Awful customer service, Hispanic lady who said she was the Manager need to take Manager classes because she was rude and unprofessional didn't greet me r ask can she help me this is my first time visiting this business ,I purchase a magnetic bracelet The bracelet were in different cabinets instead of her being patient she was short and throwing the ones I didn't want throwing them back in the cabinet, the security guard greeted me and told me to come back again, that's the only reason I'm giving 2 stars

First time here. The staff was friendly and I found a couple of great items there. I believe the woman's name who helped me was Monica. She was delicate, warm, patient and kind. The man who was doing security by the door was very kind as well. I will be back as it's nice to receive such warm service in this area of Chicago.

This Jewelry store still has a mask mandate as of Monday July 12th. I’m okay with that, however when I go to a place like this prepared to spend a few thousand dollars on jewelry and you tell me at the door that you have to purchase their mask for 1 dollar!!! I’m out, no time for pettiness, my money will be spent elsewhere

Security was pleasant and greeted me with a smile. Jeweler was decent. I had batteries changed on two watches. I'm giving this place 4 stars only because the Jeweler didn't set my time on the watches. I feel like that little extra wasn't given to me.

I shouldve negotiated better. Found out my ring wasnt worth the value I paid for it ! Im honest with my reviews ! I feel some kinda way Im not goin back unless they respond back and we talk. BEWARE !!!!!!!

Friendly people,good prices too! They’ve never disappointed me in over 40 years of my shopping with them. I’m so glad they stood it out through that awful looting we all suffered from! Thanks y’all.

I've been going here since 2015 and all in all it's a good store if you want a phone or some clothers. The only thing is sometimes they have to order what your looking for.

Friendly and helpful service. Great selection and reasonable prices. Forget those chain jewelry stores, shop small businesses and get better quality, service and pricing.

Highly do not recommend bad service and the fixed my watch gave me a old man band for it when I asked for a different one and the band fell apart the same day I got it.

My husband and I have been customers of Freeman for years! We like their jewelry.

Good merchandise clean and it 's close 2 transportation. …

The jeweler in back he was very rude and disrespectful

The jeweler in back he was very rude and disrespectful

Batteries for watches and watch bands reasonable.

They have a great selection and repairs onsite.

That's nice one of my favorite jewelry stores

Nice people work there.

Replace pin on band

Never been there