The BEST El Pollo Loco EVER. The food is fresh and it tastes great. The portions are filling. The people who work here are friendly, fast, helpful and patient. There's indoor dining right now. There's plenty of off street parking and a restroom for customers. More

I strongly advise you that if you eat at this place, please check your food. I was there about 5 min ago today(6:50)7/30/18 with my girlfriend and we had a fajita with chicken and a quesadilla as well and the chicken was undercooked, raw

Judging from all the reviews the staff seems to be the problem, but I've never had an issue with them.... well the exception always being the cook who works on the chicken. They have this glare on you the moment you order something that

the service is of poor quality .... regretted that I ordered food here ..... very slowly the employees are not organized .... three men, one at the checkout, one fries meat and the slowest one is who puts out and prepares the order with

The food is terrific. It's the hit-or-miss customer service which can be not-so-great at times. However, the manager runs this unit like he owns and it shows in the cleanliness and well taken care of salsa bar. I really wanted tug o

Food was good, I got different big deals, I ordered the day before. Because I had big order, ask them for discount, I seen on TV, plus I had coupons, and they gave me a great deal, the staff was very professional, and place was

There was an employee or manager yelling at a black customers about wearing their mask inside the restaurant but another gentlemen wasn’t wearing a mask AT ALL. I also ordered two things and the order was completely wrong More

Food was delicious, service was excellent. But a homeless lady came, and asked them to use the bathroom. I felt bad to the lady, but we were eating, and bad smell came from her, it just I don't feel like eating anymore. More

i love pollo loco . the vibe of the place was good , lots of seating . just sometimes the line can get long and there is only one person taking the order so it can be a while . but overall food was delicious . More

Food was delicious. Woman worker at the pickup window was rude. Will not be returning for a month or more depending on the competition (KFC, Taco Bell, Del Taco, Pollo Campero, etc), if they are rude too.

Drove all the way here (what I want was not on UberEats) only to be told that they only have enough for a small portion size. Rather than them simply making more, I now have to find another location...

Good food at a fair price. I even received $1 discount after completing a brief online survey. But one lady was rude to me because I rested my legs on a chair. Not my feet and it was 2:30 pm, not busy

I’ve given this place 3 tries. I rather walk further to the other pollo loco. The chicken is burnt, the food is out together bad. Overall I feel like I need to take shower after eating here . More

I love this fast food restaurant! Fast, friendly service at a great price. Chicken is grilled in front of you, the Pinto beans are my favorite side.

This is truly a gem in a very dark cave. The service and quality of the food makes up for whatever you can imagine in the immediate area More

Not bad. I've had tastier. Don't feel the flavor is what is advertised. I thought loco meant crazy tasty. Staff is quite pleasant.

Irresponsible manager, I am here waiting at the vocation on Alvarado in Los Angeles, CA. Is 9:50 am and they haven't open

Awful rude employees, don come here it's disgusting service
Food: 1…
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Don’t buy here chicken was all burnt
Service
Take out…
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Food is well cooked all time,fast service,
Food: 4…
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