Freeway Insurance

437 reviews

450 SW Military Dr, San Antonio, TX 78221

locations.freeway.com

+12104298224

About

Freeway Insurance is a Auto insurance agency located at 450 SW Military Dr, San Antonio, TX 78221. It has received 437 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9AM-6PM
TuesdayClosed
Wednesday9AM-7PM
Thursday9AM-7PM
Friday9AM-7PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Freeway Insurance: 450 SW Military Dr, San Antonio, TX 78221

  • Freeway Insurance has 4.8 stars from 437 reviews

  • Auto insurance agency

  • "Be very careful when coming here you will be lied to and scammed"

    "I just updated my insurance policy and the agent who I dealt with Juanita Mendoza did such a good job I felt I needed to let someone know "

    "I just wanna say that Samantha M"

    "I had a rough Morning trying to get a good deal"

    "I have tried for 2 days straight to insure my vehicle and none of the Representative could help me"

Reviews

  • Cls Rod

Be very careful when coming here you will be lied to and scammed. The first girl who helped me barely knew what she was doing . I was charged over 250 to get a new policy while having this company as my insurance for over a year all they did was switch to another company through their company. I was told I would get a discount for putting my insurance on auto pay which is a lie I got denied my discount because they allegedly denied I had insurance before when it was from that company I have received 2 bills a month now for no reason . I called customer service and they were very unhelpful and said they can't do anything to help that it is what it is. So I recommend going somewhere else that knows what they are doing. Also don't believe all these other reviews my friend worked for this company and they get an incentive for getting friends to make fake reviews when he started working there he asked me to make one for him because if he got a certain amount he got some kind of incentive. I am fuming I was robbed by this company now have to go through the headache of getting insurance somewhere else..

  • Rod Binnion

I just updated my insurance policy and the agent who I dealt with Juanita Mendoza did such a good job I felt I needed to let someone know ... It is a rare thing these days to have someone go way above and beyond what is expected from a customer service phone call .... My insurance policy had a substantial increase overnight which I felt was unacceptable... I called freeway to inquire about the increase and my call was disconnected twice so when I called the 3rd time I was lets say a little unhappy ... Juanita immediately took control of the situation and assured me she would handle the problem... She was very professional and unusually polite and in no time had me calmed down ... She explained the situation clearly and gave me a couple of options that would satisfy me. ... I honestly intended to cancel my policy ... But after speaking with her she got me squared away with a new policy with an acceptable monthly rate .... Thank you Juanita for going the extra mile to keep my business .....

  • Isaac Moreno

I just wanna say that Samantha M. is literally the best insurance agent that has ever worked with me! She is so patient and was able to explain to me everything that I needed to know with my policy! She was very determined to make sure that I was satisfied with my experience with Freeway Insurance. If I could give her a higher rating than 5 stars I would definitely do so! I recommend every and any person to Samantha if you are looking for a great affordable car insurance!

  • Pistacho rios

I had a rough Morning trying to get a good deal. I came across freeway insurance for the first time. Juanita Mendoza was absolutely the best in helping me. Made the whole experience quick got me insured while I myself was at work trying to get this resolved after being on the phone with other insurance company and third party reps this was my favorite thank you freeway and most of all thank you Juanita Mendoza for your professionalism and attentiveness.

  • Miyoko Whitfield

I have tried for 2 days straight to insure my vehicle and none of the Representative could help me. I called today and Ms. Juanita Mendoza took care of everything including the error I was running into with ease. Talk about great Customer Service! She handled my insurance needs perfectly. She was Professional, Knowledgeable and Task oriented. I couldn't have asked for a better experience. Thank you so much!!

  • Carlos Soto

My wife and I had a great experience at freeway insurance. We were taken care of by Ms. Juanita Mendoza. She was very professional and helped us get the cheapest car insurance we've ever had and are very thankful for that. We recommend Freeway insurance to anybody and everybody. Thanks again I hope this review is encourages you to make the a great choice.

  • Saide Sierra

Juanita Mendoza was our agent and she was very professional. She explained it all with such ease made sure you understood what was being said and what you were about to sign. She made the process easy simple and quick all while on the phone which is a plus because she was patient and made sure we got what we needed . Thank you Ms. Mendoza

  • Jakob Flores

Juanita Mendoza helped me get auto insurance for the first time today. She was very kind and helpful and got me an amazing quote in a very short amount of time. I now have insurance on my first car all thanks to her! Highly recommend freeway insurance as it is a very simple process and also affordable , ask to speak with Juanita!!

  • Amanda Sanchez

Juanita Mendoza was such a great help! I've been looking everywhere for help with insurance. Once I got in contact with Juanita, I finally was able to find something I could afford. She made sure the give me the best prices. She was very patient with me didn't rush me. I'm glad I called and was able to get help. Thank you!

  • Joshua L.A Stephens

Judith and her team were so amazing and absolutely superb! From there customer satisfaction to finding a quote that matches your budget, they were so fast and so friendly! They had me in and out in under 10 minutes. I highly recommend them to anyone that needs car insurance fast and for the best price!

  • Khadijah Joshaway

Juanita Mendoza’s service was swift and precise. I had been with the same insurance company for years, but the company I was with discontinued their out of state service. I was a bit frustrated having to switch over but Ms.Mendoza made it a simple and easy process! Thank you Ms.Mendoza!

  • Quincy Hamilton

Juanita Mendoza was amazing help, I called her a couple minutes before closing after I’ve been called multiple people getting terrible quotes. After 20mins she gave me my best quote and my insurance just in time for me to drive off the lot! She’s definitely someone I recommend.

  • Marita German

My representative Juanita Mendoza was very professional and helpful and very knowledgeable she assisted me very quickly and had a wonderful understanding and a great personality this is something people forget that’s still needed we need more people like you assisting great job

  • Stephanie Rodriguez

Judith Cruz provided exceptional customer service to me and my family. She clearly explained our options and answered all of our questions. Her pleasant personality and patience is the reason we choose Freeway over other agencies. I truly appreciate her kindness.

  • James Brown

Juanita Mendoza went above and beyond to make sure that I was properly taken care of on yesterday. She made sure I understood and was satisfied with my purchase. Thank you Juanita for your patience and customer service you displayed.

  • Jessica (Jess)

Freeway is the way to go! I was greeted by Juanita Mendoza. Great costumer service super kind patient ,Very friendly and listen questions you might have.!She gave a very affordable quote. Juanita Mendoza is a lifesaver.Happy Tuesday

  • Destiny Reyna

Juanita was very helpful in getting us the best insurance at the lowest rate possible ! When we thought there was no way ,she found one ! Thank you for your persistence We appreciate this place.Keep up the good work !

  • jen o

Nicole Rodriguez is awesome. She helped us find an affordable vehicle insurance. She was friendly and patient. She explained everything plus answered any questions I had. Thank you Nicole for your hard work and service.

  • estacia green

I had such pleasant experience, Juanita Mendoza got me a very affordable policy. We had great conversation and the process was very fast.I will for sure be working with her in the future. Thank you Juanita Mendoza !!

  • Michael Rodriguez

Hi I'm Michael Rodriguez I was happily greeted and attend given the most proffisnal service by agent Juanita Mendoza my experience was extremely proper if all people could have her charisma the world would be better

  • K Soderberg

It’s been a pain trying to find good insurance. And today Mr. Joshua Dominguez helped me out and gave me some peace of mind. He was professional and was quick to get all the information and documents I needed.

  • Gabino Cano

Representative was prompted friendly courteous and very professional to help me with all matters related to my policy, I'd recommend and return as a customer anytime here aftter thank you Ms.Darlene de la Paz

  • Drees Elam

This process was fast and easy! Juanita M was responsive and super easy to work with! AND the cheapest insurance I've found! And I went to about 8 different people! Only reason I am leaving a review. :)

  • Alonso Chavez

I had the most amazing experience purchasing a car insurance policy this morning! Juanita Mendoza was very professional and knowledgeable about the whole process. She treated me like family.

  • Nancy Blanco

After looking for a lower insurance rate, Juanita Mendoza was able to fine the rate within the budget and made the process easy and fast. Great customer service and assistance from her!

  • MidNight

Agent Juanita Mendoza was extremely helpful with providing the best insurance rate. Not to mention she provided one of the best customer service I have ever received. Highly recommended

  • Esmeralda Hernandez

We stopped in to get a quote, Samantha helped us. Everything was fast and she was knowledgeable and explained everything. No long wait. We did get the Insurance, best rate overall.

  • Zen McMaster

Juanita Mendoza was amazing. She was quick, friendly, and efficient when getting my insurance reinstated. I would recommend her to anyone looking for insurance on their vehicle.

  • Barbara Grinage

Rita was very helpful from beginning to end. She was very patient and went over all the options and different deductibles with me. I would highly recommend her for your agent.

  • Jay Hunter

Thanks to Juanita Mendoza!!! She was nice and helpful with my process of getting insurance. I recommend Freeway Insurance to anybody in need of it. Thanks Juanita Mendoza.

  • Dania Renteria

Juanita Mendoza did an amazing job. She got me a good quote for the insurance and she did the job really easy for me to get my insurance cards so thank you so much.

  • Ana

If you want the best customer service, please speak with Juanita Mendoza, the best of the best. She takes her time she listens to you, and she gets the job done

  • Ketraysha Asberry

Samantha was very kind and patient throughout the process of starting my new policy and she found me a great rate, definitely employee of the year!!! Thank you!

  • hernandez metaltech

Juanita Mendoza was amazing, she helped me find the most affordable insurance for my vehicle in only a few minutes ! She’s supper nice and knowledgeable!

  • Tyrone Rivers

My name is Cornell Rivers Juanita Mendoza was very helpful and easy to communicate with she helped me find insurance at a cheaper rate

  • Julio Rodriguez

Darlene De La Paz was fast and found me a low price insurance. Recommend to stop by. They have a great staff with amazing attitudes

  • Kevon Mays

Had a great experience with Joshua! Great pricing and overall awesome quick customer service. Would definitely recommend again.

  • Melanie Arechiga

Valerie Campos had good customer service couldn't find anything affordable but she helped me get the best insurance.

  • Breyan Eskridge

Juanita Mendoza was really easy to work with and very helpful. Made this process go faster really thankful for her

  • Nancy Gonzalez

Juanita Mendoza help me with my car insurance she answer all my cuestions she was so nice really recommended.

  • Semiconic Athena

Juanita Mendoza is as so great and helpful! She deserves a raise honestly. Thank you for everything Juanita

  • Claudia Coronado

Juanita Mendoza provided me with amazing customer services! Very fast and efficient and super friendly l!

  • Suzanne Jones

Juanita Mendoza was so helpful !!! Everything was quick and found me a great price for auto insurance!!

  • Jimmy Benitez

Joshua Dominguez was really helpful today! He found real good deal on our car insurance! Thanks!!

  • Bernice Gutierrez

Joshua Dominguez helped me with getting a qoute. I'll definitely be back great customer service

  • Raymond Martinez

Darlene De La Paz was patient and helped me find a cheaper insurance. Great customer service.

  • Godfrey Torres

Darlene De La Paz gave me great customer service and low rates. Highly recommended her.

  • Valerie Brown

Juanita was so good she took care of all my needs and made sure I got the best price!!

  • Susie Herrera

Juanita Mendoza helped me with my payment fee, she is very nice and helpful.

  • Reynaldo Guzman

Rita helped me so much to get full coverage on my vehicle!

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