Typically Chilean bureaucracy! Makes you feel right at home! Not in a good way. No wonder there is so many protests in my country. Guess what ? I have to come back. With more papers that yup , you’re right, they didn’t tell me I was going to need in the first place. Only 3-4 hour ride now.

A few days ago, I made a call to inquire about renewing my passport, and I was told that no appointment was necessary. However, upon visiting the office, I found out that I actually needed an appointment. The receptionist, named Alfonso if

My name is George Anton I do passport photos at PrintingAndmore on 6363 Wilshire Blvd. and I just wanted to let everyone know how much we love this Consulate and how much we love to take passport photos for your Consulate thank you so much

Today my son headed to the consulate to renew his passport. Unfortunately he didn't know he was supposed to make an appointment, since Covid19 hit us. Despite of it, they did accept his application (since as always, they didn't have anyone

Truly an awful experience. The website instructions are wrong, and it was very difficult to get in touch with anyone via phone to get the instructions and the forms. The background check from the FBI must be less than three months old, and

I have received the worst service from the people that work there. There are rude and non professional. In addition they don’t do things properly the first time. Many friends have had the same experience and this is why I am speaking out.

I got there by 9 and people were already waiting and nobody seemed to be helping. Finally, somebody showed up, helped one person and then said that they lost their internet connection and without that they couldn’t do anything. I left and

I went today to renew my passport and get a new ID . Service was amazing and all the employees were super friendly and helpful. The process was smooth and fast. Can’t thank them enough for all their help. Proud to be Chilean and felt like

I made a phone call to confirm the dates the office will be open as the automated emails don’t match up, and when I asked “will the office be open on this date? Because on one email it says it will and on another one it says it won’t”, “I

Today I had a terrible experience at Vancouver's consulate, the same document my husband did in Los Angeles last week, which I tipped one document for my husband and exactly the same for me to get AFP funds in Chile. In LA cost him US$5

Rudest girls, without Service voluntarily. They forget that's Chilean government who's paying her salaries for they help to Chileans residents in USA. This it regular comment between chileans when they come back from there. When some

I am forever thankful for Alfonso López's help. His professionalism and friendliness are particularly impressive when it comes to obtaining documents and information from the Chilean Consulate in Los Angeles, California.

Terrible service by Fernanda Romero. She is not polite and very unhelpful. We found the whole Consulate very unprofessional.The waiting room is not worthy of a Consulate. This place does not represent Chile at all.

BUROCRATIC, INEFFICIENT, CARELESS, UNPROFESSIONAL Not only one but many bad experiences, traveling several hours to get there and I had gotten a terrible service! wasted my time and gas because they game the

I was surprised at the speed of the response received through email. Great communication prior to appointment. Once I arrived the appointment was quick and easy. I did my ID and Passport there. Thanks guys

Please use this email to make appointments. Also be clear to what your needs are. Appointments get book up quickly. Bathrooms are close by and the consulate is on the 5th floor. I learned the hard way.

There is never a live operator during business hours. We are still in the USA, and we expect standard business practice. Awful service to the public. I am certain that Chlle can do better.

Extremely helpful and professional, especially Soledad and Fernanda, if ypu make an appointment and get there on time, the whole passport and Id processing takes less than 20 minutes.

Service was great! No appointment required and the people was nice and attentive. We had a problem with one of our daughter’s passport. They were very supportive of us and helped us.

The best customer service! I needed to renew my passport and ID and I was done in less than 10 minutes. Soledad was the best! Cordial, professional and efficient. …

Where ever the place you can go, you will be welcome better then here ! Those completely unuseful people will give strictly 0 advice and will help you in any way !

Great service and attention from the workers, especially from Alonso Lopez Grondona and Soledad Lopez. Thank you once again for all your help.

Really bad customer service, people waiting and waiting... They don’t answer, they do not help, they are mad...

We arrived prior to opening, we were 2nd in line and the whole process took about 20 minutes.

If I go in now will I be able to get my passport and ID even with the shelter in place order?

worst customer service never answer email or voicemails

They threw away my wife’s passport she ordered

Horrible service. Specially by Ms. Alonso

Perfect,friendly attention and so fast

Fast service. Very informative.