Eclipse Travel

90 reviews

Level 5/115 Pitt St, Sydney NSW 2000, Australia

eclipsetravel.com.au

About

Eclipse Travel is a Travel agency located at Level 5/115 Pitt St, Sydney NSW 2000, Australia. It has received 90 reviews with an average rating of 4.8 stars.

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Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Eclipse Travel: Level 5/115 Pitt St, Sydney NSW 2000, Australia

  • Eclipse Travel has 4.8 stars from 90 reviews

  • Travel agency

  • "Together with a married couple next door, my wife and I booked an Antarctica cruise in 2019 with Eclipse travel"

    "Matt of Eclipse organised the most amazing Patagonia Lakes trip for us"

    "Just returned from a spectacular 3 week South American vacation with my wife, mostly in Patagonia, arranged by Eclipse"

    "My husband and I had a trip to South America last month with Eclipse Travel"

    "I have just completed a month-long trip to South America which included Chile, Bolivia, Argentina, and Brazil"

Reviews

  • Peter Bourne

Together with a married couple next door, my wife and I booked an Antarctica cruise in 2019 with Eclipse travel. The trip was scheduled for January 2020. When Covid hit, we could not travel to South America and the cruise proceeding was very doubtful. We contacted Eclipse and asked for a refund of our deposit. They said no but that we could do a cruise the following year. As the pandemic worsened, we doubted that this even trip would go ahead. We were afraid that Eclipse would go under and we'd loose all our deposit. We checked the terms and conditions and they clearly said that if the trip was cancelled due to natural disasters, which Covid legally was, we would be a full refund. Eclipse did not agree with this and withheld almost $4,000 of our deposit, saying that they had to do administrative work organising our trip, and this money was for that! Our neighbors were also told that Eclipse would withhold almost $4,000 of their deposit. Travel insurance at that stage did not cover Covid so we are still significantly out of pocket. Eclipse has been very difficult to deal with and we would certainly never use them again. I am writing this to warn others about getting in plain English, from any travel agent, under what circumstances they would refund deposits if trips don't go ahead. Eclipse seem to have their own interpretation of legal documents and we are extremely disappointed and upset.

  • Robyn Black

Matt of Eclipse organised the most amazing Patagonia Lakes trip for us. After our magical trip to Antarctica for 10 days we thought it couldn't get any better but we were wrong! We flew from Ushuaia into El Calafate on Lake Argentino with a day trip to the Perito Moreno glacier - after seeing so many glaciers in Antarctica thought not another one, but wow! we were gobsmacked - spectacular! From there we flew to Bariloche on Nahuel Huapi Lake - more amazing spectacular views of lakes and snow-topped mountains, German/ Norwegian influenced towns. Our next amazing adventure was a 10-hour trip by 3 catamarans and 3 buses across 3 beautiful lakes, mountains and through uninhabited national parks from Argentina to Chile with outpost border crossings in the middle! From Puerto Varas we then did an 8km return hike through the beautiful Alerce Andino national park near Puerto Montt to a 2500 year old tree before flying back to Santiago. All the hotels were excellent overlooking lakes and our guides were all terrific, very personable and everything went without a hitch. Having travelled with Eclipse before through South America and Galapagos they always come up with amazing, different, varied itineraries to suit your likes and everything goes without a hitch, can't recommend them highly enough!

  • Dave Meehan

Just returned from a spectacular 3 week South American vacation with my wife, mostly in Patagonia, arranged by Eclipse. Blake was fantastic to work with and really nailed the itinerary for a place where we were flying blind. Our itinerary was Buenos Aires, El Chalten, El Calafate, Ushuaia, Stella Australis cruise to Punta Arenas, Torres del Paine and Santiago. The local operators in Argentina and Chile were outstanding. The private guides were all excellent. The transfers were seamless. Everything was taken care of for us; we didn't have to worry about anything. The hotels were magnificent as was the cruise. We saw every conceivable variety of native animal - penguins, condors, guanacos, rheas, cormorants, foxes, whales, eagles, etc. Only thing we didn't see was a puma and I'm ok with that. The flora was spectacular as well. A number of people have asked me what my favorite part of the trip was and my response was... everything. It was all first rate; world class. Stunning scenery, friendly and interesting people, luxury, etc.. A trip we'll never forget. It takes a lot of people to put together a trip like that so hats off and sincere thanks to Blake and the team at Eclipse.

  • Ellie Kheirkhah

My husband and I had a trip to South America last month with Eclipse Travel. The itinerary was good and we had a chance to see amazing places in South America. But you have to be clever otherwise nobody take care of you there. We were in the hands of bunch of local cheap tours that just wanted to finish their day tour and you even can not find them after?! There is no connection between them and no one take any responsibilities if something goes wrong. We lost couple of amazing opportunities that we wished to do like climbing to Machu Picchu mountain! They gave us the wrong ticket!!! Make sure you have a proper travel insurance too. Eclipse Travel recommended us the most dodgy travel insurance ever! QBE. Unfortunately, we ambushed by two men in Rio de Jeneiro in front of our hotel in Copacabana Beach at 5:15 pm. They Stabbed my husband in his chest and he nearly to die. This insurance did nothing to cover us. All they said is fake and just making money. They will find the hidden sections to get rid of customer and Eclipse just took your money and do nothing. I do not recommend such an irresponsible travel agent to anyone. We are lucky we are alive.

  • Trevor Galbraith

I have just completed a month-long trip to South America which included Chile, Bolivia, Argentina, and Brazil. My group of three included my wife and her mother, 83 years of age. Discussing that the Bolivian component which was going to include high altitude and remote travel I was reassured of the insights and the rich rewards of such travel. Bolivia turned out to be a highlight of the journey, which included many. I also need to compliment Eclipse Travel for their pre-trip documentation, their interactive trip web site all of which was put together at short notice. We were also supplied vital destination information including how to get access to a visa for Chile for Australian passport travellers. On reflection the start of the communication with Eclipse Travel to the end has been most enjoyable - such interactions when travelling are often filled with angst and unending questions and difficulties. The companies Eclipse Travel work with on the ground in South America were first class. We skipped queues, were overwhelmed with our guides hospitality in all four countries and returned home with great memories.

  • win Chan

We are very impressed with the excellent service provided by Anton and Tiffany of Eclipse Travel, Sydney. We visited South America twice before, so planning another tour for us posed many challenges. Neverthelsss they patiently proposed various options and made changes to match our preferences. Regretably we had to replace their well planned itinerary for a guided African tour because our family had concerns for us as senior , independent travellers. Unfortunately, after paying and almost finalising our African tour, our son was hospitalised. We reluctantly had to cancel our booking again ! We just happily completed two cruises ( ocean and river cruise ) in Europe - efficiently put together by Tiffany and partly funded by the balance of payment from our previous booking with the company. Throughout the process, they managed our requests , changes and bookings with remarkable patience, understanding and professionalism. Our sincere fiver star rating for their performance.

  • Juju_Charmz

From the moment I inquired about South America with yourself and Eclipse, to experiencing the holiday, the service, the on-ground staff from each country I found everyone fantastic. As the trip was over 3 weeks, across 3 countries, 8 domestic/internal flights, 11 hotels/tents, 8 tours, 1 adventure trail and multiple transfers, hotel breakfasts etc., this meant the co-ordination needed to be of military precision. We were in good hands with all our questions answered before we left. As the main part of the trip was to complete the Inca Trail to Machu Picchu (which we did), we discovered the adventure company ended up being exclusive to us. What a bonus! All on-ground staff in each country including yourself Lara gave us an amazing and memorable trip. Very little issues were experienced that were in our control (i.e. flight delays, presidential elections). I would recommend Eclipse Travel to my friends and family and in 2020 will be back to organise an Icelandic Adventure.

  • Jessica Meyer

Eclipse Travel put together a fabulous trip for our group of 4 women travelling to the remote area of Patagonia in Chile and Argentina. Our group was not familiar with the area and not very well travelled internationally, so we didn't know what to expect, and Eclipse arranged the most seamless, easy, fool-proof and breathtaking 2 weeks of travel for us. Every site we visited was amazing, and every transfer at airports to hotels was timely, professional, and safe. We didn't have to think about anything but having fun. We were even asked by another group on a cruise who our travel agency was because they were impressed we were able to travel without a guide and appeared to be having such an easy and fun time - so we recommended Eclipse Travel to them for their future travels. We will certainly be using Eclipse on our next adventure travel. Cannot emphasize 5 STARS enough!! Trip of a lifetime.

  • Brad Howard

We arranged a trip to Africa with Eclipse Travel and asked them to follow our itinerary of locations and timing. Luke put together a perfect trip covering everything we wanted to see including all flights, airport shuttles and game park transfers. It went like clockwork for the whole trip through 3 countries, we weren't waiting for anyone at any time. All choices of accommodation and safari's were excellent and met our expectations. Eclipse Travel give you confidence in your trip because all documentation is kept in your own travel file online, which can be accessed at any time when travelling. Of course you can print them all out like I did if you don't trust online copies. Overall our trip went perfectly and we cannot thank Luke at Eclipse Travel enough for arranging everything for us like he did. I would certainly recommend Eclipse Travel if you are considering an overseas trip.

  • Fran Ackermann

Eclipse was amazing - from start to finish. South America has been a continent I have wanted to visit for a long time but whilst being an experienced traveller I was somewhat uncertain about how to ensure a safe, comprehensive and engaging visit. Eclipse made this happen. Their network of agents within each of the countries we visited meant that at all times we knew there was someone there for us if things went 'pear shaped', ensured we had excellent guides (who were open, forthcoming, and really helped us get a sense of the country - and every now and then threw in an unexpected treat), and who enabled us to see and experience each country's uniqueness. The information and advice Eclipse provided in the planning of the adventure was incredibly helpful - many of the places we visited I had not been aware of before - Shae's knowledge proved invaluable. Thanks so much to all you.

  • Hazel Strudwick

Just back from tailor made trips to South America and Mexico. This is the second time that Lara has put together 2 fantastic itineraries. The local operators used in Chile, Argentina, Uruguay and Mexico were brilliant. The guides, transport, hotels, tours were all excellent. Eclipse gives you support both from Australia but the local operators are just a WhatsApp message away - always responding very quickly. There was always someone to meet us - either off a flight, bus or train. Every hotel was expecting us. Every pick up was on time. Very reassuring when travelling independently in Mexico and South America. We always felt safe. We will definitely be using Lara at Eclipse again - we loved our travels. Great itineraries to experience the sights and cultures of the countries. Made some amazing friends and memories. Definitely recommend.

  • Lay Hong Gwee

We have just returned from South Africa, Zimbabwe and Botswana, this being our first trip to the African continent. The trip was organised by Alisha from Eclipse Travel. Very impressed with Alisha who patientlyly answered our emails and many questions very promptly. Before the trip, we really do not know what to expect but on arrival at Johannesburg we were met by our representative when we were collecting our baggage which was a pleasant surprise.Everything went as planned after that. The accommodations were very comfortable and clean and the manager, safari guides, trackers, chefs and other staff at all the lodges were very friendly and helpful. We saw the big 5 as well as the African wild dogs which really made our trip. Will definitely use Eclipse Travel again.

  • Cb Chan

Co-ordination on airport and wharf terminal pickup was good. It is important to have an English speaking guy doing pick up at arriving airport Quality of accommodation was adequate to match the price. Transportation vehicle at El Calafate airport was not high standard; jam packing maximum number of passengers into a van and not enough room for baggage. Hindsight, I rather rent a car and drive myself. I was confused about baggage fees charged by Aerolingas Argentinas. Some airports charged nothing and some charged high fees. It is an issue on Argentinean airline S America is a beautiful place with plenty of unusual scenery. I will go back again and become smarter in arranging the itinerary. Eclipse Travel will definitely be considered.

  • G L L

I booked a trip through Eclipse Travel address 10/60 Pitt Street, Sydney, NSW, in 12/2017 aboard the Ocean Nova on 11/2018 which was an Antarticia 21. The ship, crew and expedition team were great. The Drake Passage is everything you can read up on it. Bring seasick patches or plenty of tablets. It's an experience. Bring a great camera phone cameras will not do it justice. Next trip I will skip the Drake Passage. Remember $10.00 to $15.00 US DOLLARS are highly recommended for crew & team members per day. Averaging 50 members. Ask for Camilla or Lara their great, please do what they need you to do when they need it done. I didn't but they was great. Sorry Camilla & Lara. But THANK Y'all I got all seven (7) continents now.

  • Susan Robbins

Eclipse Travel are awesome. Just back from an amazing South American and Antarctic holiday put together by Shae with some help from Tiffany while she was on leave. Their itinerary suggestions were fantastic and their attention to detail was much appreciated. We loved the hotels they chose for us and their South American partners were great. When things outside their control caused a major disruption to our plans, Eclipse were very proactive in finding the best solutions to salvage the holiday for us. We would highly recommend Eclipse to anyone travelling to South America and the Antarctic in particular and will definitely be using them again. Thanks again Shae for facilitating the most incredible holiday.

  • Pejvak P

I found Eclipse Travel through online search and it was during pandemic time which most of the small businesses closed their offices. Hence, I trusted Matt (the business owner) and went through all steps online. I now have no doubt I chose the best possible travel agency. He did a fantastic job and the package he put together for South America was amazing. All hotels, flights, tours, travel agencies, and inclusions was excellent choices and he also gave me some upgrades for hotels and flights for free. He was also supportive and available for all questions and quries I had with open arms. I 10000% recommend Matt and his agency to everyone and can't wait to book my next trip with him. Thanks Matt!

  • Anthony

Do not use this company - they are a rip-off. They have a fancy call centre which provide great speil to obscure destination but in reality - they do nothing for you !! This is how they operate - they find local tour operators who work in remote or obscure locations and they simply on-sell those tours (adding their own logo) and then charge you more than double what the local operators charge. For example - with Cuba - They simply on-sell tours from a local company called Green Alligator tours. They engage the local operator, and then charge you double. It's money for jam. Do youself a favour - do your research - find a local operator and dont waste your money with these pirates !!

  • Selvan Kanniappan

We used Matt from Escape Travel to book our trip to South Africa which included Capetown, Johannesberg, and Hoedspruit. Found him great to deal with and he put together a great holiday for us. The highlight was the safari at Moditlo Lodge. Whilst we were in South Africa we ran into problems when our hotel took us to the wrong airport. Had to contact Matt who was on also overseas at the time but told me what to do and who to contact and Escape Travel sorted out the necessary amendments for us. Would have no hesitation recommend Matt and the team for anyone looking to travel and will be using them again in the future.

  • Gerd Hollander

Everything about the Chile 2019 eclipse trip was terrific! The actual eclipse event was great, with a nice set-up and good food at the watching site. The weather was perfect too, but as expected in the desert. The rest of the eclipse package, while a bit hectic, was interesting and well conducted by your local guides. Even the Patagonian weather was sunny! Our travel group, mostly Americans, bonded nicely. Our second shorter package, to the Atacama, also went well, with excellent local guides and drivers. Overall, we are extremely happy with our experience, and with the organisation both here and in Chile.

  • Andrew Shepherd

Excellent from the perspective that you can plan a completely bespoke trip going where you want for how long you want with the backing of tour guides, pre organised transfers and hotels. On the negative side, I found the prices were pretty inflated for making changes (most hotels they use have strict cancellation policies) and some of the hotels were not of a good standard (I would have assumed all would have been vetted previously). Nonethless, the agents were responsive to emails and calls throughout though I did feel like they could have provided more options for tours and optional excursions.

  • Meredith Malcolm

The itinerary put together by Luke was perfect for us. We had an excellent mixture of locations between Johanesberg, Zambezi National Park, Chobe, Okavago Delta, Cape Town and Makalali Game Reserve. All the accommodation was wonderful. Each camp or lodge was unique but all had friendly staff, beautiful food and the game drives/boat rides exceeded our expectations. A special mention goes to Illios, the company which provided our transfers and private tours. Their drivers/guides were always on time, lovely people and we always felt safe with them. We would highly recommend Eclipse.

  • Bruce Rutherford

We are Canadians who booked our Antarctica trip through Eclipse an Australian company. We did that because the Eclipse agent, Mauricio was the quickest and most responsive to all our initial enquiries which were made to several different agencies. Mauricio was excellent throughout the whole planning and trip execution process; attending promptly and satisfactorily to all our requests. He was a pleasure to deal with. Karen of Eclipse was with us on the Antarctica trip. She was a pleasure to have on the trip and to share her knowledge of previous Antarctica experience.

  • Philip Maxwell

Just returned from Africa on the Best of Kenya and Tanzania safari – we had a great trip – saw all the animals, very knowledgeable and friendly guides/drivers in both countries and excellent accommodation as chosen by Eclipse Travel including a real bush camp in Serengeti and fantastic views from Sopa Lodge at Ngorongoro Crater. Our thanks to Anton for organizing the trip and answering all our questions – very helpful – and also to Eclipse Travel and their local operators for the high standard and quality of this trip – we will be recommending you to other people

  • Karen Richards

Luke at Eclipse Travel has created a 7 week itinerary for our group of 4 to tour Central America in October. I feel compelled to write this review before we travel as Luke has been exceptional in every aspect. His local knowledge is extraordinary and his enthusiasm to visit this region inspiring. Absolutely nothing has been too much trouble. Our questions and emails have been answered in a timely and efficient manner. He is incredibly patient and polite. We are looking forward to our trip which I am confident will be a huge success thanks to Luke.

  • Patricia Elmore

Hi Mauricio Well my trip of a lifetime is over which is sad however all good things must come to an end! I just wanted to thank you for your valuable information which cemented my decision to do the trip. I could not fault any aspect of the trip, the staff where amazing, the organisation great, rooms very comfortable, lectures incredibly educational, ship great size and the wildlife, landscape and landings .....well I find it difficult to find enough words to accurately describe it- ABSOLUTELY FANTASTIC. That's enough from me, bye for now. Trish

  • Ros Bartlett

Nothing but praise for this travel company. From start to finish they were truly professional. Anton answered any queries promptly and their travel partners in South America were excellent on our 37 day tour. All our guides were amazing in showcasing South America in both the highlights but in how people live. We had a problem with the airline and we missed our connections and it was handled so professionally and they got us back on track so we didn’t miss any of our trip. Couldn’t recommend them highly enough. Would definitely use them again.

  • Robb Wallace

We recently toured South America (incl Galapagos, Amazon) and an Expedition Cruise in Antarctica organized through Shae at Eclipse Travel. Everything ran very smoothly including when Peru was cancelled at the last minute. Shae suggested an alternate itinerary incl Mashpi Cloud Forest and Avenue of the Volcanoes in Ecuador which was amazing. Eclipse showed their best in always being responsive incl getting a lot of our money back quickly from the Peru cancellation. We will be happy to use them again next time and recommend them very highly.

  • Muniroh Alie Assegaff

Me & my husband just got back from South American tour of Chile, Brazil, Argentina & Peru. Our Amazing tour was organized by Mouricio from Eclipse travel Sydney ( thanks so much Mouricio ). Our highlight was visiting Iguazu falls from both country ( Brazilian & Argentinean side ). Machu Picchu come second followed by Amazon & lake Titikaka with the floating islands. Can't thanks enough to all the team ( guides & drivers) that organized by eclipse travel to takes us around. Will definitely travel with eclipse travel again.

  • Benjamin Massi

Excellent travel agency. I highly recommend them to organise a trip to Patagonia. Eclipse Travel have made this trip unforgettable. Matt and his team are excellent. They are very helpful and they have the best knowledge of Patagonia. Their recommendations for Patagonia, from accommodation, transfers, flights and tours have been perfect! We could have not made this trip possible without them. We will definitely book with them again. Best customer service ever!

  • Farah Khalil

It was an absolute pleasure dealing with the Eclipse Travel team, right from the inquiry stage, to the flawless arrangements for our South America trip, and the constant check-ins to ensure that everything was going as planned. Matt and his team, who had assisted us with our travel plans, were very friendly, attentive and obliging. We had a great experience with Eclipse Travel and will definitely book future vacations through them. Highly recommended!

  • Suzanne Prabhudesai

Not being familiar with Eclipse travel before booking, we were a bit apprehensive - but OMG - what a fabulous team and what a fabulous experience! Everything from the initial advice, to the planning, booking and then on-the-ground organisation, this was the best experience ever. We were very, very impressed by the flawless coordination and the quality of service at all levels! Already looking at going back to Eclipse for our next destination!

  • Angela Lapierre

We had the most amazing trip to Patagonia. Eclipse travel provided us with all the information and great suggestions to create an amazing itinerary. They answered all of our questions in a timely manner and even when the original trip had to be postponed in 2020, they worked with us to change our plans and make sure we had the best trip ever. I will definitely recommend this company and use them for our next adventure vacation!!

  • Danica Barron Dhillon

These guys are top shelf. They actually pulled off an eclipse trip to S. America in the middle of covid-19. We got special permission to go from the Argentinian government. They followed all covid-19 protocols. If they can do that, they can do anything. Would not hesitate to book with them again. Absolutely fabulous. We were taken care of the moment we signed up until well after the trip (with follow up questions and photos!)

  • Maria C

Professional every step of the way. Our trip to Mexico and Costa Rica went off without hitch thanks to excellent organisation by eclipse travel. The local partners were always waiting for us and were extremely helpful. This was brought to the fore when I accidentally left my camera behind. The local partner in that country arranged for posting back to me. Great communication every step of the way. Would recommend!

  • Kerry “Solo Nana” Parke

My first time to Antarctica was an amazing experience. I am so glad it was handled by Eclipse, in particular Shae. It was ahead ache with cancellations and changes due to unforseen circumstances and I did not have to concern myself about any of it. Not sure I'd have managed without Shae. Filled me with confidence for solo travel . Thinking about where I might go next time already...I've only been home a week!

  • Elena V

We went on a 14 day tour to South Africa (short stay in Swaziland) and had the most amazing time. The tour was perfectly organised by Eclipse and the tour operators were knowledgeable and reliable. There were no hiccups and the tour ran according to schedule. Above all we got value for money and experienced a great deal of the country in a short amount of time while staying in accomodation of a high standard.

  • BrendaK

We booked a trip to South America (Peru and Argentina) for 2.5 weeks. The tour was tailored to what we wanted in our trip. Thanks to Anton, the trip was well organised and went very smoothly. We had a few hiccups with our flights on our way back to Sydney but this was beyond the control of Eclipse. Eclipse was very responsive to my calls and emails and I would be happy to use them again for my future trips.

  • Heng Beh

Our Private South America pre tour discussion and email communication with Blake of Sydney office had been smooth , efficient and helpful. Local agents used are very good and efficient. Transport arrangment are prompt and always 10 minutes ahead of pick up time. Tour arrangements and itinerary were as planned . Hotel bookings were according to our requests. No hesitation at all to recommend Eclipse Travel.

  • Sandra Zingg Peel

Eclipse Travel put together an amazing trip in Egypt for my husband and I. They did a fantastic job from putting together the itinerary right through to organising absolutely everything to perfection, and their contacts in-country were marvelous. The entire trip was dotted with highlights, including the multi-day trip on the Nile on a dahabeya, and is going to be very hard to top.

  • Janice Gardner

We recently returned from a wonderful 6 week holiday in Africa all arranged through Matt at Eclipse. Everything went without a hitch and we would thoroughly recommend Eclipse travel. This is the second time we have used them as we had a fabulous South America holiday in 2014 which was also arranged with Eclipse and had no hesitation about using them again.

  • Andrea Henry

I thoroughly recommend Eclipse Travel to tailor make your South American Travels. Not wanting to go on a group tour our custom tour for two was an unforgettable experience and very professionally accommodated from booking through to the on ground guides and drivers. A truly unforgettable five weeks. Thanks to Shae Doherty "Travel Designer" extraordinaire!!

  • Lynne Brown

Our second expedition experience arranged by Eclipse Travel. Outstanding service, with attention paid to our needs and requirements and tailored to suit. Lots of information e mailed ahead of the trip and loaded onto our web portal so always available when needed. Quick responses when the inevitable hiccups occur while overseas. Highly recommended

  • Suellan Beggs

Very happy with Eclipse. No issues on our South Africa adventure. Everything was in place, transfers to and from Hotels, Lodges Airlines. Great accommodation all over South Africa, Botswana and Zimbabwe. Selected great Safari Lodges. No issues again well organised. Had used before when travelling to South America that's why used for South Africa.

  • Lynn Kobrin

I booked my trip with Eclipse before Covid. With all the disruptions created by the Pandemic, Eclipse kept me updated with the changes that were made and even gave me an option of postponing the trip. They were very professional and although I don’t live in the same country, that wasn’t an issue and I would happily recommend them to anyone.

  • Susan Young

Matt at Eclipse Travel was amazing. They worked with us closely to get us on our adventure of a life time during these challenging COVID times. Trips were cancelled and rebooked and changed. They were very responsive and willing to work with us to make sure we stayed safe along with having an amazing time. I highly recommend them.

  • Ivan Signorelli

Eclipse helped us plans flights to Brazil and a trip to Peru. It all was all very seamless. The hotels were great, in perfect locations. The guides were amazing, the best. They were very knowledgeable, fiendly, caring, and always on time. Blake and the team were always responsive and helpful. Would be happy to recommend them.

  • M T

Booked Antarctica trip through them about 18 months ago and was given a discount from the listed price. Along the way, Karen was providing information to me. Just completed the trip 2 weeks go. Thoroughly enjoyed my trip and glad that I have chosen the company (although I stayed in Singapore) and Karen is of great help.

  • John Allcock

Eclipse were excellent from start to finish. Nothing was too much trouble and some change to timings we needed to make were done without any fuss and were able to be done at no extra charge. The team also help with some problems we had with a booking we had made ourselves. I would highly recommend Eclipse, great job

  • Tony C

We have just been enquiring about options for a family trip to Cuba. The staff at Eclipse have been awesome and extremely helpful even though we haven’t 100% decided on a destination yet. They have been so generous with their time and their knowledge of all the options for trips to South America. Thanks guys!

  • Eileen Roche

We booked East African Migration tour through Eclipse Travel and could not have asked for better service. From our initial enquiry through to follow through during and after our trip, we cannot fault the customer service and the attention to detail. Thanks Karen - we appreciate the great service we received.

  • Maria Ienna

Could not find a fault, I rate this trip as the best I have ever experienced in terms of efficiency and value for money. My husband and I have had many trips, but our 3 weeks in Brazil, Argentina, Peru and Chile, has now become one of our favourite trips. Well done Anton and thank you Eclipse Travel!

  • Jennifer Shayler

Borneo Eclipse Travel ensured our group of 8 was looked after wherever we went. the tours, guides, accommmodation, extra services exceeded our expectations. this is our second experience with Eclipse Travel and I rate them highly. We were looked after from the minute we arrived to our departure.

  • Peter Wiseman

I would have no hesitation in using Eclipse Travel for any future tours. My trip to South America & Antarctica was expertly organised by people who had travelled there before. Everything was planned perfectly for what I wanted to do & I have no complaints whatsoever. Peter Grafton NSW

  • Pat Connor

My trip had to be cancelled due to the pandemic. Both Matt and Hilary were exceptionally helpful in chasing down refunds with the private entities and airlines. They were prompt in responding and worked tirelessly in a difficult time for the travel business. Would definitely recommend

  • Janet McLean

So pleased Eclipse Travel are now back offering wonderful travel experiences to many parts of Australia and around the world. The trip they organised for me to visit Central Australia catered for all my wishes and needs. All travel was seamless and stress free. Keysborough Vic

  • Janet Turner

We fell in love with South America - the whole trip was fantastic, it completely exceeded our expectations. We definitely recommend Eclipse for their efficiency and value for money. Everyone was so friendly and helpful. Thanks Karen for organising a great holiday.

  • Andrew Button

Fantastic experience dealing with Eclipse Travel, in particular Hilary. She knows the country, locations, resorts so well that you always feel someone is giving you the best advice possible, from a "local" perspective. I would definitely use them again.

  • Arthur Sawilejskij

I've booked a few trips with Eclipse and the service has been excellent - fast and efficient. At times when things went astray during trips Eclipse (Matt) was there to sort out any problems. It gives me confidence to travel knowing I am in good hands.

  • marion Davey

Both Blake [on our Covid affected trip to Antarctica in 2000] and Matt [when we finally went a month ago] were incredibly helpful and went above and beyond to ensure that we travelled safely and successfully. A really great team at Eclipse Travel.

  • Glynn Smith

Booked a five week trip to Africa through Eclipse. Matt was exceptionally helpful recommending places to visit and structuring our itinerary. To say it was a trip of a lifetime was an understatement! Will definitely book another trip again soon.

  • Wendy Davidson

Our South American adventure was fabulous. And a great part of that was the seamless forward planning by Eclipse and their local providers. It was a wonderful experience without a hiccup. Thank you. Would highly recommend Eclipse service.

  • Ms Vella

Thanks so much Lara for organising our January trip to Ecuador [including Galapagos Islands] and Peru. Everything was perfect and the service we received from you was exemplary. We highly recommend you as a travel agent.

  • Drew Flatley

Used Eclipse for booking an Antarctica/South Georgia trip. Matt was our point of contact and was with us along the way from pre-booking until the day before our trip. Very thorough and detailed company, would use again.

  • maria gonzalez

We traveled with Eclipse Travel on their Best of South America tour last month and enjoyed an unforgettable holiday. We found the trip to be excellent value and with great organisation and service throughout.

  • Jenny Katauskas

Eclipse Travel has organised trips for us in Peru and Cuba and made other individual bookings, and we have always been most impressed with their efficiency and professionalism. Recommended unreservedly.

  • sarvesh natani

We are thankful to Matt and his team for organising our wonderful trip to Chile and Argentina. Communication was excellent all throughout. The trip was very well organised. Would highly recommend them.

  • Lesley Gibson

Thoroughly enjoyed our trip to Mexico City, Guanajuato and San Miguel. Everything went smoothly, as clockwork as per our itinerary. Our guides were very knowledgeable, helpful and friendly.

  • Syed Khan

Excellent travel agency, had a great trip to South America and all thanks to Eclipse Travel. Very professional and organised. The local guides they used were amaizing. Highly recommended!!

  • Robert Shevlin

My son and I took a cruise ship to Antarctica. The trip was postponed due to the pandemic. During our long wait, I had a lot of questions for Matt and he was always responsive.

  • Paul Stenhouse

The staff were extremely helpful. There information and support was never overwhelming. Just what I needed to know and what I needed. Strongly recommend.

  • Rosemarie Engl

Thank you Shae for planning an awe-inspiring Antarctica Cruise of a lifetime. Ashanti and I loved everything thing about our trip.

  • Brian (BrianDD)

Had a wonderful trip to Galapagos Islands and Ecuador! Thanks so much for all the hard working organising it, Shae.

  • Maurice O'Reilly

Anton at Eclipse was extremely helpful and arranged a wonderful tour for us. Everything fell into place perfectly.

  • manoj balaji alaghappan

Used the company to book our trip with Eco camp in Torres Del plain. They where pretty good company to work with.

  • Benedicto Jose Arcinas

They did a good job of managing our Antarctic expedition which was postponed 3 times over 2 years

  • tony clasquin

Great local knowledge of the places we were going and matched our particular needs well.

  • Michael S

A big tick to Eclipse for the wonderful trip they organized for me to Galapagos

  • Liz Gibson

Excellent service both from the Sydney office and Christchurch, NZ.

  • Barry Tam

Lara was most helpful and attentive thought our trip.

  • Fred Buchanan

Excellent. Good advice,planning and trip choice help.

  • Debbie Stewart
  • Norma Taylor
  • Terry Porter
  • Dedy
  • Vikas Naman
  • Eneida Kikinis
  • John Farrell
  • Lakshmi

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