Face Bar Uptown (Beauty Salon Petaling Jaya SS21)

377 reviews

14G, Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia

+60139356875

About

Face Bar Uptown (Beauty Salon Petaling Jaya SS21) is a Beauty salon located at 14G, Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia. It has received 377 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-9PM
Thursday10AM-9PM
Friday10AM-9PM
Saturday10AM-9PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Face Bar Uptown (Beauty Salon Petaling Jaya SS21): 14G, Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia

  • Face Bar Uptown (Beauty Salon Petaling Jaya SS21) has 4.8 stars from 377 reviews

  • Beauty salon

  • "Tried this place out due to their advertising of the first trial Porefessional Cleanse treatment"

    "Beautician is friendly and the facial results are painless"

    "Karen from face bar served me and I love her service! Very gentle , polite & respectful"

    "Beauticians are friendly, however, i don't get what is the purpose for me to make appointment as everytime when i arrived at appointment time, they made me to wait for at least 20-40 mins"

    "Candice, a friendly FaceBar worker who provide a nice service to me"

Reviews

  • Daniella Teo

Tried this place out due to their advertising of the first trial Porefessional Cleanse treatment. Left the place pretty satisfied with a clean and fresh face. The 3 stars is due to an issue with the hard selling that my friend and I had to unfortunately experience. We were told to do the skin analysis thing before the facial. After this test however they seem to insist that our faces needed the more expensive facials, to which we said no thanks, but kept having to repeat our no as they didn’t seem to want to accept it. We stood firm on our decision to have the facial we came for. Halfway through the facial, I could still hear the therapist through the curtain partitioning trying to hard sell more treatments to my friend, who had to repeat the no thanks during the facial. Overall the facial was nice and satisfying especially with the extractions. However it wasn’t as relaxing as we had hoped due to the awkwardness and discomfort with having to keep saying no. I hope FaceBar does not put future clients through this and respects boundaries, and I hope future clients don’t feel pressured into saying yes to things they don’t want.

  • Bella

Beautician is friendly and the facial results are painless. No push sales or package needed. But the second time I visited was different than the first time despite buying the same facial service. The second time they did not ask me to change clothes and directly start the facial, I started feeling a bit hot and uncomfortableOverheard the beautician explained to the next room’s customer (who has the same doubt) saying that we need to topup only have massage + required to change clothes. Overall, it is still a very good and affordable facial salon.

  • Carmen Lee

Karen from face bar served me and I love her service! Very gentle , polite & respectful. Even though I arrived late but she still made me feel very welcome and warm. - she clean all the black heads & pimple on my face and was very detailed ! She took her time to do it. No rush at all. - when she did my massage it was very comfortable. I fell into deep sleep very soon. And I love it. Overall, highly recommended as Karen doesn’t hard sell me but she still take time to go through the new menu that they have. Very very affordable and it works !

  • Felice MY

Beauticians are friendly, however, i don't get what is the purpose for me to make appointment as everytime when i arrived at appointment time, they made me to wait for at least 20-40 mins. Ask how long i will need to wait but they just told me the room all full. Told customer not to be late for more than 10 mins or else appointment will be cancel automatically, but the shop themselves always be late. If you got many time to waste you can try to make appointment with this shop. But no next time for me.

  • MC Liew

Candice, a friendly FaceBar worker who provide a nice service to me. However, the sound of the machine is quite annoying, the sound insulation of room is also bad. Mostly use machine to clean blackheads. I still can feel pains and my face left redness after facial completed. Not match as ads in XHS. I take the recommended plan "celeoprata cleanse无暇透亮无痛水光针" rm259 (first trial). Overall i think 5 star for worker's service, 3 star for the facial. No next time for me

  • LOH CHEE MING

I am not sure why and how Face Bar deserve 4-5 stars. Perhaps all are paid reviews. Or maybe those reviewers have face prob. Can't they even feel that there is something wrong after doing facial here? This is the WORST facial shop that I have ever been to. With the same price, u can definitely enjoy better service at any other facial shop. Don't waste money and spoil your pretty face here. After having treatment here, I need to revive my face at other place.

  • Loo Wen Lin

I did facial with them, they do sell you stuff but not hard sell if you say no they will just leave it which is nice. I just did my facial with sandy yesterday, and she is really good and patience and gentle. She has been working there for 3 years. And she takes her time with you as in clean every area thoroughly and massages it thoroughly you won’t feel she is just trying to get it over with

  • Megan L

Staff are always gentle and incredibly friendly. They answer to all my questions too. Love the technology they’re using which make them different from others. FaceBar brings the same results but a significant reduced level of pain. I have been visiting there every month since august 2020. Update 2023** Still coming back here! Karen is amazing and is very good at what she does.

  • seeaenne T

Decided to write a month after my visit. I had an acne on my forehead before doing my facial with them. Without informing or asking me, the staff popped the acne and leaving a HUGE red bump on my forehead. Ok fine, I applied my acne cream and the bump lessens BUT the redness is still there until NOW! 1 month! They have caused a damage to surrounding skin! Very UNSKILLED!

  • Ketyee Lai

Very good service with reasonable price. The facial consultant there is good and patience in explaining the treatments and they will suggest you to choose the treatment based on your current skin condition. No push sale here and the way of facial and massage from the beautician is skillful and professional as well. I would recommend this place to everyone.

  • Chan Hazel

It’s my first time here. 5/5Therapist Jo very professional and details oriented. After the skin analysis, she recommended the treatment that suits for my skin. I chose the signature best selling treatment: 3in1 cleanse. Very therapeutic music and sense, comfortable and clean environment. No hard selling. Highly recommended

  • Troy G.

Did the mesoneedle therapy which is as advertised - painlesss. Katie was professional and provided great care for my skin during the entire process. Face felt much more nourished and hydrated after the facial. Fairly satisfied and highly recommended since prices are ridiculously affordable for the quality of service provided.

  • Sok Teng Yip

It’s my first time here and I’m so impressed already Candice is sooo friendly and very patient in explaining the details to me. I feel confident enough to come here next time most important is they don’t have package, so don’t worry everybody (and no hard-sell!! Hahaha) nice treatment here! …

  • Chew Nickferson

Had a good time when i did facial with them. They are detail oriented, my face become hydrating clean and glow. Most importantly, no hard sell which make the customer want to come again and try out their excellent services! Good job to Karen from Facebar Uptown. Thank you for cleaning my blackheads.

  • Juelle Ong

First time trying out facial at The Face Bar and was served by Katie, she was very gentle when doing the treatment and explained patiently to help me understand my problems and suitability of their different treatments available. Would definitely recommend and visit again soon! :)

  • Jessy LOU

My skin is very sensitive and not suitable for any types of facial nor products. But my encounter the facial here is good and skin gets better with good advice from the beautician Name Ms Katie. She is professional and treated my skin well and better. Highly recommended

  • Germaine C

Ive been coming to this shop for facial for the past year and i love their services. I had my first detoxing facial and Candice did a pretty good job with it, she was very delicate & patience with the treatment. I felt so relaxed and definitely will come back again.

  • Lynn Sze

Today is my 1st facial with Face Bar uptown and i did have a great experience with Amber. She is so gentle and well knowledge about all the products and also explained about my skin's problem. Personally like the extraction and massage parts... Thanks.

  • Sarah Ng

Have been doing facials with this outlet for more than a year. Good service, comfortable and relaxing ambience and environment, most importantly satisfactory results. Jo did a good job, explained every step and enjoyed the treatment.

  • Xiao Wei Chan

I've been there twice. 100% satisfaction for my first treatment! The second time treatment done by another beautician so I had different experience. No hard sell, no packages, I can come whenever I want. I prefer this business model.

  • Khee Leng Low

This is my first time visiting Face Bar for facial. Janice is friendly and nice. The whole facial process is comfortable. She willing to share information , no hard sell on products and package too. Would visit again for sure.

  • Viv Francis

Came here for the first trial and did the Meso Skin session with Karen. :) The entire process was really great especially the extraction and the serum application. Can’t wait to come back and try a few more sessions.

  • Hui Min

Comfortable and excellent service. The staff explained every procedure clearly and didn't hard sell like other beauty salon i went before. The process was painless and suitable for my skin. Will come back again soon

  • Zhan Hong Chong

Environment here is very comfortable. My first experience with Candice is good, she is nice and explain very detail to me about my skin problem and is very professional. Definitely would come again next time.

  • Kah Qi Lim

Candice (Uptown branch) is very professional and detail for the entire treatment and the environment is comfortable! Enjoy so much by having the facial treatment here and will come here next month again!

  • kah wei chong

Very clean and comfortable environment do facial and stuff never hard sale and explained well on the different of every treatment that available in their list, highly recommended …

  • Woi Pui Juan

The environment is nice and the staff who attended me, Candice was very professional and experienced. No hard sell and no package are definitely the points that I would recommend others to come.

  • Regina Chan

A facial done by Katie and Karen - fantastic experience and results for our dehydrated skin. Many thanks for their expertise. Looking forward to our next facial! Thank you Katie and Karen!

  • Ivy Koh

Third time here and their services were wonderful! I had Candice for my repairing treatment and the whole process was soothing and relaxing. Ps: most importantly, no hard sale cases here!

  • Karen Choo

A nice place for a facial, clean, comfy and quiet. Katie was really good and face felt clean after their service. A bit on the pricey side, but staff won't hard-sell. Highly recommended.

  • Amanina Rafi

No hardsell, no package. True! for first time got discount and my skin looks much much much better after doing facial here. Rasa macam nak buat facial every week (tapi sy miskin hahaha)

  • Mitchie

Cathy from face bar services very good and professional. She explains very process in details. After my 1st facial here, my face feel soft and moisture. Will definitely come back again.

  • Rachel

Good facial service. Overall very good experience with Jo as she was very gentle and even gave me advice. I’ve made my third appointment with them! ☺️ Can’t wait to come back again!!

  • Jean Tan

Karen was so patient and gentle! She was very professional in explaining everything in a thorough manner, do look for her if you’re ever interested in having your first try!

  • Xie Po

和朋友一起来提早洗脸服务,这里的员工很体贴和专业。每次当他们在做下一个步骤之前,他们都会小声提醒你,并且和你介绍下一个他们要为你做的服务。不会强制推销你产品,这是重点!不过因为我们都很满意这里的服务,所以直接和他们预约了下次的洗脸服务。洗脸后我的脸瞬间感觉干净了许多,脸上的黑头粉刺都几乎没有了。自己回家洗脸的时候都被滑嫩嫩的肌肤吓傻了。

  • RS Chan

Thank Katie for a wonderful experience. It was pleasant and appreciate the insightful details about skin care. Was very happy with my facial and look forward to coming back.

  • Jescy Wong

Nice experience at Facebar. Strongly recommend Candise as a professional beautician. Very detail on explaination and also very kind and helpful with skincare recommendation.

  • Syuen Don

Within these 2hrs, I can say I’m in a comfort situation to have the treatment. Katie provide a professional service which rly satisfied. Ultimately, I will b here again.

  • Lau Ling Sze

Had a wonderful experience here, saw immediate effect where my skin tone brighten up right after the treatment. Katie is very helpful in addressing all my request.

  • Hui Min

Did my facial treatment here, wonderful and comfortable experience. The beautifician, Candice who served me is very thoughtful and professional. Recommended …

  • Joyce Gan

Good service especially by staff called Karen. Very cozy environment and one of the best facial bars that offers various treatments for customers to choose from.

  • Chicheng Lee

2nd time here and had my session with Karen. She was friendly & informative . Gave great suggestions without being pushy . Very relaxing session, will be back .

  • Zean

Had my facial done by Candice, great service by her. very warm and welcoming. My skin looks better than ever and it feels good to pamper myself once in a while.

  • Leann Lim

Karen was very friendly and helpful! The environment while doing the facial was also very comfortable. Would definitely come here for my facials in the future!

  • lee short

如果可以我绝对要给零星。 满心期待但是过程战战兢兢。 美容师全程在流鼻水和连续打喷嚏,喉咙还沙声,整个过程让人一点都不放心!! 疫情之下员工不舒服为什么还要服务客人,尤其是这种近距离服务的。 既然要求顾客要做self test好让员工放心,但是员工明显有不舒服的症状还要服务,客人怎样放心。 不会再回去了谢谢。

  • Lee Ruo Qi

It’s my first time washing face and hair removal after so many years. Karen was very soft and professional in her service. Would definitely recommend!

  • Siang 89

Face bar provide a professional facial service. Attend by consultant Ms Jo, soft spoken, good service and well train. Good place a facial treatment.

  • Jhui Lau

Special thanks for Candice. She is lovely, explain to me how is my skin condition, suggests me the most suitable treatment for me. great service!

  • Elise Chan

Highly recommended Face Bar. No hard sell of package and products. My consultant Karen is very skilful and nice. Definitely will come back again.

  • tze tzeying

Made appointment from whatapps, 1st timer promotion is quite value, It's been 3 year from my previous face wash, so much dirt cleaned up …

  • elaine tan

Super relaxing place to have facial, Kathy was my beautician and she was so kind to stay back for my appointment. Would be back again soon ! ❤️

  • Jia xin Wee

Friendly staffs at Face Bar Uptown Damansara. No packages, no hardsell! Amber served me well with professional handwork, neat and soft spoken!

  • Mei Jin Ng

Nice and cozy environment! Tried out their meso skin booster by Candice. It is painless and well explained throughout the whole treatment.

  • sheryuen leow

This is my first trial and experiencing a warm and friendly service by Karen. She provided very nice service. Will definitely come again

  • Chris

Worst experience ever, unprofessional beautician, face massage is so bad doesn't on point and during extraction it's extremely painful

  • Jeng Mun

Environment is good, staffs were friendly, did not hard sell. Regular customer Karen was the one who served me and I feel comfortable.

  • rachel o

Have been a returning customer to Face Bar. Karen has always been attentive & I’ve seen improvements on my skin since my first visit.

  • Jo Lyn

Have been doing facial quite a long time at face bar, uptown branch. Katie provides good service. Overall satisfied and recommended.

  • Jyu Su

very nice service, no hardsell at all! very comfortable experience. staff are professional and give good advises, will be back soon!

  • Ranee Chia

Katie is very detailed and professional. First time been here and feeling very comfortable with the environment. Will visit again.

  • nicole kooi

good environment and service. Karen has been very considerate & thoughtful with my facial process. would definitely come back !

  • Yih Shan Kho

Thanks Candice for the good service definitely recommend this place for a quick touch up. Comfortable environment. …

  • Grace Kam

The environment and service was really soothing for my first facial experience. Katie was great and gentle with every step.

  • Arielle Loke

Had a facial by Katie, was relaxing and soothing, much gunk removed from my pores (but fr tho, my face feels lighter)

  • Yap Choi Yin

No hard sell and environment is good. 不过这个超声波震动仪 说实话真的清不够干净. 我去了几次 回来还是发现黑头粉刺没清干净. 所以可以的话 还是针清吧. 毛孔干净了 接下来的吸收也才会更好

  • YPING THONG

The service is good and the environment very comfortable. The staff Katie very nice. Very recommend to come here.

  • Gan E Jane

Very nice service from Ms Candice. Peaceful and quiet environment, comfortable. Definitely will come again …

  • Agnes Lee

The facial service provided here is worth the price, the facial consultant is friendly and nice to chat with.

  • Hannah Phua

Jo have very good service. She’s gentle and I do not feel painful at all. Will definitely come back soon..

  • 606 Time

Great service from Karen at Uptown Branch! Patient with her explanation and cheerful towards her customers

  • Amodelstudio Amodelstudio

喜欢在这里做洗脸护理。无需sign package.我是去 Facebar uptown branch, beautician Karen 很细心的帮我洗脸和extraction. 每次都会book回她❤️

  • 1986morimoto

Karen was very nice and gentle. Service was great and not pushy at all. Will definitely visit again.

  • NG YING WEI

Nice and pleasant environment for facial. Candice is so gentle in cleaning and doing the treatment.

  • Mady berangan

Highly recommended..very professional consultanting and treatment. Nice staff...reasonable price...

  • Marcus NG

Great service. Candice as professional and friendly staff. Able to explain clearly the treatment.

  • Jimmy lim

I have a great service facial experience by Ms. Karen. Definitely a 5 stars rating for Face Bar.

  • Xiau Hui

Nice experience. Love the atmosphere, the place is clean and neat. Happy with Candice’s service

  • Hanson Yeoh

Very clean and comfortable Candice helped me cleaning my face very well, so far good experience

  • Cindy Tan

It was my first time in here, overall environment and my first session with Karen was great :)

  • zoe khor joo yee

Good environment and friendly and professional staff, Karen. Definitely will comeback again.

  • Shu Jing Au

Good facial service.Candice was very helpful and friendly, very good experience with her.❤️

  • allysachan

It was a very relaxing facial. Katie was very gentle and would definitely come back again!

  • Corey Tan

Very good service and value for money. Beautician is very professional and friendly.

  • Alexandra Loo

Candice professional at her Job, had a good first experience here getting a facial.

  • Lois Ng

喜欢 facebar 的服务,尤其是在洗脸时不会感到压力,因为美容师不会一直要你加东加西,可以很好的放松洗脸,享受静静的时刻。 美容师也很温柔,环境简单舒适~

  • Jeff Yeoh

Very friendly and good service by Candice My face feel like 18 again …

  • Saw Aik Win

Very nice experience and comfortable by candice.. the price also reasonable

  • KEI WAN TUNG

The best experienced ever ! The Japanese Facial concept very extraordinary

  • mr mario

清洁很干净, 事先会告诉我们目前皮肤状况, 并且提供适当的洗脸服务。这次是Karen 帮我做的, 服务非常好, 也帮助我很好的了解我的皮肤状况。

  • Zad Yap

Enna and Tracy are both knowledgeable beauty with professional attitude.

  • Vicky Leong

我蛮喜欢的一间美容院。主要是真的不痛,环境舒服,每次都是Katie帮我服务的嘿嘿。大家可以找她推荐 …

  • Wen N.

Good experience with Face Bar, Karen was attentive and professional.

  • Tracy Mok

Amber give a very Good facial. Satisfy with the services provided.

  • Lim Tou Jye

1st time here , karen provide very good service, will come again

  • Audrey Tham

Candice是我遇过最温柔的美容师而且给她洗脸真的很舒服,力道刚刚好一定要要来支持‍♀️ …

  • Shu Jin

Had my first trial with Katie. Professional and good attitude

  • F. S.

Relaxing and comfortable. Thank you Karen and Candice. …

  • Sebastian Tiong

Great service and very professional in treatment and advices.

  • Samantha Bong

這裡的服务很好 ,帮我护理的美容师是名叫katie, 有什麼需要洗脸的都可以找她哦!洗脸完了 還有杯热茶可以喝 很暖胃!

  • Chloe Koo

For Jo: First trial is worth to try☺️ Come and try …

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