Absolutely rubbish surgery...In 2 years I tried to book almost 4 appointments and 2 times they said you are not registered but when I showed card and letters they said on yes you are it was our misunderstand.then they said we can't book appointment if you come in person you will have to call in the morning. Called in the morning around half 8-9 them she advice me either go to walk in center or come in surgery to book an appointment as nothing available. ..what a joke

Stupid ass gp.you have to wait a week for appointments ,the staff is rude and just to make an appointment by phone you have to wait around an hour literally and if you really want an appointment you have to arrive there by 8am before they open and make one yourself .dont waste your time applying for them !!!!apply for Springfield road medical centre If you agree with me then please like this comment so it’s seen as more important so others can see it

Absolutely, disgusting, no patient care whatsoever. My mother a 81 year old heart patient, was told by a Reception 'Roma' on Monday 23 April in the morning that she keeps coming to make appointments. She only went as I had a text message from the clinic to say she should make an appointment to discuss medication. The Receptionist was rude, and really upset my mum. One star is to much to rate this clinic. Nina Munday

I did originally give this surgery 5 stars. I demoted them. The receptionist is rude (tall girl with hair tied back), the old Indian doctor is blunt and unfriendly (maybe because I'm white), they appear to not like black people and a patient stated this the other day when I was there. They seem to act like they are closing so don't care about what they do or speak to people. Real shame as I did like this doctors.

Very rude staff no care and i cant beleive how this people get job in reception thy dont give any service and help and one time i want to complain one of old women reception thy say manager is not here all the time you cant talk to manager at all to find solution with prob in reception i hope i give less than star because very very veryyyyyyy bad service in reception

Quite possibly the worst run medical center in England. No organisation, No communication, No understanding of patient needs. Staff are rude, unhelpful and the furthest from polite and helpful as we are from the moon. This practice should be closed and the NHS should withdraw funding as I am really not sure if it is being spent correctly.

Janellie receptionist clearly tells me I cannot send my registration by email... even during a pandemic... then proceeds to argue that I have to find another surgery that will accommodate contactless.

One time I needed to use their services they failed me so I had to pay for private.

Reception rubbish and not helpful staff and very rude with patient

The worse medical centre in UK!

Very rude doctor and staff