After checking online to confirm the store hours, I went to this location on 5/15 around 2pm. There was a paper sign on the door indicating that it was closed with no further information. The next day I called H&M customer service because

Don’t get me wrong……the selection of clothing and accessories or good but the customer service is trash. During my shopping experience I experienced some of the most disgusting customer service I’ve ever experienced with H&M and I go

To preface, let me say that on the day I visited this store I had a black backpack because that day was my shopping day and I’m a commuter as most people whom live in DC proper. I’m also a young black woman.

Sub Par. Sale rep didn’t have scissors to remove tags and prices and the “red stickers” on the sale racks are mis leading. It’s the price of the lowest priced item on the rack, not the actual rack itself.

When will they open up again. Two days in a row and this is what the sign says. I went to the one on G street last Saturday and it had a sign saying, “ Closed for maintenance issue”?

Rachel went above and beyond checking my stuff out and getting me a face mask. Beautiful, stylish and cost effective clothes, accessories, bags. Thanks

Shop here and not that overpriced and understocked Uniqlo (see my review) a couple of doors down. H&M has always been a decent store for smaller sizes.

I got some staple business casual outfits and a cute spring jacket here for a decent price. They had a good selection of sizes and service was good.

A Stellar Shopping Experience at H&M! ️ This H&M location is undoubtedly one of the best I've frequented with its

Very decent selection of clothes. You can definitely find something real quickly for the typical outings