Flames Smoke Shop

164 reviews

8011 Merrill Rd, Jacksonville, FL 32277

flames-smoke-shop.business.site

+19045515653

About

Flames Smoke Shop is a Tobacco shop located at 8011 Merrill Rd, Jacksonville, FL 32277. It has received 164 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday8AM-10PM
Tuesday8AM-10PM
Wednesday8AM-10PM
Thursday8AM-10PM
Friday8AM-10PM
Saturday8AM-10PM
Sunday8AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Flames Smoke Shop: 8011 Merrill Rd, Jacksonville, FL 32277

  • Flames Smoke Shop has 4.8 stars from 164 reviews

  • Tobacco shop

  • "Very awesome atmosphere and Lacy the amazing store manager made it such a pleasurable experience"

    "Absolutely beautiful store"

    "These lovely lady’s who work in here are freaking amazing, they are so nice and so friendly, they are a whole vibe"

    "The best part of this store is the customer service literally brightens my day and Lacy Lauren really tries their best to cater to the customers needs great looking store always clean no complaints"

    "The best smoke shop in town hands down "

Reviews

  • Tyler Montano

Very awesome atmosphere and Lacy the amazing store manager made it such a pleasurable experience. Lacy was thorough enough to check every item in her selection to make sure it was of best quality to me and she was very educated with her products and made any decision making easy. Highly recommend stopping by and supporting them!

  • Allie Randall

Absolutely beautiful store. Glass cases and pieces are all spotless. You can tell this store is a labor of love from the owners. Staff is always so knowledgeable and helpful. Quick to assist but lets you mull through the store and make your own decisions. Overall absolutely amazing customer experience. …

  • Ashlee Schihl

These lovely lady’s who work in here are freaking amazing, they are so nice and so friendly, they are a whole vibe. I love coming here just to look around. They all are so knowledgeable and are willing to help you learn about any products they have available. I love you girl so much!! See you next time xoxo!

  • Ervin Stocks

The best part of this store is the customer service literally brightens my day and Lacy Lauren really tries their best to cater to the customers needs great looking store always clean no complaints. The Best Conversations. Best deals on products my favorite store love the staff will continue going back❣️❤️❣️

  • B1gDog Bheatz & Music

The best smoke shop in town hands down .. I love the service ima a loyal member so the workers like ..lacy & Lauren are the best people in the world they will make sure you have everything you need for they day and make sure you come back and spend all of your money for the best service in town 5stars *****

  • KaShanda Lyons

I absolutely love this place I recommend it to everyone that is looking for a great smoke shop, with the most friendly staff and exceptional customer service. This shop is the place!!! Not to mention they are very knowledgeable in their products and if you’re in the area definitely check them out!!!!

  • Devon Reuter

I don't go to smoke shops often but when I do, I only come here. The staff are always welcoming and knowledgeable about all merchandise in the store. Lacy goes above and beyond for each and every customer, giving each person individual attention while also never ignoring other customers in the store.

  • Dakoda Pendergrass

Love this place, been going here for years, everyone who works there is super nice/friendly, lacy is amazing, she has helped me many times with choosing the right product for my particular needs, and she always helps anyone out who she can in any way possible and is just a great person in general.

  • Joshua Moore

My Favorite Smoke shop in Jacksonville, Great people , very friendly environment ,always clean… fair prices Lacey and Bailey are the only ones I know so Far but Ms.Lacy is the the HBIC so I’m sure she trains all the ladies the same with the great customer service I would recommend 10/10 every time

  • Crystal Starrr

Best prices and a wide range/variety of flavors for vape juice and other smoke products. The prices are even better than online!!!!! The customer service was also a plus he was very knowledgeable and welcoming. I will be a returning customer and I'm telling all my friends about this shop.

  • Krystal Terracall

I've been to a lot of smoke shops and I can honestly say this is the best and greatest shop ever. The employees are very knowledgeable, kind and supportive of anyone who walks through the door. Thank you sincerely Lacy, Lauren and Baylee! If you're not shopping here you are missing out!

  • Dennis Greaves

I love this shop, every time I enter. I get greeted kindly and promptly. The selection is above and beyond, and the knowledge of the owner and his employees make me drive a little farther than I have to. I recommend everyone in our area visit this shop, you'll want to keep coming back.

  • Bianca L.

Every single time I stop by, Lacey is ALWAYS kind, helpful and just FANTASTIC!! The price is ALWAYS RIGHT. She will take all the time she has to help you get EXACTLY what you want!! It's the only smokeshop that I go to... unless I'm out of town ❤ thank you so much Lacey

  • N A

First time here. I live in St. Augustine and the shop near my house closes early so I decided to stop somewhere on my way home. The shop is set up great and smells great. Lacey was working and was very helpful! I’ll be back again for sure. Thank you Lacey!

  • Melissa Freelove

Had a great customer service experience here. The girl running the store was very sweet and knowledgeable about the product I was looking for. She was very good at making everyone feel welcomed, even when the store was busy on a Saturday night!

  • Gabriela Torres

Lacy & Lauren are the best!! Jk all the girls are awesome. But the Customer service is fantastic!! I usually go for quick pick-ups but when I go in for information on products, they give me passionate detail. The owner/manager is wonderful,

  • Joey Muffaluffagus

Just wanted to add in my 5 star experience amongst the plethora of other testimonies available here: Amazing experience whenever I go. Customer service is fantastic (always be nice to employees is the golden consumer rule btw). I usually go

  • Debyn Corbitt

If I could give 20 stars or more I would the owner is so nice he has such wonderful people working here there all very helpful but Lacey always goes above and beyond for everyone not to mention she’s always in a great mood she’s definitely

  • Kirk Baumgardner

Oh my God, this place is incredible extremely good customer service at a very nice lady that works there amazing prices unbeatable. I go there for my Kratom which has been a lifesaver. From this horrible insurance plans and ObamaCare Thank

  • Jenn Martinello

My new Go-to! Very very fair on the prices! Lots of different brands of Kratom, and tons of other items! I love the inventory here so much to look at and the owner is awesome very humble and kind. I definitely won't be back again and again

  • Good Vibes-23

I love this place,they treat you like family they work with u and all the ladies there are respectful. The atmosphere is great nothing but positive energy an education and they really are the best smoke shop that I know of. Thank yall

  • Ange Tait

I love this place!! They always have what I want/need and will work on getting things they don't have. All the ladies are super nice and knowledgeable about products. Lacey and I share a birthday so that is fun to share!!

  • Steven Valenzuela

This is the best shop I’ve ever been to. You’re completely missing out if you don’t shop here, Lacy and Lauren are the kindest most knowledgeable people. They always give the best service and help. Best smoke shop ever!

  • Ray Tiller

Been going here for the past 2 years faithful now and Lacy is the bomb. She’s knowledgeable on the whole store and always finds a way to make your shopping experience pleasurable. Lauren is also great love this place!

  • Deanna Walton

Absolutely the best smoke place to go!! Lacey is amazing and always knows what I need even if I don't. All the employees are so helpful. Super clean and not overwhelmingly crowded with merchandise like most places.

  • Jean Madray

Joseph is wonderful. He is always helpful and nice. Always greets you with a smile and hello. Store is very clean and organized. Great small business. Never a line to get lotto and protein waters. Would recommend.

  • --

I train customer service managers. If my employees were as good as the guy I worked with, I'd be out of a job. Brilliant service for this sector. Also competitive pricing. 10/10 would recommend.

  • Kiki House

I ABSOLUTELY LOVE THIS PLACE!!!! MY FOREVER HOME. THE GIRLS ARE SO SWEET AND FRIENDLY. NOT TO MENTION THE GREAT PRICES AND HOW KNOWLEDGEABLE THE GIRLS ARE ABOUT THE PRODUCTS BEING SOLD ❤️❤️❤️

  • Dwight Johnston

I absolutely love this smoke shop..Employees are always friendly and greeting everyone with a smile. Lacy is always so nice and patient..They go above and beyond to satisfy the customers.

  • Debra Valens

Lacy is amazing. Sincere smile and very knowledgeable about all the products in store. Store has everything you need or she will get it. Travel from St Augustine to get what I wanted.

  • Robert Williford

This has been the one and only shop I’ve ever gone to and only shop I will go to, purely because of Lacey. The customer service is amazing and always has new product in stock!

  • rummy mossberg

Excellent customer service has everything Im looking for. They make me feel like family. I shop there everyday almost. Lacey love u sis love u too Lauren keep up the good work

  • Dee Waller

I gave three, the girl behind the counter didn't help me. She waved and said over there to my question She was talking politics with another person who wasn't buying anything

  • Cecilia McArdle

Best prices, products, and customer service. Lacy and Lauren always take great care of their customers and are willing to help when needed. Best smoke shop in Jacksonville.

  • Mopar Ryderz

I’ve been to a lot of shops, but this is the best in Jacksonville. Lacy and Lauren are the greatest, kindest girls ever! You’re missing out if you don’t shop here!!!

  • אריאלה בת אברהם

Great selection. Good prices and nice Owner. No matter how busy he is, he will always take the time to help you pick out or learn about a product. 10/10 recommend

  • A. Camford

Thank you "Lacy" for always being so helpful. I appreciate how you know the products so well. And how you fill peoples needs. I ALWAYS leave there happy!!

  • Tavon Bradley

Lacey and Lauren are awesome , quick and professional service and all smiles every time I stop in ! Make this your goto smoke shop they won’t disappoint!

  • Melissa Wilke-Clark

They always have the best products but what keeps us coming back is the people that work there. They are very knowledable and nice especially Lacy.

  • Aubri Wooten

Love this smoke shop, everyone especially Lacy is so helpful and nice everytime I pop in. I drive out of my way to come here bc of the service!

  • Jeanette Marlier

Buy your lottery here!! No lines and helps a small business!! Owner will go out of his way to help you. Crazy low prices. Great section.

  • Tre Bradley

The best Smoke shop in the Ville!!!! Lacy and Lauren are hands down the best customer service supporters In Jacksonville !!!

  • Doug Ratterman

Great prices and deals and the customer service is amazing. Lacy is always very polite and helpful everytime.

  • Lasha Downing

Lacy & Lauren are the best they always have what i need and so willing to help! Love coming here

  • jrock198625

It's a dope atmosphere full of welcoming faces and alot of knowledge in Flames great shop

  • Amanda Stoller

Lacy and Baylee are amazing I stopped in a few days ago and they were very helpful!!!

  • M .P.

Puff puff perfect ( except I want more cigar variety :) but cool place for sure)

  • Jason Williford

By far the best smoke shop I’ve been to, great products, great customer service!

  • Jeremy Mines

Great spot, very friendly service, top notch. LACY is on point

  • Derrick Colquitt

Love this place! So nice and knowledgeable ❤️

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