Horrible inside & out they need to send corporate to clean that place up nasty food garbage taste like they haven’t changed the grease in months I could not eat it at all, bathrooms horrible ladies bathroom toilet did not work, filthy dining area this place needs to be shut down immediately

Placed an order online for pickup right after store opened. They would not let anyone in to pick up or order food. Spent 30 minutes in the drive through for food that I had been notified had been ready for that long. Workers super rude & incompetent. This location is horrible. More

Crispy chicken had too much batter and was hard. Appeared to have extra spice in it. Literally made my stomach hurt and I like hot food. Employees were arguing on where to place chicken....Pretty much the most ghetto Church's chicken I've been in and that's saying a lot! More

drive thru speaker doesn’t work, have to wait to place order once you reach window. thats why it’s so slow, cars backed up in the street. building needs a makeover or paint job, trash on property. Get the speaker fixed at least to speed up the service. More

The drive thru was wrapped around the parking lot, I had to drive around the opposite direction to park on the premises to find a parking space, also the front door was locked. It was only 3pm ... No chicken for me today They need to

I can't grade atmosphere due to going through the drive thru. The young lady who took our order and prepared our food was great. I admit the line was extremely long; however, the employee was friendly, kind, and had a great personality! She

First of all, I love the food at Churches Chicken. Best chicken anywhere if you ask me. The mashed potatoes are great and the gravy is a bit spicy and full of flavor. And their HONEY BUTTER BISCUITS are incredible. And then on top of that,

This place is horrible from top to bottom. Waited in the drive thru for 20 minutes to pick up online order and then decided to go inside bc it might be faster. The facility is disgusting, there was an employee with a fresh tattoo that had

Very very slow drive thru service. Very poor drive thru service, the person taking orders is not the problem, the problem is "TIMING" getting your food. They take your orders QUICKLY, they take your money QUICKLY but there's a major pause

This location does not properly represent the Church's brand. Very run down and not clean. I understand national shortages on some items but when you go to a chicken fast food place, you expect to have some key items on hand. Was told No

I really wish they would fire the staff and just start with all new people who actually care about their company!! The lines are always long, the speaker never works and the food is ALWAYS old and cold!!! I live down the street from this

I was having a hard time figuring out what I wanted to eat, and it hit me. There was a Church's chicken not too far from where I was. Since I hadn't had any in a while, I decided to try it. When I say it was even better than I remembered

If I could give ZERO stars I would!! We ordered from out of town thru DoorDash. Poor driver showed up to the restaurant and had to wait almost 40 mins! Then for them to say sorry out of chicken sandwiches!!! You’re a chicken restaurant.

The lady manager attitude is horrible and her co-worker Michael is not a good worker either. I'm tired of paying my money for nasty food and nasty people with bad attitudes but since people don't want to work any more customers have to

OMG I sat in line for quite a while waiting to get up to the Dickerson Road churches chicken drive-thru. I had no idea that the food was not good anymore. They were out of the chicken I was trying to get. I wanted an all wings box of

The door indicate that I can make a food purchase inside. I was not trying to dine in which I believe that means sit down and enjoy my meal. I was looking to take out. But the doors were locked with no sign that indicates no inside

Customer service is horrible... Wait time is horrible.... Im going to come and be the manager... Fire everyone lazy.. clearly these MFS are lazy and not on they're stuff. Doors be locked after hours of them opening and etc... it's

Look yall, emotional labor is difficult. People call in and leave it up to 2 employees to do everything boh and foh. Show compassion, good food takes time and if out of tenders, none will magic out of thin air. More

Waited 30 min fir my order i was the only one in the restaurant there was food ready i was just not handed my food. Cashier was walking around eating chicken and for got ti fix my order i had paid for.

The tenders were rubbery,tough. Fries were cold. The biscuits were hard as rocks couldn't even bite into them. To far from location to take back. I just won't ever go back. More

They ALL need UPDATING AND A REMODEL ‍♀️ Chicken and fried okra STILL good though. Plus the chicken is CHEAP.... it's the sides that BREAK THE BANK!!

Needs to be shut down. They lock doors during rush hour leaving a long line in drive through. Even the food delivery people are force to wait in line. More

We like the chicken. But the store advertised open to 8 was closed 6... When going to the other location in Nashville... The lobby was closed walk up

I ordered 2 wings and got home with leg and thigh and biscuit, l hardly ever patronize establishments that are more important than the customer!!!

Stopped to get my husband and son dinner. Service was as expected. The line wasn't too long. We have no complaints from this location. More

It was ok took about 25 minutes in the drive thru but they was friendly and u could tell they was short staffed so the wait was ok More

Ordered online the everything big in Texas meal deal I didn't receive my biscuits nor my ranch
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Clean restaurant need more staff for faster service, restaurants need a modern updated remodel
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Nice staff, food was hot, fresh, and quick. Dining room was clean, $10 for a good meal with some soul More

Had to wait in drive thru over a hour and the food was awful. Greasy
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