Frank's Auto Service

71 reviews

2110 5th St NE 3 & 4, Washington, DC 20002

+12026363467

About

Frank's Auto Service is a Auto repair shop located at 2110 5th St NE 3 & 4, Washington, DC 20002. It has received 71 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday9:30AM-3PM
TuesdayClosed
Wednesday9:30AM-6PM
Thursday9:30AM-6PM
Friday9:30AM-6:30PM
Saturday9:30AM-6:30PM
Sunday9:30AM-6:30PM

F.A.Q

Frequently Asked Questions

  • The address of Frank's Auto Service: 2110 5th St NE 3 & 4, Washington, DC 20002

  • Frank's Auto Service has 4.5 stars from 71 reviews

  • Auto repair shop

  • "I think the guy, maybe his name is Frank, is nice and experienced"

    "Frank and his children are fantastic"

    "Frank and his guys are incredible"

    "What a wonderful auto body shop! I needed a new side mirror and they had the parts in within a day or so, called me to let me know it was ready early, and installed it within an hour! They were also able to give me estimates on other things right then"

    "Quite pleasant I found this prices to be reasonable he was upfront and honest and turnaround time was one day who will call it was overheating and I was told that the engine was no good basically the people I took it to wanted me to sell them in the car"

Reviews

  • Mad Max

I think the guy, maybe his name is Frank, is nice and experienced. But the lady there is not honest and not very friendly at all. I took my car with coolant leak issue. Ali checked and said the reservoir is leaking. The lady total me reservoir is $230, and with labor and other parts for a total of $325 but agreed to do for $300 if I paid cash. I told her the reservoir should be $50-$100 but she said all the internet prices are not true. So I went to the auto zone on the next street and got the reservoir for $99 and brought it for them to install. (Should have done it myself. Just two screws and two hoses to reconnect.) then she asked me to bring my own coolant. I brought 2 types of coolant not knowing which one to use and expected Ali would know. The lady then charged me for $148. Yes, $148!!! For just 5 minutes of work replacing the reservoir. I was being nice and handing her $100 but she said that is not enough and wouldn’t take anything less than $148! Unbelievable. She was asking for about $300 (total) - $230 (reservoir)- $20 (coolant) = $50 (labor). But now after I brought the parts and coolant myself, she is charging me &148 for the labor alone. Very dishonest person! And rude. Also, the mechanic, Ali, poured the coolant that was to use for cars older than 2000 into my 2016 explorer. I think that caused the issue and after a day my car has been over heating easily and causing issues. I called other mechanics and they told me I need to flush out the wrong coolant that Ali put in my car. It will Cost me another $150 to do that. I am very unhappy and upset with their dishonest service which caused me more issues and headache. I will not go there again and encourage you to check with other places before committing to get your car done there.

  • Jessica Garcia

Frank and his children are fantastic. I live a few miles away and travel there in my car for any necessary repairs or services. Frank always helps me enter and exit via the door as quickly as possible and is incredibly patient with my inadequate explanations of the issues (i.e., "is making a noise from the front in some part"). The prices are always reasonable, and the service is prompt and expert. I would absolutely recommend them to anyone in Washington, DC.

  • Lindsey Stearns

Frank and his guys are incredible. I live a few blocks away and drop in with my car for repairs/ service as necessary. Frank always has me in and out the door as quickly as possible and is incredibly patient with my bad explanations of issues (i.e. "its making a noise from the front somewhere"). Prices are always fair, service is fast and professional. Would 100% recommend them to anyone in the DC

  • Suzy Steinhart

What a wonderful auto body shop! I needed a new side mirror and they had the parts in within a day or so, called me to let me know it was ready early, and installed it within an hour! They were also able to give me estimates on other things right then. Very fair prices as well. They don’t play any games like that here. Rarely do you find work and service that is this good!

  • J1 First of 3

Quite pleasant I found this prices to be reasonable he was upfront and honest and turnaround time was one day who will call it was overheating and I was told that the engine was no good basically the people I took it to wanted me to sell them in the car. But because of Frank's I'm back on the road..

  • anita king

They do great work! The staff are very pleasant and helpful. My car is a 2002 Chev. Malibu an older car and I'm satisfied with the window regulator and other work.performed at Franks. I've passed their shop many times and I'm so happy that I took my car to Franks.

  • rudes mcgann

Frank treated me fairly and gave a great price for mechanic services. He will be my goto choice for mechanics in the future. And he's cheaper for oil changes than jiffy lube! You just bring your own oil and filter from Walmart or auto zone around the corner.

  • April Jones

Love going to Frank’s! He is fast and affordable compared to many other places. The location is a bit sketchy but I always go with my boyfriend so I don’t worry. Frank does honest and good work and I would choose him over a chain/fancy auto shop anyday.

  • May Va Lor

Frank’s is great! Fair price and friendly service. Brought my car in for AC issues on a Saturday, and it was ready for pick up by Tuesday. He also installed a battery I purchased at Autozone for free. Thank you Frank!

  • Queen Frankie

Frank is AMAZING!! My uncle has been going to him for years and I’ve been going to him for 1-2 years and everytime I go he’s professional, nice, knowledgeable, fast, and affordable!! Highly recommend!!

  • Bob Giannelli (Bobrarian)

Took him two weeks to change a fuel pump and never answered his calls. Charged $700 and was working on things I never authorized when I went to get it. Rude, slow and overpriced. Total slime.

  • neela027

With Frank's auto it's like having a mechanic uncle you can go to to have reliable and great work done at an honest price. I will always go here to have service done on my car.

  • Johnleia Lambert

Fair and reasonable prices. Frank has been a savior for my 2002 Honda Accord. He is transparent about the costs and always repair my car in a timely manner.

  • District Columbia

They did some body work on my Mazda 3. They were friendly, professional, and reasonable. I will (and have) go there again (luckily not for the same issue!)

  • Allen graves

I realize that there were parts taken off my vehicle an given to Chevy dealer for resale. Do not use this place for service at all.

  • Eeshan Khandekar

They did a speedy job replacing an ignition coil. Drop off and pick up in the same day. Would absolutely recommend them to anyone.

  • Alexander Moreno

Frank and his shop has been our go-to shop for our auto repairs for the last 8 years. Reliable, fair, and always professional.

  • Quentin Guillet

They did a good job, even if it was an emergency. It is maybe a bit pricy but still better than the other shops around.

  • Giselle Santos

Woman at the desk is very rude both on the phone and in person. Will definitely run clients away with that attitude.

  • Stephanie Williams

I can always count on Frank and lisa to deal with any problems I have fast and honestly.Great service!!

  • Alice Perry

Good services , I highly recommend them..Frank always stands on his word to fix your car..

  • Makeda V

Great quick service, addressed my minor issue in a timely and friendly manner. Thanks!!

  • Yousef El-Zein

Very rude. Never going back here again and making sure everybody I know does the same

  • Giovanni Scott

Frank did a GREAT diagnostic on my car without ripping me off. I WILL BE BACK!

  • Rashida Thurston

He did a great job on my 08 Ford Escape and I will take it back to him any day

  • Leonardo Zeledón

Mr. Frank is an amazing mechanic and human being …

  • jorie HenryWimbish

Franks is friendly professional ; they do are reasonable and honest.

  • Absolutely Caramel

Very prompt. And very transparent get the work done great service.

  • Clifford Jackson

great work in reasonable time very nice and respectable owner

  • David Cote

Job well done! Got us back on the road home in a afternoon.

  • Derwin Simpson

Great work at fair prices..beats the dealer for sure..

  • Lissa Rodriguez

Look for any parts not available locally

  • rochelle dixon

Location suck but the service is great

  • Sharon Edwards

Very professional, easy to talk to

  • Mike james

They do good work on your vehicle

  • Ernest

Reliability is here, no worries

  • Matinah MUHAMMAD

Great service and clean.

  • Andre Taylor

Quick and honest service

  • Morgan H

Very honest and helpful

  • Manuel osorio

Servicio profecional

  • Future Magazine

Quality Service

  • mltoran

Great mechanic

  • O Moore

Great service.

  • mynusdevlin

Not sure....

  • n c
  • Krissy Staten
  • Ulysses Green
  • Lisa Gordon
  • Richard Coleman jr
  • Pho Ga
  • Rod Caballero
  • Frank Castro
  • Sharron Meshack
  • Mark Pietrzykoski
  • Nancy E. Williams
  • Alvin Dyson
  • James Bowling
  • jos Menji
  • Edwin Rogers
  • PHILLIP Green (Phil)
  • Chris Williams
  • Dantra1971
  • Charisma Green
  • P F.
  • Shelly Farmer
  • Dakota C
  • armand moore
  • Bradly Martinez
  • Williams Williams
  • Peter Coyne

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