Take your ticket and wait for ever..... the staff is not up to scratch with the products. They tell you to do this but in fact you have to do that.... 2 ladies to try to help and a gentlemen thinking about his lunch time We pay a lot of fees and more fees for what... When you ask someone the answer is please go online sir? what is the point to even open a branch with NO teller to draw money this is a real JOKE...... Think Capitec.....

Everything on line and no personal assistance any more - The banks who are showing the way to a non ppled companies - however their service has gone down - especially for biz and documentation problems .Due to them cutting costs our wasted time at the bank is even more

Teller upgraded my wife's account instead of just switching to fusion as requested. This after me asking him to confirm multiple times that it will not be upgraded.

Only two tellers on duty, eighteen people waiting. Had no idea how to help with card issue, spent over an hour, eventually got sorted..

The staff was very friendly and helpful! Much more helpful than the FNB customer service reps I spoke with on the phone

Always had the best service at this branch. Quick in and out, amd everyone is so courteous. My branch of choice.

Tellers where helpful and patient but the branch manager was arrogant and proud, doesn't have customer care.

ATM NEVER has paper to print a full statement! Instead you must go INSIDE and pay R40 for one! …

ABSOLUTELY USELESS!. Stand in a long que for an hr to be told they closing now at 12. Pathetic.

Very friendly and very helpful staff , I absolutely love this FNB and will only use this one

Terrible, slow, and unprofessional staff. Probably the ugliest bank I've ever visited.

Always very helpful and service comes with a smile. Very informed staff.

Only 2 Tellers on a Saturday, no adherence to electronic queuing system,

The ATM HERE ALLOWS DEPOSITS

Great service.