Cox Auto Service Centre

700 reviews

88 Buckhurst St, South Melbourne VIC 3205, Australia

coxauto.com.au

+61396996338

About

Cox Auto Service Centre is a Mechanic located at 88 Buckhurst St, South Melbourne VIC 3205, Australia. It has received 700 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday7AM-5:30PM
Tuesday7AM-4:30PM
WednesdayClosed
ThursdayClosed
Friday7AM-5:30PM
Saturday7AM-5:30PM
Sunday7AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Cox Auto Service Centre: 88 Buckhurst St, South Melbourne VIC 3205, Australia

  • Cox Auto Service Centre has 4.5 stars from 700 reviews

  • Mechanic

  • "I can't speak highly enough of their service, especially when it comes to maintaining my BMW X5 and BMW X3"

    "I was asked by this company to leave a review of the service they did on my Volvo, so here it is"

    "I paid $198 for them to diagnose a problem because errors were coming up and the car would jerk and go into limp mode"

    "Great service! They attended to my car last minute for an air-con gas / filter issue"

    "Be cautious of the high prices charged and the quality of the parts used at this workshop"

Reviews

  • George Yoram

I can't speak highly enough of their service, especially when it comes to maintaining my BMW X5 and BMW X3. These luxury vehicles demand exceptional care and attention to detail, and Cox Auto consistently delivers on all fronts. Let me start by highlighting their expertise in handling complex engine work. I recently had the timing chain replaced on my BMW X5, a job that can be quite intricate and expensive. Cox Auto's team tackled this job with precision and professionalism. They ensured that the timing chain replacement was done flawlessly, and I could immediately feel the difference in my X5's performance. It's running smoother and more efficiently than ever before, and I attribute this to their skillful work. The servicing of my BMW X5 has been equally impressive. Routine maintenance tasks, such as oil changes, brake inspections, and tire rotations, are carried out meticulously. Cox Auto has a deep understanding of the specific needs of BMW vehicles, and it shows in their attention to detail. They use high-quality parts and fluids, ensuring that my X5 continues to perform at its best. What truly sets Cox Auto apart is their commitment to customer satisfaction. The staff is always courteous, responsive, and willing to explain the work that needs to be done in a clear and understandable manner. This transparency is greatly appreciated, as it instills trust and confidence in their services. Another aspect worth mentioning is their timeliness. They respect their customers' schedules and strive to complete the work in a reasonable timeframe. I've never had to wait excessively for my vehicles to be serviced, which is a testament to their efficiency. Lastly, their pricing is fair and competitive. Given the quality of service and the specialized knowledge required to work on BMWs, I find their rates to be reasonable and justified. In conclusion, I wholeheartedly recommend Cox Auto for BMW owners in need of top-notch service. Whether it's routine maintenance or more complex repairs, they have consistently exceeded my expectations. Their expertise, professionalism, transparency, and commitment to customer satisfaction make them my go-to choice for maintaining my BMW X5 and BMW X3. I trust them implicitly with my vehicles, and you should too. Thank you, Cox Auto, for your exceptional service and dedication to keeping my BMWs in excellent condition!

  • Timothy2963

I was asked by this company to leave a review of the service they did on my Volvo, so here it is. They changed the oil, washed and vacuum the car for just over $400.00. Quite a lot of money for such little work. I was advised by this company that the car required the replacement of the lower control arm bushes at a cost of $2600.00. I wanted an additional opinion and so asked Volvo. I showed them the photo supplied by Cox and was advised that the “split” in the bush was a typical manufacturers mark and that the bush was fine. Out of interest I asked Volvo for a quote to replace the lower control arms and was advised that it would cost no more than $1100.00. I was also advised by Cox that I had a nail in the wall of one of my tyres and that it would require replacement which they would do, at significant cost.. I took the car to Jax Tyres in Prahran for a second opinion and was advised that there was no nail in the tyre but only a small piece of metal trapped in the tread of the tyre. This was removed and there was no damage to the tyre. Cox wanted to charge me additional costs for replacing various filters as these were not included in the ‘fixed price’ service fee. Surprisingly these were going to cost more than Volvo would charge. Cox also charged me a fee for paying by credit card, something that most merchants don’t do. Finally a large and very unattractive rear window sticker advertising Cox was applied, without my permission or consent, to the rear window. It took me some time to remove it. I won’t be going back to Cox to have my Volvo serviced after this experience. I had wanted to support a local business but never anticipated being treated like this.

  • Chris K

I paid $198 for them to diagnose a problem because errors were coming up and the car would jerk and go into limp mode. After diagnosis they told me it will cost $1600 to replace 2 solenoids in the valve bank and that will fix the problem. It didn't fix the problem. The car went into limp 10 min after driving it out of their workshop. I asked for the old solenoids back because it would be easy check if those solenoids were a problem in the first place. Eddie refuse to get them for me. I took it back and they told me its other issues that will cost me another $1900 to fix. I decided to get someone else to have a look at it. But when I picked the car up that 2nd time, it was so much worse than when I dropped it off. Now it was coming up with new codes on the scanner that haven't come up before. I pulled over, and after inspecting the spark plug coils (one of the things they wanted to change for $1900) I noticed one was snapped (refer photo) and wasn't even plugged in properly. Letting a car go out like that is down right irresponsible and dangerous! It would have been sparking all over the engine! In my experience, if Eddie gives you a free coffee mug... than they have taken more then your car for a ride.

  • Rebecca Meadows

Great service! They attended to my car last minute for an air-con gas / filter issue. The entire team was incredibly friendly and let me freely voice my concerns without undermining me or cutting me off like other service centers had. After looking into it, they promptly called me to advise what they wanted to attend to and the cost before going ahead to ensure it suited me. On dropping my car off they offered a replacement car complimentary to get me back home and to run errands until my car was ready for pickup. The loan car was clean and suitable and a great help. On top of the service they even washed the exterior and vacuumed my car complimentary to an excellent standard (this has rarely been done in other places so it was a great extra). I’m so impressed with the service all round. Even if there’s a problem with the gas in the future I feel very confident in returning to them if needed. I’ve had very mixed experiences elsewhere and this had been by far the most professional, cost conscious and stress free I’ve experienced in Melbourne! Also as a side mention the customer office and the car servicing space were both so well kept and clean which also contributed to a great experience. Thank you!

  • Otávio Maia

Be cautious of the high prices charged and the quality of the parts used at this workshop. I had used their services for some time, and unfortunately, I encountered some issues with the parts they installed in my car. The sway bar link they replaced was of very low quality. Despite being adjustable and less than a year old, the rubber joints were already bursting without proper lubrication, resulting in a lot of noise. The radiator inspection and replacement of hoses were even worse. They used a worm clamp to secure a hose to a plastic part, which is not suitable for high temperatures fluctuations. Over time, the extreme heat and cooling of the radiator caused the plastic to become fatigued, resulting in cracks around the tube where the hose fits. This could have been avoided if they had used spring clamps designed to expand in heat. Now, I am left with no choice but to install a new radiator with spring clamps. Therefore, I advise you to exercise caution when it comes to using parts provided by this workshop. It's important to be aware of the quality and suitability of the parts they use in your vehicle.

  • Jon Wong

I brought my Hyundai to Cox , knowing that they are specific on Europe car, but they also very happy to take mine . My car have oil leaking problems and it’s not leaking on the ground case, I have to top up once every six or eight weeks, been tried a few other auto services but none work it out, then Cox team be able to identify what exactly it is and also checking out some other hidden problems that I know . This is a 14 years car should have it be fixed! Including front tyres, brake pad and disk, castor rod bushes , alignment etc, I have to talk to my husband and let him decide . And Dinil with the team were so friendly and happy , didn’t mind I did not proceed all the jobs they tackle and they finished everything nice and clean, they charge me a very reasonable amount, even the wheel are shining and spotless ! I felt like these people are not only service the car well, they service our heart too! Keep it up, it is not small things, I will surely come back to fix the problems have no hesitate to tell all my friends to come!

  • A.C.E. Lakridza

I am extremely happy with the service and assistance provided by Mark at Cox auto services. My BMW had been worked on at another mechanics, and I had been uncomfortable and unhappy with the work performed. I was honestly astounded by the professionalism and prompt response from Mark regarding the results from the full diagnostic testing of my car! I received a phone call with a full and detailed explanation of the results. I also received photographs of all engine parts tested. I received a full written report of the diagnostic results, in addition to a quote and explanation of work needed. I think they are the most outstanding workshop I have ever taken a car to. To say I was impressed at the service is an understatement. I wouldn’t hesitate at all to recommend taking your prestige car to this workshop. Absolutely outstanding service! Thank you team, and thank Mark for being so incredibly thorough! I’ll definitely be back in the future.

  • Bruce Terry

After driving down from Sydney to Melbourne my S Class Mercedes had developed a worrying brake noise. I was only in Melbourne for a few days before I planned to drive back and obviously wanted to get the brakes checked out before I did that. The Mercedes dealership I called was fully booked for weeks and not at all helpful. After some Googling I found Cox Auto. I called them late on Thursday afternoon and got booked in for the very next morning! They could not have been more helpful over the phone. The next day I dropped the car off early at their impressive workshop and by lunchtime got a call that the car was fixed. The car was newly washed when I picked it up and I was only charged for an hour of labour as the fault had been fixed with no parts being required. From beginning to end, all my dealings with Cox Auto were exemplary. I cannot recommend them highly enough!

  • Adam Wallace

I can't sing these guy's praises enough!! Andrew was delivered a BMW on the back of a tow truck with lots of unknowns. These guys, within 3 weeks of dropping it off, had the car all repaired and roadworthied and collected today. Very communicative and a written quote of everything detailed black and white. I can't recommend these guy's highly enough, extremely professional group of guys and a pleasure doing business with them. Will be making the trip to Melbourne to have more work carried out. Thanks Andrew and team for such a great job . Edit!!!!! Had nothing but problems with my car after spending 14.5k with these guy's. I had a problem with the cap blowing off, they where very efficient with sending it out and never charged me for it, thanks Billy . I have spent so much more with a local mechanic due to stuff ups under Andrew.

  • ROBERT GAUCI

At last a company that can service my Mercedes without out the huge costs associated with a service from a Mercedes Benz Dealer. Cox Auto Service Centre recently serviced my Mercedes for the second time. Not only was the cost substantially cheaper, I also felt that Cox Auto Service was working on my behalf. In the past Mercedes Benz made me feel like they were doing me a huge favour servicing my vehicle, almost like I should be honoured that I had them service my car. Cox Auto were extremely helpful and offered a number of extra incentives. A simple thing like washing and detailing my vehicle thoroughly after the service was completed. Unlike Mercedes, who seemed to not care about the final result! Thank you Cox Auto Service Centre

  • Denver Lopes

SCAM ALERT: Let me explain. The usual charge for an RWC is around $320, but these people will charge $250 to begin with. They will ask you to process the payment over the phone before you even take your car in. I told them I had the car serviced two weeks ago from a dealership. However, because they couldn't find any faults, they claimed the brake fluid wasn't changed and had moisturized. To change that, they charged an additional $188, whereas the usual rate would be around $120-$140. Now, because you have already paid $250 and knowing that if you bring back the car, you won't get your money back, you are forced to get it changed. So basically, I ended up paying $438. Absolutely shoddy service with hidden fees.

  • MCS Recording Studio Albion Vic 3020

Although they diagnosed my problem on my 1997 Volvo V40 Wagon. They charged me $397.00 for what they say was 2 hours work. I don't believe it took two hours to diagnose. They then quoted me $720 to replace 4 Ignition leads, 2 Ignition coils and four spark plugs. I had replaced "new" the 4 Bosch spark plugs, the 2 ignition coils and the 4 leads, Total $226.00. I took me 45 minutes to replace all the parts, so the labour at their rate, would be $150 per hour. Total $376.00 I wonder how they would have justified the other $400.00. This auto garage is VERY VERY expensive, for what they do.

  • Emily Nichols

Probably the best experience I have had getting my car serviced. Cox Auto as a whole was fantastic at ensuring all aspects of my car were taken care of and attended to from general maintenance to cleaning both inside and outside the car. Daniel in particular was super friendly and explained everything to me excellently. I felt very comfortable asking questions regarding the servicing and Daniel ensured that I understood everything. They even gave me a free umbrella as I was leaving! Would highly recommend booking with Cox Auto for any and all servicing needs.

  • Jazz McCutcheon

Really helpful team, booked our car in for a RWC and had it done by the next day. Billy and Graham were great over the phone, so helpful and understanding, explained everything that was needed and put so much effort into finding us the best quotes from suppliers. RWC was great value, the bits that needed fixing were more expensive then we’d hoped but can’t fault the quality and cars generally cost a lot so just grateful to have it sorted- and they made our car look the shiniest it’s ever been! Would recommend to anyone needing their car looked at.

  • Adrian Fernando

Cannot recommend these guys more highly. I’ve been getting my wife’s Citroen serviced by the dealer for many years, but recently got a very expensive quote from them to replace brakes and thermostat housing. Took it the Graham at Cox Auto for a second quote. Not only were Cox Auto significantly cheaper, their service and customer care was far superior. Won’t be taking it back to Citroen dealer for services in future, and will also be bringing my other cars to Cox in the too. Thanks heaps Graham and the team at Cox Auto.

  • Rose S

All the staff have excellent customer service, are very experienced, honest, informative and priced fairly. I've come in a couple of times now for various reasons and they've been nothing but efficient and caring. As someone who loves her car, they've investigated and provided a response with every issue I've had with my car, would definitely recommend to anyone needing any type of car service. Thank you so much Cox Auto Service Centre, much appreciated and a very happy customer.

  • Michael K

My car was due for service and needed a RWC for resale. I booked a spot online, dropped the car off in the morning. By lunch time they had rung to one clarify the type of log book service i would need and added repairs etc. to make the car Road worthy and the extra $$ needed. By the EOD my car wasnt finished still on the hoist. But i was prepared and had a loan car. By the end of day the following day my car and RWC was ready and she was cleaned spick and span. Thanks Cox Auto.

  • Andrew Tsaconas

I don't usually do reviews… but I genuinely can’t say anything negative about Cox Auto and their Team! Young and passionate, incredible pricing, SUPER friendly and happy to answer any queries or concerns I had. Not only that, the work done and overall experience was nothing short of 10/10! Will definitely be going there for all my BMW needs ... and NOT BMW themselves, whose pricing was ridiculously high! GO TO COX! The guys at Cox are flawless! I couldn’t recommend any better!

  • M.J. Latham

Absolutely awesome experience with Andrew and the team at Cox Auto! Brought my car in for a service and they were super clear, gave me plenty of options for solutions and delivered a spectacular product. It might not seem as cheap as other places upfront, but after you factor in all the "hidden costs" I've found at other garages, it was great to work with someone who was honest and genuine! Good service and great fix, car runs better than it ever has.

  • Raphael Bender

Best mechanic I've found in 30 years of owning vehicles. I have a 20-year old car, and it drives like new, is ultra-reliable and never misses a beat - with a twice-yearly service from the team at Cox. Truly exceptional quality of work, high service, transparent pricing, and most importantly the vehicle is always in tip-top condition. This is what excellent service should be like. If you want a reliable vehicle use this company.

  • Colin Pritchard

I have used Cox Auto twice in the last year, the first for an annual service for my Volvo and more recently on an intermittent electrical fault. On both occasions I found the customer service outstanding with quality workmanship at a good price. On the second occasion I was very pleasantly surprised by a no-charge diagnostic service and outside/inside clean ! Thankyou to Cox Auto team and see you again for my next service.

  • Courtney Jessop

Such fantastic service from Daniel at Cox Auto Service!! He honestly went above and beyond to help me with the problems I had been experiencing with my car. He was able to fit me in on such short notice, provide me with a loan car all whilst providing such a seamless and professional experience. Much better service than I have experienced anywhere before, and I will definitely be back again to deal with Daniel. Thank you!!

  • D K

Have been going to Cox Auto for years and own an older European model car...and today they went above and beyond to sort out a problem, locate a hard to find part, and take it for a extensive freeway test drive whilst I was unwell...for me it was peace of mind, for them, it is the calibre of their service and the length they will go to to solve problems when servicing your car. Can't recommend them highly enough. D Kendall

  • Eat Drink Live Australia

Really lovely people to deal with, very approachable and friendly. I would recommend Cox Auto Service Centre if you want a problem dealt with promptly and efficiently, however a high price tag can come with it. If you've got the time and knowledge to shop around a bit, you might find a better deal however if you want someone to help you out quickly and to go the extra mile, they are worth the extra dollar!

  • Stan

Excellent customer service, the boys here kept me updated every single day of progress on my car repair. The complimentary car wash and coffee mug was much appreciated. I will say that labour costs are more than average, but I’m used to going to my local mechanic and mostly Japanese cars. Nevertheless, I’ll take my Euro cars here in the future when they need the care of a specialist. Would recommend!

  • Darren McKAY

Cox auto have been awesome. We have all our vehicles serviced there and they always deliver first class service. They are one of the businesses that also support the local community through their sponsorship of local sporting clubs so a win win solution to servicing all vehicles. I would recommend you call in and let Eddie and the team treat you to first class service for all you vehicles.

  • Ry Mo

Outstanding experience from start to finish. The team has been extremely accommodating from our original inquiry, knowledgeable and helpful through the service with our questions, and outstandingly kind when we finished up. Their hospitality and mannerism has been proved unmatched. They have earned our vote of confidence. We will be back for our next service :) Thanks, Cox Automotive :)

  • Laura Janssen

Cox Service managed to squeeze us in on the day we called to get an urgent Roadworthy done. They were very understanding of our situation, made sure it was done by the afternoon and helped us out a great deal!! (We also had a service check done a few months prior which we were happy with). Would highly recommend - reliable people that care!! Thank you Billy and colleagues.

  • Ari Athanasopoulos

I serviced my Audi A5 Quattro for the first time at Cox Auto having previoussly serviced the car at my local Audi Dealer Service Centre. I think the team at Cox Auto was great. The communication was very professional and I found them to be extremely knowledgeable. And finally, Cox Auto was significantly cheaper than the quote from the dealership for the same service.

  • Michael Haddad

Excellent service, no matter who is at the front desk. My cars always leave in perfect condition. Nothing is ever worked on without communication from the team, who always explain what needs doing and why it needs to be done along with all the costs involved. No high-pressure sales tactics. Ultra clean workroom, and always full of vehicles… always a good sign.

  • Dylan Hansen

Had my partners car at Cox Auto this week and dealt with Andrew. He has fantastic customer service skills and went above and beyond to help him out. He explained the work that was required and kept us informed throughout the day. I’d highly recommended Cox Auto services to anyone. Thanks Andrew for being such a gentleman, and for the umbrella.

  • Prashanth Balacumaresan

Had them service my 2017 VW Golf. They were very upfront with the pricing and advised me regarding my brakes need to be replaced during the service. They were upfront with the pricing and provided me with best solution that will last a long time. They cleaned and detailed the car after the service as well. Highly recommend their services.

  • Simon Austin

I thoroughly recommend Cox Auto for their highly professional and reasonably priced work. I have had an engine gasket and a full regular service for my 2014 Tiguan and on both occasions Cox have been very thorough and prompt. The car runs perfectly and we'll be bringing the other cars for service and any other required work from now on.

  • Campbell Richards

Cox Auto have been servicing my car for over 5 years. Consistently deliver a great service. Just this week I had a coolant leak and the car couldn’t be driven - they managed to fit the repair into an already fully-booked week and managed to get the annual service done too. Always reliable and deliver a comprehensive service!

  • Scott Sporry

Billy, Daniel and the team at Cox Auto looked after my car and did a great job. From the check-in in the morning to hand over in the afternoon, everything was seamless. They looked after me at every point during the process. The gift at pick up was also a nice surprise. Thanks guys you will be seeing my Superb again.

  • Sarah McCormack

My entire extended family have used Cox for 10+ years for routine services, plus the odd replacement on a part that breaks. We don’t have a luxury car but they still offer the luxury service! I really appreciate their trustworthy work and transparent prices, I wouldn’t go anywhere else …

  • Jeff Naylor

We purchased a 2nd hand wheelchair modified vehicle. Low km for it's age & in overall good condition but needed a bit of TLC. The team at Cox Auto assessed what was needed and we had a clear idea of cost before the work took place. The car now feels & drives like it should. Thank you!

  • Nicole Thomson

The team at Cox Auto are wonderful to deal with - always professional and address any issues with complete transparency and care. The works and service we have had done on our vehicles has always been of a high standard and quality. We highly recommend the team at Cox Auto.

  • Brenda Mccallum

Ive been using cox auto for a couple of years now, they service my work vehicles (exopest) they have always gone above & beyond and fit me in with any issue i have with my car & have me back on the road in no time, cant recommend them highly enough. Thanks again guys.

  • Melissa-Anne Meister

Brilliant service. We needed a turn around in the day RWC and they made it happen! Super professional team with detailed communication made this happen- shout out that they also were able to wash the car too, only positive review from us! Highly recommend Cox Auto !

  • Tom Kearney

The bill was almost $300 more than I was lead to expect, and my car, which had just been detailed before being dropped off, was covered in dust and dirt, which I had to ask to have washed off. Wasn't very impressed. The staff were very friendly and pleasant however.

  • Cian Brennan

Possibly the best experience I have had with a service centre. Owning 17 cars over the last few years, the experience when servicing my Land Rover with Cox was simply phenomenal. Seamless communication and highly qualified mechanics. I will be a returning customer.

  • Chris Jones

Have been a long term customer of Cox Auto. I have complete confidence that they service and repair the car professionally and that their focus is safety and satisfaction. My feelings are supported by friends who I have referred and continue to be Cox customers.

  • Lat5555 B

I have been using Cox Auto servicing for the last 5 years. Their staff are friendly and informative. They always call me before any replacements. Their prices are reasonable and I always get a car wash after a log book service. Highly recommend this business.

  • Pauline Lawrence

The Cox Auto team are great to deal with and provide a high quality of both customer and mechanical service. It was easy to make a booking, the work was completed in a timely manner and I could drive away with confidence that my car is in excellent condition.

  • Mick Price

Best ever this crew . They are efficient.Always fit me in quickly, they are well priced. They call to discuss before they do the work. There are experts everywhere in that place . I come from Bonbeach just to use them. I love my Merc and I am very fussy.

  • Daniel Getley

Found Cox Auto online and saw it was highly recommended. I enquired for a service on my car and was quoted a competitive price, so I booked in straight away. Really happy with the service and price the team provided. Again, highly recommend Cox Auto

  • naomi roark

Had to get my car serviced urgently just before NYE and Cox Auto was able to squeeze me in and service my car in just under a day. They did an excellent job and complimentarly vacuumed and washed my car. Great work! Definitely will be back :)

  • James Garrett

My convertible roof suddenly stopped 1/2 way open leading me to look for a local auto service centre who could deal with European vehicles. I was recommended to Cox by my previous mechanic. Knowing the problem was not going to have a simple

  • Camilla Arnost

Took my car here after having a bad experience with my old service center. Great service, not overpriced, won't rip you off and they also wash my car inside and out until its sparkling as part of the service which is great! Highly recommend!

  • Aldo Biscontin

My first visit and was I not disappointed. Competitive pricing backed with great communication and service expedited in a timely and efficient manner. Vehicle was returned running well with a bonus detail. Happy to recommend the crew at Cox.

  • Cass Kent

Right from the very start of my on-line query the communication was excellent. I was booked in really quickly, and Mark explained the service in great detail. I was contacted during the car being service and was updated on the condition of

  • Bharat Sangekar

Absolute delight to work with. Prompt booking, seamless automated process and stellar communication with Dinil on what's important on the vehicle to attend to. High end service station. You've got yourself a repeat and regular on your books

  • Rohan Singh

Got my RWC done at Cox. Dinil was great from the start. Dropped my keys, he called me to confirm the work needed to be done on the car and called me again when it was ready for pickup. Easy communication and great service. Would recommend.

  • Bradley Sing

Graham and the team at Cox auto were fantastic , great communication witj multiple options, the team helped out with a last minute emergency RWC for my BMW and helped get me back on the road an up to scratch. Will be returning for sure.

  • Dean Marks

We took my wife's Peugeot to Cox after having very negative experiences with 2 different dealer services departments. The team at Cox took the time and properly diagnosed the cause of the issues the car was experiencing and got the car

  • Tony V

Great place to get your car serviced, walk you through the process and any repairs needed. Costs always told up front and always as they say. Been great for my old 530i M sport, it’s always like new when we leave after a service.

  • Barbara Gordon

I have been dealing with Cox Autos for a few years now and I can't recommend them highly enough. They have been very professional in everything they have done. I know my vehicle will be like new when I pick it up. Big thank you.

  • Rick M

Took my RSQ3 in for a major service and the car is driving better than ever. Excellent customer service including providing a loan car over the weekend when my car wasn’t ready. Trans a parent with costs. Highly recommend.

  • Sarah G

Amazingly helpful! I came in for a service and these guys got me in same day, updated me throughout the day and gave my car a complimentary wash and clean afterwards. The best mechanics I’ve been to in a very long time :)

  • Neil Crocker

The customer service from Cox was great led by Graham, Billy and David, very friendly and helpful. I recommend this small local business to provide you with the car maintenance to keep you motoring along worry free!

  • Karan Subramanyam

Dinil and the team are awesome. Dropped my car in for a roadworthy and large service. Communication was consistent and clear and car was ready very quickly. Also gave me a loan car free of charge. Highly recommend

  • James Kearney

Dinil and the team did a great job and got me back on the road promptly. They were friendly, communicated well and I appreciated that they were able to fit me in at short notice. I was very happy with their work.

  • buba radev

I am very satisfied with their service.I called in the morning and they immediately took my car for service.Their prices are very good ,very fast and quality work.I would recommend them 100%. Thank you lubka

  • Anthony Lockstone

We have used Cox for a number of years, and their service has always been exemplary. The team always go above and beyond to explain details, and options. Would highly recommend them for any servicing needs.

  • Alex Duffy

Brilliant team of people, thorough and professional service and super fast. So glad we couldn't get into our dealership so we were able to meet the guys. Will be bringing the car here in future for sure.

  • Jake Dix

Customer service was great! Friendly and knowledgeable staff Made the experience very easy. Cleaned up all the areas where they had to be and car came out cleaner then it went in. Highly recommend!!

  • Alexandre Lamvohee

We've been getting our car serviced at Cox for a while now. Always great service, and never feel like we're been over charged. The run a professional operation, at a great price. Highly recommend!

  • Linda Michael

My car is going strong after 20 years due to Cox's consistently excellent service. I recommend them highly - they are thorough, efficient and pay attention to detail. Great customer service too.

  • Sabrina Kerber

Been using Cox for over 30 years for my three consecutive Pajeros. Friendly, reliable and professional, they know their stuff. Even though I live in Port Fairy, I still come back to Cox.

  • Gandewa Sanders

They’re very efficient, and thorough. As I was on a time crunch, they were very understanding and finished my car on time. Courtesy car was also nice to have while my car was in service!

  • Russell Belcher

The team at Cox Auto were very professional and kept me updated throughout the day on my requirements for my Audi A3. They did a fantastic job and went above and beyond my expectations.

  • Michael Samu

Amazing service. Had a problem post major mechanical work. Took it back for check up, rectified without charge. They guarantee their work, and deliver on quality results. Recommended!

  • Jason Pasqual

Amazing service, Cox Auto helped us with a roadworthy certificate , very efficient, made the whole process simple, fast and easy. Thank you again to Graham and the team at Cox Auto.

  • Kenth Jacobsen

Coz have serviced our car for a number of years including solving an electrical gremlin. Another good service today based on what we agreed for our 10-year old car wotj 160,000km.

  • Caleb Pikoulas

Graham is very good to deal with, trustable mechanics that know what they’re doing and return your car in a super clean and tidy condition. Highly recommend for Audi servicing!

  • craig kincaid

Great staff, great experience, have used for a service the last few years, very happy to continue, they don’t push unless essential and advise on what is best. Recommend.

  • Joe Sedlak

took my vw polo to have air conditioner fixed I was charged $600 to have it fixed and it is still not working and now want to charge $3650 to fix it. not happy ripped off

  • Lenka Bezekova

Very friendly and professional team. Extremely satisfied with all services and pricing. Cox always delivers the car superbly detailed. I highly recommend this business.

  • Tom Vaughan

Attentive, cheerful young staff. I only booked a service but price seemed competitive for a higher end automotive place using a large bright space with new equipment.

  • Appala Pasila

Got my vehicle Roadworthy today. Customer Service is outstanding. Done the job as per there specified time. Highly Recommend the Business to everyone. Worth it.

  • Kirsty Ross

So glad I found this business! Exceptional communication and service. I was informed of every step. Highly recommend. Thank you Eddy, Billy and Graham.

  • Russell Boyd

Accommodated my works st short notice, thorough clear quote with pricing, sharp & clean service mechanics and works area. These guys know their stuff!

  • rikihana ngaruhe

Highly recommend! Staff were kind and very knowledgeable about their job and the place is nice and tidy. Will definitely be using them in the future

  • giocatoy

Very thorough and trustworthy. Fantastic workmanship and customer service. Highly recommended! Thank you Cox Auto & Team!!! Love your work!! :)))))

  • Linda Crooke

The service on my Mercedes was completed in the timeframe given and all work done was clearly explained. The staff were courteous and friendly.

  • Michael JP

Excellent service, did what they said they would and car was ready when they said it would be…. Easy drop off and pick up… very happy !!

  • Frank Marse

Great car services. I’ve been trudting Cox for the last 6 years and they are always beyond my expectations. Trust service and team

  • Claudia Rubens

Great, reliable service. The team are very accommodating and provide competitive quotes for servicing. Will definitely return!

  • Ben Edwards

My first time using Cox, Great experience. Billy and the team were very helpful for a major service.

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