Called to cancel membership and the staff told me I can cancel on the phone which I did. But found out 2 months later they are still charging me. No one can help for refund because they couldn’t find any note for cancellation. Even if I found the calling history which they think is not enough proofs.

Signed up for personal training for 6 months, one of the best decisions I made. Rami, is amazing; everything I was looking for in a trainer. He encouraged me when I thought I couldn’t do anymore reps, helped me to have a healthier relationship with food and always kind. Thanks Rami for everything!

Nice and large GoodLife. It has 3 squat racks + 2 lifting platforms (squat rack on a padded base) so good for deadlifts. The gym is clean and I usually don't wait for equipment (I go early around 6am). It has large windows and tall ceilings which makes it feel very open and spacious.

Great experience working out at this gym because: 1. The staff are welcoming and professional, 2. There is a positive/friendly gym culture among the members, and 3. It's a safe and clean environment to work out. Having been in many gyms over 20 years, this is the best to-date.

Nice big location lots of parking. Prices are high and it is always busy. The place gets super crowded and you need to wait for a machine. A bit more cleaning would be great. The place gets cleaned once only and cleaning machines is not enforced.

GoodLife , as of July 2023 , offers a free teen membership for ages 13-17 until September 4th 2023, the gym is located at the back of Herongate right next to pet smart and a Rexall. GoodLife offers a great selection of machines and items to

All of the bathrooms was dirty, I asked the lady on the front desk to get me some alcohol wipes to clean it and she was use the toilet paper, I told her it’s really bad and it’s not going to be cleaned and it’s the toilet paper, she got mad

A solid 6/10 gym. First, the gym is very compact and everything is closely in proximity with another. There are many benches and squat racks but this doesnt apply to other machines/equipment . This raises a problem, I went in at peak hours

Hot saunas and cold showers are a mandatory part of my exercise regiment. Time management is also extremely important to me. Karen has poor business/gym etiquette. She told me I could only have 1 towel due to a towel shortage. I explained

Great open space. Lots of equipment. Centrally located so it's very crowded during peak hours and tough to find squat racks then. The receptionist(s) often never pay attention to the members. I don't really care if they greet me but it's

Nice sized gym, you can find most of the equipment you need here. The for women section is neat. I always encounter a particular employee at the front desk when I come in. She never smiles, borlerline rude, never say please or thank you,

Misplaced my headphones and noticed within 12 hours. Staff said they put them aside for me, and when I go to pick up, they look at me like I’m dumb and can’t find them. Won’t show me tapes, can’t access anything until Monday, and the guy

I usually only like to leave good reviews, however, this is one of the dirtiest GoodLife Fitness locations I’ve been too - I’ve been going here for months and the women’s change room and washroom are always a mess and very very dirty,

I go to multiple good life locations in Ottawa and this location is consistently the dirtiest with regard to the workout area. There is always thick layers of dirt between, behind and on the equipment. The image I included is the hip

I had a bad experience with Tyler the front desk person. He has been making disgusting comments about me and has told his coworkers these comments than eventually made their way to me. I reported this to Chantal the assistant manager

Gym spaceitself is good(spacious, adequate machines), however staff really need to pay closer attention to cleaning and sanitizing machines. I always clean machines very well before and after, machines are disgusting covered in dust,

First time ever leaving a review. Amazing, friendly, accomodating and compassionate staff. Was visiting the area for an unforseen family emergency for a few days and this facility staff went above and beyond to enable me to maintain

There are 5 squat racks (2 of which have dry bases to properly do deadlifts). From 9am to 12 am, they are ALWAYS busy. If you ask to use the "Personal Training" rack when no one is using it, some of the fitness trainers yell at you.

Member for over 5 years. Decided to try a few sessions with a personal trainer. Best decision I made! I’m training with Jake Rollings, what a solid guy. He listened to what I wanted to gain out of it, and delivered. The weights and

Spacious and very clean gym. Lots of machines and lots of free weights. There’s a few studios including a hot yoga studio (extra charge). The only thing I would change is the size of their towels. They’re very small

2 appointments were missed by the personal trainer. If he was unavailable, another should have taken care of me. no respect for appointments and commitment. a detailed complaint has been filed with head office.

Great location. Lots of equipment and friendly staff. They should get more cable attachments though as some of the handles seem to go missing or taken into the personal training area and not returned.

This gym is packed. You want to have a proper workout, you have to spend 2 hrs at least. They should put live counts on how many people are inside the gym so we know when it is less busy.

Very spacious gym, a lot of different workout sections. Particularly like the yoga room as its more quiet and can do couple HIIT workouts …

Family membership is a scam. If me and my gf got individual memberships it'd cost us $458 each or $916 total

Nice and new gym. It's one large open space that has tons of cardio and weight lifting equipment.

Were at the gym today (10:30 pm). There was no announcement of early of closure.

Best GoodLife in Ottawa, Good spacing between machines,

Love the female section. Sauna is great and very clean.

Really goodlife? We’re better than that