Very poor service. I went this Saturday initially at 12.15pm to be told the repairman was on his one hour lunch break. I returned at 1.30pm, to find they had two people serving in the shop. A lady had arrived just before me with a problem

Three people not busy unable to fix a stand or book for it. Obviously they are paid anyway as two of three were chatting nicely and one was working very upset. A place I would never recommend anyone to ever step foot into

Brilliant, knowledgeable customer service. They genuinely try to save you money and not up-sell you stuff you don't need. I always said I wouldn't get a bike because they were too much maintenance, but