Fanatic Aquatic Design Ltd

21 reviews

The Reptile Reserve, Clay Tye Rd, Upminster RM14 3PL, United Kingdom

www.fanaticaquatic.co.uk

+447885759833

About

Fanatic Aquatic Design Ltd is a Aquarium located at The Reptile Reserve, Clay Tye Rd, Upminster RM14 3PL, United Kingdom. It has received 21 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9AM-5:30PM
TuesdayClosed
Wednesday9AM-5:30PM
Thursday9AM-5:30PM
Friday9AM-5:30PM
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Fanatic Aquatic Design Ltd: The Reptile Reserve, Clay Tye Rd, Upminster RM14 3PL, United Kingdom

  • Fanatic Aquatic Design Ltd has 4.7 stars from 21 reviews

  • Aquarium

  • "I used this company for delivery and maintenance of my first marine tank"

    "I’ve been using Fanatic Aquatic design now for just over 3 years and can’t fault there service on any level"

    "I’ve been using Jason’s company for 5 years now, from designing and setting up my first tropical tank, showing in pictures, to the first second hand marine tank we turned around through a lot of work, to my last reefer tank in pictures here, which with his setting up and maintenance, and my daily upkeep has turned to be even better than I ever dreamed, Jason has always been there for me, always a call away, comes around when I had emergencies, there were times when I paid invoices much later, always accommodating, always friendly and sincerely I couldn’t have got here without him on marine tank especially, as other professional companies charge 2-3 times more for maintenance and extra services, so I couldn’t have afforded it when I started"

    "I've had Jason maintain my marine tank for almost going on 10 years, so I thought that its about time that I wrote a review about Jason, his company, and the service that I receive"

    "After getting moaned at by my wife due to the tank not looking how she wanted, or how id promised her, I decided to get help"

Reviews

  • Little Lion

I used this company for delivery and maintenance of my first marine tank. This was a weekly arrangement that due to high earnings sounded feasible. Due to struggles with business at the beginning of lockdown I had some temporary financial struggles so could no longer prioritise the tank over day to day costs and general bills. Prior to complications, Jason was happy to let bills get settled as and when, normal trusted business protocol. After complications started financially things became different and after a couple of weeks of being chased for payment and me trying to resolve, rather than calling me, Jason had a solicitor contact me threatening legal action if the bills weren't paid. After spending approx. £10,000+ within the year since starting with this company, I was shocked at the cowardly approach, so things turned sour and I resorted to agreeing minor monthly installments with the solicitors directly. On several separate occasions whilst calling Jason for advice on fish to buy when in local fish shops, he would advise that the shops did not maintain the tanks and water levels to what he thought were respectable and advised that I allow him to purchase all fish and coral on my behalf. It turned out that he was known in these shops and although I only ever informed one of them about his antics, they found him very sly and called him to challenge on his advice, of which he outright denied. Both myself and the shop owner found this quite embarassing on his behalf. When I got back on my feet a couple of months later, I hired someone new to look after the tank who informed me that he had never cleaned the sump area once (which was indeed true) and that the invoices I was receiving for weekly maintenance were on average 30-40% higher than others. Indeed this was true - not only are others much better priced, my corals started to expload with growth and the tank started to thrive much more than the year of servicing with this company. Moral of the story is.... Look elsewhere. And when clients that have been very reliable up until temporary financial issues got in the way and need longer than normal to pay bills but will honour them as soon as poss, don't slump them with completely unexpected legal action. I'm sure they will have a different story to tell, but let me assure you that you are better off looking elsewhere. Even the weekly water deliveries were significantly more expensive than what I get now. Either way..too expensive compared to competition and underwhelming servicing compared to others. Avoid guys and girls.

  • Russell Austin

I’ve been using Fanatic Aquatic design now for just over 3 years and can’t fault there service on any level. Jason who first set up my tropical tank is a wealth of knowledge and has alway been on hand for my constant questions and queries (of which there have been many over the years) There are not many people that would come round to sort a problem at 21:00 with a treatment so you can start medicating straight away (not waiting another 12hours plus until you can get to the shops). I think the company as a whole has a genuine passion for what they do and not just a quick in, out service as I have had in the past. There prices are great value also and would highly recommend them to anyone thinking of taking the plunge in getting a fish tank. It’s a great feeling to have all the professional advice and guidance behind you

  • Roseti-Alexandru Popa

I’ve been using Jason’s company for 5 years now, from designing and setting up my first tropical tank, showing in pictures, to the first second hand marine tank we turned around through a lot of work, to my last reefer tank in pictures here, which with his setting up and maintenance, and my daily upkeep has turned to be even better than I ever dreamed, Jason has always been there for me, always a call away, comes around when I had emergencies, there were times when I paid invoices much later, always accommodating, always friendly and sincerely I couldn’t have got here without him on marine tank especially, as other professional companies charge 2-3 times more for maintenance and extra services, so I couldn’t have afforded it when I started. I highly recommend him.

  • Andrew Lawrence

I've had Jason maintain my marine tank for almost going on 10 years, so I thought that its about time that I wrote a review about Jason, his company, and the service that I receive. From day one of contacting Jason all those years ago together with every monthly visit, I have always received a "second to none" service that most other companies just can't match. Jason and his team are always friendly and go the extra mile to help and assist you with any issues, problems, and queries that I've had. The phrase there are "no silly questions" and that it true with Jason and his team. An absolute unparalleled company that I would highly recommend to anyone Novice or Experienced Marine Tank owners alike.

  • Charlie Butler

After getting moaned at by my wife due to the tank not looking how she wanted, or how id promised her, I decided to get help. I spent some time looking for the right company and couldn't be happier at the results. Jason and his team came in and have transformed the tank into an amazing planted showpiece that all friends and family now stop to look in. I receive a call asking when id like my next visit, and he arrives to do the job, leaving me with a spotless fish tank, without the mess every time. So much so that my wife has now let me get another tank on the condition that Fanatic Aquatic look after it. Genuinely couldn't be happier

  • Paul Williams

Originally used Fanatic Aquatic to move our 2 tanks when we moved house in 2016. Jason and Craig were fantastic before the move and on the day of our move. Since then we have had Fanatic Aquatic service our marine and tropical tanks twice a month. We have always been very pleased with the level of service and the health of the fish and corals. If we have had any problems with the tank or fish between services, Jason has always come round as soon as he can (normally within a few hours, if possible) and fixed it straight away. We would definitely recommend Fanatic Aquatic for tank maintenance and any tank moves

  • Dee Singh Datta

I have known the proprietor of Fanatic Aquatic since before he setup the company his insight, professionalism and knowledge are invaluable. I have used his services for some twenty years and have no hesitation in recommending Fanatic Aquatic. I am a experienced Marine/Reef system aquarist and Jason is a credit to fish keepers as Technolugy has evolved Jason has always only doing what is best for the welfare of the inverts and fish he cares for he is also very fair and respectful in his dealings a rare quality.

  • pauline austin

Jason and his team are great at what they do and always provide a first class service. Nothing is too much trouble, I have called Jason many times and he has always offered expert advice . They really care about their customers and guide us brilliantly helping us understand more every time they come. Jason and Craig’s knowledge is amazing and with their love of their job they have made our tank a beautiful centre piece in our office - thank you

  • Charlotte Brown

We met Jason following a tank emergency. He came straight round, diagnosed the problem and we hired his services to re-aquascape our 2 tanks for better ongoing water chemistry. After that we hired Fanatic Aquatics for the ongoing maintenance. Jason is knowledgeable, polite and nothing is ever too much trouble. Jason takes the hassle out of tank maintenance leaving us to enjoy our fish and corals. Highly recommended.

  • Susan Beard

I am so pleased with the way Jason has turned my tank around. It is fantastic. He arrives when he says he does and does his utmost to please. Fish and plants look great and i love what he has chosen giving such wonderful colours. Wouldn’t have it looking any other way. Marine next hopefully.

  • CMS

Jason installed my first aquarium over twenty years ago. Since then he has installed a second aquarium and helped me build a garden fishpond. He has been servicing my tanks on a monthly basis ever since. I have always found him and his company reliable, professional and fairly priced.

  • Garry Clayton

We called Jason in to take a look at our newly set up axolotl tank.. he arrived and was excellent from start to finish.. his knowledge was great and he put our minds at rest about caring for our axolotls I would thoroughly recommend him for all you’re aquarium needs.

  • Richard Linzell

Couldn’t be happier with the service I’ve received. Jason has just rescaped my tank and took his time and explained step by step what he was doing and the reasons behind it and offered great aftercare advice. Will definitely be using him again

  • Dan Osen

We have been using Jason to maintain our fish tank since he started his business. We find his operation extremely professional. We have always received positive comments about our tank. Keep up the good work Jason.

  • Ralph&Daddy

This company are very professional and are always there to answer questions and deal with emergency’s and respond really quickly . My tank is maintained really well and I’m pleased with the service.

  • Sara-jayne Flint

Jason completed re-landscaped our fish tank to amazing effect - fantastic job! Thank you and we look forward to seeing it evolve. Pics show after and before. Recommend 100%+.

  • Gavin Dawes

Fantastic service, helped us from start to now will always be our tank guys Highly recommended 5 ⭐️ …

  • Dean Martin

Great experience visiting Fanatic Aquatic. Purchased some Danios for our new fish tank.

  • Dominic

Recommended me to a couple shops very pleasant

  • ilona stonkiene
  • Samuel Sowah

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