Freeway Insurance

498 reviews

1330 W Indian School Rd, Phoenix, AZ 85013

locations.freeway.com

+16025990771

About

Freeway Insurance is a Auto insurance agency located at 1330 W Indian School Rd, Phoenix, AZ 85013. It has received 498 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-6PM
Wednesday9AM-3PM
ThursdayClosed
Friday9AM-6PM
Saturday9AM-6PM
Sunday9AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Freeway Insurance: 1330 W Indian School Rd, Phoenix, AZ 85013

  • Freeway Insurance has 4.8 stars from 498 reviews

  • Auto insurance agency

  • "8/31 Selina has been responsive and very professional with all our customers this month"

    "I had the pleasure of working with Lucero Rivera to secure auto insurance, and I couldn't be more satisfied with the service I received"

    "Julie was so awesome! I walked in tired from work and worried about what I’d have to pay walking out of the door with insurance for my vehicle"

    "I want to thank Agent Selina N"

    "Selina was a huge help! She went above and beyond through my whole time with her"

Reviews

  • Never Too late

8/31 Selina has been responsive and very professional with all our customers this month. This is starting to be a good trend as she has been able to help 9 of our clients this month and has by far been more helpful than any other agent we have referred. From the moment I came in the whole staff was friendly and very approachable. The atmosphere in the office was very refreshing and inviting which caught me off guard for a moment because I had just left one of their competitors and it was the opposite. Selina was the agent who helped me and unlike the previous agent I worked with earlier in the day she was polite, approachable, knowledgeable, and honest. She listened to my circumstances and went above and beyond and used her expertise to find me an option that worked best for me and my family. She explained to me in terms I could understand and even though my down payment was a little higher than I wanted she found a way to save me $40 per month which more than made up for $70 higher down payment. I am completely satisfied with my experience and will not hesitate to send my friends, family, or anyone who ask me about insurance to Selina. Freeway you have a very valuable asset in Selina!

  • Jorge Ricardo lopez

I had the pleasure of working with Lucero Rivera to secure auto insurance, and I couldn't be more satisfied with the service I received. Lucero's knowledge and expertise were evident from the start, and she went above and beyond to find me the best possible deal. Her professionalism and dedication to her clients truly stood out, making the entire process smooth and stress-free. Lucero's exceptional customer service skills and commitment to helping her clients make her a standout professional in the insurance industry. Thanks to her, I not only got a great insurance deal but also gained a lifelong insurance advisor. I will undoubtedly continue to rely on Lucero Rivera for all my insurance needs in the future. She has earned my trust and loyalty as a customer, and I highly recommend her to anyone seeking insurance services.

  • Angelica Martinez

Julie was so awesome! I walked in tired from work and worried about what I’d have to pay walking out of the door with insurance for my vehicle. But as I approached her she greeted me so kindly and helped me with any questions I had. She helped me find the BEST OFFER she could find. I highly recommend her! Her customer service was on point!! Thank you freeway insurance Julie Sosa was a great insurance agent you could ask for. Definitely coming to this office for any questions I have! THANK YOU!

  • Sinead DeLeon T.

I want to thank Agent Selina N. for assisting me in getting affordable car insurance. She made the experience personable so it made me comfortable to talk to her. She’s kind and was pleasant to talk to. She was so patient and understanding it made me feel like she actually cared about getting me affordable insurance. She’s awesome. Thank you again Selina!!!

  • Veronica Oregon

Selina was a huge help! She went above and beyond through my whole time with her. Calling me back, ensuring all documents were received, made sure I received emails, worked with me throughout our phone call, educated me thoroughly on policy info and resources. Very friendly, respectful and kind! Thank You very much Selina!!!!

  • Barbara Howard

Jasmine was excellent, professional and showed patience towards me getting info together! I’m Retired and it seems so has Customer Service skills but it was a welcomed conversation speaking with Jasmine! Being in Management for over 50 yrs; I would say she earned a A++++ rating! Indeed an Asset to Freeway Insurance!

  • Tommy Pappas

My experience with Jasmine was awesome she is professional made sure I was taken care of she understood I was stressed and made me feel at ez computers were slow we got through the technical difficulties with a few laughs she put a smile on my face sweet girl awesome job Jasmine you rock thank you for all your help

  • megan borman

If I were wearing a white shirt and,Selina Nieves tried to sell me a ketchup popsicle, i woulda bought 2!! Selina took the time to thoroughly explain my options while saving me a ton of bucks. She’s extremely professional, yet as easy to talk to as your bestie. 5 outta 5 ⭐️⭐️⭐️⭐️⭐️

  • evy sanchz

Julie was hands down the best customer service I’ve received in awhile! She was patient with me, answered any and all questions I had and had a positive attitude. I look forward to recommending my family and friends!

  • Ana Leon

I was calling to cancel one of my vehicles on my policy. Jacky was so helpful, polite and patient. She even got me a better monthly payment plan with the same benefits. Thank you once again Jacky!

  • Freddie Thornton

Selina and Jasmine were very great and were a wonderful help. Very professional and gave me great insurance rates. I will come back to this location for all of my insurance needs!

  • juliana Fayiah

Jacky, you are a great customer service representative. Thank you so much to answering all my questions and providing me with with the best insurance today, stay blessed! …

  • Mayra Lopez

Shout out to Julie Sosa agent at freeway insurance!!! She was very knowledgeable and patient. Fixed my problem and found the most suitable insurance for me. Thank you Julie.

  • Nicole Aguilar

Thank you so much to Rolando Munoz he was able to help me get an affordable insurance rate at super speed! Couldn’t be happier I’m glad he took care of me

  • Francisco Ortiz

Rolando was really helpful and got my girlfriend a great price on her insurance for her 2018 Volkswagen. I’m bringing all my friends and family to him

  • Rachel Trimboli

Jasmine is AWESOME. She got me a great monthly pymnt. She has phenomenal customer service skills, very personable and funny. She should get a raise!

  • Calinda Yazzie

Jasmine is awesome, very professional, friendly and made it so easy for me to get my insurances. Best customer service! Much appreciative.

  • Anthony Murillo

Julie was very helpful she does everything in her power to get whatever needs to get done. It was busy and she handled it like a champ!

  • Champion

Selina Nieves was super efficient, communicative and helped me get a good car insurance quote definitely recommend her ask for Selina

  • alexa Bojorquez

very friendly staff . Lucero was very helpful and answered all my questions. Helped me find a super cheap rate !! I recommend 100%

  • Maxine Gonzales

Selina Nieves is excellent I called for a quote and everything like that and she helped me with everything and she was really nice

  • john nonstop

Jasmine, honestly took care of all my needs and was very professional. So happy with the service I received from her thank you!

  • Jayne Reith

Hands down Selina is one of the best agents I have dealt with ever in insurance. Her team mate Julie is always helpful as well.

  • Vanessa Martinez

Jasmine was the most up lefted person today she made me feel relaxed with everything she gets additional five stars.

  • Dwight Simmons

Rolando Munoz was the man! Got me the best sr22 price in minutes and I have been shopping all day! Come to him!

  • Adam Smith

Jasmine at freeway was an absolute God send she was able to save the day for me when no one else could!!

  • Carlos Castillo

Selina and rolando were excellent. Very profesional and efficient. Thank you both for your service.

  • Aldabbagh Zinah

Selina was the best at explaining coverages! And found me an affordable policy. Highly recommend.

  • Roy Brown

Luzaby ,was very professional and courtesy was absolutely great. 5 stars from me

  • Irene Ortiz

Jasmine is phenomenal. Explained everything in details.. thankyou so much

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