Direct Plumbing

108 reviews

39 Orchard Way, Sutton SM1 3QQ, United Kingdom

direct-plumbing.co.uk

+447906333706

About

Direct Plumbing is a Plumber located at 39 Orchard Way, Sutton SM1 3QQ, United Kingdom. It has received 108 reviews with an average rating of 5.0 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Direct Plumbing: 39 Orchard Way, Sutton SM1 3QQ, United Kingdom

  • Direct Plumbing has 5.0 stars from 108 reviews

  • Plumber

  • "Keith responded to an urgent call re a serious leak with the basin taps dripping underneath the sink in the Gents Toilets at Granfers Community Centre"

    "I am so happy to have found Keith! He will be my plumber as long as he is in business! He is really passionate about his job and for that reason implements excellent solutions with skill and craft"

    "Keith is a star"

    "Always reliable and responsive, highly professional and knowledgeable"

    "Keith was on spot to respond fast and agree a time to come about to look into the blocked pipe issue"

Reviews

  • M O'Brien

Keith responded to an urgent call re a serious leak with the basin taps dripping underneath the sink in the Gents Toilets at Granfers Community Centre. Keith fixed the original leak and then turned his attention in rectifying a new separate problem in the adjacent Ladies Toilets. Keith proceeded to check and double check every sink, tap and toilet fixing until he was satisfied that everything would stay dry over the weekend. Next visit Keith had researched and suggested replacement taps. Keith ensure that every water outlet had been checked and was dry. His attention to detail and consideration whilst the water supply was turned off was second to none. I would certainly recommend Keith and Direct Plumbing to anyone.

  • Eleanor Karadimitriadis

I am so happy to have found Keith! He will be my plumber as long as he is in business! He is really passionate about his job and for that reason implements excellent solutions with skill and craft. After being hoodwinked by a bigger “plumbing company” I called round to various sole traders and found Keith, great guy and excellent work carried out with integrity. If there is a way to get the job done with the least amount of drama and damage, he will find it! I can’t recommend him enough.

  • Vicky F

Keith is a star. He gave me a quote on a leaking toilet, and he stuck to that quote even though the job turned out to be more complicated and took longer than anticipated. He is a perfectionist and likes everything to be exactly right, there is no slapdash, his work is done precisely and with care and pride. Keith is not only professional and reliable but a warm and friendly man, he is honest, straight forward, his pricing is very reasonable and I would not hesitate to recommend him.

  • Fabrizio Proietti

Always reliable and responsive, highly professional and knowledgeable. A few years back I needed help with a plumbing problem and found Keith during a quick Google search, being quite impressed with the consistency of the positive reviews. He was able to accommodate an appointment at short notice and sorted out my problem in no time. I have been relying on his highly competent service since then and can’t praise him enough for his dedication and the quality of his work.

  • K Sanks

Keith was on spot to respond fast and agree a time to come about to look into the blocked pipe issue. He was on time and upon a review was right on job as he knew what is required. All along he kept ensuring there are no other issues caused and his work was clean and professional. By end of the work he also ensured there are no leaks or any other blockages. Thanks to Keith, we have a very happy flowing sink now. Highly recommended and value for money.

  • Joanne

Keith was invaluable during the planning of our new downstairs shower room & upstairs bathroom. His advice and knowledge regarding products and their suitability helped save both time and money. The quality of Keith’s work is outstanding and he is fully committed to producing a fantastic end result. He is very reliable, tidy and showed tremendous respect for our home. We have absolutely no hesitation in recommending Keith and his work.

  • Caron Harris

Having been let down badly by 2 different plumbers thankfully I found Keith. Such a nice man, easy to talk to and he was so happy to help with sourcing and fitting a new bath tap and toilet flush. Also fixing my wobbling toilet seat which really wasn’t easy. Very professional and took pride in his work. Very reasonable price too, I would definitely recommend him to anyone and wouldn’t hesitate in using his services again.

  • Sinead King

Keith basically saved our Christmas. We had horrendous leak in a mains pipe that we couldn’t shut off. He came as soon as I called, reassured me and came at the exact time he said the next morning to complete all work. Very reasonably priced, tidy, efficient and made me feel completely at ease. Would highly recommend, very qualified and will definitely use again for future work. Thank you Keith

  • Thomas B

I have used Keith for a few years. He does jobs for me in my own home and also in tenanted properties. Keith is an excellent worker, professional and very pleasant to communicate with. He completes every job for me at a reasonable cost and to the highest standard. Originally he was recommended to me by a work colleague. I also have absolutely no hesitation in recommending his services.

  • Kristina Harvey

Keith has changed numerous radiators in my house since we moved in and when I changed my mind again. Keith has also fixed some leaky taps and advised on central heating and boiler issues. I have always found Keith really knowledgeable, polite, helpful and punctual with very reasonable prices. Keith is the only tradesman I have felt confident to recommend to other people!

  • gillam tina

I had water leaking from the flat above, which was getting worse.It was a Sunday so the fact that Keith was with me within the hour and stopped the water from leaking quickly prevented more damage being done.professional, friendly and very knowledgeable.very reasonable price too.i would not hesitate to use him again and recommend him to others.first class business.

  • Darryl Tinker

Keith is very experienced, professional and friendly. He did a great job replacing my boiler filling loop and went the extra mile with helping me to move my washing machine to access it and ensured all the radiators were properly bled for any trapped air. He was very thorough and meticulous in his work and the price was fair. I would highly recommend him.

  • A Amin

Keith was great, turned up with no hassle on a Sunday morning to fix a leak, talked me through what was wrong and what he was going to do to fix the issue. Went out a number of times to ensure he had the right fittings etc which tells me he didn't just want to botch it together and then also showed me what he had done. Happy to recommend him to anyone

  • Ralph Stickley

Called Keith in a bit of a panic to fix a leak on an outside pipe. He arrived very promptly to fix the problem, and explained how to stop the issue recurring (plus, had a lovely chat while he was fitting some insulation!) Would definitely recommend, and will be getting in contact with him again should we need any additional work doing in the future!

  • M J Coopes

Keith was amazing. As soon as I made contact, he replied as soon as possible. I needed replacement taps. Keith arrived one day and sent me a quote literally in hours. When I agreed for the works to be carried out, Keith turned up on time and kept everything clean and tidy. Amazing service and I would definitely recommend Keith! Thank you Keith.

  • Corinne Chennell

Have used Keith 3 times in the last few months for multiple odd jobs around our bathroom. Very fair pricing, always on time and friendly and professional. The place is always left clean and tidy and when my partner was on night shifts, he text to say he had left the flat, rather than wake him up. Would recommend him to anyone.

  • Tracey Carey

My elderly neighbour had a leak in his loo.. I called Direct plumping Keith arrived within 20 minutes. He was unable to fix problem but helped and also didn’t charge for his call out on a Saturday very kind and helpful and would definitely use him again and pay him next time .. Thank you Kieth so you were brilliant …

  • Dougie

Had to call Direct Plumbing at short notice today concerning a broken P trap on the bath. Keith responded quickly and soon identified the best way forward, and even with a difficult pipe installation he replaced the trap and now we are back to normal. Fully recommend Keith for a great service and price ….thanks Keith

  • Mark Christie

Had a leak underneath my bath that was really awkward to get to. Keith was around within a few hours, thought we would have to remove the adjoining sink and toilet for access but Keith managed to replace the faulty joint without doing so saving a lot of time and hassle. Very reasonably priced, would highly recommend.

  • Dave Brain

Keith was excellent - called him out late at night after a shower room basin tap pipe started leaking out of the blue. Keith arrived promptly, sorted the problem and came back a few days later to fit a new tap and connections once we had sourced one. Very pleased - Keith is friendly, tidy and punctual. Recommended

  • CJ

Just to say thank you Keith for the two brilliant jobs it looks so good. It's a breath of fresh air to find such a Professional Plumber that doesn't charge the earth and makes a good job. leaving the house spotless. I am already planning the third job, thank you very much. I have recommending you to everyone.

  • Megan Harvey

We woke up in the night to hot water leaking all over the downstairs. Keith answered his phone at 4am and was with us within 30 mins. He traced and repaired the leak, and was very chipper despite the early hour. Very grateful for his responsiveness and quick work. Wouldn’t hesitate to recommend.

  • Helen Theuma

Keith is a great plumber - he came over and gave a quote for the job, with no call out fee! It then turned out to be a bit of a nightmare job but he stuck with it to the end…a much bigger day than he had planned! He didn’t charge any extra. Also polite and nice to chat to! Highly recommend

  • C C

Thoroughly recommend Keith for his friendly and professional service. Kept me informed, giving me advice throughout and had my new shower up and running within 3 days of my contacting him. Having just moved to the area, it's wonderful to have found such a reliable and efficient plumber!

  • N Kay

Keith did an excellent job replacing my leaking tap in a very difficult space with an awkward sink to work around. Very happy with his service and would use him again. Keith also investigated and fixed a toilet leak for my parents and they are also very happy with his work. Thank you!

  • David Leskiw

I was let down by a plumber from Google and phoned Keith at 4:30 this afternoon in hopes he could get out in the next couple of days to fix my pipes. He came within 15 minutes, agreed a price and when he did additional work he still kept to his original price. Cannot reccomend higher

  • Holly Ackerman

Keith was very helpful and responsive when we needed help with a leak in our ceiling. He came and found the problem straight away and was able to fix within 24 hours which was so helpful. No doubt we will definitely be needing and contacting Keith again - would 100% recommend.

  • john foster

Keith was more than efficient in responding to an emergency request to a broken electric shower (Thurs pm) for which he sourced a replacement and fitted over the same weekend. No hesitation in recommending him to others and I will be calling on him again, Thanks Keith!!

  • Hazel Barnes

Keith was really helpful throughout everything, from identifying the problem to fixing it. He fixed the problem within 24 hours of us contacting him and was genuinely a lovely guy. We will 100% be using him again in the future and will be recommending him to others

  • Katie Parker

Keith did an excellent and professional job, and was very flexible around our delivery issues and other contractors doing works. Very very happy with our completed works - he moved our radiators in our bedrooms to new locations and replaced with new radiators.

  • Alison Attwater

I have known Keith for 15 years, and have used him to do all my plumbing work in two of my properties. His work is of very high standard and his attention to detail is exceptional. Because of this I have and will carry on recommending him highly to my friends.

  • Leon Tatlock

Keith recently came to our rescue at short notice when our heating system suffered a major leak one Saturday morning. He carried out the repair work quickly and to a very high standard, cleaning up thoroughly before leaving. I would certainly recommend him.

  • Ian Banks

Keith helped us with a blocked drain which turned out to be quite challenging given where it was located. We contacted him today and within 20 minutes he was on site. The overall service was excellent and I would very much recommend Direct Plumbing.

  • Mon Mon

I recently had a bathroom fitted by Keith Farrier. Keith was excellent: punctual, brimming with knowledge and very willing to answer the few questions I had for him. This resulted in a first class job being completed. I would strongly recommend him.

  • Richard Hammond

Keith has been our plumber for a couple of years. He is an excellent plumber, he is reliable and very tidy. When he says he will be there he is always on time. I can’t recommend him highly enough. Very honest. Standard of work is first class.

  • gerry cuddy

Keith went out of his way to help me at a time when he was very busy. He was a perfect gentleman, very professional and provided a first rate service at a very reasonable cost.If you have plumbing issues then he's the man. Highly recommended.

  • Orla Parslow-Breen

Many thanks for your plumbing expertise last weekend. You got us out of a jam. Prompt and professional service at reasonable price for a Sunday emergency call out. Nice friendly gentleman, will be using Keith again for future plumbing needs.

  • Sam C

Keith came to the rescue when I woke up to sewage flooding through the downstairs ceiling from the upstairs loo; called him at 06:30am on a Sunday, and he was round the house and finding a fix by 07:30. Problem fixed on the day at a fair

  • Wendy Keelan

Keith is reliable, always helpful and very cheerful and always does a fantastic job at very reasonable prices. Would recommend 100%. He came round to fix my leaking radiator very early on a Sunday morning which was very much appreciated.

  • Fay Bordbar

Keith has saved the day twice for me when I’ve had bathroom leaks from a poor install. He comes out same day or the next day and is thorough, reliable and accurate at solving the issue. Highly recommend and very fair value for money.

  • Beae _

Keith did an excellent job replacing my kitchen tap with a fair price. He also gave me good advice on general questions about plumbing. Keith is polite and reliable, and will not hesitate recommending him to friends and neighbours.

  • karen reddy

I phoned a few plumbers who could not come for days. Keith was able to come within 1/2 hour. Very polite, quoted the job, reasonable price and I accepted. Brought a new pump and fitted it straight away. Job done. Excellent service.

  • M-S Lvn

Great at what he does. Called him at 5pm and he stayed till 9pm to make sure the job was done right including a mad scramble to the shops before they shut! Will definately be the first one to call for future needs.

  • mitali mohanty

Keith did a great job fixing our dishwasher inlet pipe to the main system located in a tricky place within a reasonable price. He is a very experienced professional and patiently sorted out all the issues …

  • Farukh Akhmedov

Keith was very helpful when rpleaced the shower and syphon. Post service assistance is worth to mention. He attended twice after replacing the shower as system had temporary fault. Prompt and efficient! 5 …

  • Wilfred Sinclair

Keith has helped me out on a few occasions now, always been really happy with his work. He’s a lovely bloke, really easy to communicate with and of course is top notch at what he does! Would highly recommend!

  • David Fernando

Keith was prompt, personable and professional. His advice was spot on and he sourced and installed a replacement shower control unit for our shower in record time. I would highly recommend Keith to others.

  • Ken Starling

Keith fixed several leaks/faults for me since 2021. He’s always been on time and polite, and his work has been tidy and professional. Very pleased and would recommend to anyone with plumbing needs.

  • Kisan Bhatia

I need to change my wc flexible pipe to hard pipe. I was told it couldn't be done but Keith made it happened. He done a great job and had no issues ever since. Friendly and professional service.

  • Sebastian Zaremba

Keith was excellent. He arrived on the same day and resolved the issue by replacing a faulty tap. He was highly professional and knowledgeable. I would definitely use his services again.

  • Hilary Nicholls

Keith is an excellent worker, professional and very personable. His attention to detail is his hallmark, and he always clears up when the job is completed. Highly recommend his services.

  • Sue Kucuk

Highly recommend Keith he has helped me with numerous plumbing jobs over the last 8 years. He is reliable, honest in his advice and nothing is too much trouble. His work is top quality.

  • Julian Popple

Keith was able to fit me in an hour after I first called. He did an excellent job replacing an element in my water heater, and thoroughly explained what he had done. Highly recommended.

  • Mike Wong

Keith is very professional and I am very happy with his work. Price is good and reasonable and Keith even tried to fix my pump before replacing it at no extra cost. Highly recommended!

  • Hemant Pawan

We had our toilet replaced with a new one and Keith did a wonderful job. He was on time, polite and thorough. I would definitely recommend him for any plumbing work which you may have.

  • Iain Banks

We had just moved into a new home locally and had a leak under the sink. Keith was round very quickly after a quick call to fix it. I've kept his number for any other work we may have.

  • Paul Graham

Used Keith from Direct Plumbing for a shower replacement Prompt,professional friendly service. He went out of his way to sort out missing parts.Lovely job,would definitely use again.

  • Steve Chase

Always a bit risky when you pick a plumber from Google however I struck lucky with Keith. Extremely professional, punctual, value for money and a very likable personality …

  • June and Sue

First time we had contacted Direct Plumbing. we were very pleased with the help we got. Efficient timely and pleasant to deal with. Have already recommended Keith to a friend.

  • Ben Lochrie

I had a leak and Keith cane straight iver afyer a busy day to investigate. No major work needed done but if I do have any problems in future I will be calling him. Thanks! Ben

  • Sarah Hendry

Keith was prompt, friendly, diagnosed the problem and fixed it, all on a Saturday morning - what more could you ask? I will certainly use him again for my plumbing needs!

  • Michael Power

Keith came to my flat within 1 day of calling him and did a great job helping to fixing a plumbing issue in my bathroom. Nice guy and couldn't ask for more. Thanks, Mike.

  • Michelle Gager

Keith is a fantastic plumber - reliable, professional and he went above and beyond. In comparison to other plumbers he’s reasonably priced and honest. Highly recommend

  • Tracey Maunder

have known Keith for 10 years.he very reliable and excellent plumber he even came out to fix my sink at 7am on new years eve! very professional highly recommend him.

  • Lea Lan

I was more than happy with this company and would definitely recommend. Keith was thorough, efficient and a really lovely man. 5 stars! …

  • Nathan C

I removed a skirting board, which it turns out had a nail in to a water pipe. I used Google to quickly find an emergency plumber and found Keith – Thankfully!

  • James Beckley

Keith was great, came round very quickly located the issue and dealt with it promptly and professionally, friendly and gave cost up front , will use again!

  • sean hennelly

Very impressed with Keith , reliable , came on time , cleaned up after the work was done and explained in detail What the issue was . Would defo use again

  • Terri Hughes

KEITH the plumber has done a great job installing my sink , very professional and tidied up after he finished the job Will recommend him to my friends .

  • Linda Pendrill

Keith saved my Christmas Day. He came out late evening Christmas Eve & fixed the blockage under sink. What a service & all with a smile. Thank you

  • steve jordan

Had a bathroom disaster No shower or bath both leaking. Sorted quickly and professionally by competent and friendly Kieth. You were a star.

  • Holly Brooks

Considering the call out was 10pm on a Friday night the service was quick, friendly and issue was resolved very quickly. Highly recommend!

  • Likhan Saha

Kieth is very knowledgeable, found the leak straight away and resolved the problem very promptly. I definitely recommend him. Superb job!

  • Ash Booba

Fast, trust worthy and reliable. Will definitely use again! Thank you for coming to us short notice and on a Sunday! Fantastic service.

  • Tejas

Keith was able to come along on a short notice. He is friendly, professional and has done a good job. He also has a flexible approach.

  • Adam McGann

I had an emergency with the toilet soil pipe leaking and Keith came out within 3 hours and fixed the issue. Great service many thanks.

  • Joanne Auton

Great service. Friendly and professional. Installed all of our bathrooms. Kitchen and hallway as well. Definately recommend Keith .

  • Richard Leeves

I'm very happy with the quality of Keith's work. He was courteous and professional and I would definitely use his services again.

  • Roberto Torella

Keith did an amazing job installing a new tap on my kitchen sink. He was very professional and did a clean and quick job.

  • Lorraine Ball

Keith did a great job today, he was very thorough and it was a fair price. I would have no hesitation to recommend him.

  • M G

Reliable job, smart, tidy, effective radiator removal and replacement times two. Efficient, punctual, explained well.

  • Lisa Jenkins

Keith goes out of his way to solve problems, no matter how small. Professional and polite and gets the job done.

  • Louis Nicoletta

Very pleased with end result and Keith's responsiveness (he was at mine dealing with the issue in no time)..

  • Caroline Dennison

Highly recommend. Fast efficient service. Reasonable cost. Keith is a very polite and courteous gentleman.

  • Jay Patel

Really happy with Keith, good communication, excellent service and a fair price for an emergency call out.

  • Harry Graham

Great response time, same day fix. Fair rate, and a great service. Very professional. Highly recommended!

  • Rita Pereira

Friendly and professional plumber. Keith was able to pop by at short notice and did a brilliant job

  • k wright

Would highly recommend very friendly helpful and considerate and wouldn't hesitate to recommend him

  • Ellie Johnson

Good value, knowledgeable. Responded quickly and really good work. Thanks Keith. I'm very happy.

  • debbie burch

Superb service. Recommended by a friend and I would have no hesitation recommending Keith.

  • Max A

Called for some advice about a leak and received extensive guidance - highly appreciated.

  • chris cully

Very prompt and professional Will definitel use Keith again. Thanks again Keith

  • Giulia Carmichael

Thanks Keith! Super glad we now have someone we can wholeheartedly recommend!

  • Rez Panah

Great work and fair fees. I recommend their services with no hesitation.

  • Swee Sharp

Keith was easy to communicate and did a good job. Thank you

  • Bernardo Martinez

Fast answer and got the job done nicely and quickly !!!

  • Johann de Bono

What outstanding service. Thank you Keith

  • New Renaissance Film Festival

Great service. Reliable and friendly.

  • Lee Farrier Bossman Prodiet

A great service and knows his job

  • Robert Hanlon

Good, honest workmanship....

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