Domino's Pizza

529 reviews

5045 Soutel Dr Ste 14 Ste 14, Jacksonville, FL 32208

www.dominos.com

+19047652411

About

Domino's Pizza is a Pizza delivery located at 5045 Soutel Dr Ste 14 Ste 14, Jacksonville, FL 32208. It has received 529 reviews with an average rating of 2.9 stars.

Photos

Hours

Monday10AM-12AM
Tuesday10AM-1AM
Wednesday10AM-1AM
Thursday10AM-12AM
Friday10AM-12AM
Saturday10AM-12AM
Sunday10AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Domino's Pizza: 5045 Soutel Dr Ste 14 Ste 14, Jacksonville, FL 32208

  • Domino's Pizza has 2.9 stars from 529 reviews

  • Pizza delivery

  • "I tried to make my order by phone but no one answered"

    "Made an online order, it took an hour and half for the food to be delivered (online by 4:45 pm-to delivery by 6:20pm)"

    "I didn't get the pizza that I ordered"

    "Placed my order 3 hours ago"

    "The workers in the establishment could be a little more friendly and patient"

Reviews

  • Anthony Parket

I tried to make my order by phone but no one answered. I drove up there and placed order for pepperoni, jalapeños ,mushrooms pizza with wings and dreadlocks. When I got all the way home set down at table is when I noticed the pizza did have jalapeños on it. My receipt shows that I paid for jalapeños. Photo taken More

  • Tahnee KillsCrow

Made an online order, it took an hour and half for the food to be delivered (online by 4:45 pm-to delivery by 6:20pm). If you are okay with cold pizza…be careful with what the delivery to your door. Never have the order right. Every review comment by other customers is true…don’t waste your money.

  • Sha'Ron Sims

I didn't get the pizza that I ordered. Something spicy was in the sauce. The worst thing of all, is the fact that I specifically asked for the pizza to be delivered in the chair and for the door bell to be rung. Of course my family is eating cold pizza!!! More

  • Jacob Brock

Placed my order 3 hours ago. It is now closing time. After 20 attempted calls it came to my realization that I was not eating pizza tonight. Not only am I extremely unsatisfied but I will do my absolute best to deter people from your business in the future.

  • Monet Elise

The workers in the establishment could be a little more friendly and patient. The whole time I'm trying to order the guy kept saying anything else before I could get my complete order out. I love the food but I really dislike the service. More

  • Tekayla Pitts

I’m more than certain that this person handles the customers the way he does because of the area. So I ordered a pizza. Pizza had no sauce and tots were cold and didn’t come with the ranch either. Was told if he remade it I’d have to return

  • Bearz

Didn't even tell me my driveway drove around my trailer park my address is on the tree you can see it whenever you're driving through your lights will reflect off of it I told him what kind of car I had in my yard and they cancelled my order

  • Miles Davis

About a week ago I ordered a pizza around 6:30pm I waited and waited checking the mobile app it said it was getting prep went to the oven and then out for delivery. I never received my order I called numerous times no answer and around 12am

  • Kia Chalmers

I placed an order and my food was never delivered, although it said it had been according to the app. I called the store twice and was given two different names for the manager. The first person said they'd call me back after speaking with

  • Z. Will

I wish I could give the cook or the person that prepared my pizza a negative star. There should be someone that reviews the order before giving the pizza to the customer for accuracy. How do you prepare an order with double cheese and then

  • Mechelle Williams

This is the second time my family and I has had an issue with this store. The first time, we waited a little over 3 hours before we receieved our order, which was only 3 pizzas, 1 stuffed cheesy bread, and cinnamon sticks. This time, Idris

  • Mother Virgo

(jax soutel) I ordered pizza and wait an hour just to have the delivery driver tell me he couldn't get through to deliver my order. Granted there was some sort of party going on but he could've bumped the horn at least I mean it's a public

  • Raine Wolf

Made a few orders for delivery before without a problem. Make another one and they say I am out of delivery range. Call them back to set a pickup time. No problem, because I can just head over after work and its not too far out of the way.

  • shondah _19

So I’m sitting in my car placing my order, all the young men that work here, are standing outside smoking cigarettes. Everyone goes back no one washes their hands, no gloves on totally disgusting. I went in and asked the young man so they

  • Angel Thompson

Pizza is pizza ; however I had family come in from hurricane on Friday and ordered not knowing they only had 2 drivers ....that being said it was a long wait for mediocrity . Jasmine the manager when I called the next day was very kind ,

  • Justin Pardee

Ordered a pizza to be delivered at 9:45. I wrote in the description i couldn't not be outside until 9:45. I come outside my work place at 9:45 to no delivery person. I call the location and they proceed to tell me no one would answer the

  • Deborah Powers

Worst place ever. After the pizza tracker completes, you get a text from the delivery driver saying they are otw. Hours go by and you never get your food or an update. They turn the ringers on the phone off in the store and do not accept

  • Whitney Mills

I hate to leave bad reviews and I tried it out despite the bad reviews I read. I ordered delivery. My food was tasty besides the fact that I order two marinara sauces and only received one bothers me. When I asked to get another on I was

  • In Divine Time.

This is, hands down (in my opinion) the absolute BEST location in the domino's chain. Every time, I'll repeat that, every time I patronize this location I get hot, fresh, made with love food. Every, time. I have never had a good dominos

  • Tacarra King

This location is the worst. I ordered a pizza online money was withdrawn from my account to find out 2 hrs later that the order was cancelled as they didn't have enough drivers. I go to the store to address the issue. The store manager

  • Mz Theresa Johnson

Just moved in the area placed an order for delivery waited for my delivery checked my phone 30 minutes later and order was canceled. No courtesy call jyst order was canceled. Tried calling the store 10times no one answered kept getting

  • Brooke Lewis

I placed at order at 12:56pm... it’s now 3:00pm and my order still says “being prepared”. I called the store over 20 times with no answer. Finally store manager Jonathan picks up and as I go to explain, he cuts me off and asked for my

  • Cecille Jackson

This location is horrible! Would give zero stars if I could. Ordered online and was tracking delivery car location after it says driver was on the way. I kept refreshing my browser. And I kept getting notifications of my delivery time

  • Amber Mullecker

Straight garbage- order a pizza for delivery for my wife while I was at work and they didn’t deliver the soda, the sauces were missing, and pizza was jacked up. The person delivering also sat in my drive way for 5 minutes on the phone

  • S. Hayes

Taste alright A little burnt around the edges. better than undercooked I assume. Paid for two dipping sauces to go with order of pizza and chicken. Got in car realized I only had one, ran back to get the other shady pizza guy said go

  • chris bowers

Ordered last night at 933 order wad confirmed and was contactless. Called at 11pm and this morning in total of 18 times without answer. I have no order, no one will pick up, and no refund. This is the 2nd time this has happened.

  • Charleyene Martin

I ordered curveside pickup and didn't check the pizza before I left. When I opened the box, it was not the pizza I ordered! I was upset; but probably not as much the person who got mine. My pizza was much cheaper!

  • Joyce Price

I ordered online for pickup. Took 15 minutes for me to get there. Their no contact curbside delivery meant I didn't have to go inside. Just texted I was there and they brought me my order. Within a minute or two.

  • Ohyeah!!!

Weird that's it's on a not so good side of town but the pizzas better then most of the rest of the dominos around plus they have the most special deals of any dominos I've seen.. right on the wall when u walk in

  • Jeremiah Johns

Terrible customer service!!! Brought in a pizza that was delivered with all the cheese in the corner of the box. The manager on shift never apologized and gave me attitude for asking for a refund

  • Philip Sutherin

They never answer the phone, the only way to place an order is online. I have spent several hours calling to place a large order for a kids charity event and couldn't get through. More

  • Peaches Smith

I just Love their thin crust 3 topping large pizza!!! As a matter of fact, I'm craving one now! Served nice and hot, full of ingredients and flavor... and the crust... Perfection!

  • Shannon

I have been waiting over an hour for my pizza. No one is answering the phone so that I can cancel the order. It's been like this for about 3 months now. Needs New Management.

  • Marvin Jones

Terrell is a excellent worker he doesn't treat the customers like they are less than human ,he displayed excellent customer service give that guy a raise !!! More

  • Ruby Hardy

This time the staff was nice.. I see busy, but it was still nice to walk in and watch them 6 My order was ready when I got there.. I got my pizza... Lol..

  • Breana Sartain

Ordered pizzas at 4:30 and they were on my doorstep at 4:50!!! Delivery Driver was incredibly friendly also!! Pizza is wonderful as always.

  • Sarah Boatright

Need a refund, on Saturdays order it's Wednesday before anyone spoke with me to say I'll be Fri that's 6 days for return unacceptable

  • Deirdre Stafford

I love the Domino's on soutel road the food is great a service is great and I get my food very quickly within 30 minutes or More

  • Malcolm Livingston

The pizza is hard not good the cheese tasted spoiled I,m never come back Ever Again …
Service…
More

  • Adrienne Gratz

The couple that run this location are always so sweet and on time with the orders.
Service…
More

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