Flight Club

3700 reviews

812 Broadway, New York, NY 10003

www.flightclub.com

About

Flight Club is a Shoe store located at 812 Broadway, New York, NY 10003. It has received 3700 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday11AM-7PM
Tuesday11AM-7PM
Wednesday11AM-7PM
Thursday11AM-7PM
Friday11AM-7PM
Saturday11AM-7PM
Sunday11AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Flight Club: 812 Broadway, New York, NY 10003

  • Flight Club has 4.0 stars from 3700 reviews

  • Shoe store

  • "I recently visited Flight Club and had an outstanding five-star shopping experience"

    "Never buying anything from this place again"

    "OMG!!! If you’re a sneaker enthusiast then you definitely have to check this place out"

    "Purchased Yeezy Slides for daughter’s bday, went through authentication process through Goat in Netherlands per usual, I realized they were stuck at fedex and I couldn’t get them, weren’t being delivered"

    "Terrible Company, Made order through website and waited for my order ( Bart Simpson SB Dunks size 9"

Reviews

  • Hussain Sheikh

I recently visited Flight Club and had an outstanding five-star shopping experience. The store was impressive, with a wide range of high-quality sneakers that catered to a variety of tastes and styles. Whether I was looking for vintage classics or the latest releases, I was able to find everything I wanted in one convenient location. The cleanliness and organization of the store was also impressive, with a well-maintained and easy-to-navigate layout. The staff at the store were friendly and knowledgeable, providing great service and making my shopping experience enjoyable and stress-free. The sneaker authentication process was also impressive, with a team of experts who carefully inspected each pair of sneakers to ensure authenticity and quality. This added an extra level of confidence to my shopping experience and made me feel like I was getting the best possible product. Overall, my experience at Flight Club was exceptional and left me wanting to return. If you're looking for a great sneaker shopping experience with a wide selection of high-quality products, great service, and a comfortable atmosphere, Flight Club is definitely worth a visit. I highly recommend it!

  • Xavier Dent

Never buying anything from this place again.. Ordered Jordan 1 Tokyo's at the counter in NYC and was told I'd have the sneakers in 7-9 business days..5 business days later I start inquiring about tracking number only to be told via email that the sneakers are waiting to be shipped to NY store to verify authenticity..And if I wanted a refund I'd have to consign the sneakers to the store and wait to they are purchased by someone else and I'd suffer a consignment fee before refund..NONE OF WHICH I SIGNED UP FOR!! I just wanted to purchase a pair of kicks I thought was authentic. Flight Club sells UN - authentic sneakers?? So I purchased a pair of sneakers that they aren't even sure are AUTHENTIC?? NEVER AGAIN !! I'm 1000% sure this situation is gonna end up a bad one but im fully prepared to take this store to court.. Im reading over the reviews and it's a safe bet that FC is nothing but extortionist.. In fact I see they have 1st edition High Top AF1s stickered at $5,000.00 per pair and I paid $31.00 per pair at a Nike Outlet in Conroe Texas!! Pure Extortion!! Buyer Beware!!

  • Michelle Burnside

OMG!!! If you’re a sneaker enthusiast then you definitely have to check this place out. They have the HUGEST selection of sneakers to choose from and when it comes to EXCLUSIVE JORDANS look no further than FLIGHT CLUB of NYC. Walk into a urban vibe of music filling the air with two rooms covered from wall to wall full of sneakers. In the middle of one room stands A GLASS TREASURE of the rarest and most exclusive sneakers. Make sure your pockets are deep if a pair of these gems catch your eye because the cheapest pair I saw was a cool 7 RACKS (that’s $7,000 to the prim and proper) but the most expensive pair was A ONE OF A KIND JORDAN made exclusively for Kyane West for like a jaw dropping $130K. Then there was the “BACK TO THE FUTURE” sneaker which looks like a snow boot for crazy bucks. I was like who has money to buy these types of sneakers? (Secretly wishing I did). I was literally amazed at some of those Jordans but equally shocked at the price and that someone ACTUALLY BUYS THEM. I must admit FLIGHT CLUB has the DOPEST, HOTTEST SNEAKERS, I’ve ever seen.

  • Not Lynn Stmartin

Purchased Yeezy Slides for daughter’s bday, went through authentication process through Goat in Netherlands per usual, I realized they were stuck at fedex and I couldn’t get them, weren’t being delivered. I went there and they showed me customs opened them, the whole shipment and goat/flightclub shipped a whole shipment to the USA “authenticated” and they were reps!!! They just ghosted me. Never got the fake slides, never got money back, nothing! I email almost everyday, both companies, I don’t know how they think this is okay. I would be like riddled with guilt ripping people off like that!!! If I could give negative stars I’d love to do so! I will get a lawyer and even if I lose money in small claims court paying the fee for the lawyer, it’ll be worth it.. I work for Boston a globe, watch out in November, for an article I wrote about these 2 companies being scams! Don’t trust them or Goat, unless you’d like to pay extra cash for reps!!! And then not even get he reps!!

  • Jarred Voth

Terrible Company, Made order through website and waited for my order ( Bart Simpson SB Dunks size 9.5). Package was delivered and when opened found that they shipped me Yeezy Slides size 10 UK, not even the correct size. Immediately emailed and got a reply saying please return for a full refund. Returned the shoes and then 4 days later got a email back saying I sent back the wrong shoes and they will either sell them for me or ship them back to me. Emailed them back referencing the ticket and they emailed me back saying they are looking into it. 1 week later no response, 2 weeks later no response. emailed them many times and finally saw they were GHOSTING me. after 3 weeks decided to file a paypal claim and just today after 1 month of receiving the wrong shoes and shipping them back, Paypal has closed in my favor and FINALLY given me my refund. DO NOT BUY FROM THIS COMPANY ONLINE. HORRIBLE CUSTOMER SEVICE, HORRIBLE COMPANY, Will NEVER BUY AGAIN.

  • Isabella Akhunova

ATTENTION!!!FAKE SHOES FROM CHINA!!! Hey guys Be careful when you buy shoes from them because 80% of the shoes in flight club are fake from China, when you take the shoes, check for originality, please look at the sole and even smell so that there is no smell of glue, we and our friends bought more than one shoe from them once and everything we bought turned out to be fake, about 8 pairs of shoes, when we came to file charges, they said no return and started talking all sorts of nonsense that we allegedly replaced the sneakers. P.S if you also fell for a fake, please text to us, we will collectively file a lawsuit against them. We need to collect as many victims as possible and when purchasing, take a video from the cash register with sneakers and with the serial code of the sneakers at the flight club, such scammers like this need to be closed. This place works exclusively for idiots who do not understand the originality of shoes!

  • Sondre Robinson

I wish I could give them 0 stars. They are not transparent. Why does it take 14+ days to deliver sneakers?! Quick to take my money but not send my product in the timeframe. I even waited 2 more days because I knew these sneakers were in high demand. Every time I checked back, there was a shipment delay or Dana from customer service would send me an automated message telling me to be patient while she’s checking in with the warehouse staff. For 4 days it was the same reply. Like what?! I had to write a nasty reply back, in order for me to get my refund. I didn’t even care for the sneakers anymore. Still waiting on that refund to hit my account. Once I receive it, I’m deleting my Flight club account. Already deleted my GOAT. Y’all are horrible.

  • Bennie Griffin

IMA BE HONEST.. IF YOU TRYING TO GET AN EARLY SHOE BEFORE THE THE RELEASE DATE.. DONT GO THRU FLIGHT CLUB… THEY LITERALLY TAXING ME ON SHOES THAT THEY DON’T HAVE IN THEIR POSSESSION.. THEY WILL TAKE HUNDREDS OF DOLLARS AN CALL OTHER SHOE RESELLERS FOR MY SHOES (SOMETHING I COULD’VE DID) BUT I ORDERED MY SHOES 4 WEEKS BEFORE THE RELEASE DATE AN BOOM IM JUST GETTING A TRACKING NUMBER 4 DAYS AWAYS FROM THE RELEASE DATE.. I COULD'VE WAITED ON THE RELEASE DATE AN PAID REGULAR PRICE IF I WOULD’VE KNOWN… AN THEN ONCE THEY TOOK SO LONG TO VERIFY THE SHOES THEY REGULAR SHIP THEM LIKE I DIDNT JUST WAIT 4 WEEKS AN PAID ALL THAT MONEY ALREADY! PAY FOR OVERNIGHT SHIPPING IF WE PAYING SO MUCH…. FLIGHT CLUB NEVER AGAINNN

  • Lisa Outlaw

Purchased a pair of denim Jordan’s (New) from Flight Club and received them “wormed”. These were a gift for my daughter. We trusted Flight Club to authenticate products as per their policy and practice prior to receiving them. How can I dispute this? How can I prove I received this item (used) worn? There’s no contact information. Flight Club doesn’t have customer service. This is very disappointing. I started to purchase these from “another site” but read they sold “fake” items. I decided to purchase from “Flight Club”. I see now that was a mistake. I’m requesting assistance from Flight Club regarding this matter. I just want to give my daughter this gift “new”.

  • kevin stewart

I recently got a pair of Jordan Olympic 7 in June I just recently wore them and they fell apart after 5 hours of wearing them I’ve been a customer for years and spent thousands there and I understand their policies but it’s just something’s that should be reconsidered the sole came off and the number 9 came of the back of both sneakers they told me I had to take it up with the manufacturer I couldn’t believe that I am so livid that I’m not going that far I didn’t need a refund but a store credit would have been good I will just never spend not one more dime there so whoever reads this save yourself the anger of spending your hard earned money there

  • Nic Banister

Having read a bunch of negative reviews on here about the staff and authenticity of some of the sneakers, I was in two minds whether to go, but in the end I was convinced by a friend. It did not dissapoint. Definitely the home of sneakers. Amazing layout and format to see the best of the best. The staff were friendly and helpful and helped me find a pair of retro jordan 1s in my size. Worth noting that not everything on display will have your size in stock in store vs buying online but the assistant was able to work with me and show what they had there and then. Everytime I go back to nyc now, I will be there

  • Cierra N

This was my first time shopping at flight club in store after a few years. Ideally, I expected the same customer service I received previously but that was not the case. There was only 1 person who actually smiled and asked if I needed help with anything & I’m very thankful for his assistance. However, the rest of the staff acted like I had 3 heads and wouldn’t crack a smile if it saved their mother’s life; They Seemed way too preoccupied with talking to each other instead of trying to make some money. I purchased the sneakers I came for & probably won’t be returning not that it matters ..

  • Jeff V

Bought a pair of championship Red Dunks online, Paid the extra 40$ for shipping still showed up 2 weeks late, understandable but the MOST DISGUSTING PART I PAID FOR NEW SNEAKERS, WHAT I GOT WERE SNEAKERS WITH A SCUFF CUSTOMER SERVICE PICTURES AND THEY TELL ME THEY ARE A CONSIGNMENT STORE AND ARE NOT HELD RESPONSIBLE EVEN THOUGH THEY ARE THE ONES WHO CERTIFIED THE SHOES AND EVEN THOUGH THE SHOES ARE MESSED UP THEY CANT DO ANYTHING, BEST PART THEY TOLD ME TO MAKE A SELLER ACCOUNT AND SELL THEM FOWARD THATS THERE BEST ADVICE IS TO RIP OFF ANOTHER CUSTOMER WITH FALSE GOOD DISGUSTING!

  • greg b

I sat waiting for 2 weeks for a pair of Jordan thunder 4s that never came! My tracking number told me that it was delivered but the problem is I never got a delivery! I tried messaging them multiple times and there hasn't been any attempt from them to answer and try to help me! Maybe my money back or maybe a reshipped pair or even credit but they haven't bothered to do anything for me! Just such a huge disappointment because I thought this would have been a good place to order shoes from that are hard to find anywhere else but that option seems to be off the table now!

  • Vincent TUBIANA

the sellers at the checkout and the fitting are aggressive and unpleasant. I tried on a pair in 42 and 43 and I asked the seller for 42. when I arrived at the hotel 10 minutes later I noticed that he gave me 43. I'll come back to the store right away and they don't want to change my pair by telling me that if I'm not happy I just have to offer myself to someone. a scandal, a shame this store for an overpriced pair and that I see after 40% cheaper on stock x. in short, never go there, give them 1 dollar. the seller was really aggressive and rude to his colleague too

  • Laurent G

Worst experience ever! We spent 2 hours to look after the good sneakers for my kid and finally when we go to pay they succeed to loose the shoes which after 30 minutes of waiting, the staff realized that they sold then to someone’s else although we reserved them in only 5 minutes time! We had to look for new shoes but no particular discount or proposal for the inconvenience caused. I will definitely not recommend this place where the customer is not granted with respect with regards to the expensive sneakers they are selling.

  • Sherwin Vizcarra

This place is for those who are serious about their shoes. Who knew a pair of basketball shoes can cost up to $6k or maybe even more? Definitely a great selection and if you don’t see what you are looking for, they can probably help you find it. Coming into the store, it seems more like people are browsing than buying- but there is definitely a lot to see. And if you do find something you want to buy, you will definitely stand out or have something not many others are wearing.

  • Eddie swervey

I figured buying over 20+ shoes from this company they would show me some type of respect as a customer, completely wrong. I wore these shoes to a casino for a few hours just casually walking around and the sole popped off. I never been so embarrassed walking out of there with my shoe in pieces. I tryed to get some type of justice for these appalling shoes and they basically told me to go kick rocks. DONT BUY FROM THIS PLACE, they verify fake and faulty kicks.

  • Keith Anthony

This stop was a must while we were in NYC for my sneaker head son. They had a wide variety of collectable shoes and the presentation for the shoes was easy to see and prices were on the shoes very clearly. The prices seemed to be a bit high compared to other stores like it, but some of the shoes in the store are very rare to find in New condition. Good experience overall, and a neat place to visit if you want to go back in time a bit with some old shoe models.

  • Samson Barbosa

I placed an order over two weeks before Christmas for a pair of shoes for Christmas… now over 3 weeks later they cancelled the order and issued a refund. What’s insane is the shoe is not sold out there are other pairs available in this shoe but because the price is higher now I’m expected to reorder for $100 more?? Instead of the company honoring the price while they held my money hostage for a month.? Horrible business practices do not shop here.

  • Cake Maker

I am a huge fan. The staff is engaged. If you want to see rare cuts, the most rare are present. I saw a pair of sneakers for close to 40,000! The suede blue Jordan’s; the Back to The Future 2’s. Kanye-Nike collaborations…wow. It is art. Check out the work in the museum. I don’t know how you wear these. I wouldn’t try them on! Located right in Union Square, it is a fun time. I was even able to sell a few pair of sneakers for profit. What a shop!

  • Marika Janiszewska

I went there a few days ago, and I dont’t think I would come back here again. They have a wide selection of really nice shoes, but the staff is so rude, the waiting time there JUST to try one shoe, because you can’t try both, is ridiculous. What is strange you can only try two pairs of shoes per person, even if it’s their fault, because they gave the wrong size. After all I’m not even sure if they are authentic… I wouldn’t recommend this place.

  • J S (Don Kiddick)

Great selection of great sneakers. I’m from Brisbane Australia and have purchased both previous visits to NYC (2016/2018). Head in there today (Nov 2022) and they tell me Instore price, differs from online. Ok they differ, but some differ by $50-$150 US, over what’s advertised online. I understand 10/20% markup maybe, but 70-90%? Just to clarify, purchased here previously and it was never the case. Will never shop there again unfortunately.

  • J’s Aquatics

GOAT and FLIGHT CLUB are the same store. They sent me fake 11’s and then tried to tell me that the return window is closed not even denying what I just told them. He suggested I resell the sneakers on the site as a seller after I literally just told him that they are fake, And then they put the verified tag inside the shoe.. I have many 11’s and these are wayyy off.. STAY AWAY FROM FLIGHT CLUB AND GOAT. Stock X I hear do the same thing

  • S S

Quality of the kicks is .. The packaging could have been a little better but I understand it's the people who sell the kicks they bought to flight club so that flight club can sell it for them .. They had the sizes I was looking for and every sales rep was friendly, helpful and had a smile on. The bag is nice and sneakers are real and have kicks that are hard to find. 100% Authentic...Thanks flight club

  • Devon Neufeld

My fiancé and I were about to drop a grand on the Oreo 4s and Infrared 4s but when we noticed the shoes were obviously worn, had marks, and dirt all over the shoes the arrogant guy at the front desk said “if you want to pay that price then your buying them used” An “exclusive sneaker store” most pathetic customer service I’ve ever heard lol You want to wear dirty shoes this is definitely the spot for you

  • Jacqueline Chavis

I orderd my air max 270 black size 8 men and they came I looked them over and then tryed on one it fit so but them back in the box on my shelf now I go to wear them and one it like deflated and sinks i am so disappointed because I order from them and i hope I can exchange the for them same ones THAT I Can wear I.I hope flight club care about their customers and yes I did ask for NEW when i orderd

  • Mandy Schaller

I can't thank them enough for helping me get these yeezys for my bf for Christmas. Even though we ran into alittle problem everything got figured out. They helped me out so much and kept in touch with me. Thank you flight club for helping me get these and really made it special. I new it would take awhile but they got here on a perfect time. I'll be ordering again definitely from here again!

  • Victor Rockwood

I placed my order on the 18th, its the 27th how is it that your only now sending them to fight club for verification? I see that as poor service you should take care of your customers, not make them wait something when they could have received it earlier. If it takes you this long to simply ship out and verify something before being sent to me I won't be using your services again.

  • Ebony Stanford

The people working there do not have great customer service if you are not a tourist. You get attitude when you ask for assistance mind you my money is green just like theirs! I only go there because my daughter is a sneaker head and is always looking for a certain sneaker and they always have her size. After my visit there today I don't want to spend another dime there!

  • Julian Lopez Vigna

They sell FAKE SHOES. I bought a really expensive pair of black and white Nike Dunk Low and within the week, I realized they were fake. Look at the images. Cheap made quality, nothing like original Nikes. That’s why this store doesn’t allow any exchanges or returns, because they scam people with fake shoes. They should be reported to the authorities. Do not buy here.

  • Andrew Person

Beware, their online store sells fakes. Don’t waste your money. Bought some Air Max 90 Infrareds on their website and received fake shoes. Customer service is unresponsive and refuses to issue a refund even though they claim they only sell authentic shoes. Will never buy from them again. Update: I only received a refund after filing a complaint with the BBB.

  • Morgan Mitkowski

My brother and I are big sneaker fans so we had to check out this store. Huge variety of sneakers from Jordan’s to converse and vans. However the sneakers were pretty much unaffordable. But it was honestly more like a sneaker museum. It’s cool to see all the rare sneakers we’ve seen online in person. Maybe I’ll come back one day when I have $500 to spare.

  • Ck Nyc

i ordered a pair of kicks on the first week of december. january 25th...nothing....no update no tracking number...nothing. i kept sending messages, they never answered. finally sent them case numbers....after reporting them to national consumers affair....AND the better business bureau. THEN FLIGHT responds. their service is trash i hope they burn down.

  • Brigitta Danyi

Finally we got the shoes, my son was dreaming for. But price was different what the sales person said, and when we paid at the cashier she said no exchange or returns, that’s not cool when you spend that much money for one pair of shoes! Anyway we take it but I will not be shopping in this store again. Otherwise there’s a huge selection of sneakers.

  • Bektas Acar

They own mistaken they didn’t accepted when we went back to store and costs over 400 pounds trainers my daughter even can’t wear it because of they messed up the size. No exchange or refund even their mistaken , ones you come out their door , they don’t want to know you , by law they should not do that. DONT EVEN BOTHER TO BUY FROM THEM.

  • Nicholas Altobelli

Place is a Joke I have over 300 pairs of sneakers, and I hate walking in this place. Nothing is ever available in the store. I have shopped here many times, and recently got stuck keeping a kids size sneaker because they claim I ordered it when I actually ordered my size. I really don't care about the 1 pair the place is trash anyways

  • Janet Harris

Second Time Ordering and not bad! They arrived a day earlier than expected the condition is amazing! Reverified them through CheckCheck and they passed! Love the color! 4/5 because my first pair was amazing too but it did have minor imperfections with the packaging inside for both but other than that I will be continuing to use them.

  • Guss Jenkins

I will never order there from ever again I ordered my son's shoes August 23rd 2023 and I went on the website to check it says their looking for a replacement on which I wasn't asked I don't asnt the replacement I want my money back they were for my son's 1st day of 10th grade 451$ I want returned and I'll never order from there again

  • Christian

Very nice store and nice staff. However, it’s sad to see they don’t have a phone number you can call. So to deal with them on a consignment drop off, I didn’t know I had to be in by 5 PM. A phone number could have saved me a 1 hour round trip to the store. 1 star because businesses should be accessible to their customers by phone.

  • Alexander Sammy

The shoes here are very pricey, especially in comparison to online ordering platforms like StockX or Goat. However, this place has a huge variety and lets you see everything up in person. Not to mention I kind of go here and look at it as a sneaker museum. It's great to walk around and see rare pairs I've only seen online.

  • Sanne Herrijgers

Zayn"?" The guy with the Black t shirt, who helped me on 31st july was very kind and helped us very good, he remembered our name and was willing to work, he asked us several times of we were doing okay. We bought 3 pairs and were very content with our purchase. We definitely recommend this shop Kind regards Sanne and kim

  • Fallon Macey

These shoes are FAKE. You can’t even get ahold of anyone to start a return. The one shoe is clearly wider and the other is longer. They’re sent first to them for “verification” before shipping to the customer. How was this missed? I noticed it as soon as I opened the box. Waste of money. Take your money and shop at GOAT.

  • Gentlman Agentsixtynine

If there's a hot Nike or Adidas shoe you're looking for, they definitely got the heat on deck! But be prepared to pay something like double, triple even 4x if not more over retail price for a limited release shoe. $500-$1500 for a shoe that retailed at $350 but has been sold out everywhere else...you gotta pay to play!

  • Brandon Snyder

Tried on shoes and the guy behind the counter sold me the wrong pair. I noticed they made a mistake 1 minute after I purchased. Brian made sure to let me know it was my fault. Sold me shoes 2 sizes too small and refused to exchange them. Absolute joke. If anyone wants size 9 woman lows black and white let me know.

  • Edwin Rivera

I recently ordered a pair of retro 12’s playoffs and i they send me fake 12’s, like i didn’t know what i was talking about, the lady at first didn’t want to issue a full refund, i am not getting 10% from $260 i payed, there product checking is BS, no way they checked those shoes, I’ll take StockX over flight club

  • Aaron Borden

Order Jordan playoff 8’s a day after the release through flight club came in by UPs the following weekend today choose to ship to flight club for authentication perfect condition I been to NYC store to purchase my French blue 12 a year ago Flight club definitely clutch thank you for your service …

  • Chris Taylor

This is a candy store for sneaker heads! Lots of choices and extremely helpful staff. Milli helped my entire group flawlessly. You'd have thought we knew each other for years! Well worth the 3 hour drive! One of the guys even wanted to buy my Brock Lesnar shirt! If I could give more stars I would. …

  • Derron Morrison

I’ve ordered a pair of yeezy 700s and i have received 2 left pairs of sneakers when I informed customer support of their mishap and I was told because i took the tag off there is nothing they can do for me After this experience and the reviews I have just read I will never buy from flight club again

  • Rebeca

Everyone’s very nice, but there’s always lots of people so you kinda have to wait a bit. Yes, it’s pricy, but if you want something awesome, you have to go there! The bigger your feet are, the more expensive your baskets will be Great experience! Such a huge place! Lots of choices …

  • Scott Wong

Visiting NYC and wanted to show to my boys. They loved it! It had all their favorite shoes. Pretty amazing part of culture bottled up in a store. The place was so busy. It does seems like there could be a more efficient to pull shoes and purchase. We were in line to buy for 30 minutes.

  • dasean S

Instore is a good experience online is the worth. They me the wrong shoes and size the customer service is beyond poor they take way to long to respond back I ended up selling the shoes just to order them from StockX fair warning if you want anything from flight club go to the store

  • cynthia rodriguez

Friends I was with wanted to go here, WOW! Place was jam packed with people looking a shoes, long lines people purchasing shoes. My 25 year old son would have loved this place and probably broke my wallet. Shoes from $90.00 to $22,000.00. The high dollar shoes are behind a case.

  • criistamadethat

i have only wore these shoes two times, one day i wore them and got caught in the rain, the next day they turned yellow i tried wiping them down and they were still yellow, ive never experienced white sneakers turning yellow after wearing them only 2 times … are these real?

  • Harold Johnson

I will never order from ever again. Im out $300 ordered from them and they claimed to have delivered but I’ve never received anything. Reached out and nothing no credit no shoes just our $300. Used a company I’ve never heard of to deliver the shoes. Don’t waste your time .

  • ALEXANDRE P

Poor service put my shoes in consignation to sell on their site ....they ship them back with very significant charges and lost them in the mail not able to take care of their business ... very poor service for reseller to not sell on their site its a scam !!!!

  • Ethan Dowsett

Ordered yin yangs “like new” arrived after two weeks destroyed and beat up, have been emailing for days trying to get return address and they haven’t responded once. False listings / descriptions and no customer service These were “brand new with creases”

  • Arpa 07

Just finished receiving COMOLETELY FAKE sneakers that smelled like straight up Nail polish. Stitching is a freaking JOKE and had a verified tag like someone really looked at them. NEVER EVER EVER BUY FROM THESE PEOPLE!!!! You WILL lose your money!!!!

  • Stefan Trotman

Solid shoe store with a ton of variety. Some prices were slightly above market average but solid experience nonetheless. Helpful staff and easy service with speedy assistance. Clean store and easily to reach via multiple modes of transportation.

  • Ray Thepf

Manager was insanely rude. Staff were complaining about trying on expensive sneakers. Manager explained to a customer the policy for trying on shoes and then would not give another customer the same policy. Wouldn’t recommend going here.

  • Dru Ski

Ordered shoes for my daughter and haven't heard or received any notification. Tired contacting via email and still haven't been reached out to, also called the store number but it always busy from them the first ring...smh …

  • Eddie Clifton

If you are into sneakers this is certainly the place to come they literally have every single sneaker you could possibly think of in this place and all of the hard to find sneakers are here but extremely highly priced.

  • Paula Coles

I bought a pair of Jordan 4’s- for my son this Christmas- They came with the sole unglued- no one will help me return them- I paid 400 for broken shoes- I am now dedicating my life to shut down Flight Club

  • Liza

My son loves this shop, excellent service and good selection of shoes. It is not cheap, noticed some sneakers could be sourced a lot cheaper in England. Yet staff are helpful and the experience was good.

  • Devrin Carlson-Smith

Friendly enough, all the shoes are covered in plastic and have ranges from eg $230-1500 so you never really know what something costs. Same stock as everywhere else in the NY after market sneaker game

  • Francisco Garcia

This is the best place to get real authentic Jordan’s,the prices are reasonable not like other resellers who want to sell you a pair of Jordan’s for 400 when you could find it in flight club for 250

  • june amante

Never again bought a pair of brand new hurrache in white tried them on they fit tight tried to see if I can get a bigger size they tell try n sell them never again I waste money at this store online

  • Quentin

I went just to see something I could never afford because i'm a huge BTTF fan. The store was amazing, every kind of sneaker imaginable and a very helpful staff. On the pricey side so come stacked.

  • BLACKCHARM 73

Didn't find anything for myself as a sneaker head that's only because of my popular size and the fact I only wear Air Force Ones and I wasn't spending $1000 dollars on a single pair of shoes.

  • Max Monley

Well, nothing my size in stock (9.5), everything overpriced compared to stock-x... yeah. But so cool to view everything up close and get an idea of what you like. Like an amazing shoe museum.

  • Anthony Rodriguez

Crazy to see all the latest and old releases under one roof. Prices can be a bit steep but exactly what you’d expect to get what you want on hand. Service was good and staff was very helpful.

  • Douglas Tate

I got dragged here by my 13 y/o son. I knew sneakers and shoes were a big business....but wow. This place is insane......in a good way. Absolutely worth stopping here for a quick peek.

  • Travis

Customer service is terrible. After reading some reviews I’m nervous if I’m even gonna get my order. I’m still waiting for it to ship. First time trying this site and will be my last

  • Kevin Lane

Great place to get any sneaker your looking for. Your going to pay a premium but get what you want. I also use them to sell sneakers as another platform. Quick way to unload kicks.

  • Kimberly Green

The ultimate sneakerhead shoe store!! Every shoe you’ve ever dreamed of is here! The store was an amazing experience for my son! We had to purchase his school shoes from here!

  • Mary Lou

The worst experience ever. Never buy from them again. They are selling FAKE shoes. There is no return policy or exchange! Guess why? This is ridiculous! Don't buy from them.

  • R Leuenberger

Flight Club in New York is a sneaker lover’s dream! With an amazing selection and friendly staff ready to assist, it’s the ultimate destination for finding the perfect pair

  • Cap alot Tigre

Great place to get sneakers in NYC. S/o to the spanish speaker manager, he was chill and helped me with my kicks selection. Also, made my life easier with my dad.

  • Simon gautier

The worst experience in a store in NYC ; sellers are execrable haughty and rude. moreover prices displayed in the shop are more expensive than on their own site.

  • Adrian Zatreanu

Gorgeous place! The best sneakers you will ever find. From limited edition sneakers to affordable sneakers. They have everything! Must-go for any sneaker lover.

  • T Cs

6000 pairs of sneakers is pretty impressive. Sub twenty dollar t shirts seem like a great deal considering the other ones my kid looked at. Staff was helpful

  • S H

I asked for a UK 6, they gave me a UK 4.5 and then wouldn’t let me exchange it even though it was their own mistake. Very rude customer service generally.

  • Jason Lavender

My son has been talking about this place for months and I gotta say, if you are a sneaker head, it doesn’t disappoint! Landed on an early 2000’s style OG

  • Danielle

So many sneakers!!! Even if you don't end up buying anything, it's still fun to check out and see some of the old school designs. Really cool place!

  • Isaiah Haya

Would never order from this sight again. Cost an extra $150+ just to get them through customs and when I got them the shoes had a view scuffs

  • Jennifer Mara

Sweet set up with killer kicks! Definitely worth the visit and they have a tennis shoes in a very handsome side really really big and small.

  • jonathan taylor

Online prices not honoured in store. Online store appears to be a scam. Purchase cancelled after 7 days for no reason. Avoid. Use stockX

  • Jawwad Abdul-Halim

Costumer service was bad, workers acted like they didn’t want to be bothered and was I ignoring me and my requests. I’ll never go back

  • abdalla elhelow

Best shop ever, you can found what you need for all the new shoes , but of course over price, that stuff are amazing and very friendly

  • Cynthia Shephard

I arrive towards the end of the day. It took around approximately 20 minutes wait but was worthy. My bf loved his Yez Rover Runner.

  • Graham Gottfried

Love the selection. It is just fun being inside and looking at the great wide selection when you buy a shoe it feels even better

  • John Love

Dope as hell! Customer service is great here and they pretty much have every shoe you could ask for!

  • MI Google Account

A lot’s of shoe variety and quick service. We wish we had 1 or 2 more customer service people.

  • Karol

Good store with very expensive products. Good for taking a look at sclusive pairs.

  • Flavio Schera

Great choice of sneakers, but still way more expensive channel to get them.

  • Russ Portnoy

Never have boxes and they look at you like it’s the Charlene’s fault

  • Sendi Widjaja

Best place to see shoes you won’t be able to afford …

  • Andrew Warner

Amazing staff, and what a selection of trainers! Loved it

  • be28ans

Beautiful store/sneakers. But prices are out of pocket

  • Alex Passini

Not my thing, but my son loves it here.

Similar places

Nike Soho

4496 reviews

529 Broadway, New York, NY 10012

Laced Up Manhattan

3143 reviews

684 Broadway, New York, NY 10012

Stadium Goods

1873 reviews

47 Howard St, New York, NY 10013

adidas Brand Center New York

1734 reviews

610 Broadway, New York, NY 10012

Converse Flagship Store (Converse Shoes Customized by You)

1603 reviews

560 Broadway, New York, NY 10012

Kickclusive NYC

1038 reviews

682 Broadway, New York, NY 10012

HypeClub

945 reviews

710 Broadway, New York, NY 10003

Nike Well Collective - Upper East Side

661 reviews

1131 3rd Ave, New York, NY 10065

On Store NYC Lafayette

522 reviews

363A Lafayette St, New York, NY 10012

Fleet Feet Columbus Circle

463 reviews

10 Columbus Cir, New York, NY 10019