Freeway Insurance

679 reviews

1646 Story Rd, San Jose, CA 95122

locations.freeway.com

+14086769911

About

Freeway Insurance is a Auto insurance agency located at 1646 Story Rd, San Jose, CA 95122. It has received 679 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9AM-7PM
Tuesday9AM-7PM
Wednesday9AM-5PM
ThursdayClosed
Friday9AM-7PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Freeway Insurance: 1646 Story Rd, San Jose, CA 95122

  • Freeway Insurance has 4.7 stars from 679 reviews

  • Auto insurance agency

  • "I crashed the whip so I thought it’d be a good idea to get insurance"

    "I needed car insurance asap and needed a good price for my car since I just had my car broken into and Rosa Valdovinos talked me through the best options for my situation"

    "I’m someone who needs things broken down in an easy way for me to comprehend (especially anything insurance) and Rosa was so patient with my questions! It’s not everyday you get above and beyond customer service like that"

    "I will have to say that this company has solid customer service when it comes to phone calls"

    "ROSA VALDOVINOS helped me today and she was Amazing"

Reviews

  • JASON LE

I crashed the whip so I thought it’d be a good idea to get insurance. My friend told me about this spot and I’m glad they did! I was helped by Rigoberto. His professionalism and expertise made the insurance process smooth and stress-free. I highly recommend his services for anyone seeking reliable and personalized insurance solutions.

  • Suzy Osuna

I needed car insurance asap and needed a good price for my car since I just had my car broken into and Rosa Valdovinos talked me through the best options for my situation. Highly recommend! Work fast and communicate even the little things in between that usually agents don’t tell you about. Thank you Rosa!

  • Tania Kasparian-Herroz

I’m someone who needs things broken down in an easy way for me to comprehend (especially anything insurance) and Rosa was so patient with my questions! It’s not everyday you get above and beyond customer service like that. Thank you Rosa Valdovinos for your help! I feel confident that I’m in good hands!

  • Thomas Keo (Panuyas Plays)

I will have to say that this company has solid customer service when it comes to phone calls. Rigoberto who helped me over the phone had a clear calm voice who help guide my family members and I to getting great affordable insurance. Truly a great experience and preferably will keep in touch with him.

  • Jake

ROSA VALDOVINOS helped me today and she was Amazing. I had a really difficult situation and she figured it out and made it work. She was also extremely patient with me, even though I accidentally created more work for her because I was having trouble with my phone. 6 stars !!!

  • Azucena Aguilar

Stephanie helped me fix an error on my policy and make the changes that I needed. She took the time to make sure everything was correct and it was what I wanted. She even told me to call her back with another insurance problem I have. Great customer service.

  • llovely Lady

I want to thank Stephanie De La Cruz sooo much for all her help. She was super kind! Help me find the best rate and I am completely happy with the service I recieved. Thank you Happy Customer Here! I will definitely be staying with this company ❤️ …

  • Enjoy Life

Rosa Valdovinos has been the VERY VERY BEST person that I have encountered. She is very helpful and professional. She takes time to help and explains what’s best for the needs of the customer. Her upbeat and her sincere work ethic exceeds

  • Deysi Morales

Freeway insurance is such a vibe, Stephani de la Cruz has settle music playing in the background, we where chatting threw out the insurance process, she helped me get the best insurance that worked for me, with payments threw out the moth

  • Carlos Campos

Stephanie is the agent you need to speak to about handling all your policy needs to become insured and double checking the information is correct before confirming payments and signing! She's great come to this office!

  • Tendo G Namugga (Gloshie)

I am very grateful to Rosa Valdovinos. She was patient and answered all my questions. She also gave me advice on which options were better for me, I am very satisfied With my insurance. Excellent service.

  • Babygirl

Came in to get insurance and was helped by Analy Cruz. She was so amazing found me the best rate and she was able to answer all my annoying questions i highly recommend her for your insurance needs :)

  • Viet Bui

I came in asking for some clarification on the insurance packages and Rigoberto gladly answered all my questions. I went home very happy with the customer service and hospitality of the place. …

  • Elizabeth Alcantar

Stephanie helped me right away. She made the process very easy for me. She understood my issues and resolved them quickly. I am beyond appreciative of her customer service. Thank you!!!!!

  • Liliana Soto

My Husband and I received Great Customer Service from Rosa Valdovinos. She literally went out of her way to help us on a super busy day. Always with a Smile. Thank you Rosa. …

  • Vercetti Visuals

I had an amazing experience at Freeway Insurance. No hassle, fast service, affordable rates. Evelyn displayed excellent customer service as well. Highly recommend.

  • El Ricky

Any question or issues i have with my car insurance Analy has been very helpful. I highly recommend anyone looking for insurance to give her a call.

  • Stephanie Navarro

I needed car insurance and Stephanie was very kind enough to help and give me the best price. Very helpful and nice. I highly recommend!!

  • Alex Sandoval

I got helped by Tracy to get my insurance and she was amazing to work with and helped me get the best insurance for my car!

  • Jimmy Vu

I called last week and a gentleman named Rigoberto was very helpful with my questions and helped me get what I needed.

  • Juan Guillen

Leticia was a great help she had me out the door with exactly what I needed. Leticia will give you the help you need.

  • nathan Snyder

My wife got excellent service from Rigoberto on the phone, helped with everything, even stuff we were confused about.

  • Elizabethh Valdovinos

Shout out to Analy Cruz. Super helpful! Made sure to break down everything and have me as much details as possible!

  • Rey Perreo

Great service and speed from Stephanie here. If you need insurance fast, come to Freeway! :) …

  • Adrianna Casarez

Stephanie was a great help she double checks the paperwork to insure your getting the best coverage.

  • cristian hernandez

Great customer service! Shot out to Stephanie for helping me out getting a policy. She's the best.

  • Platinum

Rigoberto gave the best experience took his time with me to explain everything to me very friendly

  • Apstromxtalt

A gentleman by the name of Rigoberto was very helpful and provided excellent service

  • Michelle B

Thank you Analy Cruz for your amazing customer service and being so patience.

  • Kailani De Guia

Evelyn was super helpful with my policy, great customer service!

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