The Franz Café at Brasilia Shopping is one of the worst in the chain. You call the attendant and he doesn't even look at you. That was the last time I went there. A few months ago I went with a relative and they served half the order, half an hour later. This way, this company will go bankrupt quickly. More

I really like the menu. The service at the Bsb Shopping store leaves something to be desired. We waited over 40 minutes for a cup of espresso. We had to call the employee to remind us of the order and wait again. And they're not very friendly either. That's why I didn't give it 5 stars.

Great place, excellent service, very helpful staff, varied options of hot and cold products, now they also offer lunch and full meals, approved quality. I always like to order a Franccino or Mochaccino, they are very good and the Café Berry is also wonderful. I always recommend it. More

You pay a high price for products of average quality. Service is slow and disorganized, although the attendants are friendly, hard-working and try to keep up with the demand, which is evidently too high for the number of workers available. More

I ate a delicious coxinha, delicious pasta had just come out of the oven, and I don't usually like coxinha with cream cheese, but this one was really well made. Good capuchinho, cheese bread more or less, a bit rubbery, nice atmosphere, far

Bad specialty coffees served carelessly. Terrible hot chocolate (everything is better) and bland snacks. The prices are high for what it offers. Very reasonable service at most times and very poor at peak times (late afternoon). I've tried

The Fran's Café franchise is known for the good quality of the snacks served there and the high prices, and this unit is no exception to the rule. However, the service in this specific store is poor because, as it is very crowded, it takes

I would like to comment on the terrible experience at the place. I was at Fran's Café on 03/31/2023 (Friday), around 6:15 pm, when I placed the order (3 items). After about 10 minutes, part of the order arrived at the table (2 items), so I

Unfortunately, Frans Café at Brasília Shopping has a service that invalidates any positive mention. So the delay wasn't enough, the Petrópolis toast was cold and the coffee, besides being cold, didn't come decaffeinated as I had requested.

When placing my Caesar salad order, unfortunately, I did not have a satisfactory experience. Although the lettuce was good, the chicken had an unpleasant taste, as if it were old, and it was not accompanied by croutons, as is traditional,

The coffee is simply wonderful, it made my day even better! The waiter is super kind and polite! The girl at the counter did too. The only caveat is that the service takes a long time, it tends to take a long time, which is why I gave it

This place is amazing! It has comfortable and pleasant facilities, as well as excellent attentive and helpful service. It offers a wide range of hot and cold products, including lunches and full meals with dishes to suit all tastes. The

The place has a name and looks cool. At first, when you arrive at the counter, you aren't even noticed. The waiter passes you, almost running over you. Going to the reserved space for chairs, some of your tables always. The coffee and

Of the 4 times I've been over the years... I've always been surprised by the TERRIBLE service from the attendants. Wrong orders, absurdly long, I even went and took my sister-in-law and was even more embarrassed. Never. More

the waiter was great, very friendly, but the kitchen service was terrible. It took them forever to make two loaves of bread on the grill, and they even delivered the wrong order. expensive and slow for a very high price.

Nice place, but the food and coffees need to improve. I ordered cappuccino and chocolate, both watery, the churros with “chocolate” don't taste like chocolate, it's an imitation. The truth is I wouldn't go back More

It has a very good variety of coffee drinks. All very delicious drinks. I ate an apple pie, but I found it very hot and doughy, lacking more sweetness and cinnamon. Overall it's a great cafe! Worth the visit

Always with Fran’s Café quality! The service could be more attentive, sometimes if you don't press the button several times or even give that famous whistle you will be left waiting for a long time!

Excellent service from Richard. We ate the strognoff on Italian bread, I was very grateful because the filling was as normal as before, as unfortunately I was in other units and the filling

Very normal cheese bread, without much cheese flavor. My colleague ordered a Croassaint which took a long time! For the price charged, I expected much more! I do not recommend. More

Very poor service. Employees need training. They brought the mix and toast but forgot to order coffee. The food was very good. I recommend. A good place to chat and meet people.

More than 20 minutes to drink a cappuccino and eat toast! I got tired of waiting and left. The delay starts with the service. Even with very few tables to be served (about

Disappointing. Service is slow and prices do not match the quality. A small, stale cheese bread costing 9 reais, and an “iced chocolate” that was just water, 15. More

Frans is one of my fav coffee shops! If you want to follow more, just follow my social network! I give tips on places in bsb @monaamoura More

Horrible service, the price is already expensive, but the attendants are few and stand in a corner without looking at your table. More

I waited for 15 minutes, called the device on the table, but the waiters walked by my seat as if I didn't exist. Never! More

Great, I loved it, we were welcomed, excellent place to share with the family …
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Top service, Guilherme serves us very well, Solange makes wonderful coffee and is very polite. Thanks. More

Always very pleasant and welcoming. My doggo is always well received. Delicious coffee and snacks too. More

Great attendants and delicius capuccino ! It's worth to have a short break for the beverage !

pleasant atmosphere, good service, delicious coffees and side dishes.
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The food here is always good. I'm in love with stroganoff on bread!
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The service is slow and very "ok"... One attendant or another can still save you.

Very good service. Good coffee. Good milkshake.
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It was all good! Wonderful place, with great service.

Good place to sit down and drink some coffee

Great cappuccino. Delicious toast.

Good place, but there isn't WIFI

Excellent

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