looked like it belonged on the breakfast biscuit and not

  • Ryan Khazravan

Customer service was fine but the fries had the longest hair in it and no one answered the phone when I tried calling so if you have any issues good luck
Service
Take out
Food: 1
Service: 4
Atmosphere: 3

  • Aaron Pfaff

Always fast and professional! Seems this location is probably the best in the Jax area! Food comes out looking like a menu image! Way to go CFA team!
Service
Take out
Meal type
Lunch
Price per person
$1–10

  • Brandon E

Fast and delicious!!!
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Waffle Fries, Spicy Chicken Sandwich

  • Heather Ashley

It's Chick-fil-A, and this location delivers excellent quality and service every time.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

  • JMH RC

Great food, drive thru was a little slow today but still good service. Love the app.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 5

  • Donna Smith

Ok, I only use the drive through because Chick-Fil-A is my favorite choice when I’m on a grab and go lunch! I love those frozen lemonade- strawberry drinks!!!
Food: 5
Service: 5
Atmosphere: 5

  • Natalia Salazar

Horrible experience. The waiting. The kids just laughing while messing up my order with my missing items. Missing all my fries too.
Service
Take out
Meal type
Dinner
Price per person
$30–50

  • Anatolii Sakharov

It's a really terrible place. A lot of salt and all food look like from the trash. Also, it's very expensive.
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Courtney Widman

This chick fil a is truly a pleasure. From the diet frosted lemonades to the spicy chicken sandwiches, you truly cannot go wrong
Food: 5
Service: 4
Atmosphere: 5

  • Kyle Brooks

The line was very long with both lanes jammed packed. We managed to get in and out in under 10 minutes.
Service
Take out
Food: 5
Service: 5
Atmosphere: 5

  • Birman Brothers

Fast with all food being accurate. They do a great job.
Service
Take out
Meal type
Breakfast
Food: 5
Service: 5
Recommended dishes
Waffle Fries

  • Hollie Jennings

My daughter and I go there Monday through Friday for breakfast, service is always amazing and excellent customer service.
Food: 5
Service: 5
Atmosphere: 5

  • nazalen Rafikalli

No one can touch the food here. Customer service is excellent. Friendly associates great food.
Service
Dine in
Food: 5
Service: 5
Atmosphere: 5

  • Dustin Kanady

Chick-fil-A is always fast, friendly and the food is consistently tasty! Best fast food drive thru and dine in restaurant around for a quick meal! More

  • Caleb Collette

One of my favorite restaurants. Food is always amazing. I have had very few problems there and when there is one they fix it very quickly. More

  • louis brown

Asked for no pickles got pickles. And there was fat or uncooked part that was disgusting
Food: 2
Service: 4
Atmosphere: 5

  • B&H Goldinak

The past month I’ve ordered done mobile ordering but every single time my fries look like this. Barley any in there and all smooshed down.

  • Mahafreed Irani

Came for the indoor playground, and ate the chicken too. Good customer service too.
Food: 5
Service: 5
Atmosphere: 5

  • Sol82

The whole thing was charred, burnt. The piece of chicken was smaller than the muffin. I love chick fil a but this was disappointing. More

  • Pallavi Ajay

The spicy chicken deluxe sandwich is THE best! Any Indians in USA will love it. The fries taste amazing with the chick fil A sauce. More

  • Angel Emerald

Always a crowd, but Yadiel did a great and efficient job taking my order quickly.
Food: 5
Service: 5
Atmosphere: 5

  • taylor o.

great service and food, but BYFARRRR the slowest cfa location in jacksonville….
Food: 5
Service: 5
Atmosphere: 5

  • SkyChaser High

Strange drive thru set up with 3 lanes to order. Drove around and got the sandwiches brought by a person then waited on drinks,

  • jeff davis

never disappoints. And if they do, they are always prompt to correct the situation. Best drive thru system in Jacksonville. More

  • Optamistic Life

Service is mush better and quicker than most fast food restaurants.
Food: 5
Service: 5
Atmosphere: 5

  • Vince Orlando

While they are always busy, the staff will take your order and move the line quickly. The food is always delicious! More

  • Lois Miller

Chicken was dry but tasty. Line was really long and I didn't get any sauces.
Food: 4…
More

  • Eli McCammack

Ordered a large fry and it was half full, literally had less fries than the medium we ordered.

  • Joyce Tkachik

Always friendly and consistent food.
Food: 5…
More

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