H-E-B

4704 reviews

368 Valley Hi Dr, San Antonio, TX 78227

www.heb.com

+12106743710

About

H-E-B is a Grocery store located at 368 Valley Hi Dr, San Antonio, TX 78227. It has received 4704 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday6AM-11PM
Tuesday6AM-11PM
Wednesday6AM-11PM
Thursday6AM-11PM
Friday6AM-11PM
Saturday6AM-11PM
Sunday6AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of H-E-B: 368 Valley Hi Dr, San Antonio, TX 78227

  • H-E-B has 4.5 stars from 4704 reviews

  • Grocery store

  • "I have had bad experiences at this store"

    "Mona Lisa is a cashier who made my purchase quick and convenient"

    "Have heard a lot of good things about this store"

    "HEB is the h-u-b of the city! I'm always impressed with everything in the bakery, especially the beautifully decorated cakes"

    "I'd give it 5 stars cause I love my H-E-B but each and every time I get the already made jalapenos bombers , the cream cheese is no good "

Reviews

  • Wilbert Quick

I have had bad experiences at this store. A couple of times I wondered if I was invisible when staff waited on and helped other customers move ahead of me in line. For example, opening a new line and inviting the people behind me to move over too it as it was being opened. Once, a coincidence. Twice? Not so easy to forgive.

  • Roland Duson

Mona Lisa is a cashier who made my purchase quick and convenient. It was packed and I was in a hurry. She was pleasant, good at her job, and spread her good attitude, which is rare among most people you interact with, much less with those who are at work. She will help you out and leave you with a friendly feeling.

  • Didi GrahaM

Have heard a lot of good things about this store. While visiting Texas, I made sure to stop in. Lots of items catering to the ethnicity of the area and we were thrilled! Otherwise, happily comparable to our store back home. Very happy to have this store available to us during our stay. Our cashier was super!!

  • Diane Wirkkala

HEB is the h-u-b of the city! I'm always impressed with everything in the bakery, especially the beautifully decorated cakes. There's a great selection of kitchen implements. The deli is well stocked with handy tasty offerings. And of course the aisles of groceries are available and are reasonably priced.

  • Bianca Salazar

I'd give it 5 stars cause I love my H-E-B but each and every time I get the already made jalapenos bombers , the cream cheese is no good . It always turns into this dark brown color and taste off after it's out of the oven. End up throwing the whole batch away.

  • Jesse M (tUR0)

The H.E.B nearest to me, valley high with a pharmacy I've been going to over 5 years, most employees are polite and helpful. Very few see me as of I'm goin to steal , I'm not sure..maybe the way i dress..,other then that. Very comfortable there. …

  • O.J. V

This HEB always has low quality products. Meat with a bunch of fat and old looking. Flower dying already from flower department. Very limited on BBQ materials, but when you go to Olmos HEB or Lincoln Hts they have all fresh great products. Why HEB?

  • Jacie D.

HEB is a monopoly and I will probably always shop at HEB for their quality and general customer service. However, had one incident where I have had to ask for their help a few times they do not follow through. That was extremely disappointing.

  • Kevin R

would do if I had to shop somewhere else. HEB always has the items I need in stock, and they are constantly bringing in new products for me to try. It's great to have such a wide selection and to be able to discover new products. I really

  • Mercedes Estrada

Since I moved here from Northern states. Walmart and Cash Wise Foods is where I would get my groceries. Cub foods was too unorganized, for me and the prices were more like California prices. Now my new home is Texas! And my first visit to

  • juan flores

10 express casher on only 3 not express at the help to for baging on the express line .I ask to the person at charge about the problem .dum answers like .only we get a rush. ALL the H E B change to this way .do not warry go the express .

  • Matt in Christ Always

9/1/2022. I would like coming here past yrs but the stores not so kind anymore not enough warm hearted in customer service and especially ially the rational increased prices , even though the inflation is surmounted the prices are over

  • Snow Key

I love this HEB! There's actually one closer to where I live but I make the trip over here because it has now become MY HEB for a number of reasons despite the extra mileage. Parking is a major factor and they have plenty of it. I also

  • Michelle Elsing

Didn’t accept any form of contactless payment as their website states they do. Lost my wallet and I’m over 1500 miles from home. My son was willing to give his card info over the phone but they refused as the card must be present to be

  • Jennifer R

My review is on my experience with curbside.. I had my curbside set for 9pm until 930pm. I got a call from H‑E‑B around 730pm to tell me my order was ready if I wanted to go pick it up early. I told them I’m sorry but I’m at an event &

  • Ann Bora

Jason in the meat market was wonderful!! The other day, Noel was great too. We live by the Alon HEB but have family down the road, we'll be sure to do more shopping at valley hi just because of the excellent customer service we receive

  • Sean

I’ve shopped at this store since I moved here for work in June. I have one leg and I am handicapped, At first I thought it was all just coincidence. After multiple instances of employees not willing to show me where goods are located,

  • Gigi Devoe

No place like HEB. No matter how terribly busy they are & customers everywhere, they always go out their way to assist you. I needed curbside, an item I ordered & needed they were out of. They went to see if they had something I could

  • Jessica A

Love the deals daily! Store is always stocked up on things! The staff is always helpful and always friendly! Have not had any problems with this location to this day been coming here over 30 years! Excellent job …

  • Elena Hernandez

Awesome Heb store I called and placed an order from Corpus Christi for my visit to San Antonio for a cake. I ordered an Air Force emblem cake. It was beautiful. Bakery employees were very helpful. Thank y’all.

  • Paul Garcia

This is my first visit to San Antonio, TX and HEB. The stores are clean, well stocked, and orderly. I especially enjoy the selection of fresh cut fruit. Plenty of park and the staff are friendly.

  • lewis arocha

Great HEB store to grocery shop, clean and organized with staff that are always nearby to help. Easy to go down aisles and find everything. Enough cashier's that your waiting is minimal.

  • Daniel Valdez

Very cheerful and happy the most important thing is that they are very helpful in the time you're needs. We are thankful and grateful for our neighborhood HEB.

  • joe gutierrez

HEB Pharmacy is always great, meds are always ready, and the few times there's been an issue, they are always willing and ready to resolve the problem!

  • Mike Radel

Store nice snd clean, ran out of one of our products, but soon will restock after holiday. Restrooms clean and easy parking.

  • Rebecca Tamez Rodriguez

I needed ground pork to make egg rolls God bless and have a wonderful day be kind to each other it doesn't cost anything

  • Wez So_N_So

An amazing store with great selection of anything and everything you could ever want or need !! Great fresh food too!!

  • Tiffany Richards

The selection and quality can not be beaten. The staff is always friendly and helpful. Will not shop any where else!

  • Crystal Hall

Love it, it is fast to shop around in there. And then to check yourself out makes it. Makes it even faster

  • Mayra Gamboa

Awesome customer service and fully stocked always. The only thing they need to work on them restrooms.

  • Patty tullos

Everyone is like family in there they remember you and talk to you very friendly cashiers very helpful

  • Jennifer Torres

This store is always so clean the workers help when you need help good parking good selection as well

  • Barbara Brown

Always Fantastic Customer Service & I Absolutely Love The HEB Coupons...I Totally Appreciate It.

  • Gigi Salt

I absolutely love this HEB! All the associates are friendly and professional. Great atmosphere!

  • John

Great prices friendly staff good service always good quality essentials and food

  • Brittany Marie Herrera

In this area I love HEB again I've never had a bad experience at HEB.

  • 07 Warlord

Great place, I like they effort to be the best choice for Texans!

  • Mayra Madrid

Store was well organized. All items nicely stacked on shelves.

  • Frank Almaraz

Great prices on fuel. Well lit. I always feel safe there

  • Nils Hünerfürst

Great HEB store. I like the green healthy area.

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