Fishers Imports Luxury Used Cars

191 reviews

4529 W 96th St, Indianapolis, IN 46268

www.fishersimports.com

+13174058555

About

Fishers Imports Luxury Used Cars is a Motor vehicle dealer located at 4529 W 96th St, Indianapolis, IN 46268. It has received 191 reviews with an average rating of 4.7 stars.

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Hours

Monday9AM-7PM
Tuesday9AM-6PM
Wednesday9AM-6PM
ThursdayClosed
Friday9AM-7PM
Saturday9AM-6PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Fishers Imports Luxury Used Cars: 4529 W 96th St, Indianapolis, IN 46268

  • Fishers Imports Luxury Used Cars has 4.7 stars from 191 reviews

  • Motor vehicle dealer

  • "Everything was ok before i sent my wife to pick up the vehicle"

    "Con artists"

    "Be sure to take any car you are considering purchasing from here to have an inspection, or at least free visual inspection from its respected dealer or your trusted auto shop"

    "I drove 2 and a half hours to this dealership to buy a Infiniti Q60 and wasn’t the happiest with the service"

    "I had a great customer service experience with my purchase"

Reviews

  • Justin Walker

Everything was ok before i sent my wife to pick up the vehicle. I had asked all the correct questions and was even volunteered that the brakes on the Range Rover in question had just been changed. I asked about keys, previous owners and rust. Due to work, i couldn’t accompany my wife the 600 miles to pick up the vehicle. She goes and gets it and the first red flag was when the GM told her it was only one key when it was previously discussed that the vehicle had 2 keys (keys cost $500 and i knew this). Her, this being her first purchase of this magnitude still goes ahead and takes possession of the vehicle. On her test drive she calls and asks, should the brakes be making noise and they just changed them? Me: No. how do they feel? Her: They stop but i feel a little something. Me: Is it ok or no? Her: Yeah i still want it. She gets back to Montgomery and the brake rotors are pitted and rusted (If you tell a customer you changed the brakes, the customer doesn’t expect to do any brake work upon receiving the vehicle. Ie, pads or rotors!) My heart drops as i get on my knees to look under the vehicle. The entire undercarriage is rusted as well. I asked all these questions before the purchase so I’m steaming as i call the general manager to give him a piece of my mind. I ask for him and get put on a 35 min hold. I hang up and call back and he answers. As I’m letting him know how wrong he is and explaining the situation, all he can do is stop me and offer an apology. This was his demo vehicle but he tells me he has no knowledge of the rust, he tells me he changed the brake pads, and lets me know that he will talk to the salesman that told me there were 2 keys but he can do nothing about it. Do not buy from these scammers. They lie and when confronted will do absolutely nothing to even try to fix the problem! A bunch of crooks! Pictures posted. This is a vehicle that was just purchased and said to have fresh brakes and no rust and 2 keys

  • Craig Vogt

Con artists. They sold me a car with bad shocks/struts, along with around 10 other things they were supposed to fix. They now refuse to fix them, instead insisting on committing fraud by having me wait 30 days to fix them so they can fraudulently bill the extended warranty company for the preexisting issues, earning money off the repairs instead of fixing them before selling vehicles. When I refused, their scam just kept getting worse. They ignore my calls, rarely return my calls, and they are doing all they can to try to push this past 30 days. Then, their service manager, who isn’t listed as a certified mechanic, tried telling me that the struts being covered in thick oil wasn’t an issue, he wiped the oil off and they were fine. I asked where 1/4” of caked on oil on the shock absorber was coming from, if not the shock, and he couldn’t answer that. However, they would be happy to replace them if they could bill the warranty company, showing you how dishonest these people are. When I called a scam a scam, they changed their argument yet again, this time claiming the sales person only wrote that they would inspect them, so they are only going to inspect them and not replace them (however, if I agree to letting them commit fraud and bill the warranty company, the shocks will go from “fine” to needing repaired). Just look at the pics, these shocks/struts are obviously bad. I wasted a day driving there to get all of the promised repairs done, and all they did was fix a coin holder. They have yet to make any of the other promised repairs, and they avoid my calls by having the phone person claim they aren’t available. Once you sign the papers they hide and refuse to take responsibility for anything. Just look at their responses to other reviews, you’ll see a trend of them avoiding responsibility for their mistakes. Don’t get yourself stuck in the same legal mess I’m now going to have to deal with.

  • Shannon Tisch

Be sure to take any car you are considering purchasing from here to have an inspection, or at least free visual inspection from its respected dealer or your trusted auto shop. I was warned about buying from here and was prepared to buy a black 2019 Audi A5 2.0T Premium Plus last week (which is still listed on their website as of today). I was told the car was fully inspected by Fishers Imports service department, in pristine condition, no accidents and clean Carfax. Thankfully, I took it to the Audi dealer where I was shown it had the wrong headlight put on the front passenger side and that alone would have been $4,000 just in parts to replace. It also had internal fender damage, had been repainted in multiple areas and had air bag warnings. The hood did not line up from the left to the right side. The car had been in a major accident but never reported to Carfax. These things are not easy to spot if you don’t know how to look for the defects. I didn’t even bother to have the engine looked at after all the exterior damage. They are asking $34,400 for this car and I was told not to pay over $24,000. This happened last week and the same car is still listed on their website with no updates in information regarding it has been in an accident. Fishers Imports has nice cars, but just please do yourself a favor and ensure to have it inspected outside of their facility. Im not saying not to buy a car from here, I’m just saying to have it inspected outside of their service department. The salesmen here have an answer for everything, don’t be fooled. I 100% believe they knew this car had been in an accident. I’m glad I listened to my gut!

  • Landon TV

I drove 2 and a half hours to this dealership to buy a Infiniti Q60 and wasn’t the happiest with the service. Brandon Roman seemed like a decent guy , can’t say the same for the others . I had originally put down half of the vehicle price and was going to have the bank finance the rest . The bank then called and said that the dealership wasn’t excepting it . Bank really made it sound like the dealership really wanted us to go through their financing. I wasn’t having it and bought the car fully out . 1 month later when setting up the title papers we had found out that the dealership had put a lien on the title . Had to get that all settled out at the DMV and bank . Huge mess and inconvenience. It’s a real shame that they have all of these nice vehicles but bad service. I Was really going to suggest my friend about getting his Audi from here but I’m not going to have my friend waste his time and wouldn’t recommend anyone.

  • Liz M

I had a great customer service experience with my purchase. Shortly after purchasing the vehicle, the entire infotainment system went out. This isn't just a radio, it also controls all of the heat and A/C controls. I went back very distraught as I hardly owned the vehicle for even a weekend and just spent over $1200 for a set of new tires on top of the purchase. The GM was so reassuring that we can work this out and didn't hold me for the total cost of the part/labor. Although it took a while to completely diagnose the issue and take care of this as well as a couple of other issues, I felt that I was very cared for as a client. They took care of a few other issues as well, just to make things right. The owner and service manager were also very considerate. All in all a very good experience and I would consider purchasing again. Remember that these are used vehicles.

  • Ashanti Simms

I recently purchased a car from them and the experience was nothing shy of exceptional!!! I initially started working with Myron who kept me updated on the entire process. I had a 3hr commute to the dealership so Myron made sure all t’s were crossed and i’s were dotted before I traveled there. He set me up with Tyler due to him being off the day that I came in. Tyler was very helpful and extremely knowledgeable about the cars there. We even had a chance to discuss all options with the general manager Brandon. Brandon let us know upfront what to expect throughout the entire transaction. The entire team was helpful, patient and a pleasure to work with. The establishment was very clean and welcoming and cars are priced fairly. I appreciate the service and my husband and I will be back for our next vehicle. Thanks, Fishers Imports!

  • Rhonda Watts

Fishers Imports 96th St has extremely courteous, kind, knowledgeable friendly staff that took great care to make the first luxury purchase of my dream car BMW a very pleasant and smooth worry-free experience. Yashar is always available to address any questions or concerns that may arise long after the sale is final. After making my initial contact inquiry to Tyler, it became immediately apparent that customer service and satisfaction are held in the highest regard as a top priority. While offering his support, William showed that he was poised, capable and competent in providing his services when needed. I highly recommend Fishers Imports for all of your luxury car investments. -rw

  • Adora Hawk

I had an amazing experience buying my car from here! From start to finish, Tyler went above and beyond to ensure an effortless customer experience. At first inquiry, Tyler went out and took real time photos and texted them right to me. He was patient, % transparent, and never pushy! I appreciate that I was completely informed every step of the way. Shipping the car to Colorado was arranged by Tyler with a next day arrival from the time it was picked up. The car is exactly what I expected and even more! Whether local or purchasing from out of state, do not hesitate to do business with Fishers and definitely ask for Tyler to enjoy that white glove customer experience!

  • ihcuhc H.

I had an amazing experience at the Northwest location. The sales acumen from Ihsan when we purchased our first vehicle 5months ago and then with MJ this week really set the stage. Their attentiveness to what we wanted was evident and the process was seamless. And then you have the service department. Yashar is the service department is very thorough and he has a knowledgeable team. I felt welcome the moment I came in to have my vehicle serviced by Yashar's team prior to buying anything. It is hard to find both sales and service but they delivered. Many thanks MJ, Ihsan and Yashar for providing top notch customer service! - Chuchi Lewis

  • Chris

Most terrible experience I’ve ever had in my life! Sold a car right under me just while I was obtaining outside financing. They knew I my loan with navy federal was going to be made out to them. Contacted them the next morning and they told me the car was sold. Now I have a cashiers check for 30k made out to them and no car! No one contacted me in the process to let me know they ran my credit knew I was interested. As I was talking to the finance manager asan and asked if he would split registration with me at the last step of the process he then said it was sold. Beware stay away especially if your using your own outside finances!

  • Jordon Thomas

Owen was amazing. I had inquired about an Alfa Romeo Giulia he has on the lot. Owen was very responsive and fast. I asked for certain pictures of the car and he didn't hesitate. In fact, sent me a video as well of the entire car (despite having 65 pictures on the listing). He took me serious and was very respectful, even when I had to give him the bad news that I found a car that fits our requirements a little better. He even made sure that I wasn't getting screwed over on hidden fees from the other dealership. I will always come to Fisher Imports first when I look for another vehicle.

  • Grachya Babayan

After a month of shopping for a car and dealing with salesmen who didn’t care to take the time with me, I finally stopped by Fishers Imports and had the pleasure to be assisted by Tyler Arnold. Tyler went above and beyond to ensure I was choosing the right car for me! Not once did I feel rushed or pressured into buying any of their cars. Tyler’s attention to detail with every car they have is indescribable. If you are looking for a low pressure environment with a very knowledgeable salesman, I would 10/10 recommend you go see Tyler with Fishers Imports. Loving my new ride!

  • Brian Smillie

I don’t usually leave reviews but I wanted to make sure I highlighted the fantastic experience I had at Fishers Imports. From my first inquiry, Ihsan patiently answered all my questions about the car I was interested in. When I said I wanted to take a test drive, I showed up and the car was parked right up front and ready to go. I took a few days to think about it and when I was ready Ihsan made the entire experience smooth. It was the FASTEST car buying experience I’ve ever experienced - New or Used. I’m thrilled with the car and hope to purchase from them again.

  • Clement Jones

If you are an out of state customer and want your vehicle right away, be sure to pack plenty of patience. The process is really long and tedious. My deal was done on 07/08 and it’s 07/22 and I still haven’t received the delivery of my vehicle. I’m being told they’re just waiting for a shipping company to pick it up. But I guess on a positive note their customer service is very kind, courteous and professional. They may just need to revisit their policy for out of state customer to find the most efficient and safe way to expedite the process.

  • S Duymo

Fishers Imports is one of the best dealerships I had the pleasure of working with! Brandon (Sales) and Nick (Finance Manager) made the process flawless and both were very polite and professional during the process. Highly recommend going to this dealership as they will find you the best interest for the times we are in and also not low ball you on your trade in. If you ask nicely they may even let you sit in one of their Lamborghinis :) A+ work guys!

  • Mike Zhou

Buying my Dodge Challenger at Fishers Imports was hands down the best car buying experience I've ever had. For my previous cars, I would always feel like no matter how much I negotiate I'm always getting secretly ripped off. But Amir at Fishers Imports was very transparent with me during the entire process, including trading in my Focus ST. I'm 100% going to Fishers Imports for my next car because I know that's where I will get the best deal!

  • Vivian Aranha

I bought a couple of cars from Fishers Imports at the first location. When I came to this new locations it’s way better than any other dealership in Indiana. Inventory is much better. I was able to pick my BMW right from the lot. Amazing customer service as usual. Great selection and amazing servicing options based on my previous purchases. I would highly recommend them and if you have not been to the new location, I would recommend a visit.

  • Tim Orozco

I didn't actually buy a car from Fishers Imports, though was so impressed with the professionalism and respect from Brandon Roman, that I had to leave a review. I find it extremely ironic that the more expensive the car is, the less customer service you get. Brandon was quite the opposite, and while we couldn't come to terms on price, he provided very reasonable and detailed reasons why he decided to pass. Very rare when selling exotic cars.

  • Kay Allisan

HORRIBLE customer service. QUITE discriminatory over even the lower valued cars on the lot. Didn’t even want to let me test drive until I told them who I ALREADY had financing approved through and then wanted to ride in the car with us because “the gas was low”. Are you a gas station or a luxury car dealership? 10/10 would not recommend. Have fun with the commission you tanked today buddy. Would rate one star if I could….

  • Jason

Purchased 2016 Range Rover sport tdi last July. It’s been in the sop for 6 of those months! Over 30k has been put into this truck! Ask me for receipts fishers or anyone else looking to buy. This truck has been an absolute disaster since purchasing. New engine, suspension wacked, no ac, new starter…I have receipts for it all. In one year there has been over 30k put into this truck! Be warned, do not purchase from fishers!

  • Patricia Brown-Augsburger

We worked with Tyler to look at options in their stock, and they made it easy to test drive and were informative. Great inventory of options, and negotiated for a reasonable price. The downside was that there was only one key, and that information was not shared until we took possession of the car. I would consider Fishers imports for future purchases, but would definitely ask about keys before deal finalization.

  • Brianna C

We went in to look at an SUV and Brandon R. was great! He listened to us and our budget/ family needs and we ended up leaving with a new car. Extremely professional and relatable, friendly, knowledgeable, and straightforward. This was our first time buying from a dealership and it was truly a great experience. I would recommend Fishers Imports to anyone looking for a hassel free car buying experience.

  • Susan Barhan

Our experience purchasing a car from Fishers Imports was pleasant and respectful from beginning to finish. The staff were all so friendly, polite and helpful. We were never pressured by our salesman and we never felt doubtful about the honesty of the information or the answers to our questions. We will surely purchase from this dealership the next time we are in need of a car.

  • nik v

Great experience buying a car here. I was from out of state and communication before visiting the dealer was excellent. Nathan made me feel very confident that I would like the car I was looking at and made the trip worth my time. Everything from arrival to signing was quick easy and painless. I would highly recommend this dealer to anyone looking for a higher end used car.

  • Steve Wright

I flew from Tampa, FL to buy what I considered to be the perfect Corvette. It was red, had a manual transmission, and the top went down. I was not disappointed. It was even nicer than I expected. To top it off, their service was so fast and efficient, I was on the road south in less than 1 hour. I would certainly buy from these people again.

  • Damon

Purchased my fourth car from Fishers Imports. Cant say enough about how impressed, transparent, and overall professional this dealership is. The quality of used luxury is unmatched, even in todays environment where cars are hard to find and retail. They have always gone above and beyond in service and sourcing. They have a customer for life.

  • Evan McSorley

Tyler was an absolute professional and gave an incredible experience from beginning to end! Not only did he send great pictures before we arrived but allowed us to take the car up onto one of their lifts and take a closer look. Great facilities, great staff, great inventory, and overall a great experience! 10/10

  • Jamie Smith

Can't say enough about the exceptional service that was provided by Brandon and Myron in the purchase of our 2021 Audi A8! They were both professional, transparent, knowledgeable and made our car buying experience seamless and easy. Would recommend this dealership to anyone who is looking for a great experience!

  • Larissa Nakamura

customer service was amazing. wanted to look at an f pace was able to test drive it and all questioned answered. went back two days later and the process to purchase the car was fast and easy! Myron was who we worked with and he was so nice and helpful! all around will be back for another vehicle through them.

  • Charlie Hoyt

Tyler was so great to work with. He helped me figure out my situation and was excellent. I’m in love with my new Porsche 911 and I can confidentially say that I will be buying all of my future cars from Tyler. I highly recommend the fellas over at fishers imports and can’t wait to work with them again.

  • Geoffrey Paran

Great customer service thanks to Brandon, he response to all my request (photos, video and additional car and loan information). I purchase a used Porsche Boxster online and they provided me with an accurate description of the condition of the car and I wasn't disappointed when it got delivered in NYC.

  • Ryan Brown

Tyler was amazing! Extremely helpful and he helped me every step of the way get the car of my dreams. He made me comfortable and confident in the car I was purchasing and I felt ensured I got the best deal! Can’t recommend Fishers Imports enough. This is the only place you should buy a car from.

  • Joshua Short

Will never purchase a car from anywhere else. Yashar, the service manager, made the service experience the best that I’ve had in the industry. He went above and beyond to make sure that I was satisfied. I’ve purchased 4 vehicles from here and will confidently purchase more in the future.

  • Stephen Schott

We worked with Peyman and Chad and they made the buying experience very easy and stress free. We were able to test drive all the different vehicles we wanted to look at with no pressure to buy. This is the way car buying should be, professional service with a customer centric approach.

  • Sam Carter

If I could rate this dealership 10 stars I would… Brandon Roman (the salesman who helped me out) was extremely informative and helped me decide on what was best for me. I’ve owned my vehicle for over a year now and have had zero issues with it. Thank you to everyone who helped me out!

  • Greg Norton

The experience I had with Brandon, Scott, and the rest of the team was second to none! Very down to earth staff that was willing to bend over backwards to help me get into the vehicle I wanted, and there’s nothing they could have done to make the purchasing process any easier.

  • Jason Burton

I must say Tyler made process overall low pressure and an easy. Everyone at the dealership was great to talk with, including Michael the GM. I was able to use outside financing and absolutely no pressure to use theirs.... No upselling. Will be back for the next purchase!

  • Lillo Lepera

Amazing car dealership, Brandon Roman guided me through the process very efficiently. I called him told him I was flying in from out fo state, he had someone at the airport when I landed to pick me up. The whole process was enjoyable. Extremely great customer service.

  • Sorita Jean

I was assisted by Tyler Arnold purchasing my first car and he made it seem absolutely effortless. He has exceptional customer service and I am more than happy with our transaction. I will be referring any friends and family to this dealership for sure.

  • Dave Daubenspeck

Just completed another deal with Fishers Imports. Worked with the general manager, Adam and the sales manager,Owen. Both made the transaction effortless and were a please to work with. If you’re looking for a high end car I highly recommend them !

  • Phil Nowell

I just closed a deal with Tyler on my new car. He was very helpful in all aspects. I never was pressured at any point and everything was upfront with no BS. Couldn't be more pleased with the experience. Once I receive my car I will update.

  • ncia006

Tyler was fantastic! Fast, friendly, professional, EXTREMELY knowledgeable, & transparent. The whole process, test drive & all, was less than an hour. If you are considering Fishers Imports for your next vehicle - definitely ask for Tyler

  • rio sharrow

Tyler was the person That helped me purchase my range rover. He was so patient kind and polite during this process. I cannot say enough amazing things about Tyler and this business! I will never buy a car from any other place but them.

  • Rigoberto Delgado

2/16 the day I got my Maserati Ghibli. what's crazy I used to tell myself I will be buying a car in that dealership and guess what happen. I did. everybody at my work are still shocked about my car! thank you Fishers Imports luxury

  • Jo C

We highly recommend Fishers Imports! The website made shopping for our next car enjoyable with their great selection of cars. Chad also made our car purchase an excellent and efficient experience. Very personable and professional.

  • Micah Bilotto

Hands down the best car buying experience I’ve ever had in my life. No pressure, no games. They listened to what we wanted and were very patient with us! They truly care about people and it shows. Thank you Fishers Imports!!

  • richard Koster

I have bought a lot of vehicles over my life, this dealership was one of the finest that I've been to. My salesperson Tyler was just simply awesome. You won't be disappointed if you have him as a salesperson. Richard...

  • dre foster

Tyler made my car buying experience great! He was very knowledgeable on all aspects of the process. I would highly recommend doing business with Fishers Imports and ask for Tyler specifically if you want a great car!

  • Aaron Kalman

This was by far the best car buying experience I’ve had to date. Nathan and the team made this process so easy and within a few days my new car was delivered to St Louis. Thank you Fishers team you all rock.

  • Joseph Pignatello

I was assisted by Tyler and he was very helpful. Made it very easy to find the car I wanted giving me details and other information about the car. 100% recommend this dealership to others

  • Brad B

I had a great experience working with Mr. Arnold. He was very courteous, genuine and easy to communicate with. If you want to purchase a vehicle from here ask to speak to Tyler Arnold.

  • chad bechel

The sales department was great! Quick and easy to work with, got me in and out with my BMW 535d. Service took care of the few things I asked to be done. Overall a great experience!

  • J Randhawa

These people rollback the odometer. They sold me a 2019 mercedes with so many issues that I found out later, but it was too late at that point. Stay away from these fraudsters!!

  • Teri Thompson

I worked with Tyler. He was extremely knowledgeable and very kind. He knew everything about my BMW. When I buy another car, Fisher imports will be the first place I look.

  • Jeff Bond

These car guys always make the buying experience simple and a breeze. They are very professional, and they treat customers like family. I strongly recommend them!

  • Jake Miles

Easily the best car buying experience I‘ve ever had. Chad was a consummate professional from start to finish. There‘s absolutely no better place to shop!

  • Foster Ludka

I came in to buy a 2016 Audi s3, and the service there was great and very professional. I highly recommend you do service with these people.

  • Angie Capps

Tyler was amazing!! He took time to help us find the perfect car and financing terms were excellent! BMW owner …

  • tim

Excellent selection of exotic cars. Knowledgeable sales staff.

  • Chris Dyer

MJ totally took care of me, great experience!

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