Firestone Complete Auto Care

287 reviews

4707 Bannister Rd, Kansas City, MO 64137

local.firestonecompleteautocare.com

+18163995762

About

Firestone Complete Auto Care is a Tire shop located at 4707 Bannister Rd, Kansas City, MO 64137. It has received 287 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday7AM-7PM
Tuesday7AM-7PM
Wednesday7AM-7PM
Thursday8AM-5PM
Friday7AM-7PM
Saturday7AM-7PM
Sunday7AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Firestone Complete Auto Care: 4707 Bannister Rd, Kansas City, MO 64137

  • Firestone Complete Auto Care has 4.0 stars from 287 reviews

  • Tire shop

  • "I’m so disappointed with this Firestone location I think they may have totaled my challenger"

    "I recently purchased tires for my work van & wasn't completely happy with my choice"

    "Best tire place around! They took great care of me, made me feel like family and not just a customer"

    "Due to shortage of employees the services was slow"

    "I really love the staff and service I receive at the Banister store"

Reviews

  • dre mac

I’m so disappointed with this Firestone location I think they may have totaled my challenger. I went in for a camshaft position sensor. Car was running perfect. I get my challenger back shaking and will not go over forty . Looks like they snap the Solenoid try to replace it and dropped into the intake this is the solenoid they replaced

  • Sean Bright

I recently purchased tires for my work van & wasn't completely happy with my choice. The staff @ Bannister road location recommended a different model tire & swapped them out for me. I am completely satisfied with the tires & the staff was great to work with. Thanks to everybody involved. See you next time I need tires.

  • Jordan Heffner

Best tire place around! They took great care of me, made me feel like family and not just a customer. They made my bad day a whole lot better and I thank them for that! If you have tire problems I highly recommend the Firestone off Banister Rd. Thank you to all the staff for being awesome!

  • Dominique Housley

Due to shortage of employees the services was slow. The employees got my vehicle services done the following day and I was happy with their service to my vehicle needs. The employees has great experience, respect, understanding and customer service skills. Thanks again for the services

  • anne connely

I really love the staff and service I receive at the Banister store. Geoff and Jim are names that come to mind as exceptional. It takes a while to get an appointment, but those times are accurately quoted. I get my tires, road hazard protection, oil changes and alignments here.

  • Brian Shields

Clean place and friendly guy running the front, probably the manager. Took time away from his busy shop to replace a valve steam and check my daughter’s tire pressure no charge. I offered to pay him, and he said no. Don’t know about pricing

  • Amy Golovan

Some time ago I popped my tire at the intersection near by this location. It was first time it happened to me, so I was devastated and called for my insurance’s road assistance. They recommended to drive to the closest parking lot and wait

  • zain ali

I took my car to get my driver side ac fixed it was blowing out hot air the passenger side was blowing out cold air the technician said it needs Freon so I told them to go ahead and put which they said they were going to charge me $164.00$

  • Roberta Lampert

Well my oil change cost @$72.00. Then they tried to tell me both my turn signals were out for $35.00 and coolant needed topped off that would be another $10.00 While I sat there the receptionist came in at 10:30, then proceeded to cancel 2

  • - Anonymous

My last experience with this place in 2021 really left me irritated and I vowed never to come back, however I broke that vow today and spoke to Jim Maroudas about tires and was pleasantly surprised at how truly honest and kind he was, and

  • Robert “Dotcom” Jackson

Clean facility, the staff were nice and gave options for the repairs needed. Book your appointment online or through the app and it will save you time waiting. They have several repair bays and an alignment machine so you can get pretty

  • Miss Carter

3 Words- TOP NOTCH SERVICE.....For some reason I was hesitant to come to Firestone...I actually went to three other brake shops to have my brakes looked at.( My brakes were making a horrible grinding sound, and I knew I needed immediate

  • LaFrance' Johnson

I have one word to describe Firestone (this location). INTEGRITY! For the past year these gentlemen have treated me with respect and have been integral in their service. Shout out to Cody and Geoff and all the technicians! Thank you all

  • Gretchen Nace

Jim saved the day for me today!!! Got a flat across the street and they were able to get me in right when I called! Thank goodness they had my tire in stock! BTW… beware of the Homefield KC parking lot, it completely destroyed my tire!

  • Robert Krueger

Oil change. Was using a service contract from Car Mart. Car Mart gave them the run around. But they worked it through and even replaced a bolt at no cost to me. Just to make sure my car and I would be safe. They went up and beyond to

  • Nathan Hunold

Geoff is an excellent manager! Not only was he very professional, but he was also able to be very technical in describing what was going on with my truck. I also witnessed him interacting with his employees in a caring manner which

  • Michelle Solomon

I was so happy I found this place. I got a flat tire on my way to Worlds of Fun today, and they were able to get a new tire on my truck within 30 minutes. Jim at the front desk was excellent and very friendly. Would recommend!

  • Ashley

Fantastic service. The store manager here was amazing and extremely helpful. In a time of car crisis he was very knowledgeable and got us back up and running very quickly. We were so thankful to have come to this location!

  • Michelle Roseblock

Always a good experience at this location. Jim takes care of all our tire needs. Dropped the vehicle off and ran a few errands. It was finished before we even made it home. Highly recommend this Firestone location!!

  • Colt1968 95

Jeff, the manager and Jim the service advisor both do a great job, very friendly with honest assessments of what you need for your vehicle. Thank you Firestone for having such wonderful employees …

  • Jacob Hoopes

Extremely professional and easy to work with location. Three associates who stood out are Cody, Geoff, and Jim. They do an excellent job with servicing my car and have kept it running smooth.

  • Gwen Ford

The manager Geoff Wilson was fantastic and very knowledgeable. He was also very helpful and caring! Theses are qualities I don’t see often in car repair shops! Thank you for your service!!

  • Stacy H

So friendly and helpful, knowledgeable, got me in and out fast for an oil change and tires rotated, helped me with a discount when my oil filter wouldn't come off. Would come again!!

  • Rhonda Elias

Outstanding customer service! I got exactly the service I asked for, nothing more, nothing less. Geoff deserves more than five stars! I will definitely use them in the future.

  • Rachael S

Geoff and Jim are the best at what they do. I needed an oil change and inspection. They’re honest and fair and I trust their judgement when it comes to my car—I

  • Hamzeh Amro

We go to this Firestone for everything they do a lot more than just tires. The place is awlay busy, but they get the job done and are super friendly. …

  • Ken Shemrock

I got one tire pressure a bit low... Went to this location. The beared man asked me to wait for one hour because the only person he's got was busy....

  • Shawn Wittkopf

This establishment has always clean, and it's very convenient to get to. They have never overcharged me at all as well. …

  • Gina Vigliaturo

This Firestone is the best. They are always so willing to help and very knowledgeable.... Always get my car right in and out no problems.

  • Alex

Favorite location and now my go to!!! The day before I had scheduled the same kind of appointment at the location on

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