Clinic Medi-Genesis

103 reviews

36, Jalan Keruing, Kawasan Perniagaan Simpang Ampat, 14100 Simpang Ampat, Pulau Pinang, Malaysia

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About

Clinic Medi-Genesis is a Doctor located at 36, Jalan Keruing, Kawasan Perniagaan Simpang Ampat, 14100 Simpang Ampat, Pulau Pinang, Malaysia. It has received 103 reviews with an average rating of 3.8 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Clinic Medi-Genesis: 36, Jalan Keruing, Kawasan Perniagaan Simpang Ampat, 14100 Simpang Ampat, Pulau Pinang, Malaysia

  • Clinic Medi-Genesis has 3.8 stars from 103 reviews

  • Doctor

  • "This is my second time visitting this clinic and the same problem I observed again"

    "Very bad service, let patient wait for so long, never explain got so much extra charges, fikir dapat ubat covid percuma, tetapi akhirnya disuruh bayar seratus lebih kerana katanya charge utk exta service(RTK dan ubat lain), tapi tak diberitahu harga charge sebelum buat RTK"

    "Brought my wife to clinic few weeks ago for leg swelling"

    "First time going there & the registration process was very quick and the clinic is also very clean"

    "Waited for the service for morethan 30 minutes and receptionist was not friendly and yet I had to take nebulizer treatment outside of the clinic without any monitoring"

Reviews

  • CH L

This is my second time visitting this clinic and the same problem I observed again. Nurse/Admin doesn't wear mask properly (seem same person). When the same nurse walked out from the Dr room to call for their patient, the mask just wear below her mouth. I feel very uncomfortable to visit this clinic again during this COVID19 period. Surprisely they are granted as one of the vaccination clinic by KKM but so loose on taking care of their SOP. Why the Dr who has better knowledge on the COVID19 doesn't sensitive to this and correct their nurse?

  • Jessica Heah

Very bad service, let patient wait for so long, never explain got so much extra charges, fikir dapat ubat covid percuma, tetapi akhirnya disuruh bayar seratus lebih kerana katanya charge utk exta service(RTK dan ubat lain), tapi tak diberitahu harga charge sebelum buat RTK. Kandungan oksigen , suhu badan ,tekanan darah semua tidak diukur tetapi dicharge consultant fees yang tinggi. Penerangan untuk penggunaan ubat covid pun tidak diberi. Sia-siakan usaha kerajaan untuk membantu pesakit covid. Very diappointed and not worth of money.

  • Indirran Dharaman

Brought my wife to clinic few weeks ago for leg swelling. The problem been few months but not ending after getting treatment in many clinic. With god grace Dr Naga treated my wife and the problem resolve within a week. Beside giving the best treatment to her, he also gave adequate information regarding the problem . Not to forget the reception staff are very kind and friendly while attending my wife. Kudos to Dr Naga and clinic team.

  • Thesigka Selva

First time going there & the registration process was very quick and the clinic is also very clean. Parking was not at issue. Went there for my URTI & Tonsillitis problem and was well consulted by Dr Naga. Very patient in trying to understand my symptoms and detailed in his explanation. Very satisfied with their service & will definitely go there again.

  • Evangelin Evangelin

Waited for the service for morethan 30 minutes and receptionist was not friendly and yet I had to take nebulizer treatment outside of the clinic without any monitoring. I can't understand what procedure is that. And payment took way too long because of lack of wifi connection and I never had this kind of emergency service experience even at midnight

  • Yen Ling Woon

Doctors are all good. But the staffs at counter are not friendly. The business hour is no longer 24 hours. The business hour has changed to 7am to 11pm(updated and notice is put on clinic's door). However, doctor only come at 8.30am. They chase us out when patient come at 7am. The service has gone badly after since MCO.

  • Ruuu

差劲!有预约和walk in 的全部一起排队,应该是收到预约的人优先进去,分开排队的!全部人排了一个小时,什么烂system ! Bad service system !! Registered then keluar tunggu? Panggil nama kat dalam,then orang tunggu outside macam mana boleh dengar? System terlalu bad lah !!!!!!!!!! Appointment pada 10am,tunggu sampai 1:30pm! What the bad appointment system ?

  • Eunice Ooi

It’s very very bad clinic. And. Always change the doctor . In one case . I meet them in 4 times always different doctor . Working very slow . Reception worker service it’s very bad especially the India girl . Actually one star I also don’t want give . Not next time . Very poor service.

  • Gajenderan1612

Lepas jumpa doctor masa i tunggu lama untuk ubat . lepas itu i tengok satu permpuan baju warna pink yg ada mickey mouse emoji itu i tengok lama membaiki printer itu.klinik ini masa bagi mc baru nak baiki printer itu. Tolong lah update sikit.saya tak reti bagi star pun kat klinik ini.

  • Sharina tasha

Previously i used to come here. But the service here very worst. The doctor is okay. But the counter staff very rude. Not friendly and even can scold patient. Just because im not really sure their procedure. The fat malay and indian lady very rude. Definitely wont come back here!!

  • Khf Joyce

We are trying to understand the root causes of allergic, and try to ask few questions. DOC is answer with a high volume and with a sense of shouting to the patient. Bear in mind, if patient is knowledgable like a doctor, then we will not visit doctor for consultation.

  • Clarence Lee

Bad experience. Give me follow up date on 16th May, but the medicine only till 14 May. When I called to asked.... answered not convincing and giving a lot excuses. Then asked me go take medicine again on 14th May. I can't drive and this giving me a lot inconveniences.

  • Linges Vijaya

It's very bad service this clinic most off time no patient but need to wait as long time and no follow up the order patient visit people wait as long but still no see doctor as bad attitude clinic every time i need to wait long time 2-3 hours need to wait …

  • Pei Chen

2:00pm - payment done and staff said TODAY 2:30pm can do PCR test 2:30pm - reach clinic and wait for call 3:00pm - confirm with staff again, they said wait for call 4:20pm - inform that today slot finish, tomorrow only available Waste people money and time

  • Kit Toong Tan

Went to get a basic medical check up for PSV license. The staff over there were "cincai", measure my height and weight incorrectly, telling me that I am 189cm. How can it be that much of difference, I am 172cm all the while.

  • Wuaikeit Leong

Very rude service, totally no respect to old folks especially the fat injection malay ladies. System update also very slow. To the Public, please do not support this clinic. Infact i dont even to put 1 star,.... very weak.

  • Naimah Syafiqah

Harga sangat berpatutan. Sy dtg untuk dapatkan rawatan disini . Klinik juga beroperasi hingga mlm spnjng pkp. Sy juga lakukan test covid 19 di sinj, dan ianya antara yg termurah setelah membuat perbandingan harga . Tq

  • Dylan Tang (Dylan)

24hour clinic but I wait for the doctor from 7AM to 840AM doctor not yet come n the staff tell me that 8AM doctor will reach but 840 d never see the doctor yet n tell me need to wait 10 more min

  • sk sumon

Brought staffs for Fomema at this clinic. Staffs were very kind and polite. The process was very much efficient and fast. Will recomend this clinic very much. 5 Stars for sure …

  • Yen Shia Ong

Bad service, Kaunter pertanyaan x boleh tanya persoalan. sebaliknya bagi sekeping kertas yg bertulis name & contact no. katanya kena tanya person incharge for any question.

  • Ng Sin Man

Doctor is very professional and staff here also very nice 24/7 clinic really helpful for those like me getting treatment at the midnight time Thank you so muchhh.

  • Tan Kian boon

24 hour clinic Before visit already make call but when reach within 15 minute they told me doctor already leave .not 24hour hour? But without doctor ...

  • Min Er Chuah

Super Slow respond from doctor and reception although you are in emergency case. Don’t visit if you’re in emergency. Doctor is not professional at all

  • Amelia Tang

Very nice and clean clinic Doctor and nurse have very good service Especially doctor Naga . Very professional. …

  • vela D.

Never seen any permanent Doctor in this Clinic. All Locum Doctors. Some of the Doctors need to brush up their manners when dealing with patients.

  • amri Anzio fhty

Klinik ok tak ada masalah..staff pon ok tapi servis lambat. Hampir 1 jam kena tunggu sebelum masuk jumpa doktor. Ada 3 pesakit saja sebelum tu.

  • CQ Knight

Mysejahtera appointed me come here to take vaccine. Queue so long time almost 1 hour still need wait. SOP to take vaccine is so lousy.

  • Nurazira Saiful

Doctor baikk explain semua information. Staff pun semua friendly slalu senyum jugak ☺️ Nanti kalau tak sihat boleh datang sini lagi

  • Saravanan Balan

Very fast and genuine service, RTK test done within 15 minutes and results sent via online. Effective and efficient work.

  • Valerie Ng

Dr Naga is friendly and nice. Feel relief after consulting the professional Doctor Naga. Thank you Doctor Naga!

  • Razali Sapeie

A good doctor, ready to listen to our health problems, give a clear explanation about our illness

  • Daniel Daniel

Tengoh dokter cupat tapi ambil ubat nak tunggu satu jam, tapi dalam pekerja ada 5 org........ 8

  • logan Lg

Normal pharmacy place. I got what i wanted and less cost than all the other pharmacy i tried

  • Rahman Nizam

Klinik nampak cantik dan staf semua bagus dan friendly. Doktor pun bagi penjelasan baik.

  • A Bc

Good advice, doctor very friendly n service also very staff also very friendly ☺️ …

  • Bruce Lau

我发39度的高烧来看医生 我前面才三个病人 要等一个小时. 病人都等着都可以等死掉了. 而且我看到有一个等着拿药都等了30分钟. 真不明白拿那几种药需要给病人等那么久吗?

  • LEE XING YING

Doctor Naga very nice,, explain to me vry clearly. Highly recommended this clinic.

  • Hujan Huyu

Nice front counter staff and very nice doctor. the clinic also very condusive.

  • Fazi Fazi

Tq so much for solve my mysejaterah issue n very kind n helpfully staffs..

  • Nova Hutagalung

Dekat clinic medi Genesis staff's all like a friendly type n good service

  • shahita ismail

Bagi saya layanan dan service dari doktor dan staff semua ok dan friendly

  • Dinie Shukri

doc mcm dgn bodo layan org srupa org tkbayaq duit . check haram 1 apa tk

  • gee unise

服务态度好,护士友善。有让行动不方便的老人在车上打booster 非常感谢。walk in 登记表格后不会等很久半小时内打好了。

  • Han Woon Ng

The clinic is not longer 24 hours. Pls remove the information.

  • Yang Zhen Hao

friendly customer service, clean and comfortable environment.

  • Rosdin Ismail

Perkhidmatan disini sangat memuaskan dan mesra pelanggan.

  • Miyuki

Pelayanan sangat baik, and dapat free gift hand sanitizer

  • Nor ShaLiza Mustaffa

Best service..good Cleanliness.. Doctors very friendly!

  • santha rama

Very good service ,doctor n staff like a friendly type

  • Ar-muzaffar Shah

The staff are very friendly, service very good …

  • Maanvily Sandaravarnan

Good services..staff good caring on patients....

  • Sivamoorthy Surinarayanan

Excellant servuce by doctor on duty and stafs

  • Lo Cheehan

这个是我看过最差的 服务态度 都是印度人 而且没有穿制服 没人也等30分钟医生在里面 坐着

  • Laila Laila

Good service , staff all like a friendly type

  • candice chong

Allergies gone after 3 days medicine intake.

  • Saro ja

Services really bad.. Need wait for 2 hours.

  • Soek Tian Tan

all is well and.very good.staff and.helpful

  • Aishah Rosman

Great service Murah dan berbaloi …

  • Mandy Ng

Very good careful, good service and caring

  • muhammad fikri

Cepatt tidak tunggu lama.. services baikk

  • Hasmadi Ismail

3 kali pi, servis lambat, jenuh menunggu

  • Syawal Honda

Good place and doctor very supportive

  • Zakwan Naim

Efficient service for 24 hours a day

  • Chong Reeves

friendly, nice and details check up

  • rusydan hakimi mohd jafri

good staff and doctor. clean clinic

  • wan ted

Staff terbaik. Pantas . Recommended

  • Icelyn Teoh

nice consultation and not expensive

  • rosmiza Hasni

Very good Service From Doc N Staff

  • Selva Selva 2

Good consultation. Good medicines

  • Linus Loo

Staff good service, and polite

  • ZUL

doctor sini memang baik....

  • ong kok cweng

Friendly staff and doctor.

  • Nur Izzah Hazwani Asmadi

Good clinic. Good doctor.

  • Husha Annamalai

Good consultation …

  • Eugenie Wong

Very kind and helpful

  • Shah 456

Good service dr okay

  • JERRY NG

Ok good service

  • Karunesh Sundharam

Great service

  • Zul Firdaus

Service good

  • Azizi Anuar

Service okey

  • Vivian Loo

Great .

  • Yang Zhen Hao

Great

  • Seng Koon

Good

  • Yang Zhen Hao
  • Pangolin
  • Sharmini Preira
  • YJ Lee
  • Hana Suhaimy
  • Aliaa Razali
  • Kavita Pusphanathan
  • Carolyn Loh
  • Fza
  • Prakas Krishnan
  • A. Halim
  • Privina Privina
  • Nisha sangkar
  • Kalatheran Saishoo

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