I made a hefty purchase from this store. Upon opening my bag after coming home I noticed the socks still has security tags on, the system did not ring on the way out. Nonetheless it rung when I came back 2 days later with the socks, I explained to the security guard my situation and he dealt with me with the upmost respect only to hand me off and have me explain my situation to a H&M employee who didn't seem interested in what I had to say and made up his mind pretty quickly that I had stolen said item and proceeded to insinuate that I had stolen these socks in front of what seemed like the entire staff of men who he were all gathered at the middle of the store. HIs bravado and demeanour towards me was completely uncalled for. Absolutely unprofessional. It isn't my job to ensure the tags are taken care of. Do your job properly instead of traumatizing innocent customers.

VERY BAD SERVICE!!!! They had put big red price tags on an entire rack of shirts and when I had gone to the cash he said the price was 100LE higher. I argued that I should get the shirt for the price it said it was and the manager (who was on his phone the whole time) said it wasn’t his fault that they ran out of the original price tag. I ended up leaving frustrated without the shirt. I have been to H&M’s in Canada, America and Egypt and I will say that this one was by far the worst. I do not recommend you go to this location.

This store as opposed to the Semouha branch has efficient and fast service the cashier is quick and helpful the only reason I didn’t give five stars is because you can not find employee on floor

محل ممتاز الصراحه...الخدمه هناك مش ممتازه بس مقبوله عشان كدا اديتو 4 نجوم مش 5 غير كدل كل حاجه في كويسه و التخفيضات بتبقي حقيقيه⁦♥️⁩

Very bad service at city center Alex branch The employees are very impolite very bad experience today

A good choise for clothes for men and women. But nowaday there is a rise in prices .

ملابس راقية جدا والشباب الى بيشتغل يفرح تعامل محترم وبسيبك برحتك تختار موديلاتك

ملابس بخامات جيده للرجال و النساء و الاطفال و الحوامل بعامله جيده

You are likely to find something you like, at a reasonable price.

Super really and cool organized all stuff Prof and sale always

Not real sale, many pieces with no prices on it, untidy.

الكاشيرات بهذالفرع غير مؤهلين مهنيا واخلاقيا .ن

مكان مرتب و جميل و مناسب لكل الاذواق …

تابعوا العروض الرائعه على الملابس الأروع

أسعار مناسبة و لكن ان وجدت ما يناسبك

Nice shopping experience

Nice varieties for teen

…

The best clothes shop

Excellent staff ;-)

منتجات عالية الجوده

Amazing product

Good place

Nice place

Wonderfull

Not bad

ممتازه

متنوع

fair

جيد

حيد