Before I posted this I decided to visit all of the finish lines in the area. Turns out they are all the same. The employees really only want to help you because they are on commission. There bad enough to the point where as soon as I walk in they say "which one did you try on"? They also act so irritated to help, as if its not there JOB. There shoe selection is ok but its not something I would hang around there and be hustled for. I wouldn't be going back even if its free show day or something, because I feel like they would still be rude over and over.

Already had in mind the shoes I wanted to purchase from Finishline. No one approach me or my sister. The music was so loud you couldn't hear yourself think. I looked at the cashier twice for assistance I didn't get any eye contact from no one. The shoes I was going to purchase was the Nike ashin modern (2 pairs). Since I didn't get anyone to service me I will make a trip to Lebanon outlet mall to purchase them and get an additional 20% off. Shame I have to go out of my way to get the shoes I want when I'm only one exit from the rivergate mall.

Went in to buy running shoes. The staff was very courteous, and helpful. Even though I was being helped by another staff member, I was asked if I needed assistance by I think each person working there. Most would find this annoying, but everyone in this store was so polite. I had many questions and the guy helping me went out of his way to look up what I wanted on the Internet. I'd definitely go back to this location in the future.

Darius was very helpful. I made it clear that I was just there to try on a couple pairs (and this was probably only 15 minutes before they closed) and they were happy to help me out. It is one of the cleanest and most new feeling stores in the mall. All in all a great retail experience, especially in what is mostly a crummy mall.

Bad customer service went into store to see if they had a shoe did not get assistance 3 sales rep standing around hanging out talking tries to ask for assistance ignored me still continue talking and a man came from back very nasty attitude still no assistance didn't even try to assist to see if they had shoe in stock

It’s kind of weird how deserted the mall is nowadays. Finish Line is at the very end in the corner. They don’t carry nearly as many good shoes as they used to, but I made do. I will say that a girl came up and asked if I needed help and she was excellent! She gave me some great advice on basketball shoes.

Love this place for the most part however there was on employee who was not helpful at all and I ended up walking all.over the mall for something that was in the store. Otherwise Im satisfied wih this store though.

It is shocking that the staff at shoe stores would keep shoes for themselves behind the counter despite knowing that these children actually need them for school crazy!

Quit backdooring all the inventory bre/Brit /Jamel sanders and whoever else we are watching you and so is NIKE!!! Your ripping off everyone and stealing !!!

Some of the better prices in athletic shoes are here. And, you can order a size you need and have it shipped directly to you if they're out of your size.

It's sad if I come at 7pm under the impression that they close at 8pm but they are already closed why false advertise

Shimain knowledge of shoes and they're released was awesome. Would and have done plenty of business here

Customer service was great. Britt was a great help. Thanks to the whole store excluding Rodney.

Not a fan. Dude straight treated me and my family like we didn't have money to spend.. …

This location sucks. Machine didn't work and it has a water hose that sprays you and the car

Always great clothes and the best shoes and nice staff

Mmmmmmm. This place gives extra sauce

They don’t wanna make any money

Great service fast and quick

Lot of choice