As always did a fantastic job. The employees and the service at this location are outstandingly great. My car was ready before promised and even after repairs they paid attention to every little detail I asked about, during their busiest time of day they still made time for me. I would recommend Doug's Place Strathcona to everyone.

Had my vehicle repaired here (body work through insurance) and they did an amazing job! They were extremely proffesional and had great communication throughout! They even completed the work way faster than initially estimated. Would highly recommend Doug's Place to anyone!

They will fix your car and do a good job. I can't comment about pricing since it all goes through insurance. If I had to complain, I would say they should estimate initial damages higher or with a buffer since my initial estimates have been

I’ve had the pleasure of dealing with Adriene in estimates, Maria (the hub of communications) and Doug himself. This team is top notch! I had to take my brand new Audi in for a repair and you’d never know anything had happened to it now, it

I drive a wheelchair accessible vehicle and after getting rear ended, the folks at Doug's Place were fantastic. They made the entire process of getting a quote and dealing with the insurance company easy. The work they did was excellent and

Do great work but the wait times to get your vehicle in... You're looking at months. Used to love the personal small business feel when I started using them 10 years ago. Now tho... They seem to have outgrown giving their customers the one

Excellent service repairing my vehicle following a minor collision that unfortunately damaged the front end of my Volvo. Adrian was great to deal with; extremely helpful and made me feel confident that my vehicle was being taken care of to

We live 3 hours away from Edmonton but we heard Doug's Place had a good rep, and they truly do! We had our bumper replaced on our 2020 Tesla Model 3 recently and they were incredibly kind, efficient and excellent to deal with. We ended up

Recently had the pleasure of dealing with this location to have a windshield replaced on my car. They promptly brought in the parts required and scheduled an appointment. The facility is very clean and Anita at reception was a pleasure to

Wonderful people. Got a very nice welcome from people and a little puppers! The best! They had tea coffee whatever you like! Anita is the most wonderful women to deal with and I just wanted to bake her a cake! I felt like all my questions

Thanks to Anita at the front desk！She is incredibly patient and professional. She is on point on my appointment and always called ahead to confirmed. I forgot my driver license twice for my car rental and I was very embarrassed. I was

I haven’t even gotten my car repaired yet, but had to shout out the amazing front staff who made sure I understood all the logistics of getting my car repaired and the payments and insurance etc. etc. I already feel taken care of and that

Doug’s Place was excellent to deal with! They send an email for you to access a website to check on the status of your repair. Maria was friendly and extremely helpful! They were aware I had to travel from out of town to pick up and drop

I used Doug’s Place on a recommendation from a friend working at a local Mercedes dealership. I wanted to ensure my vehicle would have quality parts and work. And I was not disappointed. The staff were professional and Doug was extremely

Wonderful experience with Doug’s place Strathcona. I live two hours out of town and they were very accommodating. Right from my initial phone call to getting my vehicle back. Very friendly & professional. The work they do is even better.

Amazing service. Anita is amazing at the front desk. Adrian and the team offer excellent service as well. I trust Doug's Place and recommend this fine establishment to everyone that needs auto body service! They care! You are not another

The place recommended to me by one of my colleagues, However I got my car back with 1-day delay, the did not take any responsibility for such delay, stating some parts where late, there was not even a simple apology for such delay. After

Best place ever. Professionalism at it's finest and they're always open to answering questions. Tons of communication. From the drop off of the vehicle to them working with my insurance to get everything dealt with, the entire process is

Brought them my 2019 Volvo S60. They were very good on the estimate and explained what was to be done. They then organized the rental car and had them pick me up at the shop. There was an issue with the rental company and Anita was very

Troy H and Anita at the front desk were both professional and very helpful. The whole process from start to finish was excellent. Troy made sure every little piece that needed to be replaced was done to my liking and the workmanship by

Doug’s Place is quick, extremely helpful, and extraordinarily kind. I am from the US, as is my car, and while my insurance company was giving me a runaround because of confusion resulting from me being in Canada Adrian was able to move

If you’re someone that loves your vehicle, I can’t stress enough to avoid Doug’s place. They have such poor quality of service and workmanship. Originally I took my car to Doug’s place with a very hi expectations based on reviews and a

My parked car got hit in front of my house. I contacted Doug's Place and spoke with an agent (Anita). This was my first accident and I was really nervous and didn't know what to do. She went out of her way to contact the other person's

Friendly & welcoming staff, a well run business, got a small tour of the repair centre, always kept me up to date on the progress of my repair and ended up being 2 weeks early on the repair. cant ask for a better service! thanks Dougs!

For about nine years, I've brought my cars to Doug's Place Strathcona Collision Repairs. It's an excellent place to have your cars fixed. Anita was friendly. Troy was accommodating. Adrian was blunt, but he listened to my concerns and

Doug's place provides excellent quality service. My car got rear-ended in May of this year. Doug's Place promptly set up an appointment for me. When I was there, they did a great inspection, gave me a detailed explanation of what they

Our new vehicle was in a collision a year ago and our insurance company strong-armed us into using their vendor when we originally wanted it to go to Doug's Place. Huge mistake....the insurance company's preferred vendor repaired the

Wish there were 10 stars! This place had THE highest level of customer service & their communications while my car was being fixed was amazing! To top it off, they even fully detailed my car before it was returned after repairs!

My catalytic converter was stolen. Seeing that I would be left with just a bicycle for transport, they were able to do the repair in just one day -- and at a great price. Pleasant and professional. Highly recommend.

Professional and courteous staff made pickup and drop off seamless. They provide regular updates on work progress and maintain clear communication with clients. Work was top notch. Would highly recommend.

Everyone from the receptionist, body mechanic, detailer and managers did a fantastic job on my car, I heard about Doug’s place from my father in law and was very happy with the service! Highly recommend

I was super happy with Doug’s Place, especially with Troy. He was super thorough, informative and worked with our insurance to approve $11K or repairs on a 9 year old car valued at $13,000.

Doug's Team Strathcona, A truly Top Draw Service Experience! The wonderful care with which they all showed me from my first encounter right down to handing me the GT key and finished

Took care of every single detail in the repair of my BMW. Very impressed with customer service and care they took. They went above and beyond. I highly recommend.

I chose Doug’s Place as they are a Tesla Approved repair shop. A 4 day repair turned into 17 days. Their excuse was delays in receiving the parts from Tesla

Great service. Very satisfied with my car repair. Picked up my car and the washed and vacced it and wiped all my windows. 5 star service for sure . …

I can't speak highly enough of this shop. The staff are very friendly, the owners are down to Earth and the level of work they produce is unmatched.

We had hail damage on my 2022 BMW X5. We had the SUV in at Edmonton BMW for service work and asked salesman Jeffrey where to take it for repair?

Took my cars here for years but the level of quality and service has dropped significantly in that time, no longer recommended.

Doug's place was fantastic to deal with. Thank you for a job well done on our vehicle.